Every review we hold for the Mossley Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI sold my house through Atlas recently and I was really impressed. They arranged a number of viewings for a Saturday and by Monday morning I had an offer accepted, so much quicker than I expected. Thank you to Carolyn Fairhurst, she kept me updated, and made the whole thing feel straightforward. The agents social media presence and marketing were spot on. I’d happily recommend Atlas to anyone looking to sell. Thank you to the team for a job well done.
Richard · 31 March 2026
Agent replied · 14 April 2026
Thank you for your wonderful feedback! We’re so pleased to hear your sale exceeded expectations and that everything moved so quickly. Carolyn will be delighted to know she made the process feel straightforward and kept you well informed.
We also really appreciate your kind words about our marketing and social media. Thank you for your recommendation, it means a lot to the whole team!
★★★★★ 5/5
GoogleAtlas were the agents in charge of the purchase of our new home and within all the chaos that we had throughout the chain, Atlas and our sales progressor, Claire Caplan, were both excellent! Claire was great throughout and assisted us every time we had an issue or query. Atlas provided a brilliant service throughout and also gave us a moving in present, which was an unexpected nice touch. Both me & my partner have agreed that for our next sale we will be sure to use Atlas. 5* service, highly recommend.
Scott · 26 January 2026
Agent replied · 27 January 2026
Thank you for your feedback. We are pleased to hear that Claire Caplan provided excellent support throughout the complexities of your property chain. At Atlas, we aim to provide a high level of service from instruction through to completion, and we are glad the moving-in gift was well-received. We look forward to assisting you again with your next sale. Congratulations on your new home.
★★★★★ 5/5
GoogleDanielle is a great credit to your company and has been extremely helpful in the process of us buying our first home which was being sold through atlas estate agents.
Danielle was helpful with any queries I had and would always be sure to get back in touch with me as soon as possible whenever I had sent over an email or gave her a phone-call. Even anytime I rang the atlas office, every colleague on the phone was very polite and helpful.
Although I did not go through with any of them, atlas give you the help of the optional breeze move portal where you can choose a solicitor and even give you a list of mortgage advisors/brokers you can use. I found this to be very helpful as it gave me more options to look into when choosing a solicitor.
Thank you very much again Danielle, and I wish you the best of luck for the rest of your career! 🙏🏻
Bryn · 26 January 2026
Agent replied · 27 January 2026
Thank you for the fantastic feedback! At Atlas, we pride ourselves on communication and providing the right tools, like the Breeze Move portal, to help our clients navigate the market. We are so pleased Danielle provided the 5-star service we strive for. Enjoy your new home
★★★★★ 5/5
GoogleI’ve recently used Atlas for the sale of my mother’s flat as executer. At such a distressing time I found Atlas to be very efficient, professional, understanding and friendly especially Carolyn who kept myself informed at each stage of the transaction. I wouldn’t hesitate to recommend Atlas if you are wishing to sell, buy, or rent a property
Keith · 31 March 2026
Agent replied · 14 April 2026
Thank you for your kind feedback. We’re delighted to hear you found our team efficient, professional, and supportive throughout the process. Carolyn will be especially pleased to know her communication made a difference. We really appreciate your recommendation and wish you all the best for the future.
★★★★★ 5/5
GoogleAtlas are by far the best estate agents I've had dealings with. They're always attentive, super easy to get hold of, and seem to genuinely want to help you buy or sell. Carolyn was so helpful and on the ball the whole time that it become much less of a worry. Cant' recommend them enough.
Matthew · 23 January 2026
Agent replied · 27 January 2026
Thank you so much for the kind words! We’re genuinely delighted to hear about your experience with Atlas. Being attentive, approachable, and truly helpful is exactly what we aim for, so it’s lovely to know that came through. Carolyn will be especially pleased to hear your feedback, she really does go above and beyond. Wishing you all the best, and thank you again for the recommendation!
★★★★★ 5/5
GoogleOver the past 6 months we have been trying to buy a house in Liverpool to be near our family. We have used Atlas Estate Agents in Allerton.
