Trusted Agent profile · Newbury
★★★★★
643 reviews across 2 platforms
51 Northbrook Street, Newbury, RG14 1DT
Carter Jonas Rural's office in Newbury, at 51 Northbrook Street, is rated 4.3 out of 5 across 643 reviews on two platforms, including 152 Google reviews rated 4.6.
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have rented our flats In Fulham…
We have rented our flats In Fulham through CarterJonas and found them very easy to deal with and recently got above the anticipated rent so 5 star performance
Hello Malcolm, thanks for leaving us a review. We pride ourselves in providing helpful advice. Please do not hesitate to contact us in the future.
1/5
TrustpilotPlease boycott this company
Please boycott this company. Carter Jonas are forcing people to break lockdown restrictions and in doing so are fully willing to risk peoples lives and further spread the virus.
The layby in which you parked your motorhome was managed by Carter Jonas on behalf of our client Highways England, who, as owners, have a duty of care to ensure their land is safe for use. We therefore carried out a risk assessment and welfare assessment of the area which concluded the layby was not fit for permanent human residence. Should you need advice or guidance on how to vacate an area in a Covid-safe manner we ask that you call the number supplied on your Notice to Vacate and we would be happy to help.
4/5
TrustpilotI’m (currently) a tenant with Carter…
I’m (currently) a tenant with Carter Jonas YORK.
5/5
TrustpilotVery happy with Carter Jonas Fulham
Very happy with Carter Jonas Fulham. Incredible service. Igor, Kate, Ana and Zoltan are a dream team! Best estate agents in Fulham. Maybe even London!
Hello Ajay, thank you for taking the time to leave us some feedback. We pride ourselves in supporting our clients the best way we can. Do not hesitate to contact us in the future.
5/5
TrustpilotThe Fulham Palace Road office provided…
The Fulham Palace Road office provided a professional and friendly service helping to secure the ideal rental property for our needs. Would not hesitate to recommend!
Hello Shirley, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotExcellent service
Really professional, helpful and friendly estate agents; the whole process was much smoother and straightforward than we have ever experienced before - highly recommended
Hello Camilla, thank you for leaving us a review, our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotProperty letting/renting
Recently explored letting a property through David Sinclair at Carter Jonas and the service, advice and support I received was second to none.
Hello George, thank you for the 5 star review. Our team are always please to learn how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotCarter Jonas offer a professional and friendly service..
Carter Jonas offer a professional and friendly service. They are well organised, thorough and easy to deal with, can’t fault them. Thankyou.
Hello Eliza, thank you for the positive feedback. We are always happy to hear how well we have supported our clients. We are happy to have helped!
5/5
GoogleOur experience in dealing with Carter Jonas was very good. They were extremely responsive and always kept us updated. It felt like they were really working with us to get our purchase completed even when our buyer pulled out. Even on completion day they were proactively chasing people to get confirmation for us when things appeared to be going very slowly. Overall highly recommended.
5/5
TrustpilotCarter Jonas
Jessica at Carter Jonas is very efficient and takes great care of her properties/ tenants/ landlords. Her level of professionalism is second to none
Hello Kerri, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
5/5
TrustpilotVery efficient
Very efficient. Sensitive to existing tenants. good judgement re new tenants. Good pricing advice.
Hi Rupert, thank you for your review. We're so glad to hear you were happy with the service we provided you. Do let us know if we can help with anything else!
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Professional service and great communication from Owen, Vanessa, Lisa and Mikyle.Would recommend !
Hi Helen, thank you for the positive review. Our team are always pleased to hear how well we have supported our clients. We are happy to have helped!
5/5
TrustpilotGood and efficient service selling a…
Good and efficient service selling a flat.
Hi Patrick, thank you for your review. We are delighted to hear that Carter Jonas were able to assist you with selling your flat. Please do not hesitate to get in touch if we can help you with anything else.
2/5
TrustpilotDicriminates against families.
This company discriminates against families: Have enquired about rental of several properties and been told that they "don't rent to people with children". Not good enough.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotResponsive
Professional, knowledgeable, timely and friendly. From meet and greet to sales and rental opportunity a rounded and happy experience. Thank you.
Hello Sue, thank you for leaving us such lovely a review. Our team are always happy to hear how well we have supported our clients. we are happy to have helped!
5/5
TrustpilotA very pleasant experience working with…
A very pleasant experience working with Pauline and Aileen. Knowledgeable, efficient and friendly. Accommodating with viewing time, Tenancy agreement prepared swiftly. Highly recommend.
Thank you for taking the time to write us a review. We're very happy to have helped!
1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
TrustpilotPerfection
I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!
Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!
5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleVery good service and Jessica Chalmers is particulary helpful.
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carter Jonas Rural's Newbury office has 643 reviews across two platforms: 152 on Google, 491 on Trustpilot (across the whole business).
Carter Jonas Rural Newbury is rated 4.3 out of 5 across all 643 reviews, and 4.6 out of 5 on Google from 152 reviews.
Carter Jonas Rural Newbury, 51 Northbrook Street, Newbury, RG14 1DT.
