Trusted Agent profile · Morriston, Swansea
Verified
★★★★★
83 reviews across 3 platforms
134 Woodfield Street, Morriston, Swansea, SA6 8AL
Part of Dawsons, see every office.
Dawsons's office in Morriston, Swansea, at 134 Woodfield Street, is rated 4.5 out of 5 across 83 reviews on three platforms, including 57 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded ...Read all 3 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 11 from tenants
Dawsons is the market leading property agency in Swansea, specialising in Property Sales, Letting and Property Management. With prominent branches within the Swansea, Morriston, Mumbles, Sketty, Killay, Marina SA1, Gorseinon and Llanelli areas and surrounding. As well we have Survey, Commercial, Land and New Homes, Auction and Fine and Country Departments and are affiliated with the Mortgage Advice Bureau. As part of Relocation Agent Network we are the only selected agents in Swansea to have exclusive access to the best corporate and independent clients looking to buy property within our area with over 700 offices referring buyers across the country. We have very high expectations and are committed to providing the highest level of customer service. We are experts in our field, highly innovative, unrivalled local knowledge and strong believers in the ‘good old traditional values’ in creating and nurturing close relationships with our clients having a genuinely warm, friendly and professional approach. Yet we continue to invest in modern technology providing an unrivalled property service. We are committed to you, here for you, every step of the way! We are so proud to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times
Every review we hold for the Morriston office, from every platform, shown as written. First names only.
5/5
FacebookI had no end of help both from Tracy and James and nothing was too much trouble considering how much I used their services. I would have no hesitation in recommending them to anyone looking for excellent service and help when it is most needed. Regards to you all at the company.
Just to add that Tracy and James are at the Morriston branch.
5/5
View AgentsFriendly and helpful
Lovely service from everyone we've encount red at Dawson's Morriston - especially Aimee, as she has gone above and beyond for us, even replying to emails when she's been at home poorly so that we wouldn't be waiting for anything!
5/5
GoogleSo pleased Dawsons are looking after my rental property, keeping on top of everything for me
Hi Christine, Thank you so much for taking the time to leave this review for us here, we are pleased that we are able to help you with looking after your property, if we can offer any further help at anytime, please don't hesitate to get in touch with ourselves. Thank you so much for choosing Dawsons Kind Regards Emma and the team at Morriston Lettings
1/5
FacebookBy far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID
5/5
View AgentsExcellent service, made easy
Rebekah and Kris have brought our property to let in an efficient and professional way. As first timers letting property, they made the process easy and guided us all the way.
5/5
GoogleIncredibly helpful, very efficient service provided. Cerys and Alfie
Hello Cerys & Alfie, Thank you so much for taking the time to leave this lovely 5-star review for our Morriston lettings office, we work hard to deliver a great customer service and experience and so are delighted that your feedback confirms this. We will be sure to pass your kind words on to the team, thank you once again. Kind Regards Emma & the team at Morriston Lettings
5/5
GoogleReally supportive with my move into the flat.
Hi Eric Thank you so much for taking the time to leave us a 5-star review, we are delighted that you are pleased with the service we provided. Many thanks once again. Emma and the team at Morriston Lettings
5/5
GoogleProfessional, prompt, friendly service throughout the transaction.
Hi Mike Thank you so much for taking the time to leave our Morriston Lettings branch a 5-star review and some kind words we really appreciate your feedback and will be sure to pass it on to the team. Thank you once again Kind Regards Emma and the team at Morriston Lettings
1/5
GoogleUsed as a buyer. Had to pull out as the financial services arm of this estate agents was shocking. The sales staff seemed to be fine, but the mortgage application was just poor. I was informed after 10 weeks and chasing that my application had been cancelled. After numerous reason given, i just could not trust them and withdrew. Avoid.
5/5
FacebookApproachable and very helpful. Sales dept. was was useful and helped to make the purchase quick and easy. The letting team have been very good and was able to quickly find a tenant.
Thank you Mr Smith much appreciated, have a good day. Naomi Marketing ??
1/5
FacebookRented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course
Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more
1/5
FacebookWhen you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!
Hi Sarah It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi Marketing dept.
1/5
View AgentsNever again!
Rude staff, nothing ever got fixed on time including heating which according to them 'technically isn't illegal' to let people go months without. Won't give a time for the inspections to suit working tenants! When we moved out to buy a house we avoided Dawson's like the plague and have advised others to. Don't look after tenants always side with landlord
1/5
FacebookDidn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.
Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more
5/5
GoogleReally helpful staff.
Thank you so much for noting the team as really helpful and for providing them with a 5 star review. We must apologise for the delay in response, we have had an issue with our google account and today many reviews have come flooding in, which we are very grateful for thank you.
1/5
GoogleHave rung twice and left a message to enquire about a property for sale but no response, I have no idea how you expect to sell houses!!!
5/5
View AgentsFast and reliable
Service was very good, fast and any issues or questions i had were dealt with promptly. Very helpful with date appointments and last minute changes as well. Definitely would recommend for anyone looking to find a place to rent.
5/5
View AgentsProperty Rental
We have been so impressed by the professional and friendly way in which our property rental has been handled. The regular feedbacks throughout the process kept us updated. We wouldnt hesitate to use you again n the future
5/5
GoogleRating only, no written review.
Thank you very much for your 5-star rating, we really appreciate you taking the time to leave your feedback. We are delighted to have helped you secure your new rental property and are so pleased your experience with the team so far has been a positive one. We will be here to support you every step of the way as you prepare for your move. If there’s anything you need in the meantime, please don’t hesitate to get in touch. Best wishes, Laurence and the Morriston Lettings Team
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star rating! We really appreciate you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons later this month. Best wishes, Laurence
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star rating today. It was a pleasure helping you secure your new home recently. We're so pleased we were able to help. Wishing you all the best as you settle in. Thanks again Mia, Morriston Lettings
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star rating. We are really grateful for your support and pleased to hear you had a positive experience with our Morriston lettings team. If there's anything more we can help with, we're always just a call or message away. Have a great weekend. Naomi - Marketing
5/5
GoogleRating only, no written review.
Morning Thank you so much for your 5-star rating. The Morriston Lettings team truly appreciates your support. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch. Best regards, Laurence and the Dawsons Morriston Lettings Team
5/5
GoogleRating only, no written review.
Thank you for your fantastic 5-star rating. The Morriston Lettings team is delighted you’re happy with our service. We’re always here to help, so please feel free to reach out whenever you need us. Best regards, The Dawsons Morriston Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dawsons's Morriston office has 83 reviews across three platforms: 57 on Google, 10 on Facebook (across the whole business), 16 on View Agents.
Dawsons Morriston Lettings is rated 4.5 out of 5 across all 83 reviews, and 4.8 out of 5 on Google from 57 reviews.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Gemma wrote: "I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Dawsons Morriston Lettings, 134 Woodfield Street, Morriston, Swansea, SA6 8AL.
