Chancellors Newbury reviews

★★★★★ 5/5

Google

We rented out our property in Newbury with Chancellors. They've been great at guiding us through the process, answering all our questions and managed to get us over the asking price. Thanks to Declan and the rest of the team!

Matt · 30 July 2017

★★★★★ 1/5

Facebook

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!

Karolina · 20 March 2021

★★★★★ 5/5

Facebook

I tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x

Jimmy · 8 December 2016

★★★★★ 1/5

Google

Pretty frustrating experience. I live an hour away from the places I was viewing. So I booked multiple on one day. I get to the first viewing and I’m told the other viewing’s must be rearranged… and they knew since the night before. So we could have saved me the trip Interesting choices

Zenero · 21 January 2024

★★★★★ 5/5

Google

Amy showed us the property with clear details. She walk-around the property and detailed all the information regarding age, boiler, garage and everything.. she knows the pulse of the customer and engaged in the conversation nicely. Overall, great experience...

Praas · 29 July 2022

★★★★★ 1/5

Facebook

We had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.

Roxana · 9 February 2021

★★★★★ 5/5

Facebook

I would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.

Liz · 17 January 2018

★★★★★ 1/5

Google

Pretty frustrating experience. I live an hour away from the places I was viewing. So I booked multiple on one day. I get to the first viewing and I’m told the other viewing’s must be rearranged… and they knew since the night before. So we could have saved me the trip Interesting choices

Val · 13 January 2024

★★★★★ 5/5

Facebook

Phoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!

Steph · 19 September 2017

★★★★★ 5/5

Google

Brooke helped me get through the process very quickly and in short notice, with a friendly atmosphere.

Alex · 31 March 2024

★★★★★ 1/5

Facebook

Your company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.

Richard · 25 November 2020

★★★★★ 5/5

Google

Harrison Parker was fantastic showing us around a property. Extremely informative, friendly and answered every question we asked. I highly recommend Harrison!

Lisa · 29 July 2022

★★★★★ 5/5

Google

It's a good experience dealing with Chancellors. Agents are really nice. Interacted with Amy Furey and she answered to all my queries and concerns. Also, tried to understand my requirements for a better advice on house sale deals.

Bhartendu · 29 July 2022

★★★★★ 5/5

Facebook

Would just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!

Leah · 19 November 2016

★★★★★ 5/5

Facebook

Jordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend

Alexa · 3 November 2019

★★★★★ 5/5

Google

Had an amazing experience with Brooke. She couldn’t have been more helpful always on hand to answer any questions or concerns that we had. She is an asset to team.

Emanuelle · 30 April 2023

★★★★★ 5/5

Facebook

Austyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!

Sian · 27 September 2019

★★★★★ 1/5

Facebook

Very poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for

Justin · 14 May 2018

★★★★★ 5/5

Google

I want to thank Sue for always providing an excellent service when letting my flats. She always returns my E mails and phone calls promptly. I will always approach Chancellors first when looking for tenants.

Sarah · 28 July 2019

★★★★★ 5/5

Google

Phil Hawkins at Chancellors is efficient, informative and very helpful to our family regarding our relocation to Newbury. The service can't be faulted.

Carlton · 24 October 2023

★★★★★ 5/5

Google

Was good all around, also was called to to see if i was around for viewing the House before my time which was helpfull, got additional info of the área such as school and shops👌 …

Jimmy · 2 September 2022

★★★★★ 5/5

Google

Thank You Declan Hartigan for the exceptional customer service… You understood my preference and wasted no time sourcing my new flat for me. Looking forward to recommending your services. Great job, Well Done… Great Experience…

Dele · 30 July 2018

★★★★★ 5/5

Google

I have just started communications with Brooke, and I have every faith she will find us the perfect property. A great calm, friendly yet professional manner which is exactly what you need from an agent ⭐️⭐️⭐️⭐️⭐️

H · 29 July 2022

★★★★★ 5/5

Facebook

I worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!

Duta · 6 December 2017