Trusted Agent profile · Muswell Hill
Verified
★★★★★
2,336 reviews across 4 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,336 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
455
Reviews on Google
This office
5
Reviews on Facebook
Business-wide
106
Reviews on The Trusted Agent
This office
1,770
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ...Read all 15 from sellers
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 104 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentA new friend!
I have never been so comfortable with a agent as Chris, he feel like a friend, honest and true. Feeling very comfortable to clean bract him night and day for any questions. He changes our look and feel on finding a new home.
5/5
The Trusted AgentGreat Service from Dan
Buying off plan is always a gamble but in Dan's safe hands I was reassured. Dan was friendly, efficient and readily available.. Any queries he did his best to solve quickly. Many thanks Dan, it was a pleasure to have you helping out!
5/5
The Trusted AgentFriendly, diligent and super helpful !
We had real great contact with Andy, and even when he didn't had answer to my frequent questions, he found out the answer or came with a solution to help us :)! Especially on the stressful day of the moving Thanks a lot
5/5
The Trusted AgentChris went well above expectations
Chris was a fantastic help in finding us our ideal flat. Especially impressed with him giving us a second viewing on his day off! something you wont find with many letting agents. Would certainly deal with again. Thanks for you help Chris!
5/5
The Trusted AgentAn agent you can trust
I would like to thank Chris for his excellent customer-friendly service and his support in finding us our new home. Very approachable and personable he listened to our needs and tried to accommodate us in the best possible way. Highly recommended!
5/5
The Trusted AgentSARAH EVANS MUSWELL HILL BRANCH
Excellent estate agents, from putting our property on the market the service was excellent. Sarah Evans was so on the ball with selling our property, very helpful, kept us up to date with the sale. Would recommend Martyn Gerrard to my friends.
5/5
The Trusted AgentGreat customer service
Chris has been great to have as an estate agent as he is very thorough and approachable. He has a great sense of customer service and we felt he had the whole process in hand every step of the way.
4/5
The Trusted AgentA friendly and professional service
We bought our house through Martin Gerard and Jake was very good at ensuring that we were kept-up-to-date with developments up and down the chain. Jake is very friendly and easy to deal with and we would recommend him to others.
5/5
The Trusted AgentProfessional and very helpful
Chris was fantastic! Very professional with excellent communication skills! Made sure that he would give me housing options that suit my taste. Went above and beyond to provide me with as many options as possible. Would highly recommend him.
5/5
The Trusted AgentGreat service
We had a very good experience with MG. They kept us informed and gave sound advice throughout the process. Their work in keeping in touch with others in the chain was excellent: thanks to Dan for the latter.
5/5
The Trusted AgentBrilliant help
Chris has been wonderful in helping us find our perfect house, such a massive help every step of the way and is even showing us around the new house on his day off! Thank you, Chris!
5/5
The Trusted AgentExcellent communication
Daniel was very informative and kept us up to date with all events. He helped the whole process become as smooth as possible and worked very hard for us to complete. We would certainly recommend him.
5/5
The Trusted AgentMartina is always very helpful and professional.
Martina is very professional and nothing is ever too much trouble. She goes above and beyond and I would recommend her and Martyn Gerrard in Muswell Hill if you wanted to rented your property.
5/5
The Trusted AgentGreat service
Andy at Martyn Gerard has a real 'can do'approach and helped us find a tenant for our newly refurbished flat in a very short period of time. It was a pleasure dealing with him.
5/5
The Trusted AgentEverything was Perfect!
Renting a flat with Martyn Gerrard was very fast, efficient and with no problems since the beginning when we first got in touch with them! Daniel was very helpful. Very professional! Highly recommended!
5/5
The Trusted AgentExcellent service from Andy
Reliable as always from Andy and tailored to my requirements. The accounts dept not so much, always seems rushed, haphazard and often needs revising, but dealing with Andy is consistently good.
5/5
The Trusted AgentGreat Customer Service!
Martina recently rented out our property to 4 NHS sharers and was a pleasure to deal with through the whole process. Kept me up to date throughout the whole process without me ever having to chase her. If I ever I did have a queries she or her colleagues would quickly reply to either my email or call. Been dealing with Martyn Gerrard now as a landlord for two year and would not use another agent again. Previously I used to use multi agencies to market my properties but since signing onto Martyn Gerrard two years ago I won't be turning back. They offer a great Rent Quarantee service, which as a landlord it's a great fall back to have. Martina thank you for all your help, you have been a pleasure to deal with along with your team.
4/5
The Trusted AgentFriendly and Professional
Our agent was extremely warm, helpful and professional throughout the process of viewing, placing an offer and securing our rented house. Our viewing was relaxed and unhurried, and without any evasive answers to questions we had about the property. The agent seemed connected with the landlord's expectations of the rental as well as understanding of ours. She was patient and helpful with all our subsequent questions, and understanding of the fact that, as four of us were looking for a house-share, there were occasional delays while we consulted each other about offers, rent, etc. In general, a very pleasant experience.
5/5
The Trusted AgentFriendly, Responsive & Reliable
Chris was great! He's a nice guy and was always available via text, phone and email and extremely reliable - following up on our queries in a very timely fashion. Thanks!
4/5
The Trusted AgentSarah Evans Martyn Gerrard Muswell Hill Testimonial
Sarah Evans helped me to look for a new property in the Muswell Hill area over a few months. The quality for which I commend her most was that she really listened to what I was saying and understood what it was that I was looking for - a rare talent. She didn't waste time in sending me to places which were obviously not for me, but she identified three flats which suited me down to the ground and I am now on the verge of completing the purchase of one of these. She was always cheerful and helpful, as well as patient when I needed time to think when I was viewing various properties. I wish her well in her career.
5/5
The Trusted AgentUltra professional with realistic 'human' approach
Friendly and approachable from initial meeting. 'Sorted out' random inappropriate property emails and no more received! Truly heard my list of requirements - not just vaguely listened! Extremely knowledgeable about properties and replied ;promptly with answers to questions - if not already known - didn't give info unless sure! Prompt response to all interactions once decided to progress - including accurately relaying specific requests to landlord. Excellent customer service i.e. remembered facts, provided actual detail (not made up), positive communicator, on time for meetings etc. Given my experience with other agents, it was a pleasure to be liaising with Martina during this process, which resulted in a satisfied tenant (and landlord!).
5/5
The Trusted Agentmartyn gerrard muswell hill
Andy was excellent in his role as letting agent for my flat. He was accessible, enthusiastic, polite and professional and secured a tenant within a couple of weeks. He comes highly recommended.
5/5
The Trusted AgentImpressed with service given
I was looked after by Jake Strubel. He worked very hard at trying to find me my ideal property. Unfortunately this didn't happen but it wasn't for the want of trying. I think I was shown around 15 properties at least and he was always patient and personable and seemed wise beyond his years. I'm very pleased to have now found my ideal property, it's just a pity it wasn't Jake who found it after all his hard work.
5/5
The Trusted AgentVery professional and always helpful
We were looking for a flat to rent and Martina helped a lot giving us good advice. She was very professional and caring. I would strongly recommend Martina to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.
Tell us what you need and we'll pass your enquiry to Martyn Gerrard Muswell Hill and up to three other top-rated agents near Muswell Hill.
