Every review we hold for the Nailsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service from Nailsea’s premier estate agent ,
I’ve known gino for over 10 years from his days
When he worked at an local estate agent ,
It’s not surprising to see he has started up his own estate agency,
And along with Connor have a very modern feel to the housing market all I can say is totally honest and up front there both a breath of fresh air to deal with,
They cannot do enough to help , in our case we were purchasing an property but I feel everyone is treated fairly .
It’s no wonder he’s outstripping his rivals in nailsea
Without doubt the only agency in nailsea I can firmly recommend
Nick · 23 June 2022
Agent replied · 23 June 2023
Good evening Nick. Thank you so much for your comments and fantastic feedback. It feels strange not talking to you anymore after speaking daily 😂 It has been great dealing with you over the past 6 months or so, so thank you. Keep in touch and hope to see you soon. …
★★★★★ 5/5
GoogleWe gave Gino the chance to sell our house in Nailsea because we found him, proactive, but not hard sale. From the very beginning, Gino was full steam ahead, but also gave us the space we needed to find a house in Dorset, which was not easy. We sold quickly, however Gino came into his own when things slowed down with people in the chain having to drop out and Gino finding a buyer straight away. He was the calming influence throughout the 5 long months until we could secure a house. Right up to completion he was always at the end of the phone and full of confidence that it would happen. Thanks Gino and Connor for all your help, we made it to our new home on the coast
Nigel · 23 June 2022
Agent replied · 23 June 2023
Hi Nigel & Laura, great to hear from you. Thanks for sending some photos over too. Not jealous in the slightest. Thank you so much for your review. Those words really do mean a lot especially after transaction we had with obstacles we had to overcome. We felt privileged to sell your home for you so delighted that you felt the service we provided was good. We wish you all the very best in your venture and keep in touch. Gino & Connor.
★★★★★ 5/5
GoogleGino’s Estate Agents are fantastic! Their communication from day one was more than we could have ever expected. We were completely blown away by both Gino and Connor and their level of customer service. We were purchasing a house and they really did go above and beyond. Regularly checking in with us and keeping us informed of any developments. They are professional, friendly, kind and knowledgeable.
We plan to be in our new house for the foreseeable future but if we were to sell we wouldn’t hesitate to use Gino’s.
Thank you both so much again, you have really been the best and made a typically stressful time so smooth and pleasurable!
Ellie · 23 June 2022
Agent replied · 23 June 2023
Thank you very much for your amazing review, Ellie. I have to say you played a huge part in making the process go as smoothly as it did so credit to you. Do you want a job!? :-) Please invite us back round once you have made your home improvements but until then, we wish you and Jack the very best for the future. Take care.
★★★★★ 5/5
GoogleGino & Connor have been first class through the sale of our property from day one, so understanding and professional, kind and so supportive to us both. We could not of wished for better service, nothing was to much trouble, which has relieved us both massively.Connor has kept us up to date throughout our sale and dealt with any queries very quickly and have made the process of the sale run very smoothly.
We would highly recommend Gino’s Properties to all. We wish both Gino and Connor successful sales in future, thank you so much from us both.
Joseph · 23 June 2022
Agent replied · 23 June 2023
Thank you so much for the review, Joe and Margaret. Lovely words which have brought a smile to my face reading it. We are over the moon we got there in the end after a stressful couple of weeks and you both have been incredible during the whole process, with everything going on yet you have not moaned once. We are excited for you both and your family in your new chapter ahead of you and we look forward to seeing you next week before you head off.
★★★★★ 5/5
GoogleWhat can I say! Right from the very beginning Gino and Connor have been AMAZING! They helped us to secure our offer on our new home and then have worked relentlessly over through the bumps in the road to ensure completion.
Professional, hard working, polite, friendly,
genuine, truthful and all round brilliant! Nothing has been too much trouble throughout the entire process. Gino has gone above and beyond to help us with our ideas for new home. We are so grateful to Gino and Connor for the excellent service we received and 100% would recommend them to anyone looking for a new home!
Chloe · 23 June 2022
Agent replied · 23 June 2023
Hi Chloe. Seems strange not speaking to you every day. Thank you so much for your review, it's means so much to us. Although it was stressful a process, you were great all the way through so credit to you. Certainly worth the wait. We will no doubt still bump into each other so look forward to hearing how the house refurb goes. Thanks again for the fathers day presents, see you soon :-)
★★★★★ 5/5
GoogleFor various reasons outside Gino and Connor's control, our recent house sale did not go as as smoothly as anticipated. They were simply wonderful in helping us through the process, reassuring us when needed and acting in our best interests. They both communicated clearly and professionally and I felt safe in their abilities to help us make the deadline we had to achieve. I have no hesitation in recommending Gino and Connor and will definitely go back to them again. Thank you so much Gino and Connor.
