Trusted Agent profile · Morriston, Swansea
Verified
★★★★★
83 reviews across 3 platforms
134 Woodfield Street, Morriston, Swansea, SA6 8AL
Part of Dawsons, see every office.
Dawsons's office in Morriston, Swansea, at 134 Woodfield Street, is rated 4.5 out of 5 across 83 reviews on three platforms, including 57 Google reviews rated 4.8.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded ...Read all 3 from landlords
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 11 from tenants
Dawsons is the market leading property agency in Swansea, specialising in Property Sales, Letting and Property Management. With prominent branches within the Swansea, Morriston, Mumbles, Sketty, Killay, Marina SA1, Gorseinon and Llanelli areas and surrounding. As well we have Survey, Commercial, Land and New Homes, Auction and Fine and Country Departments and are affiliated with the Mortgage Advice Bureau. As part of Relocation Agent Network we are the only selected agents in Swansea to have exclusive access to the best corporate and independent clients looking to buy property within our area with over 700 offices referring buyers across the country. We have very high expectations and are committed to providing the highest level of customer service. We are experts in our field, highly innovative, unrivalled local knowledge and strong believers in the ‘good old traditional values’ in creating and nurturing close relationships with our clients having a genuinely warm, friendly and professional approach. Yet we continue to invest in modern technology providing an unrivalled property service. We are committed to you, here for you, every step of the way! We are so proud to have been awarded GOLD for 'Letting Agent of the Year 2015', by the Sunday Times
Every review we hold for the Morriston office, from every platform, shown as written. First names only.
5/5
GoogleWelcoming and polite. Swift response
Thank you very much for your 5-star review. We are so happy to hear that you found the team welcoming, polite and responsive. Providing a friendly and efficient service is something we always strive for, so your kind feedback is greatly appreciated. Best wishes, Laurence and the Morriston Lettings Team
5/5
GoogleExcellent service and experience with Eleanor the agent. She was always pleasant and helpful when we asked questions and we felt supported throughout the whole process with her. Couldn’t have asked for a better experience
Thank you so much for your wonderful review. I am really pleased to hear you had such a positive experience with Eleanor, she’s a valued member of our team, and I’ll be sure to pass on your kind words. We’re thrilled you felt supported throughout the process, and it was our pleasure to help. If you ever need anything in the future, please don’t hesitate to get in touch. Best regards, Laurence Christmas - Lettings Dawsons Morriston
5/5
GoogleFantastic Service 1st Class and faultless. Quickly found a suitable Tennant, very good to deal with Emma and whole Team give a First class service, can highly recommend Dawson Morriston. Would use again without question Brilliant everyone team member where very good. Thank you
We would like to say thank you so much for taking the time out and providing our Morriston Lettings team with a 5* review and such lovely heartful comments (albeit a little delayed, apologies we have had issues with our google account which now seems to have been rectified and now many reviews are flying through to us). Kind regards Naomi (Marketing).
5/5
GoogleTasmyn was lovely and very helpful with the process. Would recommend as the process was smooth
Good Morning Lara, Thank you so much for this lovely review for Tasmyn, we work hard to help our clients and so it means alot to us when you take the time to leave a lovely review like this, we will be sure to pass your kind words onto Tasmyn and hope that you won't hesitate to come back to us if you require any further assistance in the future. Many thanks once again Kind Regards Emma and the team at Morriston Lettings
5/5
GoogleAs usual, Aled was very helpful and kept us updated and informed throughout! Brilliant service :)
Hello Chris Thank you so very much for this lovely review for Aled in our Morriston Lettings office, we work hard to deliver an exceptional customer service and experience and so are delighted to hear that Aled delivered this. We will be sure to pass your kind words on to Aled. Kind Regards Emma & The Team at Morriston Lettings.
5/5
GoogleHave been successfully renting through Dawsons for over 7 years and they have also just found us a new property within a few weeks. They have always been professional and friendly and made the whole process so much easier for us. Can’t thank them enough.
