Every review we hold for the Mossley Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAtlas are amazing - efficient, friendly, helpful and in particular, Carolyn Fairhurst is amazing. She has been incredible during the process which has made a nerve wracking process so much easier. I love this company and their staff!
Claire · 26 January 2026
Agent replied · 27 January 2026
Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that you found the team efficient, friendly, and helpful. A special thank you for your kind words about Carolyn, we’ll be sure to pass this on to her, as she’ll be delighted to hear how much of a difference she made. We know the process can be nerve-wracking, so it means a lot to know we helped make it easier for you. We truly appreciate your support and are so glad you had a great experience with Atlas!
★★★★★ 5/5
GoogleThe team at Atlas are always ready to listen, they are polite friendly and helpful. Each stage of the sale’s journey is explained in a jargon free manner. The most impressive experience I have had has been in relation to the swift response to telephone calls and emails. There is no waiting for answer machines etc .. I believe Jane Nicholson is the absolute best in the estate agent business and along with the Atlas Team there is no doubt this company are the absolute best on the high street!
Joan · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that you found our team at Atlas to be helpful, friendly, and efficient.
Your recommendation means the world to us. Thanks again!
★★★★★ 5/5
GoogleThe team at Atlas are exceptional. They give great advice, are always available to discuss ongoings, and are incredibly friendly. Michelle Le Brocq took care of my letting services and was so professional and really patient. As it was my first time letting a property she explained everything concisely on more than one occasion. I can’t recommend their services enough.
Aaron · 13 July 2026
Agent replied · 13 October 2026
Thank you for your wonderful review! We're so pleased to hear Michelle made your first letting experience a positive one. We'll be sure to share your kind words with her. We really appreciate your recommendation and look forward to helping you again in the future.
★★★★★ 5/5
GoogleThey were all so lovely in this estate agents. Me and my partner were looking for our first home together and helped us find a lovely flat that we’ve now moved in to. We were dealt by Jessica Bird and she was absolutely lovely, professional and went above and beyond for us, as we were newbies and didn’t know what we were really doing! She was always pleasant on the phone and didn’t ever make us feel patronised which I’ve felt with other estate agents as new renters! So thank you very much! Highly recommend Jess she’s lovely!
Branwen · 25 June 2024
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're thrilled to hear that Jess provided such a positive experience.
We really appreciate your high recommendation and are delighted you’re happy in your new flat!
★★★★★ 5/5
GoogleAtlas estate agents have looked after our property for the last three years while we lived abroad, they have been amazing they found tenants straight away for 12 months and when they were due to leave they had new tenants ready to move in, they were very thorough with the check in and check out reports. They sent us the full inventory with pictures and the house was left Immaculate after each tenant. Any work that needed to be carried out they would email us with the information and price and promptly get the work completed. We liased with Kate frost mostly as we were getting prepared to move back into the house ourselves and Kate was brilliant always answering any emails we sent her and doing everything to make it run smoothly for us. If you are planning on renting out a property we would definitely recommend atlas estate agents as they take care of everything and we couldn’t of asked for more, Thankyou very much
Rachel · 26 May 2024
Agent replied · 24 August 2024
So glad you're happy with our service, Rachel. Thank you for your review!
★★★★★ 5/5
GoogleFrom start to finish, Atlas were excellent during the sale of our property. Communication throughout the process was wonderful and the staff who led the sale, Bobbi and Karon in particular, were so helpful and well informed. Bobbi was also really helpful when dealing with our purchase agents - which we really appreciated.
I was also impressed with the photography for our sale. The pictures really helped to sell our house and drum up a lot of interest! Thanks for all of your help.
H · 26 May 2024
Agent replied · 24 August 2024
Thank you, Hannah!
★★★★★ 5/5
GoogleExcellent service again. Re-letting my property was smooth. Big thanks to Jessica, Michelle, Will, and literally everyone in the team who was involved.
Tamas · 31 March 2026
Agent replied · 14 April 2026
Thank you for your kind feedback! We’re so pleased the re-letting process went smoothly. Jessica, Michelle, Will, and the team will really appreciate your words. We look forward to working with you again!
★★★★★ 5/5
GoogleProfessional and smooth service.
We listed our house with Atlas Estate Agents and had few offers in the first weeks. Their pricing advice, photos and social media marketing made the difference, and we sold above our target. Fantastic listing agent, excellent customer service.
