Atlas Estate Agents Liverpool reviews in Mossley Hill

★★★★★ 5/5

Google

A pleasure to work with!!!! I put my property on at a difficult time of year and the whole experience from Atlas was very smooth and faultless!! Bobbi is brilliant and full of advice, proactive, great communicator and organiser and kept me informed at every stage of the process. Special thanks also to Sheena who assisted me with mortgage queries, arranging solicitor quotes and was very patient with me!!! Also lastly, Jacqueline is a star, with her warm welcome, character and charm, who brings something special and unique when viewing properties!!! Would thoroughly recommend Atlas Estate agents' services!! Finally completed after 13 months from putting my house on the market and Jane helped me progress the sale, although it wasn't without its many obstacles!! I don't think you could even make up some of the scenarios even if you could or if Christopher Nolan directed another Inception or Tenet film!!! I would use again to buy and sell!!!

Ben · 17 December 2023

★★★★★ 5/5

Google

Karon Beighton - Senior Valuer started the sale of our home. Karon came to our home, she was very professional and informative with regards to what you need to know about putting your home on the market. Karon advised the staff in the Allerton Rd office would be dealing with our sale and that they would stay in contact with us throughout all the different stages of the sale. Bobbi was our main contact in the office, she was always very polite when contacting us. We were kept up to date not only by phone, but by text, and we had access to the app. Atlas also recommended a solicitor. This solicitor was not forced upon us, but is one that has been dealing with Atlas for some time now and so would make the sale smoother. We can not fault Atlas at all, we would recommend them and would use them in the future. ✨️ Our home is sold subject to contract. ✨️ Thank you so much to the team at Atlas.

Marie · 22 October 2023

★★★★★ 5/5

Google

Atlas have been incredible throughout the entire process of renting a flat. Communication with the office by email and over the phone is great. Jackie was very friendly and knowledgable during our viewing; Michelle has been a fantastic help keeping us updated and providing required paperwork for employers. Certainly recommended above the several other estate agents I've dealt with.

Tom · 16 November 2024

★★★★★ 5/5

Google

Atlas were fantastic from start to finish when selling our home recently! So wonderfully efficient from start to finish. Plenty of updates and reassurance via email and phone throughout. Such a friendly and helpful team. A special thank you to Jane and Pippa who helped everything go through so smoothly! We have already recommended to other neighbours and friends. Thank you!

Kerrie · 25 September 2024

★★★★★ 5/5

Google

I really appreciate the help from your team, especially Michelle, in supporting our ongoing tenancy through your agency.

John · 27 January 2026

★★★★★ 5/5

Google

Marketing of property was excellent, making full use of their website, Rightmove and Zoopla. Advert was perfectly written and the standard of photos was top quality. Atlas set the price at the right level to generate interest from the right buyers and gain maximum exposure. Excellent communication throughout the selling process with updates on all viewers and regular overall progress updates. Atlas were very skilled at matching my property with the right profile of potential buyer and therefore went for quality of potential buyer, not quantity of potential buyer. Atlas were also very helpful and knowledgeable when offers were received and helped me obtain the best deal for me. all staff engaged with professional, courteous and helpful.

Matthew · 14 August 2023

★★★★★ 5/5

Google

Michael was incredible throughout the offer stage of buying our first home. He went above and beyond to guide us, answer all our questions, and make the process smooth and stress-free. His expertise and dedication were invaluable, and we couldn’t be more grateful. Thank you, Michael, for helping us secure our dream home!

Martha · 24 November 2024

★★★★★ 5/5

Google

This is my first time renting a house, and Atlas Estate Agent had the perfect home that suited me and my family, I was worried as it’s my first time, and this is a big step to take for our future but Will and Michelle both guided and and helped me through the whole process it was quick and simple. They answered all my questions and responded to all my emails.whenever I called everyone spoke in good manner and provided me with the correct information. Definitely recommend Atlas Estate Agent if you want quick easy process with no hassle. Thank you Will and Michelle from Norma and the family!

N · 26 March 2023

★★★★★ 5/5

Google

After my letting agent of many years decided to hike their fees to eye watering levels, I got in touch with Atlas Estate Agents for a tenant find. What a superb service they provide. From clearly displaying their fees (which is a rare thing for estate agents) to the professionalism and brilliant communication during the valuation, viewings and applications process. Special mention to Karon and Pippa who I dealt with directly, I couldn’t praise Atlas Estate Agents more, I will certainly be using their services in future and would highly recommend them.

M · 26 March 2023

★★★★★ 5/5

Google

I’ve had a really good experience so far, Michael Chaplin has been very meticulous, making sure to get answers to every little question I’ve asked so far ! I’ve received a professional and friendly service. Really good contact time too, I’ve never had to wait long for a call / email back.

Hope · 10 November 2024

★★★★★ 5/5

Google

Couldn’t have asked for more from all the staff at Altlas from valuation, then viewings to keeping us informed of sale through updates. Jane and Claire were always just a call away to answer any questions we had . I would 100% recommend Atlas to anyone thinking of selling their home ⭐️⭐️⭐️⭐️⭐️

Jackie · 21 October 2024

★★★★★ 5/5

Google

We have been looking to rent a house in Liverpool for a while now and we came across atlas, all I can say is the process was seamless and the communication was great as well. All thanks to Jessica. Referencing was completed within 24 hours. Thank you!!!

