4/5
GoogleFriendly helpful and knowledgeable staff, offer clear advice on properties that were for sale. Overall excellent service
Trusted Agent profile · Mumbles, Swansea
Verified
Dawsons Mumbles Sales & Lettings reviews
★★★★★
299 reviews across 3 platforms
77 Newton Road, Mumbles, Swansea, SA3 4BN
Part of Dawsons, see every office.
Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
237
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
52
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers16 reviews
The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ...Read all 16 from sellers
Buyers11 reviews
We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ...Read all 11 from buyers
Landlords8 reviews
It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ...Read all 8 from landlords
Tenants11 reviews
Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ...Read all 11 from tenants
About Dawsons Mumbles
Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Mumbles office, from every platform, shown as written. First names only.
Google1/5
GoogleShocking they don't chase thing up for you and never open on time go somewhere else
1/5
GoogleTurn around walk out
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2024
Good morning Mr Gammon We are pleased to see you had a positive experience with us. We pride ourselves on the professional service we provide and strive to ensure our customers receive the best quality service from our estate agency. Please do not hesitate to pop in or call our branch if there is anything we can help with in future. Best wishes Emma and the Mumbles sales team
5/5
GoogleAshley was fabulous
Agent replied · 6 February 2024
Good afternoon and thank you. What a review to read following the bank holiday break, and we are sure Ashley will be extremely grateful for such kind words, Ashley is indeed fabulous and its great to hear our clients alike us think so. … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Hello Gill We are so pleased to hear that you are satisfied with the customer service and … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Hello Alfonce Thank you for taking the time to leave us a five star review. … More
4/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Dear Mr Phillips Thank you for your review for our Mumbles branch- we really appreciate the time … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Good afternoon Jaci Thank you very much for the 5* Review. We appreciate the time you have taken to … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Dear Adam Many thanks for leaving a rated review - we are thrilled that you are happy with … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Good morning Linda, Many thanks for your 5 star review- we really appreciate the time you have … More
5/5
GoogleRating only, no written review.
Agent replied · 6 February 2024
Good morning Nahal Thank you for your review and 5 stars - we are so pleased that you are happy … More
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your 5* review
3/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
We're sorry you have only been able to give us a 3* rating. Customer service is hugely important to us , so we would like to contact you so we can understand where we can improve. We would be grateful if you would contact Ben Philipps at the Clitheroe office on 01200 427331 to discuss.
4/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your review
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for you 5* review
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you!
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thanks Amanda!
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your review
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2026
Thank you for your 5* review
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dawsons Mumbles Sales & Lettings
What do sellers say about Dawsons Mumbles Sales & Lettings?
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."
What do buyers say about Dawsons Mumbles Sales & Lettings?
11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."
What do landlords say about Dawsons Mumbles Sales & Lettings?
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."
What do tenants say about Dawsons Mumbles Sales & Lettings?
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.