Gema · 7 October 2026
Agent replied · 13 October 2026
Thank you for your fantastic review. We’re delighted our pricing advice, photography and social media marketing helped you achieve a great result. It was a pleasure to sell your home, and we really appreciate your recommendation.
★★★★★ 5/5
Google5 Stars is not enough!
Thank you so much Atlas Estate Agents for all your help with selling my home. The support the team provided me with throughout a very difficult sales process was wonderful!
I am so grateful for all the hard work that Sheena, Jane, Bobbi and Karen have done. Such an amazing team! Communication was excellent and very professional. I felt supported by experts every step of the way and nothing was too much trouble!
I would highly recommend this estate agents! Atlas is the best!
Jackie · 26 April 2024
Agent replied · 24 August 2024
Thank you for the incredible review, Jackie! We’re thrilled to hear that Sheena, Jane, Bobbi, and Karen provided such exceptional support during your sales process.
Your high recommendation means a lot to us. Thank you for choosing Atlas!
★★★★★ 5/5
GoogleOnce we secured a place to rent in the UK, Sophie was great and so helpful. Couldn't have asked for a better agent! She went above and beyond.
Elizabeth · 22 September 2026
★★★★★ 5/5
GoogleCan not fault these guys from start to finish they are there guiding and supporting with every step of the sale they where recommended to me and what a recommendation it was thank you to everyone at Atlas on helping me complete the sale of my home 🙂 …
C · 13 August 2026
Agent replied · 13 October 2026
Thank you for your fantastic feedback. It was a pleasure helping you through your sale. Wishing you every success in your new home!
★★★★★ 5/5
GoogleVery professional
Gives a great service
Michelle is so good with what she does
I highly recommend atlas estate agents
Okoro · 23 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our service. Michelle will be especially pleased to receive your feedback. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleIt didn't matter who was on the desk, you were always met with a happy smiling face. Nothing was ever too much trouble. If one of the staff said they would phone you back, well you know they would. 😍🥰
Pauline · 6 October 2026
Agent replied · 13 October 2026
Thank you so much for your lovely review! We’re delighted to hear you felt so well looked after by the whole team. Keeping our customers informed and making the process as smooth as possible is really important to us.
★★★★★ 5/5
GoogleI have used Atlas for lettings for several years and have consistently received excellent service. They're responsive, professional and clearly know the local rental market well. They are reliable and easy to deal with. I'd happily recommend them to any landlord looking for an agent they can trust.
Dave · 13 August 2026
Agent replied · 13 October 2026
Thank you for your continued trust and support! We're delighted to hear you've consistently had such a positive experience with our lettings team. Your recommendation means a great deal to us, and we look forward to continuing to support you for many years to come.
★★★★★ 5/5
GoogleMichael, Bobbi and the team at Atlas have been absolutely fantastic in supporting me with the sale of my late Uncle's property.
They treated us with the utmost sensitivity - the sale was due to my Uncle passing away - and were so warm, kind and professional throughout the process.
They were brilliant at showcasing the house, achieved an offer we were very happy to accept, and communicated with us every step of the way.
They provided us with contacts and recommendations to help with every stage of the process, from house clearance to solicitors.
The Atlas team have been wonderful to deal with and I can't recommend them enough.
Rachel · 25 January 2024
Agent replied · 24 August 2024
Thank you for your kind review, Rachel.
We're so glad Michael, Bobbi, and the team could support you with the sale and that you were pleased with the offer and our communication.
Your recommendation means a lot to us!
★★★★★ 5/5
GoogleA pleasure to work with!!!! I put my property on at a difficult time of year and the whole experience from Atlas was very smooth and faultless!! Bobbi is brilliant and full of advice, proactive, great communicator and organiser and kept me informed at every stage of the process. Special thanks also to Sheena who assisted me with mortgage queries, arranging solicitor quotes and was very patient with me!!! Also lastly, Jacqueline is a star, with her warm welcome, character and charm, who brings something special and unique when viewing properties!!! Would thoroughly recommend Atlas Estate agents' services!!
Finally completed after 13 months from putting my house on the market and Jane helped me progress the sale, although it wasn't without its many obstacles!! I don't think you could even make up some of the scenarios even if you could or if Christopher Nolan directed another Inception or Tenet film!!!
I would use again to buy and sell!!!
Ben · 17 December 2023
Agent replied · 25 May 2023
Thank you Ben, it's fantastic to hear such positive feedback of the team!
★★★★★ 5/5
GoogleKaron Beighton - Senior Valuer started the sale of our home. Karon came to our home, she was very professional and informative with regards to what you need to know about putting your home on the market.
