Every review we hold for the Mossley Hill office, from every platform, shown as written. First names only.
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5/5
GoogleRecently moved from Pakistan and while searching for an accommodation had been in contact with multiple agencies. But the best experience was with atlas- the customer service is very proactive, professional and efficient β¦ highly recommended π for letting
πThis was my review initially but to responsiveness after a year of the maintenance department is π it takes ages to get work done your problem is yours not very understanding β¦ disappointed βΉοΈ
Aleena Β· 25 April 2023
Agent replied Β· 25 May 2023
Thank you Aleena, we wish you all the best in your new home!
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5/5
TrustpilotSelling Mumβs house with Atlas andβ¦
Selling Mumβs house with Atlas and service has been excellent to date.
We have been kept up to date with all viewings and feedback and look forward to same service as house now has an offer accepted..
MR Β· 11 February 2026
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5/5
GoogleDanielle has been superb. Extremely responsive and helpful for someone buying their first property. Very positive experience!
Thomas Β· 2 May 2025
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5/5
GoogleWould like to say a huge thank you to everyone at Atlas. The sale was quick and painless. The staff are all very professional and cannot do enough! Everything was done efficiently and promptly. Thanks again. Would not hesitate to use them again.
Jo Β· 18 March 2024
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5/5
GoogleNothing but positive things to say about our experience with Atlas. Bobbi kept us fully updated at all stages and was a great help throughout.
Mick Β· 26 March 2023
Agent replied Β· 25 May 2023
Thank you for your 5 star review Mick!
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5/5
GoogleI purchased my first home through Atlas and I cannot recommend them enough. The service provided was second to none. Michael and Michelle were prompt in answering any queries I had and I felt supported through every stage of the buying process. A great team! Thanks again Atlas!
Sophie Β· 26 May 2017
Agent replied Β· 25 May 2023
Thanks for your review Sophie!
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5/5
GoogleI would like to Thank Atlas Estate Agents for helping us with our current accommodation. Especially, Michelle for being so supportive, helpful and kind throughout all the process. We liked the house very much, it's so comfortable, nice. I'm pleased and thankful.
Gurpreet Β· 19 December 2024
Agent replied Β· 26 December 2024
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you're happy with your new home and that Michelle was able to provide the support and care you needed throughout the process. Wishing you many happy moments in your new home!
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5/5
GoogleI was very happy with the service provided by Atlas from start to finish.
Communication was excellent and the staff there always responded quickly.
All staff were courteous and helpful.
I would not hesitate to recommend Atlas if youβre looking to sell your house.
Anne Β· 17 November 2024
Agent replied Β· 8 December 2024
Thank you, Anne! Weβre so pleased to hear that you had a great experience with us from start to finish. Your recommendation means a lot - thank you for trusting us with your sale!
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5/5
GoogleBest letting agency I've dealt with, would definitely recommend.
Many thanks to Pippa who was extremely helpful and the communication throughout the process was fantastic.
Thomas Β· 24 February 2023
Agent replied Β· 25 May 2023
Thank you for your great review Thomas!
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5/5
GoogleGreat service from start to finish! All questions throughout were answered so quickly, Jane was especially amazing. Thank you, would recommend to anyone.
Katie Β· 25 April 2023
Agent replied Β· 25 May 2023
Thank you so much for your review Katie, we hope you have a lovely Easter weekend!
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4/5
GoogleMy wife and I highly recommend using Atlas to find your dream property. They are diligent, professional, and most of all highly efficient. Michelle our wonderful helper and the rest of the team were brilliant in showing us the property and taking us through all the various stages. We didnβt feel Atlas were trying to take advantage of us unlike some competitors nearby where we had nightmare experience. Atlas is where to look.
Hamda Β· 25 January 2023
Agent replied Β· 25 May 2023
Thank you Hamda, we really appreciate your kind review!
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5/5
GoogleI've been using Atlas for over a year now to let and manage my properties across south Liverpool. Having used other agencies in the past I've been very impressed with the speed and efficiency that Michael and his team have delivered, keep up the good work!
Anthony Β· 26 May 2017
Agent replied Β· 25 May 2023
Thanks for your review Anthony!
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5/5
GoogleThe whole team at Atlas ,especially Pippa,have been outstanding so far. From initial valuation,to us receiving an offer,the communication and support has been unbelievable. We would highly recommend Atlas estate agent to anyone wanting to sell a property
Diane Β· 26 April 2024
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5/5
GoogleA great and trustworthy agency.
