Trusted Agent profile · Newbury

Carter Jonas Rural Newbury reviews

4.3

★★★★★ Great

651 reviews across 2 platforms

51 Northbrook Street, Newbury, RG14 1DT

Carter Jonas Rural's office in Newbury, at 51 Northbrook Street, is rated 4.3 out of 5 across 651 reviews on two platforms, including 156 Google reviews rated 4.6.

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4.6 / 5

156

Reviews on Google

This office

Trustpilot logo

495

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful and responsive estate agent

Carter Jonas (Newbury) are fantastic to deal with. As a buyer, they have been very helpful in arranging convenient viewings. They have been proactive with following up rapidly. The service from Edward and Rupert in particular was fantastic. I would definitely use them again.

Thomas · 23 March 2022

Agent replied · 12 June 2024

Hi Thomas, thank you for leaving us a review. Our team are always pleased to hear how we have supported our clients. We are happy to have helped!

4/5

Google

Ed, Rupert and the team at Carter Jonas were so helpful in the process of selling our house from beginning to end. We were grateful to have their expertise and support through all the ups and downs!

Olivia · 16 April 2020

4/5

Google

I have moved to a new house a few months ago with a friend and Carter Jonas has been very helpful throughout! Always quick to deal with our queries, to find solutions and to help us throughout. Its service has been much appreciated.

Diogo · 16 April 2022

Agent replied · 12 June 2024

Hi Diogo, thanks for taking the time to leave a review - we're very happy to have helped.

5/5

Trustpilot

Would highly recommend Carter Jonas

Would highly recommend Carter Jonas, we have had an amazing experience with Maddy Peris who works in the Oxford branch. She has been so helpful and professional, and is always there to help with any queries we have had. She is an Asset to Carter Jonas!!

Jon · 14 October 2021

Agent replied · 12 June 2024

Hello Jon, thank you for leaving us some feedback. Our team are always happy to learn how we have supported our clients. Do not hesitate to contact us again.

5/5

Trustpilot

Excellent

Excellent, a very good, helpful service.

Rupert · 6 November 2024

Agent replied · 25 December 2024

Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.

5/5

Trustpilot

Professional service

I am a landlord and have rented out my apartment through Carter Jonas in Fulham for several years. Their service has always been first class and have always sorted any issues rapidly and efficiently. Igor and Sayeh from the lettings team have always been very professional and helpful.

Anthony · 14 May 2021

Agent replied · 12 June 2024

Hi Anthony, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Google

We had a really great experience with Carter Jonas Letting Agent. Everything was pretty transparent. And Jessica and her team had a prompt response to all our requests and queries. They are very helpful and cooperative.

Subia · 16 April 2020

5/5

Trustpilot

Carter Jones Sales team are excellent

Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office

Fiona · 18 October 2022

Agent replied · 12 June 2024

Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.

5/5

Google

The Newbury team led by Robin did an excellent job in the current uncertain times to promote our house in the best way, attracting significant interest and securing us the best possible price and a successful sale that completed late Oct20. Thank you. I would definitely recommend them.

Simon · 16 April 2021

Agent replied · 12 June 2024

Hi Simon, Thanks for taking the time to leave such nice feedback, we're glad we could help you complete a successful sale.

5/5

Google

We had similar valuations from the three top Newbury agents but the attitude of all staff in the Carter Jonas Newbury office exceeded their competitors by a country mile. Immediately you went in to their office they were welcoming , helpful and very professional. Due to Covid our sale was delayed by our buyer withdrawing on the day of exchange. Within 24 hours CJ rapidly found three new buyers, advised us who was most likely to complete and negotiated a reduction on the price of the house we were buying in Hampshire. Our buyers did not disappoint,and we had a very good offer and a proposal to exchnage and complete on the same day! Congratulations to Ed and all staff at CJ who maintained the highest standards of professionalism throughout the selling process. we are now settled in to our new home. Alan and Joyce

Alan · 16 April 2021

5/5

Trustpilot

Great support and service from Luca…

Great support and service from Luca Romano, property manager in Carter Jonas in Cambridge. I was facing a bureaucratic issue with my mortgage provider and Luca support me until this issue was solve. Really appreciate his professionalism and support.