Karon advised the staff in the Allerton Rd office would be dealing with our sale and that they would stay in contact with us throughout all the different stages of the sale.
Bobbi was our main contact in the office, she was always very polite when contacting us.
We were kept up to date not only by phone, but by text, and we had access to the app.
Atlas also recommended a solicitor. This solicitor was not forced upon us, but is one that has been dealing with Atlas for some time now and so would make the sale smoother.
We can not fault Atlas at all, we would recommend them and would use them in the future.
✨️ Our home is sold subject to contract. ✨️
Thank you so much to the team at Atlas.
Marie · 22 October 2023
Agent replied · 29 October 2023
Thank you so much for your kind review Marie!
★★★★★ 5/5
GoogleAtlas have been incredible throughout the entire process of renting a flat.
Communication with the office by email and over the phone is great. Jackie was very friendly and knowledgable during our viewing; Michelle has been a fantastic help keeping us updated and providing required paperwork for employers.
Certainly recommended above the several other estate agents I've dealt with.
Tom · 16 November 2024
Agent replied · 23 November 2024
Thank you, Tom, for such a fantastic review! We're delighted to hear you had a positive experience with Atlas. It's great to know that Jackie and Michelle made the process smooth and stress-free for you. We truly appreciate your recommendation and look forward to assisting you again in the future! 🏢✨ …
★★★★★ 5/5
GoogleThe agents from pippa valuing the house to Danielle working to sell the house has been very easy process and they have kept me in the loop all the way along and have been a delight a big thank you .
Diane · 13 August 2026
Agent replied · 13 October 2026
Thanks so much for your kind review! We're delighted to hear Pippa, Danielle and the team made the process smooth and kept you informed every step of the way. We really appreciate your support and wish you all the best in your new home!
★★★★★ 5/5
GoogleAtlas were fantastic from start to finish when selling our home recently! So wonderfully efficient from start to finish. Plenty of updates and reassurance via email and phone throughout. Such a friendly and helpful team. A special thank you to Jane and Pippa who helped everything go through so smoothly! We have already recommended to other neighbours and friends. Thank you!
Kerrie · 25 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Jane, Pippa, and the entire team are grateful for your appreciation, and we’re glad we could make the process smooth and efficient for you. Your recommendation means the world to us - thank you again!
★★★★★ 5/5
GoogleI really appreciate the help from your team, especially Michelle, in supporting our ongoing tenancy through your agency.
John · 27 January 2026
Agent replied · 27 January 2026
Thank you for your kind words. We’re delighted to hear you’ve had a positive experience, and we’ll be sure to pass your thanks on to Michelle and the team.
★★★★★ 5/5
GoogleMarketing of property was excellent, making full use of their website, Rightmove and Zoopla. Advert was perfectly written and the standard of photos was top quality. Atlas set the price at the right level to generate interest from the right buyers and gain maximum exposure.
Excellent communication throughout the selling process with updates on all viewers and regular overall progress updates. Atlas were very skilled at matching my property with the right profile of potential buyer and therefore went for quality of potential buyer, not quantity of potential buyer.
Atlas were also very helpful and knowledgeable when offers were received and helped me obtain the best deal for me. all staff engaged with professional, courteous and helpful.
Matthew · 14 August 2023
Agent replied · 28 August 2023
Thank you for your detailed review Matthew, it's very much appreciated!
★★★★★ 5/5
GoogleMichael was incredible throughout the offer stage of buying our first home. He went above and beyond to guide us, answer all our questions, and make the process smooth and stress-free. His expertise and dedication were invaluable, and we couldn’t be more grateful. Thank you, Michael, for helping us secure our dream home!
Martha · 24 November 2024
Agent replied · 8 December 2024
Thank you so much for your lovely feedback, Martha! We're delighted to hear that Michael made such a positive impact during this exciting milestone in your life. Helping you secure your dream home is exactly why we do what we do. We’ll be sure to pass on your kind words to Michael - he’ll be thrilled! Wishing you all the best in your new home!
★★★★★ 5/5
GoogleExceptional service and professionalism. They really do go the extra mile. Regular updates and friendly service throughout. Very speedy sale of property and lovely people to deal with. Ty Carolyn xxx
Anne · 13 September 2026
Agent replied · 13 October 2026
Thank you so much for your lovely review! We’re delighted to hear you were so happy with the service. Carolyn will be thrilled to hear your kind words.
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