Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTimely, professional and willing to do whatever they can to help. Very impressive.
Jonny · 1 November 2022
Agent replied · 29 July 2023
Hi Jonny, thank you for taking the time to leave us a positive review, we're so glad you are pleased with the service we have provided you. Please don't hesitate to contact us if there's anything else we can help you with in future.
★★★★★ 5/5
GoogleVery good service and Jessica Chalmers is particulary helpful.
Rich · 29 July 2020
★★★★★ 5/5
GoogleAs a landlord looking to let a property for the first time, I found Carter Jonas to give very clear advice on what I needed to do, and they provided a great level of support throughout the process to make it as straightforward as possible for me. I found their team extremely professional while being approachable and friendly.
Richard · 28 July 2019
★★★★★ 5/5
GoogleSuper helpful! Especially Jessica. Thank you!
Kerry · 25 October 2019
★★★★★ 5/5
GoogleGreat experience renting my first flat, would definitely recommend this agency.PositiveResponsiveness, Professionalism
Emily · 27 August 2021
Agent replied
Hi Emily, thanks for your review - we're glad to have helped you in renting your first flat! Always here if you need us.
★★★★★ 5/5
GoogleVery helpful and friendly letting agents. Let out my 2 apartments through them (also purchased through them). The lettings team are great, nothing is too much trouble, management issues are dealt with promptly and the tenants are great and happy with the service too. I can certainly recommend them.
Laura · 28 July 2019
★★★★★ 5/5
GoogleHappy!
I have been interacting with Carter Jonas for nearly 3 years now. They have been amazing so far and Jesicca their property manager is really helpful and quick to respond to issues. Would say they are one of the bet estate agents I have had till now.
Afsheen · 2 November 2019
★★★★★ 5/5
GoogleI rented an apartment in Newbury Racecourse through Carter Jonas. I am extremely happy with their service. Customer service is excellent with Carter Jonas. I never had a problem with them. The people in Carter Jonas are very friendly like Fiona Minx and Jessica Chalmers.
Sudeep · 2 September 2019
★★★★★ 5/5
GoogleBeing from outside the UK, Catherine and the rest of the Carter Jonas team were nothing short of fantastic helping me and my family rent our home with a short timeline. They were professional and patient explaining the process and answering my questions, highly recommended!
John · 28 July 2019
★★★★★ 5/5
GoogleCarter Jonas has managed our flat in Newbury for the past two years and during that period we have found all the letting staff very efficiency in dealing with all matters relating to the rental and we would certainly recommend Carter Jonas to others in the future.
Steve · 28 April 2018
★★★★★ 5/5
GoogleWe have used Carter Jonas as our letting agents for many years. Their service has always been first class and they communicate regularly to let us know if there are any issues the tenants would like sorting out and this maintains a good relationship.
Qdunstan15 · 28 July 2019
★★★★★ 5/5
GoogleExcellent Local in Newbury Estate Agents!
David · 27 April 2021
Agent replied
Hi David, thank you for the feedback!
★★★★★ 5/5
GoogleHighly recommended as they sort out reviews and references, so quickly as it was urgent after other agency company let us down.. Loved how they manage to work everything out for us. Lovely people working there!
Greta · 31 December 2019
★★★★★ 5/5
GoogleHighly recommended as they sort out reviews and references, so quickly as it was urgent after other agency company let us down.. Loved how they manage to work everything out for us. Lovely people working there!
Greta · 13 December 2019
★★★★★ 5/5
GoogleGreat support, quick and efficient response. Jessica and Fiona based in Newbury have gone beyond their daily remit to help.
Reassuring to know there is always someone to help when needed
Great team
Matteo · 29 July 2020
★★★★★ 5/5
GoogleI don't have word's to describe how helpful and friendly were the entire team during renting a property through them. Very friendly and always willing to support .Can recommend this estate agent without any doubt.
Jency · 28 July 2019
★★★★★ 5/5
Google'Fiona and her lettings team were always brilliant, responsive, helpful and professional, in 13 years the property was continually let and always well looked after, right up to the point of sale'
Jim · 29 July 2020
★★★★★ 5/5
GoogleFantastic service and experience using Carter Jonas. They communicated extremely well throughout the whole process and were flexible to my family needs, I highly recommend using them for selling or renting a property
Neil · 25 October 2019
★★★★★ 5/5
GoogleGreat, they usually solve our issues very quickly. Jessica Chalmers have been taking care of us for the last three years and we don't have anything but good words for her.
Sandra · 25 October 2019
★★★★★ 5/5
GoogleA really professional letting agent who I would happily use again. They followed all the best practices and responded thoroughly to my many questions!PositiveQuality, Professionalism
Scott · 20 June 2021
★★★★★ 5/5
GoogleCarter Jonas were very helpful at all stages of the process, and Moniker Vickers provided a warm and very friendly approach fully supported by her colleague Sarah Horlick. Highly recommended!
Paul · 28 July 2019
★★★★★ 3/5
GoogleTypical estate agents office. You can view properties online and book a viewing by phone. No parking except in nearby expensive car park, so why bother to visit the shop?
Lawrence · 28 July 2019
★★★★★ 5/5
GoogleI have worked with Carter Jonas as a contractor for three years. In that time I have always found Jessica very professional, responsive and easy to work with.
Ashley · 29 October 2019
★★★★★ 5/5
Google'Ed our partner from Carter Jonas was amazing during all stages, his support, advice and availability ( answering emails and calls without fail) was what stood out. Thanks a lot. '
Nina · 30 July 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.