Chancellors Newbury reviews

★★★★★ 1/5

Facebook

They misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend

Claudia · 9 May 2018

★★★★★ 5/5

Google

Brilliant service with a very friendly and proactive team especially Lawrence who is always on hand to offer advice when I needed it. Not only did he sell my house but he helped me negotiate on the one I bought.

Mattie · 28 July 2019

★★★★★ 5/5

Google

I’ve been dealing with the Newbury office for the purchase of my house and can't recommend them enough. Luke and his team Lawrence and Sally are true professionals, nothing was too much trouble, thank you again for all your help.

Chantelle · 28 July 2019

★★★★★ 5/5

Facebook

Once more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...

Rachid · 26 July 2019

★★★★★ 5/5

Facebook

Sophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis

Dawn · 18 April 2018

★★★★★ 5/5

Facebook

April Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .

Michael · 28 March 2018

★★★★★ 5/5

Google

My experience with Chancellors was great. Special mention for Richard who was very helpful during the house hunt and viewings. His service was superb!

Perpetua · 21 January 2024

★★★★★ 5/5

Google

Amazing team, everyone we dealt with was so friendly and really knew their stuff! Brooke especially couldn't have made the experience any smoother, which with a little one we really appreciated! Would highly recommend

Craig · 30 April 2023

★★★★★ 1/5

Facebook

avoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.

Sam · 9 August 2020

★★★★★ 5/5

Google

The Chancellors Team were great to work with, Sue, Harrison and Amy. Sue provided me clear insights, Harrison pushed the viewings, and Amy did a great job of staying focussed on closing the sale, and professional tenacity paid off. Thanks, Adrian

Adrian · 29 July 2022

★★★★★ 1/5

Facebook

For 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.

Kimberley · 18 September 2020

★★★★★ 5/5

Google

We rented out our property in Newbury with Chancellors. They've been great at guiding us through the process, answering all our questions and managed to get us over the asking price. Thanks to Declan and the rest of the team!

A · 19 April 2018

★★★★★ 5/5

Google

Lauren Moorcroft was extremely helpful and very efficient. She was able to assist me throughout the process and would definitely recommend her to anyone.

Oliver · 29 July 2022

★★★★★ 5/5

Facebook

Excellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.

Barry · 1 November 2016

★★★★★ 5/5

Facebook

I have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)

Charlotte · 31 October 2016

★★★★★ 5/5

Facebook

I came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry

Karen · 31 October 2016

★★★★★ 5/5

Google

I attempted to find a property to rent near Newbury and received the top quality support from Lauren M. in Chancellor Newbury, who helped to search, view and apply the property very smoothly with the prompt reply almost daily.

MZ · 2 September 2022

★★★★★ 5/5

Google

We rented out our property in Newbury with Chancellors. They've been great at guiding us through the process, answering all our questions and managed to get us over the asking price. Thanks to Declan and the rest of the team!

Matt · 30 July 2017

★★★★★ 1/5

Facebook

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!

Karolina · 20 March 2021

★★★★★ 5/5

Facebook

I tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x

Jimmy · 8 December 2016

★★★★★ 1/5

Google

Pretty frustrating experience. I live an hour away from the places I was viewing. So I booked multiple on one day. I get to the first viewing and I’m told the other viewing’s must be rearranged… and they knew since the night before. So we could have saved me the trip Interesting choices

Zenero · 21 January 2024

★★★★★ 5/5

Google

Amy showed us the property with clear details. She walk-around the property and detailed all the information regarding age, boiler, garage and everything.. she knows the pulse of the customer and engaged in the conversation nicely. Overall, great experience...

Praas · 29 July 2022

★★★★★ 1/5

Facebook

We had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.

Roxana · 9 February 2021

★★★★★ 5/5

Facebook

I would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.

Liz · 17 January 2018