Tracy · 23 June 2022
Agent replied · 23 June 2023
Hi Tracy. Thank you very much for taking the time to write a review for us, especially with everything you have going on. We were over the moon when it finally happened so well done for all your patience over the last couple of weeks. Best of luck in the coming months and no doubt we will speak again in the future.
★★★★★ 5/5
GoogleVery impressed with how Gino’s Estate Agents dealt with the conveyance. Excellent communication and a very personal approach during the sales process which meant we felt updated throughout.
Anya · 27 May 2025
Agent replied · 14 April 2026
Hi Anya,
Many Thanks for your lovely review, it is very much appreciated. I am glad to read we felt we supported you throughout and we all hope you are very happy in your fantastic new home.
★★★★★ 5/5
GoogleI used Gino’s as a very nervous 1st time buyer Gino listened to what I was looking for and my budget and made sure I kept to it , I had so many questions but nothing was to much he talked me through the whole process and made sure I was …
Gem · 14 August 2025
★★★★★ 5/5
GoogleThank you Gino, Connor and Lisa for all your help regarding the sale of our house. Would highly recommend Gino’s Estate Agents to anyone wanting to sale their house and have already have done so. They were always on hand for any questions we had and quick to follow up with others in the chain to make the process quicker and as stress free as possible.
Nathan · 20 July 2023
Agent replied · 2 October 2023
Hi Nathan. Thank you very much for your review and lovely feedback. It was a pleasure dealing with you both too. We wish you the very best in your new home. See you around.
★★★★★ 5/5
GoogleFinally an honest and well informed estate agent in Nailsea. Excellent professional service provide by a well informed, dedicated team who quickly respond to questions or to provide further support. This company delivered to us with a 5star friendly service at all times. Very very very highly recommended
David · 27 July 2024
Agent replied · 26 August 2024
Hi David. Thank you so much for your review. It is very much appreciated.
★★★★★ 5/5
GoogleGino is the best professional I have had to deal with over the years. He is positive, enthusiastic, energetic, responsive and available. You can rest assured that he will do his utmost the minute you put the phone down! I am totally impressed with his dedication to get his clients where they want to be. I would undoubtedly deal with him again and certainly recommend 100%. Well done Gino and team!! Nathalie
Nathalie · 25 December 2022
Agent replied · 23 June 2023
Hi Nathalie. Thank you very much for your feedback. It was lovely dealing with you, and I wish you all the very best for the future. Keep in touch.
★★★★★ 5/5
GoogleWe decided to sell our property through Gino’s Estate Agency because it is a new, modern agency which is technically focused and unencumbered by a high street office. It is run directly by Gino, who along with his colleagues form a highly experienced team of estate agents who are very knowledgeable and, importantly, are very personable people. That together with an honest and trustworthy approach, together with great communications, enabled our sale to be secured in record time!PositiveProfessionalism
Richard · 11 January 2022
Agent replied · 23 June 2023
Good afternoon, Richard. Many thanks for your review. Very kind words from you. Thanking you for choosing us to act for you and I hope we lived up to your expectations. I was personally very pleased with how quick we managed to get the transaction through. Thank you again.
★★★★★ 5/5
GoogleOutstanding Service provided by Gino's Estate agent's. I was at the very early stages of putting the property on the market and had so many questions I wanted answers for rather than 'googling'. Gino could not have helped more and you could tell he was so sincere even though there was no guarantee we would even sell. We intend to put the house on the market early June and will be with Gino's Estate agent's. Without their assistance I would still be procrastinating and probably would have put this off for another year, we are so excited for the future. Thank you so much guys Dan & Amy XPositiveResponsiveness, Quality, Professionalism, Value
Dan · 27 August 2021
Agent replied · 23 June 2023
Thank you guys x
★★★★★ 5/5
GoogleI cannot recommend Gino highly enough for all aspects of house selling.
From the house going onto the market right through to completion, Gino provided a professional and faultless service, often going above and beyond to help in whatever way he could. He is extremely personable and always provided honest, reliable and trustworthy advice and feedback.
Additionally, he was excellent at communicating through every part of the process, which is vital for such an important move.
If I move house in the future, Gino would definitely be my first point of contact.PositiveResponsiveness, Quality, Professionalism
Claire · 27 August 2021
Agent replied · 23 June 2023
Thank you very much Claire.
★★★★★ 5/5
GoogleCan't recommend Gino highly enough. He supported us through the process of buying our first house from start to finish and provide us with continuous advice. The buy was supposed to be relatively straight-forward although it ended being really tough and stressful, but thanks to Gino all went well at the end, he helped to solve all the issues, always with a smile and a kind word. Should we have had a different estate agent the purchase would probably never been done. Thank you Gino for your hard work!!
Nacho y CeliaPositiveResponsiveness, Quality, Professionalism, Value
Nacho · 27 August 2021
Agent replied · 23 June 2023
Hi Nacho. Many thanks for the review and your kind words. It will be strange not speaking to you every day…ha ha. You both had a very tough and stressful transaction but congratulations to you both and well done for sticking with it. Look forward to seeing you again in the near future. Take care.
