5/5
GoogleI have been using Belvoir in Newcastle-Under-Lyme for many years and they still go the extra mile and continue to provide me with an excellent landlord service
Agent replied · 31 December 2024
Thank you so much for your kind review.
Trusted Agent profile
Verified
Belvoir Newcastle under Lyme reviews
★★★★★
188 reviews across 3 platforms
489 Hartshill Road, Newcastle-under-Lyme, ST4 6AA
Part of Belvoir, see every office.
Belvoir's Newcastle-under-Lyme office at 489 Hartshill Road is rated 4.5 out of 5 across 188 reviews on three platforms, including 160 Google reviews rated 4.4.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Belvoir Newcastle-under-Lyme
Welcome to Belvoir Newcastle-under-Lyme, your trusted local estate agents since 2008. Established by franchise owner and director Craig Johnson, we have built a solid reputation for excellence in property management and sales. With over a decade of experience, we now manage more than 400 properties, delivering top-tier service to landlords, tenants, buyers and sellers, across Newcastle-under-Lyme and Stoke-on-Trent. Whether you’re looking to buy, sell, or rent, our dedicated team offers a comprehensive range of services to meet all your property needs, ensuring a seamless and stress-free experience.
Reviews
Every review we hold for the Newcastle-under-Lyme office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service throughout my whole move thank,you
Agent replied · 9 February 2025
Thank you for your kind review
5/5
allAgentsLandlord
As a landlord, I have had good assistance from Belvoir. Always happy to listen & help.
5/5
allAgents"Landlord..."
As a landlord, I have had good assistance from Belvoir. Always happy to listen & help.
5/5
GoogleExcellent service. I am kept very well Informed on any day to day maintenance issues; suggested contractors are reliable and reasonably priced; rents are collected efficiently and marketing and tenant acquisition has been pretty seamless. All good!
Agent replied · 31 December 2024
Thankyou very much for your review
5/5
GoogleAmazing service throughout my whole move thank,you
Agent replied · 31 December 2024
Thank you for your kind review
5/5
GoogleHelped my sister get her bungalow
Agent replied · 31 December 2024
thankyou for your review
4/5
GoogleI am very satisfied with Belvoir services and would be happy to recommend them to others. Their staff ar Newcastle under Lyme are friendly & courteous. They deal promptly,& efficiently with matters & are reassuringly calm. Anne B.
Agent replied · 31 December 2024
Thankyou so much
1/5
Googledon't turn up on appointment time, a text was sent to me with date and time I turned up in agony with broken ribs stood in the cold for 25 mins they never even called to apologize! not happy
Agent replied · 31 December 2024
Hello Mr Gixer, I am sorry to hear of your experience. There were tenants in the property the whole time who should have allowed you access, we did arrive 10 minutes afterwards as there was another viewing straight after yourself which we did attend and the tenants did open the door to us to let us in, so not sure why they didn't answer the door to you, I can only apologise.
5/5
allAgentsGreat Service and Attention
Great Service and Attention throughout the year on our rental property
5/5
GoogleThe staff behave in a professional manner and look after their landlords and tenants. To date, I am pleased with the service they have provided and their advice and guidance has been helpful.
Agent replied · 31 December 2024
Thankyou very much
5/5
GoogleSimon and Melissa deliver exactly what they promise. Professional, detailed and accurate. Not even the lockdown could stop them. Good luck to you all. Highly recommended. XxPositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Thankyou very much for your review, Simon and Melissa are very grateful for your comments. Good luck in your new home.
1/5
GoogleDon’t reply to e-mails, never replied to calls. Another agent that’s just lost my business Reply to your query! I’ve got the right office! Right e-mail addy. I will email you again shortly
Agent replied · 31 December 2024
Thankyou for contacting my directly. As we discovered unfortunately your emails had gone into our junk folder for some reason. I trust our conversation has now answered your query, if you need any further assistance going forwards please do not hesitate to contact me directly.
5/5
GoogleThank you for making the letting process so simple and without any fuss
Agent replied · 31 December 2024
Thank you for your kind review :-)
5/5
GoogleI had their agent visiting my property for valuation. Both me and my partner we were very pleased with the knowledge and professionalism of Simon Johnson. Thanks again.
Agent replied · 31 December 2024
Thankyou very much for your review
5/5
GoogleI am very pleased and happy thanks to the agency Belvoir because thanks to this agency fulfilled my dreams and I'm very grateful to her recommend that this agencies Sara Kochanowska
Agent replied · 31 December 2024
Thankyou for your review
5/5
GoogleLow charges! Efficient and responsive service! Landlord friendly! Local knowledge! Regular checks of properties! No messing from difficult tenants! Second To None in North Staffordshire
Agent replied · 31 December 2024
Hello Mr Howells, thankyou you very much for your kind review, we are very grateful.
5/5
GoogleEasy to deal with. Absolutely no problems throughout letting of our house. Up to date statements sent and money transferred on time each month. Great service.
Agent replied · 31 December 2024
Thankyou for your review.
5/5
GoogleVery friendly and helpful agents. Very professional and quickly find suitable tenant.PositiveQuality, Professionalism
Agent replied · 31 December 2024
Thankyou so much
5/5
GoogleGreat team and I’ve been well looked after for 8 years renting with them, never any issues. Thanks
Agent replied · 31 December 2024
Thankyou ever so much for your review, you've been fantastic tenants, good luck in your new home.
5/5
GoogleVery impressed. Courteous and knowledgeable, friendly staff. All issues quickly resolved.
Agent replied · 31 December 2024
Thankyou very much for your review
3/5
GoogleUnfortunately sometimes takes a week to receive an email answer, sometimes no answer at all.
Agent replied · 31 December 2024
Hello there, I am sorry to hear that you have had difficulty in contacting us, or receiving a response to your enquiry. If you would like to contact me directly at craig.johnson@belvoir.co.uk I will certainly do my best to ensure your request is answered and issues resolved. Our office are very fast at answering calls and enquiries, but there are some occasions I am sure where we may have staff sickness, or an extremely busy period where we may have missed getting back to you. I apologise if this is the case and look forward to hearing from you to assist you. Thankyou, Craig Johnson, Director.
5/5
GoogleVery helpful and friendly service and are quick to sort any problems with the rentals as they arise.
Agent replied · 31 December 2024
Thankyou very much
5/5
GoogleThe team at Belvoir are very friendly and have always given a professional service when managing my property
Agent replied · 31 December 2024
Thankyou for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Newcastle under Lyme
How many reviews does Belvoir Newcastle under Lyme have?
Belvoir's Newcastle-under-Lyme office has 188 reviews across three platforms: 160 on Google, 3 on View Agents, 25 on allAgents.
What is Belvoir Newcastle under Lyme's rating?
Belvoir Newcastle under Lyme is rated 4.5 out of 5 across all 188 reviews, and 4.4 out of 5 on Google from 160 reviews.
What do landlords say about Belvoir Newcastle under Lyme?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Bethany wrote: "Newcastle-under-Lyme Belvoir have managed my let for the past 18 years. Living so far away it was essential for my peace of mind to have an agent who would ..."
Where is Belvoir's Newcastle-under-Lyme office?
Belvoir Newcastle under Lyme, 489 Hartshill Road, Newcastle-under-Lyme, ST4 6AA.
