Every review we hold for the Mossley Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had over 5 different letting agencies and so far Atlas has been one of the best. I had the pleasure of speaking to Laura during my onboarding process and she did a great job at clearing all my questions, and solving any issues very swiftly so far! I'd recommend this agency.
Ricardo · 24 August 2023
Agent replied · 28 August 2023
Thank you Ricardo. We will be sure to pass on your kind words to Laura!
★★★★★ 5/5
GoogleAlex Bonda review! I was delighted by Atlas Estate agent services for renting out our property! Very organised and very efficient in updating the customers with the whole process. Definetely recommend Atlas to anyone and will approach again in near future!
Alexandru · 26 April 2024
Agent replied · 25 July 2023
Thank you for your kind review Monica!
★★★★★ 5/5
GoogleFrom start to finish, i.e. from initial valuation to photos to marketing to viewings to updating and finally to completion, Atlas Estate Agents did a smashing job. Thank you all very much, greatly appreciated.
Barbara · 21 August 2024
Agent replied · 25 October 2024
Thank you so much for your kind words! We're delighted to hear that you were pleased with every step of our service, from valuation to completion. It was a pleasure working with you, and we appreciate your gratitude. If you ever need anything in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleThey are such a great bunch of team who have been looking after me from beginning to end. They were concern when no one is buying my house for a few weeks so they help me focus on how to change to make more appealing, and I've sold my house! Thanks again to the team.
Frank · 25 April 2023
Agent replied · 25 May 2023
Thank you Frank, you were a pleasure to deal with!
★★★★★ 5/5
GoogleReally fabulous experience selling. Could not have asked for more friendly yet professional people to do business with. Gave excellent advice and made, what is usually a very stressful experience, very easy and straightforward. Highly recommended. Thank you.
Dawn · 26 May 2024
Agent replied · 24 August 2024
Thanks so much Dawn!
★★★★★ 5/5
Googlewe rented a property through Atlas Estate Agents. Kate Frost was very helpful and we want to thanks her and the team for the professional assistance they provided to us. Thanks
Muhammad · 12 November 2023
★★★★★ 5/5
GoogleSo helpful and really efficient! Jane was great and very informative. Would highly recommend.
Chelsea · 25 May 2022
Agent replied · 25 May 2023
Thank you Chelsea, we hope you are enjoying your wonderful new home!
★★★★★ 5/5
GoogleAlex Bonda review! I was delighted by Atlas Estate agent services for renting out our property! Very organised and very efficient in updating the customers with the whole process. Karon, senior valuer was very kind and within days found us a suitable tenant according to our needs! Definetely recommend Atlas to anyone and will approach again in near future!
Monica · 27 September 2022
Agent replied · 25 May 2023
Thank you for your kind review Monica!
★★★★★ 5/5
GoogleAtlas estate agents were great throughout the process of the sale of my property. They were very professional and happy to assist where possible.
I was selling my property from a remote location. They made the process extremely easy. Kept me up to date and were very professional throughout.
Manny · 7 August 2023
Agent replied · 28 August 2023
Thank you for your kind words Manny, we look forward to working with you again on your other property!
★★★★★ 5/5
GoogleKate has been lovely to work with, she's helped me every step of the way with my renting application. I would highly recommend her!
Nelly · 4 March 2024
★★★★★ 5/5
GoogleThe lettings team have done a great job putting my house on the rental market. I have really good communication with the team and my tenant. Would reccomend.
Sadia · 25 September 2024
Agent replied · 25 October 2024
Thank you for your feedback! We're so glad to hear that you've had a positive experience with our lettings team and that the communication has been smooth. We appreciate your recommendation and look forward to continuing to work with you!
★★★★★ 5/5
GoogleAtlas were brilliant when dealing with our new tenancy. We were kept informed at every point. The staff were friendly and helpful and it was a prompt and professional service all round. Would highly recommend.
Ingrid · 26 May 2024
Agent replied · 24 August 2024
Thank you, Ingrid! We are glad you're happy with our service.