★★★★★ 5/5
GoogleGino and Connor are fantastic!
Being first time buyers they guided us through the whole process being completely honest and reassuring.
They both went above and beyond to help us and nothing was an issue, from answering all of our questions, chasing solicitors, surveyor recommendations and regular updates. We cannot recommend Gino's Estate Agents enough - Thank you for all your help getting us our first home.
Lucy and Billy.PositiveResponsiveness, Quality, Professionalism
Lucy · 27 August 2022
Agent replied · 23 June 2023
Wow...thank you so much, Lucy. What lovely feedback for us to have. We really appreciate it. I hope the renovation works are coming along well and don't forget to invite us back round once you have finished. Take care for now.
★★★★★ 5/5
GoogleAs a first time buyer, the thought and process of purchasing our first home was at times stressful and overwhelming. A lot of estate agents seemed to be taking advantage of our naivety of what a 'good' property is and our lack of knowledge of the local area. Meeting Gino was a breath of fresh air; professional, kind and attentive, Gino not only helped us find the house of our dreams in an area we love, he also offered us help and advice throughout the process.
If we ever sell our home, we will come straight to Gino's.
Georgie · 23 June 2021
Agent replied · 23 June 2023
Thank you very much Georgie.
★★★★★ 5/5
GoogleGino and Connor are a great team and genuinely nice people! If your looking to buy or sell then they provide the best service in Nailsea, having sold and purchased from them you cannot fault their service , they actually do what they say! Very rare in today's world, i would recommend them to anyone and will definitely use them again in the future!
Andrew · 26 May 2023
Agent replied · 7 July 2023
Hi Andrew. Thank you so much. You deserve a medal for the transaction you had to endure and you still didn't moan once. Thanks again for trusting us to sell your home in the first place. See you around no doubt :-)
★★★★★ 5/5
GoogleGino and his team have gone over and beyond to help us navigate what has not been the easiest of times. Would 100 per cent point everyone in his directions. An absolute breath of fresh air in the sometimes murky world of estate agency!
Sarah · 27 July 2024
Agent replied · 26 August 2024
Hi Sarah, thank you so much for your review. It means alot. We wish you all the best in the future and if you need any help or advice with anything, you know where we are. Take care.
★★★★★ 5/5
GoogleIf you’re wanting an Estate Agent who takes the time to listen, to what you are looking for I can not recommend Gino highly enough. He clearly is someone who knows his industry especially in his area, which we found when we bought our house through him. He took the time to explain the process and certainly made it less daunting for me and my wife. We both are forever grateful for what you have done for our family.
Kevin · 23 June 2021
Agent replied · 23 June 2023
Thank you Kevin.
★★★★★ 5/5
GoogleGino’s responsiveness throughout was very much appreciated, he always got back to us quickly and was always on hand if we had questions or to provide any updates. He approaches everything with a calm and positive attitude, is extremely personable and has an obvious passion for what he does. Thank you, Gino, for helping us to sell our house so quickly and we wish you all the very best for the future.
Andrew · 23 June 2022
Agent replied · 23 June 2023
Good evening Andrew. Thank you so much for your superb review. It really does make for great reading and it means an awful lot to the team and I. It was a pleasure selling your fabulous home and I hope you, Sara and the kids have settled in well and are enjoying your new home. Best wishes for the future.
★★★★★ 5/5
GoogleAn estate agent that will change the reputation of the trade forever! Great Personal service and rapid communication coupled with being treated like an intelligent human being - sadly lacking with the other estate agents that we experienced before discovering Gino’s. They are Highly effective in selling techniques and we would recommend them any time. Well done team Gino.on a refreshing and pleasant experience throughout!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 27 August 2022
Agent replied · 23 June 2023
What lovely words, Sarah. Thank you ever so much. And thank you again for putting your faith and trust in us after previous experiences you have had so we were delighted that we were able to get you through to a safe completion. We wish you and John the very best for the future and please do stay in touch.
★★★★★ 5/5
Google5*
Every interaction we had with Gino, Connor and Lisa couldn't have been anymore supportive/professional. They regularly kept us up to date with the progress of our purchase and did all they could to make it as smooth as possible. Can't recommend highly enough!
Laura · 9 August 2025
★★★★★ 5/5
GoogleIf you are looking for an estate agent, I can't recommend Gino highly enough. Not only is he a thoroughly lovely guy, he really knows the Nailsea market well. We sold our house for exactly what he said we'd achieve, despite it being 'one of a kind' and Grade II listed. He always responded promptly to emails and phone calls and I would certainly use him again if I ever think of another house move.
Julie · 23 June 2021
Agent replied · 23 June 2023
Thank you very much Julie. Look forward to seeing you and your new home after lockdown.
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