Habeebah · 21 December 2024

★★★★★ 1/5

Trustpilot

Avoid avoid avoid !!!

I had an extremely disappointing experience with this estate agent and would strongly advise others to think twice before using their services. I proceeded with a property purchase through them last June, only to discover very late in the process in November, after significant time and money had already been invested, that the property was subject to cladding issues. This critical information was not disclosed upfront, and it was only uncovered during solicitor enquiries close to completion. As a result, I had no choice but to terminate the purchase, losing around £1,500 in the process and substantial amount of distress. To make matters worse, the agency had recommended a solicitor to me to facilitate the process, who is now pursuing me for around £1,400 in fees, despite the transaction collapsing due to issues that should have been identified and disclosed much earlier. This has left me significantly out of pocket through no fault of my own. Dreams and hopes shattered! I formally raised this issue with the agency via email back in November, and to date, I have received no response whatsoever. The lack of accountability and basic communication is completely unacceptable. Overall, this experience has been stressful, costly, and entirely avoidable had proper due diligence been carried out. I am still dealing with the financial consequences months later. I will be posting reviews on other channels too. Avoid this agency at all costs.

Frederick · 20 April 2026

★★★★★ 4/5

Google

I want to say a big thank you to everyone at Atlas Estate agent Liverpool who was involved in making the purchase of our BTL flat in Liverpool possible. I also want to say a special thank you to Jane in Sales& Accounts department who was continually updating us with information about the progress of the purchase and also chasing/following up anything that is been delayed from both our side and the seller. It has really been a smooth ride and if I have to buy another property again would love to buy from you. Well done!

Abiola · 4 January 2023

★★★★★ 5/5

Google

I had a fantastic experience with Michelle Le Brocqat [Atlas Estate Agent]. She was professional, attentive, and went above and beyond to ensure a smooth process from start to finish. Her local market knowledge and dedication made all the difference. Highly recommend Michelle for anyone looking for a top-notch estate agent!

ATEF · 4 October 2024

★★★★★ 5/5

Google

Atlas were the agents for my recent property purchase and absolutely everyone I met/spoke to was great, professional and extremely helpful. They chased progress with solicitors regularly and answered all my questions promptly and were always up to speed with the purchase. Special thanks to Jane who was the sales progressor. A great company, highly recommend!

Eva · 25 June 2024

★★★★★ 5/5

Google

Was an amazing service from start to finish I can not fault atlas at all. Bobbi was always on hand to answer any questions I had. I was updated regularly on the process of the sale. I would 100% recommend atlas to anyone thinking of selling their home.

Clare · 26 October 2024

★★★★★ 5/5

Google

We recently rented a property from Altas Estates and had a great experience. Jessica was really responsive during the process ensuring we had all the information and support we needed. We felt fully supported during the process and would definitely recommend Atlas to others.

Claire · 19 December 2024

★★★★★ 5/5

Google

This is my first time renting a house, and Atlas Estate Agent had the perfect home that suited me and my family, I was worried as it’s my first time, and this is a big step to take for our future but Will and Michelle both guided and and helped me through the whole process it was quick and simple. They answered all my questions and responded to all my emails.whenever I called everyone spoke in good manner and provided me with the correct information. Definitely recommend Atlas Estate Agent if you want quick easy process with no hassle. Thank you Will and Michelle from Norma and the family!

Norma · 29 June 2022

★★★★★ 5/5

Google

Great at all stages of the process, from arranging viewings at the beginning to later chasing solicitors and always keeping me informed at every step of the way. A lot of competition on the Allerton Road estate agent market but Atlas are hard to beat.

John · 31 March 2026

★★★★★ 5/5

Google

After 2 years of searching, being gazumped on multiple occasions and a million and one viewings, we finally managed to find our first home through Atlas, and the experience has been fantastic from start to finish. Having previously dealt with the used car salesman style of a nearby agent where every contact just felt like they were squeezing more money out of us, Jane and Elaine were friendly, calm and made things happen as quickly as possible. Our best and final offer was actually the best and final, and I would gladly use their services in the future. The new home package we received on completion day was the icing on the cake. Shout out to the fabulous Jacqui - someone promote this woman!

Michael · 25 May 2022

★★★★★ 5/5

Google

What can I say atlas agent came to see us to put house to market within 2 weeks we had a solid offer and today we have sold and completed all in 12 weeks got to be a 10/10 thank you to all at Atlas estate agents

Stephen · 13 March 2026

★★★★★ 5/5

Google

Atlas is the most efficient estate agent I have ever dealt with. I am in property and have dealt with many agents over the years but this company's standards for communication and service are far superior than any I have come across. Whilst …

Gillian · 13 March 2026

★★★★★ 5/5

Google

Michelle and the team at Atlas were so responsive, supportive and attentive as we worked through the process. They did all they could to meet a tight timescale and kept us informed throughout. Great experience with Atlas

Lee · 6 January 2025