Eirini · 28 August 2022

Agent replied · 12 June 2024

Hi Eirini, thank you for your review. We're so glad we were able to help you solve this issue. Please don't hesitate to contact us in the future.

5/5

Trustpilot

Very Helpful Staff

We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.

Sarah · 21 October 2021

Agent replied · 12 June 2024

Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!

5/5

Trustpilot

Excellent leasing agent

I have used Carter Jonas in Cambridge for over 8 years and their service is excellent. They are attentive to details, friendly and most of all completely hassle free for me. I would highly recommend them if you are looking for a leasing agent.

Harry · 15 October 2021

Agent replied · 12 June 2024

Hello Harry, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have support our clients. We are happy to have helped!

5/5

Trustpilot

Thanks for excellent relationship and…

Thanks for excellent relationship and customer service in response to our needs

Jide · 25 June 2024

Agent replied · 22 October 2024

Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.

5/5

Trustpilot

Great Experience with the Newbury Team!

The Team went above and beyond to get my Mother's sale through. Highly professional, great response times and sound advice made what could have been a complicated task relatively simple and straight forward.

Paul · 3 February 2023

Agent replied · 12 June 2024

Hi Paul, thank you for your review. It's wonderful to hear that our Newbury team were able to assist you and your Mother with her sale. If you need anything else in the future, please do not hesitate to get in contact.

5/5

Trustpilot

Perfect home in Fulham

Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!

Gesa · 16 August 2022

Agent replied · 12 June 2024

Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!

5/5

Trustpilot

I would just like to thank the staff…

I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.

Mark · 18 July 2023

Agent replied · 12 June 2024

Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.

5/5

Trustpilot

Excellent management and sale of my property

Carter Jonas Winchester handled the rental of our town centre property for several years. They also found a buyer and managed the whole process through to a successful conclusion. I have no hesitation in recommending them as really excellent. They know the local market, are highly responsive and always proactive. I completely trusted them in all the fiddly details of property management but also the important strategic issues to do with a smooth and well timed sale.

Matt · 31 May 2021

5/5

Trustpilot

10 STARS! David & Grace - Carter Jonas Residential Lettings, YORK

I wish to praise David and Grace of Carter Jonas Residential Lettings, Micklegate, YORK - quite simply the most professional, courteous, efficient, friendly and hard-working letting agents ever. I have had simply amazing service throughout my time as a landlord using their services. If there was an option for 10 Stars, I would be more than happy to award 10. They found me really great tenants within hours of my rental flat becoming available - all paperwork, contracts, checks were completed fully and in record time, deposit taken, and everything was handled superbly by David and Grace, which gave me great confidence in both them, and my new tenants. Although few problems arose (minor plumbing issues on a couple of occasions within 12 months) their service was immediate in rectifying issues. Simply put - superb! I cannot overstate what a relief it is as a landlord to have such confidence in the abilities, care, and competence of both Grace and David. 10 stars! Highly recommended!

Markthompsonwrites · 8 September 2020

5/5

Trustpilot

A very good experience

We had a very good experience with Carter Jonas in Oxford. It was not completely straightforward sale, but Julia Wilson, our agent for the house was very patient, thoughtful and was always available for calls and consultations, and responded quickly to emails.

Annie · 22 October 2021

Agent replied · 12 June 2024

Hello Annie, thank you for taking the time to write a review for us. Our team are always pleased to hear how we have supported our clients. Do not hesitate to contact us in the future.

4/5

Trustpilot

Relationship

The relationship and the process is great

Oduntan · 24 August 2024

Agent replied · 22 October 2024

Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.

5/5

Trustpilot

I have dealt with Carter Jonas Barnes…

I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.

Anthony · 17 May 2021

Agent replied · 12 June 2024

Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.

5/5

Trustpilot

I would just like to say

I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley

Mary · 14 May 2021

Agent replied · 12 June 2024

Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Professional and Helpful Service Throughout

I recently sold my house through Carter Jonas, Newbury and received a professional, reliable service throughout the process. Ed provided excellent levels of communication, advice and assistance from start to finish!

John · 3 February 2023

Agent replied · 12 June 2024

Hi John, thank you for your review. We are pleased that you are happy with the service provided to you by Ed and our Newbury team. Please do not hesitate to get in contact if there's anything else we can help you with.

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