Danielle was the first estate agent we dealt with when we were trying to purchase a house in Calderstones Avenue. She was really helpful and efficient and tried her best to secure the property for us but unfortunately we were in a chain where our buyer hadn't sold and the lady in Calderstones couldn't wait any longer. However, we were really pleased with Danielle's care, commitment and help to us.
We then found a house in Baroncroft Road and the agent in charge of this was Bobbi Scott. Again, she has been so helpful, efficient and caring and we're delighted that our offer was accepted on the property yesterday.
So thanks to both estate agents _ you've both been amazing!
Kind regards
Brenda and Pete Driscoll
Pete · 27 January 2026
★★★★★ 5/5
GoogleThanks Carolyn for looking after the sale of our house. Communication has been excellent, both via email and phone calls. We have been briefed on viewings, feedback and offers. Thanks also for hosting the viewings, which made our life so …
Kate · 23 March 2026
Agent replied · 14 April 2026
Thank you for your kind words! We’re delighted the process was smooth and that your home received an offer so quickly. It was a pleasure supporting you, and we really appreciate your recommendation.
★★★★★ 5/5
GoogleReally good service and results for the selling of my property.
Marketing was amazing.
Carolyn looked after us well, gave good advice and kept us informed.
Big shout out to Carolyn, Pippa, Poppy, Sharon, Jo-ann and Gina.
Thanks
Pauline · 10 April 2026
Agent replied · 14 April 2026
Thank you for your lovely feedback, we’re so glad you were happy with the service and results. It’s great to hear the marketing and communication made a difference.
We’ll be sure to pass on your kind words to the team. Thanks again for your trust in us!
★★★★★ 5/5
GoogleFive stars for Atlas Estate Agents. They supported me with my recent purchase, and the entire team was helpful and professional throughout the process. Special thanks to Jessica on the lettings side, who supported me massively from the very beginning.
Tarek · 23 March 2026
Agent replied · 14 April 2026
Thank you, Tarek!
★★★★★ 5/5
GoogleI would highly recommend Atlas Estate Agents. I recently put my Father's property on the market. The process was seamless and it sold very quickly. The staff are very professional and communication was first class. Special thanks to Michael who kept me updated with new developments and viewings. He was extremely knowledgeable and guided me when we received an offer. Also thanks to Jackie who organised and attended viewings and not forgetting Pippa for her expertise in valuing the property. Thank you to all other staff, including Admin staff, who were involved in the sale.
Maureen · 24 November 2024
Agent replied · 8 December 2024
Thank you so much for your lovely feedback, Maureen! We're delighted to hear the sale of your father’s property went smoothly and quickly. Michael, Jackie, and Pippa will be thrilled to know their efforts were appreciated, as will the rest of the team. Providing professional service and keeping our clients informed every step of the way is what we strive for, so it’s wonderful to know we hit the mark. Thank you for choosing Atlas, and we’re here if you ever need us again! 😊🏡
★★★★★ 5/5
GoogleMy experience with Atlas Estate Agents has been truly exceptional. From the outset, the entire team demonstrated an impressive level of professionalism, collaboration, and market expertise, ensuring a smooth and well‑managed process for both buyers and sellers.
I would like to commend Atlas Estate Agents for their thorough understanding of the property market and their unwavering commitment to meeting clients’ needs. Their consistent professionalism, proactive approach, and timely communication made the entire journey seamless and stress‑free. Their ability to anticipate issues, provide clear guidance, and maintain transparency throughout was particularly reassuring.
I would also like to express my sincere gratitude to Bobbi, Pippa, Lisa, Jan, Daisy, and all other team members involved in my case. Their prompt responses, knowledgeable advice, and organised handling of viewings and enquiries were invaluable. Each interaction reflected their dedication to delivering high‑quality service and ensuring that every detail was managed with care.
Atlas Estate Agents have set a benchmark for excellence within the industry, and I greatly appreciate the outstanding service they provided.
Patrick · 10 April 2026
Agent replied · 14 April 2026
Thank you for your kind words, we’re so pleased you had a great experience with our team. Your feedback means a lot, and we’ll be sure to share it with everyone involved.
We truly appreciate your trust in us.
