Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service
I am a landlord and have rented out my apartment through Carter Jonas in Fulham for several years. Their service has always been first class and have always sorted any issues rapidly and efficiently. Igor and Sayeh from the lettings team have always been very professional and helpful.
Anthony · 14 May 2021
Agent replied · 12 June 2024
Hi Anthony, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotExcellent
Excellent, a very good, helpful service.
Rupert · 6 November 2024
Agent replied · 25 December 2024
Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.
★★★★★ 5/5
GoogleWe had a really great experience with Carter Jonas Letting Agent. Everything was pretty transparent. And Jessica and her team had a prompt response to all our requests and queries. They are very helpful and cooperative.
Subia · 16 April 2020
★★★★★ 5/5
TrustpilotCarter Jones Sales team are excellent
Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office
Fiona · 18 October 2022
Agent replied · 12 June 2024
Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.
★★★★★ 5/5
GoogleThe Newbury team led by Robin did an excellent job in the current uncertain times to promote our house in the best way, attracting significant interest and securing us the best possible price and a successful sale that completed late Oct20. Thank you. I would definitely recommend them.
Simon · 16 April 2021
Agent replied · 12 June 2024
Hi Simon,
Thanks for taking the time to leave such nice feedback, we're glad we could help you complete a successful sale.
★★★★★ 5/5
GoogleWe had similar valuations from the three top Newbury agents but the attitude of all staff in the Carter Jonas Newbury office exceeded their competitors by a country mile. Immediately you went in to their office they were welcoming , helpful and very professional. Due to Covid our sale was delayed by our buyer withdrawing on the day of exchange. Within 24 hours CJ rapidly found three new buyers, advised us who was most likely to complete and negotiated a reduction on the price of the house we were buying in Hampshire. Our buyers did not disappoint,and we had a very good offer and a proposal to exchnage and complete on the same day! Congratulations to Ed and all staff at CJ who maintained the highest standards of professionalism throughout the selling process. we are now settled in to our new home.
Alan and Joyce
Alan · 16 April 2021
★★★★★ 5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Sarah · 21 October 2021
Agent replied · 12 June 2024
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotGreat Experience with the Newbury Team!
The Team went above and beyond to get my Mother's sale through. Highly professional, great response times and sound advice made what could have been a complicated task relatively simple and straight forward.
Paul · 3 February 2023
Agent replied · 12 June 2024
Hi Paul, thank you for your review. It's wonderful to hear that our Newbury team were able to assist you and your Mother with her sale. If you need anything else in the future, please do not hesitate to get in contact.
★★★★★ 5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Jide · 25 June 2024
Agent replied · 22 October 2024
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotPerfect home in Fulham
Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!
Gesa · 16 August 2022
Agent replied · 12 June 2024
Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotI would just like to thank the staff…
I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.
Mark · 18 July 2023
Agent replied · 12 June 2024
Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.
★★★★★ 4/5
TrustpilotRelationship
The relationship and the process is great
Oduntan · 24 August 2024
Agent replied · 22 October 2024
Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotI have dealt with Carter Jonas Barnes…
I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.
Anthony · 17 May 2021
Agent replied · 12 June 2024
Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
TrustpilotI would just like to say
I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley
Mary · 14 May 2021
Agent replied · 12 June 2024
Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotProfessional and Helpful Service Throughout
I recently sold my house through Carter Jonas, Newbury and received a professional, reliable service throughout the process. Ed provided excellent levels of communication, advice and assistance from start to finish!
John · 3 February 2023
Agent replied · 12 June 2024
Hi John, thank you for your review. We are pleased that you are happy with the service provided to you by Ed and our Newbury team. Please do not hesitate to get in contact if there's anything else we can help you with.
★★★★★ 5/5
TrustpilotThank you, Carter Jonas for your job
Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.
Oleksandr · 27 December 2022
Agent replied · 12 June 2024
Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.
★★★★★ 5/5
GoogleCarter Jonas helped us with renting our property for 2 years before we put it on the market to sell with them. We found them to be very professional in a helpful, friendly manner. I would have no hesitation in using them again.
Gill · 16 April 2021
Agent replied · 12 June 2024
Hi Gill, thanks for your feedback, it means a lot to the teams to hear from a happy customer. You know where we are if you need us again!
★★★★★ 5/5
GoogleMyself and my sister were recently in the position of having too sell our elderly Uncles house in order to fund his residential care.
Not living in the Newbury area ourselves, we took care to meet and assess the main agents selling property in the area, knowing we needed someone who was professional, trustworthy and most of all that we could work with.
I am glad to say that ,Andrew Maddock, from the Newbury, Carter Jonas office proved to possess all those qualities and more.
We were very happy with the outcome of the sale and enjoyed our time dealing with Andrew..
Many thanks to all those involved.
Sally · 14 June 2019
★★★★★ 5/5
GoogleExcellent service from Carter Jonas in Newbury. All staff involved in my recent property let were professional and helpful and responded promptly to my queries, however small. Great work! No hesitation whatsoever in recommending this office.
Karen · 16 April 2022
Agent replied · 12 June 2024
Hi Karen, thanks for the feedback - always appreciate hearing from a happy client! If you need us for anything else please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotHelped me to find a house for me and…
Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.
Sophia · 29 October 2021
Agent replied · 12 June 2024
Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotCarter Jonas Newbury recommendation
I have used Carter Jonas Newbury twice in 3 years to buy and sell my houses. I would highly recommend their services as an estate agent. Good responsive communication with the office, prompt and helpful staff. I would definitely recommend them.
Lavenderloveaj · 20 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
GoogleGreat service and very friendly. Thank you to to the team.
Lee · 16 April 2024
Agent replied · 12 June 2024
Hi Lee, thank you for your review. It's great to hear that you received such a great service from our Newbury team. Please do not hesitate to contact us if there's anything else that we can help you with.
★★★★★ 5/5
GoogleThe team at Carter Jonas were excellent during the purchase of the property we were buying through them. It was made more complicated due to lockdown but they were very proactive, helpful and responsive throughout the whole process. I have no doubt the move would not have happened without their support, suggestions and flexibility. If ever we need an estate agent they will be our first port of call. Cant recommend highly enough.
Ian · 16 April 2021
★★★★★ 5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Happy · 8 October 2022
Agent replied · 12 June 2024
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.