5/5
GoogleOur property tenancy-manager Jessica has been outstanding and has helped us out and kept in touch all the time. Great service throughout, would recommend
Trusted Agent profile · Newbury
Carter Jonas Rural Newbury reviews
★★★★★
646 reviews across 2 platforms
51 Northbrook Street, Newbury, RG14 1DT
Carter Jonas Rural's office in Newbury, at 51 Northbrook Street, is rated 4.3 out of 5 across 646 reviews on two platforms, including 152 Google reviews rated 4.6.
Reviews
Every review we hold for the Newbury office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a really good selling experience with Carter Jonas through a series of difficult market conditions the last being the Pandemic. Having agreed on the asking price we never came under any pressure to reduce it when the market went quiet. Sticking to our guns we achieved the price we wanted. At every stage Carter Jonas were professional and responsive to our situation. I would highly recomend.
5/5
GoogleEd and the team at Carter Jonas have been brilliant in helping me with the sale of my flat. They've been really efficient and supportive and I'd definitely recommend them.
Agent replied · 12 June 2024
Hi Adam, thanks for the positive feedback, we're happy to have helped! We're only a phone call away if you need us again.
5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Agent replied · 12 June 2024
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Agent replied · 12 June 2024
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Agent replied · 12 June 2024
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Agent replied · 12 June 2024
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
5/5
TrustpilotRenting experience in Newbury
Very effective, clear and professional, I recommend.
Agent replied · 12 June 2024
Hi Thomas, thank you for your review. We are so pleased to hear how happy you are with the professional service offered to you by our Lettings team in Newbury. Please do not hesitate to contact us if you need anything else at all.
5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Agent replied · 12 June 2024
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Agent replied · 12 June 2024
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Agent replied · 12 June 2024
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
5/5
GoogleReally helpful durning our recent move, good communication throughout and always there to answer any queries we had.
Agent replied · 12 June 2024
Hello Shona, thank you the review. We pride ourselves in providing our clients with open communication and honest advice. We are happy to have helped!
5/5
TrustpilotI have been working with Carter Jonas…
I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.
Agent replied · 12 June 2024
Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.
1/5
TrustpilotI rent out a really old house that…
I rent out a really old house that requires constant maintenance and the property manager is rude, shouting over the phone when simply asking to follow up on a request - no manners at all.
Agent replied · 12 June 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotBought and let through CJ - superb!
For Carter Jonas in Newbury - bought a house through them and then rented it through them. Wonderfully supportive and helpful through both processes. Don't think I could have asked for more.
Agent replied · 12 June 2024
Hello Phil, thank you for taking the time to write us a review. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotThe York lettings department have…
The York lettings department have continued to offer a valuable service, they are effective and have a great handle on the market.
Agent replied · 12 June 2024
Hi Scott, thank you for your review for our York Lettings team. We're delighted to hear you were pleased with the service provided to you. Please don't hesitate to let us know if there's anything else you need help with.
5/5
TrustpilotThoughtful and personal service
Thoughtful and personal service. Good strategic and tactical thinking. Skilled in identifying opportunities and risks and then managing the sale process appropriately. Tenacious in ensuring that other parties performed.
Agent replied · 12 June 2024
Hello Mark, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
5/5
TrustpilotGoing the extra mile
Carter Jonas went the extra mile to help me sell my property. I was particularly impressed with their marketing support, which pitched the property perfectly and attracted the right type of buyers
Agent replied · 12 June 2024
Thank you for taking the time to write us a review. We pride ourselves on making a complicated process simple. Please do not hesitate to contact us in the future.
5/5
GoogleGood, efficient and helpful office. Everything was taken care of in a friendly and professional manner. Would recommend them.
5/5
GoogleVery happy indeed with the service in what was a difficult sale. Always responsive and quick to update information for us. Very pleasant to deal with and excellent value. Warmly recommend
Agent replied · 12 June 2024
Hi Tim, great to hear from you - so glad we could help. You know where we are if you need us for anything else!
5/5
Trustpilot5* service from the Mayfair branch
5* service from the Mayfair branch. The sales team were amazing at finding me a property, wouldn’t go to anyone else. Have recommended to all my friends planning on moving.
Agent replied · 12 June 2024
Thank you for taking the time to write us a review. Our team are always happy to hear from a happy client. Please do not hesitate to contact us in the future.
5/5
TrustpilotExcellent service for rental property
We have recently rented a property through Carter Jonas at Newbury, and found the team progressional and efficient throughout.
Agent replied · 12 June 2024
Hi Fiona, thank you for your review for our Newbury team. We're so pleased to hear you are happy with the service you were provided with! Don't hesitate to contact us if there's anything else you need help with.
5/5
TrustpilotI was searching for a 1 year let in…
I was searching for a 1 year let in Fulham and received a prompt and professional service which gave me priority. I was delighted with the service.
Agent replied · 12 June 2024
Hello Timothy, thank you for taking the time to write us some feedback. We pride ourselves in making an often complicated process simple for our clients. We are happy to have helped!
1/5
GoogleOnce the contract has been signed they couldn't care less about you. One week, five emails and still no reply. I even offered to resolve the problem myself..... Very disappointing
Agent replied · 12 June 2024
Hi William, We're sorry to hear this. If you could email some details across to marketing@carterjonas.co.uk, we can look in to where your emails are and how we can best solve your problem for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas Rural Newbury
How many reviews does Carter Jonas Rural Newbury have?
Carter Jonas Rural's Newbury office has 646 reviews across two platforms: 152 on Google, 494 on Trustpilot (across the whole business).
What is Carter Jonas Rural Newbury's rating?
Carter Jonas Rural Newbury is rated 4.3 out of 5 across all 646 reviews, and 4.6 out of 5 on Google from 152 reviews.
Where is Carter Jonas Rural's Newbury office?
Carter Jonas Rural Newbury, 51 Northbrook Street, Newbury, RG14 1DT.