★★★★★ 5/5
GoogleI simply cannot praise this estate agent enough, I spent six months with another agent and basically got nowhere. So I decided to change and the difference between the two services couldn’t be more stark. Atlas provided more viewings of my property in two weeks than the previous agent did in six months and I’m not exaggerating. Within three weeks I had a couple of offers and shortly after I agreed to sell. Everyone I dealt with from Atlas, from the beginning with the initial valuation to the agreement of sale has been friendly, professional and very helpful. If you are considering using Atlas I wouldn’t hesitate to recommend them to anyone, I just wish I had used them in the first place. Absolutely first class service and lovely people to deal with.
David · 9 April 2026
Agent replied · 14 April 2026
Thank you so much for your kind words!
We’re delighted we could make such a positive difference and help you achieve a quick sale. It’s great to hear our team’s service stood out throughout.
We really appreciate your recommendation, all the best for the future!
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience with Atlas Estate Agents. Their team was professional, knowledgeable, and truly dedicated to providing excellent service from start to finish.
They took the time to understand my needs and offered clear, honest guidance throughout the entire process. Communication was always prompt and reliable, making everything smooth and stress-free. I especially appreciated their attention to detail and commitment to achieving the best possible outcome.
I highly recommend Atlas Estate Agents to anyone looking for a dependable and high-quality real estate service. I would gladly work with them again!
Mahmuda · 7 April 2026
Agent replied · 14 April 2026
Thank you so much for your kind review! We’re delighted to hear you had a positive experience and felt supported throughout the process. Your feedback means a lot to us, and we truly appreciate your recommendation. It was a pleasure working with you, and we’d be happy to assist you again in the future.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Atlas Estate Agents and especially Michelle Le Brocq from the letting team. I couldn’t be more satisfied with the experience. From the very beginning, I was entirely pleased with their professionalism.
Communication was seamless throughout the entire process. They were always available to answer my questions and provided timely updates, which made the whole experience stress-free.
Thanks to their support, I found a wonderful place that I am excited to call home.
I highly recommend letting team at Atlas Estate Agents to anyone looking for a reliable and trustworthy letting agent. Their exceptional service and dedication truly set them apart.
Shamini · 8 November 2024
Agent replied · 8 December 2024
Thank you so much, Shamini! We're delighted to hear about your positive experience with Michelle and the lettings team. Your kind words and recommendation mean a lot to us. Wishing you all the best in your wonderful new place!
★★★★★ 5/5
TrustpilotAbsolutely outstanding service from…
Absolutely outstanding service from Atlas selling my apartment. The whole team have been amazing. Polite professional understanding the service is impeccable. Finally an Estate Agent who answers the phone and emails. From the very start of my sales journey I cannot fault the service I have received. They sold my apartment in less than 2 weeks and I received more than 1 offer. It had previously sat on the market for 4 months with another agent. These ladies have the magic touch can’t praise them enough. I’m now looking to buy a smaller place and hoping to find it with Atlas so I can be confident in their honesty and professional service. Thank you Diane
Diane · 7 November 2025
★★★★★ 5/5
GoogleAtlas are amazing - efficient, friendly, helpful and in particular, Carolyn Fairhurst is amazing. She has been incredible during the process which has made a nerve wracking process so much easier. I love this company and their staff!
Claire · 26 January 2026
Agent replied · 27 January 2026
Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that you found the team efficient, friendly, and helpful. A special thank you for your kind words about Carolyn, we’ll be sure to pass this on to her, as she’ll be delighted to hear how much of a difference she made. We know the process can be nerve-wracking, so it means a lot to know we helped make it easier for you. We truly appreciate your support and are so glad you had a great experience with Atlas!
★★★★★ 5/5
GoogleThe team at Atlas are always ready to listen, they are polite friendly and helpful. Each stage of the sale’s journey is explained in a jargon free manner. The most impressive experience I have had has been in relation to the swift response to telephone calls and emails. There is no waiting for answer machines etc .. I believe Jane Nicholson is the absolute best in the estate agent business and along with the Atlas Team there is no doubt this company are the absolute best on the high street!
Joan · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that you found our team at Atlas to be helpful, friendly, and efficient.
