Carter Jonas Rural reviews in Newbury

★★★★★ 5/5

Google

(November 17) had a tenant leave. Carter Jonas have been VERY helpful and co operative in finding a new tenant. Although it has been over Christmas, CJ have found a new tenant and today (12th Jan 18) they took possession. The whole process was simplified, by CJ explaing what is required of Landlord, and assisting in suggesting suitable contractors for works required. All in all, I will be continuing to use CJ and have and will recommend CJ. The three persons involved, and I hope continue to be involved in the future, were, in no particular order, Monika, Catherine and Sarah. Very helpful and welcoming every time I contacted them. Either in the Office, email or telephone.

John · 14 June 2018

★★★★★ 1/5

Trustpilot

THEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)

They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing

Helin · 12 January 2023

★★★★★ 5/5

Trustpilot

Wayland Ward-Smith and Mandy Jacobs…

Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.

Jackie · 25 October 2022

★★★★★ 5/5

Google

Excellent service from valuation to completion. Have already been recommending Carter Jonas to friends. Thank you to everyone I dealt with, especially Andrew Maddock for keeping me calm!

Ann · 16 April 2020

★★★★★ 5/5

Trustpilot

Top class service

Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale

A · 14 October 2022

★★★★★ 5/5

Google

Carter Jonas has been the perfect partner to find our next home. They are a professional team willing to help anytime. The letting process was smooth and easy. We highly recommend to use them!

Enrique · 16 April 2022

★★★★★ 5/5

Google

5 star service. We dealt with Andrew and his team for our recent house sale. They were responsive, honest and professional. We would certainly use them again.

Gary · 13 June 2020

★★★★★ 1/5

Google

Worst letting estate agent experience ever We have rented neumerous houses in the past, but we have never had to deal with such an unpleasant estate agent as Carter Jonas at Newbury branch and landlord who was represented by this agent. We rented 19 Shepherds Mount in Compton through them for over a year. We were extremelly unhappy with the letting agent, with their unprofessional and very rude attitude. At the end we had to take a legal advice how to continue dealing with the estate agent and also had to get their head office involved in dispute. Numerous times they accused us of damage caused to the property and asking us to repair which then proved to be not true. I would definatelly NOT RECOMEND them to anybody. We are now renting a lovely house, bigger and better for less money and without having to deal with in my opinion the worst estate agent in the UK - Carter Jonas Newbury.

Silvia · 14 June 2017

★★★★★ 1/5

Google

We were involved with this company as perspective tenants. When we called to view a particular property we had to wait 4 days to see it. DH saw it on his own and really liked it and so I went the next day. We had some concerns over safety as we have small children -open ponds, narrow pathways round the house with at least a 2ft drop onto concrete and a balcony where the spindles had rotted through. The agent didn't seem to know much -is there a septic tank, do the fires work?? Our questions and concerns needed to be addressed to the owner and we waited a day for a response. We replied with an offer and waited almost two days. When we called up, we found that the agent had gone on holiday and no one picked up her e-mails and they let the house out from under us!! Even though we'd seen it twice and were negotiating on the things we wanted sorted they didn't even call to let us know there was another interested party! Shoddy, underhand, disorganised and their fees most certainly are not justified. If you're a landlord, beware how off putting they are to prospective tenants. Tenants -don't expect to be treated fairly.

Collette · 14 June 2016

★★★★★ 5/5

Trustpilot

The team at Carter Jonas were…

The team at Carter Jonas were professional and efficient in selling my mothers house. We are grateful for their services and would recommend them.

Christine · 3 April 2023

★★★★★ 5/5

Trustpilot

Simple communication with Seline

Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best

Karinel · 15 May 2023

★★★★★ 5/5

Trustpilot

Thanks Carter Jonas

Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .

CINDY · 3 February 2023

★★★★★ 5/5

Google

My boyfriend and I have just rented our first flat together through Carter Jonas. They are one of the best estate agents I have ever come across. They are friendly and helpful, they always respond quickly and the whole process of renting (references, contracts etc) is very efficient and can all be done online easily. We are very happy with their service so far and hope to deal with them when we one day buy a house!

Jennifer · 14 June 2018

★★★★★ 5/5

Trustpilot

A great experience with the Mayfair office

I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!

Daisy · 21 October 2022

★★★★★ 5/5

Google

Everybody was very professional and the service we received was excellent, I cant recommend the Newbury team high enough, thank you!

Giota · 16 April 2021

★★★★★ 3/5

Google

It was all fine untill it was time to move out. Agent went on holiday and noone deal with my case for a week. Not the best service I received.

Sergej · 14 June 2016

★★★★★ 5/5

Trustpilot

It's always a pleasure dealing with…

It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.

Roland · 7 June 2021

★★★★★ 5/5

Trustpilot

Very impressed and will use again

I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer

Jennie · 12 May 2021

★★★★★ 5/5

Google

Our property tenancy-manager Jessica has been outstanding and has helped us out and kept in touch all the time. Great service throughout, would recommend

Marco · 16 April 2020

★★★★★ 5/5

Google

We had a really good selling experience with Carter Jonas through a series of difficult market conditions the last being the Pandemic. Having agreed on the asking price we never came under any pressure to reduce it when the market went quiet. Sticking to our guns we achieved the price we wanted. At every stage Carter Jonas were professional and responsive to our situation. I would highly recomend.

Roger · 16 April 2021

★★★★★ 5/5

Google

Ed and the team at Carter Jonas have been brilliant in helping me with the sale of my flat. They've been really efficient and supportive and I'd definitely recommend them.

Adam · 16 April 2022

★★★★★ 5/5

Trustpilot

A professional operation.

I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.

Steven · 7 December 2022

★★★★★ 5/5

Trustpilot

Fantastic, reliable estate agents

We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.

Eon · 11 October 2022

★★★★★ 5/5

Trustpilot

Fantastic estate agents

The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.

Alexander · 10 October 2022