Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleChancellors Newbury has really performed below the claimed ratings with me. They gave me a house without working hobs and a room with faulty heating system and some other faults in the kitchen extractor fan and they refused to attend to my worries or needs.
I really feel so bad and neglected with breach of contract.
Oluyemisi · 29 July 2022
Agent replied · 29 July 2023
Thank you for bringing this to our attention Oluyemisi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 5/5
GoogleOur liaisons with Chancellors on this property have been both excellent and prompt. Harrison provided clear and concise communication and was cognisant of our requirements. We would be very happy to recommend Harrison to future buyers when dealing with Chancellors.
Jeremy · 29 July 2022
★★★★★ 5/5
GoogleWe have absolutely loved working with Elizabeth on the sale of our property and purchase of a great new home. She is always professional, friendly and helpful - she has really gone out of her way to support us during a particularly stressful time :) We love her!
Jade · 30 April 2023
Agent replied · 29 July 2023
Thank you Jade for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGreat Service, Lauren is a standout!
Shafihi · 2 October 2022
Agent replied · 29 July 2023
Hi Shafihi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleVassna really listens to you and understand your needs. Looking forward to working with her and Chancellor's.
Marinda · 7 January 2025
Agent replied · 12 January 2025
Thank you, Marinda! We're thrilled to hear that Vassna has taken the time to understand your needs. We look forward to working with you and providing you with the best service possible at Chancellors. Your satisfaction is our priority!
★★★★★ 5/5
GoogleAmy is a friendly and attentive agent who assisted me in finding my first home.
I am still on the process of hunting a property currently and truly appreciated her efforts.
Thanks, Amy!
NN · 22 March 2023
★★★★★ 1/5
FacebookI would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.
Lewis · 2 June 2017
Agent replied
Hello Lewis and thank you for your feedback. Please get in touch with us via seniorsupport@chancellors.co.uk with details of the property address in question so that we can investigate. Thanks in advance.
★★★★★ 5/5
GoogleVery Polite and helpful.
Thank you Amy!!!
Erika · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Erika, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleVassna helped me to view a property, her explanation and keen detailing about house makes me understand everything about that property. Awesome job, Thanks a lot for your Help Vassna.
VINOD · 5 June 2024
Agent replied · 19 June 2024
Hi Vinod, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them. Thank you.
★★★★★ 5/5
FacebookHighly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!
Cora · 8 July 2020
Agent replied
Thank you Cora for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookVery happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful
Jon · 14 October 2019
Agent replied
Thank you so much!
★★★★★ 5/5
FacebookSean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert
Bob · 26 June 2018
★★★★★ 5/5
GoogleGood communication and very helpful
Fin · 20 May 2025
Agent replied · 20 March 2026
Hi Fin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleBrooke provided excellent service, she was very responsive and helpful and I would highly recommend both her and the Chancellors team
Dominic · 8 October 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
★★★★★ 5/5
GoogleI have let my unfurnished property through Chancellors since 2006 and they have always found me excellent tenants. Henry and his team are all delightful to work with, and are extremely professional and efficient. They really reduce the hassle and worry normally associated with letting. I wouldn't use any other agency.
Julia · 28 July 2019
★★★★★ 5/5
GoogleLawrence, Jaiden and Becky were extremely professional in the sale of our property. They were always available to answer any questions and made the whole process straight forward. We were very impressed with the quality of the marketing photos too. Huge thanks to them and the Chancellors team. Rachel and David
Rachel · 28 July 2019
★★★★★ 5/5
GoogleHarrison Parker was very helpful
Tess · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Tess, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 5/5
GoogleMy friend and I recently rented our first home, and Lauren from Chancellors truly went above and beyond to make the process simple and quick for us. Given that we only had a few weeks, it really speaks to how much she accomplished and how well-organized she was able to make everything.
Henry · 2 September 2022
Agent replied · 29 July 2023
Thank you Henry for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookVery professional and so quick Rebecca Chen was updating me all the time she and everyone was very helpful, I'm happy I bought my dream home finally with no complications and I didn't need to worry about anything as a first time buyer, thank you Chanclers, special thank for you Rebecca Chen 🌷💝
Suhair · 26 September 2017
★★★★★ 5/5
GoogleAfter unsuccessfully listing my property with another agent, Chancellors were able to find a purchaser very quickly. I dealt with Luke Dixon in particular, who was great. He always very friendly, whilst maintaining professionalism. In hindsight, I should have gone with them in the first place. Thank you very much.
Niklesh · 28 July 2019
★★★★★ 5/5
FacebookShannon Downey from the Newbury branch has been amazing helping me and my partner with our move! Of course moving can be stressful however Shannon has helped us through every step to the best of her ability we could not of wished for anyone better to help us with our move! Thanks Shannon!
Chloe · 8 March 2017
★★★★★ 5/5
GoogleChancellors Newbury provides top-notch services in securing a property, either for rent or to buy, and the assistance that their agents provide in helping out is so amazing.
Michael · 20 May 2024
Agent replied · 19 June 2024
Thank you for leaving us this great review Michael, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
★★★★★ 5/5
FacebookAmy Lyons has been an incredible help and really helped explain the renewal process with me in great depth. Fantastic service.
Lawrence · 5 November 2016
Agent replied
Thank you Lawrence! Glad I could be a help!
★★★★★ 5/5
GoogleChancellors sent Luke to show us a property last week. The appointment was easy to make online and was confirmed swiftly by the agency. Luke arrived at the property on time and was friendly and knowledgeable about the property, able to answer all the questions I asked.
Claire · 30 January 2023
Agent replied · 29 July 2023
Thank you Claire for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
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