Fast response, helpful with any aspect, polite and kind, understanding.
Everything was done quickly without any confusion and fuss.
Marcin Β· 26 December 2022
Agent replied Β· 25 May 2023
Thank you Marcin, all the best for Christmas and the new year!
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5/5
GoogleGreat service from Atlas. Jane and Hannah were so helpful and professional. Sold property for much more than we expected and fees cheaper than other Agents. Would highly recommend.
George Β· 25 May 2022
Agent replied Β· 25 May 2023
Thank you for your continued business, itβs a pleasure dealing with you!
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5/5
GoogleLocal family owned business. The staff are wonderful, very friendly and polite. Michelle was amazing and left us feeling confident that we will be looked after during our tenancy.
Aris Β· 25 May 2022
Agent replied Β· 25 May 2023
Thank you Aris, we wish you all the best in your new home!
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5/5
GoogleI have seen a few houses with this estate agent. Jackie is always lovely, friendly and extremely welcoming when showing people around the houses for sale.
Edwina Β· 27 September 2022
Agent replied Β· 25 May 2023
Thank you for your kind feedback Edwina, we have passed it on to Jackie
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5/5
GoogleI particularly want to thank Jane Nicholson, the sales progressor, as I know that she will have done many behind-the-scenes things, in addition to the great communication flow, to aid the smooth progress of the transaction. It has been much appreciated.
Philip Β· 25 January 2024
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5/5
GoogleI have recently started out my property search and have been dealing with Pippa. She has been really great to deal with, friendly and professional and has been really helpful in getting my offer accepted and I am excited to start the sale process :)
Amber Β· 26 August 2024
Agent replied Β· 25 October 2024
Thank you for sharing your experience! Weβre thrilled to hear that Pippa has been so helpful and professional throughout your property search.
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5/5
GoogleThis is the second property I have sold with Atlas and I could not recommend more. Great communication from start to finish and the staff were all extremely helpful. By far the best estate agent I've used. Excellent service.
Liam Β· 24 November 2024
Agent replied Β· 25 May 2023
Thank you so much for your kind words, Liam! We're thrilled to hear that you had another great experience with us. Wishing you all the best, and weβre here whenever you need us! π β¦
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5/5
GoogleWe have used Atlas for our current ongoing sale and purchase and they have been excellent so far in securing our move. Communicative and professional in all dealings, we would recommend their services to anyone looking to sell or buy.
Iain Β· 5 November 2024
Agent replied Β· 9 November 2024
Thank you so much for your feedback, Iain! Weβre thrilled to hear that Atlas has been able to support you so well with your sale and purchase. Please donβt hesitate to reach out if thereβs anything more we can do to assist as you move forward!
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5/5
GoogleI rented with Atlas Estate Agents for a property in Liverpool during 2019-2020. I'd recommend them without hesitation; from the initial organising of viewings through to arranging the tenancy agreement and eventually vacating the property, AtlasΒ Estate Agents were highly professional, responsive and reliable.
Always friendlyΒ and courteous in correspondence; Will handled my maintenance concerns swiftly and Michelle even very kindly helped to outline my options when my living arrangements became strained during the worst of the first Coronavirus Lockdown.
Fantastic service and people, I wish they had offices around the whole country!PositiveResponsiveness, Quality, Professionalism
Katie Β· 25 August 2021
Agent replied Β· 25 May 2023
Thank you for your review Katie, you were a pleasure to deal with and we wish you all the best for the future!
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5/5
GoogleWe were buyers of a house in Liverpool during the very busy year of 2021 when people were scrambling to complete before the Stamp Duty deadline and local demand was incredible. Despite all this, we found Atlas to be incredibly communicative, chased the other side for us when we requested it and also available to squeeze in additional viewings once we'd agreed the sale for measuring and so on. They were always very welcoming, bright and friendly - we would highly recommend considering them. Peter & TimPositiveResponsiveness, Quality, Professionalism
Peter Β· 25 August 2021
Agent replied Β· 25 May 2023
Thank you Peter & Tim, it was our pleasure and we wish you all the best in your new home!
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5/5
GoogleI found Atlas were very good at keeping you updated on the sale of a property. I particularly liked how they provided details of potential buyers- not just the value of the offer, but their funding (e.g. cash, 50% mortgage), and whether they are buying the property to rent out or live in as their home. These things will influence you on which offer you want to accept.
Paul Β· 24 February 2023
Agent replied Β· 25 May 2023
Thank you for your review Paul!
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