★★★★★ 5/5
FacebookExcellent service - from the very beginning, everyone at Atlas has been so kind, professional and helpful. Any queries I’ve had throughout my rent application and moving process have been dealt with quickly and efficiently. I can’t thank everyone at Atlas enough (in particular Jan & Michelle) for their fantastic service - my move was totally stress-free.
Amy · 2 May 2019
★★★★★ 5/5
GoogleJane from Atlas estate agents has been the only reliable contact throughout the house buying process who replies promptly with an answer, rather than the stock “I’m just waiting to hear back” - if I was given £1 for every time I heard that phrase I could have forgone getting a mortgage and paid cash!
⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Professionalism
Rick · 25 August 2022
Agent replied · 25 May 2023
Haha, great review Rick! Thank you for your kind words and we wish you all the best in your new home (when you finally get it!)
★★★★★ 5/5
GoogleI had an extremely positive experience renting through Atlas - it's the first time that as a renter I've felt like I was in good hands and being taken seriously. We were taken through the whole process with Kate, who was prompt, friendly, and professional throughout. We felt in really good hands and nothing ever fell through the cracks. The property listing was comprehensive with accurate photos and videos. Would definitely rent through them again.
Natasha · 5 November 2023
★★★★★ 5/5
GoogleMy partner and I chose Atlas Estate Agents after interviewing 8 local estate agents. They came out as our clear favourite and I can honestly say it was one of the best decisions we ever made. The team were friendly, totally professional and always ready to keep us informed and to answer queries immediately. They were great valuer for money and their suggestions when we needed EPC and other certificates were reasonably priced and quick to supply. Our sale dragged on for almost twelve months but none of that was the fault of Atlas and I can't thank them enough for staying with us with no loss of service.Just to reinforce this review my sister was selling a house at about the same time as us and she had chosen a different estate agent ( one we interviewed in our 8) and after twelve months she has had to change as she could never get any information, help or updates from them.
Maureen · 21 June 2023
★★★★★ 5/5
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Mendy · 14 June 2023
★★★★★ 5/5
GoogleI would highly recommend Atlas, they a very professional team who made the sale of our home a lot easier and stress free.
Steven · 8 November 2024
Agent replied · 8 December 2024
Thank you, Steven! We're thrilled to hear that our team could help make your home sale smooth and stress-free. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you.
★★★★★ 5/5
GoogleBrilliant customer service. I’ve been trying to rent for a few months. Most estate agents don’t answer there phone or reply to emails. Atlas always did in a very prompt manner. I was dealing with Michelle le brocq and she was brilliant. She is a great asset to atlas
Darren · 24 February 2023
Agent replied · 25 May 2023
Thank you so much Darren!
★★★★★ 5/5
GoogleWe were really happy with the service we received from Atlas and everyone we dealt with were really helpful, efficient and friendly. Would definitely recommend Atlas 👍 …
Carol · 25 June 2024
Agent replied · 24 August 2024
Thank you for the great review, Carol!
Your recommendation means a lot to us!
★★★★★ 5/5
GoogleExcellent Service. Communication excellent. The whole team where friendly and helpful. I have no hesitation in recommended Atlas. Thank you for all of your help. Very satisfied client.
Pat · 25 June 2024
Agent replied · 24 August 2024
Thank you for your excellent review, Pat!
We appreciate your recommendation and are grateful for your support!
★★★★★ 5/5
GoogleGreat support from Jane Nicholson dealing with a long a complex chain. She was calm and in control. Happy days.
Chris · 23 October 2024
Agent replied · 25 October 2024
Thank you for the kind words! We're glad to hear Jane provided such great support and helped make a complex process easier. We’ll be sure to pass along your feedback!
★★★★★ 5/5
GoogleExtremely helpful and always available! Everyone was very kind and friendly, especially Michelle and Laura, which made our move so easy and stressfree
Stephen · 29 September 2023
★★★★★ 5/5
GoogleExcellent communication and brilliant service, would highly recommend! Hannah marketed my property and provided updates after every viewing. When my property was under offer, Jane supported the sale and Michael stepped in for the final rush of exchange and completion on the same day. Lovely independent company, with competitive pricing and excellent service!
Jade · 25 May 2022
Agent replied · 25 May 2023
Thank you for your review Jade 😊 We wish you all the best in your new home! …
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