Thank you so much for your kind words and for trusting Dawsons Morriston Lettings for over seven years already. We’re delighted to have been able to support you in finding a new home so quickly, and it’s wonderful to hear that our team has made the process smooth and stress-free for you. Your loyalty means the world to us, and we truly appreciate your recommendation. Wishing you all the best in your new property. Kind regards Laurence and the Morriston Lettings team
5/5
GoogleAled was lovely, very friendly and very helpful. Definitely recommend for anyone looking for a new home
Hi Alex, Thank you so much for leaving this lovely review for Aled in our Morriston Lettings office. We work hard to deliver an excellent customer service and experience and so we are delighted that you would recommend us to others looking for a new home. Thank you once again for your time Kind Regards Emma and the team at Morriston Lettings
5/5
GoogleThanks to all the team at Dawsons especially Aled for being so friendly helpful and professional and for making what should've been a stressful time a lot easier to get through.
Hello Laurence, Thank you so much for taking the time to leave such kind words and five stars for the Morriston Lettings team, reviews such as these really mean alot to the team and we will be sure to make sure Aled is aware of how much help he was to you, we are so very glad that we could remove some of the stress for you. Thank you once again, and thank you for putting your trust in the team here at Dawsons. Emma and the Team at Morriston Lettings.
5/5
FacebookI emailed Dawsons re: rental property enquiry and was promptly contacted by Branch Manager, Kristian Davies. My subsequent questions were also answered in a timely fashion. An amazing first impression of Dawsons and a true commitment to providing outstanding customer service. Highly Recommend!
Thank you so much for your lovely words, our teams have worked extremely hard to upkeep our fantastic customer service throughout the pandemic and this confirms we must still be doing it right. Have a lovely weekend.
5/5
View AgentsAbsolutely brilliant service. Quick and easy from start to finish
Before Dawsons my partner and I had viewed another house with another agency and had nothing but a series of problems. We waited days on end with no contact and ended up being made fools of. We decided to look at one more house before giving in and staying where we were. This next house was with Dawsons. We met a lady called Rebekah at the property. She was on time and was presented lovely. She showed us through the house and was very helpful, answering all our questions in detail and even providing information about the house that we did not ask.. Long story short, she knew her stuff!. My partner and I loved the house and the professionalism of Rebekah, so we decided we wanted to go with Dawsons with this property. Rebekah was fantastic! She coached us through the Lettings in great detail, and was on the ball with contact. Whatever was happening with our contract and the house... We knew about within seconds. I personally can say I have never had such good service from an estate agency. She is a credit to Dawsons and the Morriston branch!. I can not thank her enough for her efficiency and really hope that her manager takes care of her and let's her know what a great agent she is!
5/5
View AgentsQuality personal service
I have been very lucky dealing with Rebekah Young from the morriston wood field street branch. Massive credit to your company Rebekah was attentive and approachable from the outset. It has been a very difficult time for me and I feel like Rebekah made a huge effort to be compassionate regarding my situation supporting and encouraging me from the beginning. I honestly was not expecting this level of service and I appreciate it (and her) more than you can know. To be caring whilst being professional is a quality most people don't understand. I could not have asked for anything more.
5/5
GoogleMany, many thanks to Aled Williams for supporting us with our recent move. Excellent service would highly recommend! We are settled and very happy.
Good Afternoon Andrea Thank you for taking the time to leave us a five star review. We are delighted to hear that you have settled in to your home and are happy. We have passed your thanks and kind words on to Aled - it is always wonderful to receive such fantastic feedback for our team members. If you require any further assistance, please do not hesitate to contact us. Kind Regards, Emma and the Lettings Team at Morriston.