Your recommendation means the world to us. Thanks again!
★★★★★ 5/5
GoogleThey were all so lovely in this estate agents. Me and my partner were looking for our first home together and helped us find a lovely flat that we’ve now moved in to. We were dealt by Jessica Bird and she was absolutely lovely, professional and went above and beyond for us, as we were newbies and didn’t know what we were really doing! She was always pleasant on the phone and didn’t ever make us feel patronised which I’ve felt with other estate agents as new renters! So thank you very much! Highly recommend Jess she’s lovely!
Branwen · 25 June 2024
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're thrilled to hear that Jess provided such a positive experience.
We really appreciate your high recommendation and are delighted you’re happy in your new flat!
★★★★★ 5/5
GoogleExcellent service again. Re-letting my property was smooth. Big thanks to Jessica, Michelle, Will, and literally everyone in the team who was involved.
Tamas · 31 March 2026
Agent replied · 14 April 2026
Thank you for your kind feedback! We’re so pleased the re-letting process went smoothly. Jessica, Michelle, Will, and the team will really appreciate your words. We look forward to working with you again!
★★★★★ 5/5
GoogleAtlas estate agents have looked after our property for the last three years while we lived abroad, they have been amazing they found tenants straight away for 12 months and when they were due to leave they had new tenants ready to move in, they were very thorough with the check in and check out reports. They sent us the full inventory with pictures and the house was left Immaculate after each tenant. Any work that needed to be carried out they would email us with the information and price and promptly get the work completed. We liased with Kate frost mostly as we were getting prepared to move back into the house ourselves and Kate was brilliant always answering any emails we sent her and doing everything to make it run smoothly for us. If you are planning on renting out a property we would definitely recommend atlas estate agents as they take care of everything and we couldn’t of asked for more, Thankyou very much
Rachel · 26 May 2024
Agent replied · 24 August 2024
So glad you're happy with our service, Rachel. Thank you for your review!
★★★★★ 5/5
GoogleFrom start to finish, Atlas were excellent during the sale of our property. Communication throughout the process was wonderful and the staff who led the sale, Bobbi and Karon in particular, were so helpful and well informed. Bobbi was also really helpful when dealing with our purchase agents - which we really appreciated.
I was also impressed with the photography for our sale. The pictures really helped to sell our house and drum up a lot of interest! Thanks for all of your help.
H · 26 May 2024
Agent replied · 24 August 2024
Thank you, Hannah!
★★★★★ 5/5
Google5 Stars is not enough!
Thank you so much Atlas Estate Agents for all your help with selling my home. The support the team provided me with throughout a very difficult sales process was wonderful!
I am so grateful for all the hard work that Sheena, Jane, Bobbi and Karen have done. Such an amazing team! Communication was excellent and very professional. I felt supported by experts every step of the way and nothing was too much trouble!
I would highly recommend this estate agents! Atlas is the best!
Jackie · 26 April 2024
Agent replied · 24 August 2024
Thank you for the incredible review, Jackie! We’re thrilled to hear that Sheena, Jane, Bobbi, and Karen provided such exceptional support during your sales process.
Your high recommendation means a lot to us. Thank you for choosing Atlas!
★★★★★ 5/5
GoogleVery professional
Gives a great service
Michelle is so good with what she does
I highly recommend atlas estate agents
Okoro · 23 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our service. Michelle will be especially pleased to receive your feedback. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleMichael, Bobbi and the team at Atlas have been absolutely fantastic in supporting me with the sale of my late Uncle's property.
They treated us with the utmost sensitivity - the sale was due to my Uncle passing away - and were so warm, kind and professional throughout the process.
They were brilliant at showcasing the house, achieved an offer we were very happy to accept, and communicated with us every step of the way.
They provided us with contacts and recommendations to help with every stage of the process, from house clearance to solicitors.
The Atlas team have been wonderful to deal with and I can't recommend them enough.
Rachel · 25 January 2024
Agent replied · 24 August 2024
Thank you for your kind review, Rachel.
We're so glad Michael, Bobbi, and the team could support you with the sale and that you were pleased with the offer and our communication.
Your recommendation means a lot to us!
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