5/5
GoogleThe Team lead by the redoubtable Emma Daniels are a pleasure to do business and connect up with at Dawsons Morriston Branch. I often tell the wife, “let’s pop up to Dawsons to which she will say ‘anything in particular?’ to which I say ‘no’ it will just be good to see them, chat and have a quick laugh” 😂😂😂 They are all Brilliant!!!
Hi Leighton, Thank you for taking the team to leave this review for our Morriston lettings team, that it is always a pleasure for you to visit the team and that you have built a great rapport with them is fantastic. We will be sure to pass your kind words on to the team and we look forward to you and your wife visiting soon. Kind Regards Emma and the team in Morriston Lettings
5/5
View AgentsAbove and beyond
I had a short window to move properties and the agent I dealt with really worked hard to help me make the deadline. They are professional, friendly and extremely helpful. I would highly recommend Dawson’s to any tennant looking to rent a property
Hi Rhiannon Thank you for leaving such a positive review for Rebekah. We strive to offer great customer service and I am delighted that you have experienced this with your recent move-in. Myself, Rebekah and the rest of the team would like to wish you all the very best for the future and we hope that you will be happy in your new home. Kind regards
5/5
GoogleSince taking over the property, they have been fantastic. Much better then the last company. Everyone has been more then helpful and have gone up and over on everything. Would recommend to anyone looking to be a landlord. They handled the change of tenants incredibly well. Including doing the required maintenance to get it ready for re letting.
Good Afternoon Matt Thank you so very much for taking the time to leave this review for our Morriston Lettings office, we are delighted that you would recommend our team and services to other landlords. We do work hard to deliver a great customer experience and service and so your kind words will mean a great deal to the team. Thank you once again for taking the time today. Kind Regards, Emma & the team in Morriston Lettings.
5/5
GoogleVery big thank-you to Aled who works for the team was Absolutely amazing and really helped us find our first home after 2 years of searching ,answered everything we needed to know and got back to us same day,once again thank you,highly recommended him/dawsons in morriston
Hi Ethan Thank you for your lovely five-star review for Aled in our Morriston lettings office We are so pleased that we were able to help you with your property search and that you would recommend Aled and the team in Morriston. We will be sure to pass your kind words back to the team in the office, thank you once again Kind Regards, Emma & the team in Morriston Lettings
1/5
FacebookWe have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.
Hi Claire We are sorry to hear of your frustrations at the property, and aware both our maintenance team along with the properties managing office at morriston are dealing with your issues ongoing and are in close contact with you in relation to these …See more
5/5
GoogleExcellent service. Ashley Thomas was brilliant for us just can't thank her enough
Whilst a long time since your review, we would like to take the time to say thank you for providing our Morriston Lettings team with a 5* review and of course your kind words for Ashley (albeit a little delayed, apologies we have clearly had issues with our google account and now many reviews are flying through to us). Naomi (Marketing).
5/5
GoogleService is amazing, the lady that attended the house viewing with us tamzyn was so lovely, made us feel really comfortable and couldn’t have made it any better, now we’re moving into our new home tomorrow😊 …
Hi Sophia Thank you so very much for taking the time to leave this lovely review for Tazmyn in our Morriston office. We are so pleased we were able to help you find your new home and wish you every happiness in it. If we can be any further assistance at any time please dont hesitate to come back to us. Kind Regards Emma and the team at Morriston Lettings
5/5
GoogleVery professional and exemplary service from start to finish
Thank you so much for your kind words and 5-star review. We are thrilled to hear you received a professional and exemplary service from start to finish. We always strives to deliver a seamless experience, and your feedback means the world to us. Thanks again Laurence and the team at Morriston Lettings
3/5
GoogleI'm not a customer but I was in the vicinity of the office at morriston cross as I got tagged by my GPS + I have also been on ur website for a friend as she was looking for a place to rent but not sure if she got a place now + thanks for the reply
Hi Ian Apologies for the delay in responding we had a slight google issue and now your review has arrived in branch today. Thank you ever so much for taking the time to give us a review and such a detailed one at that. We do appreciate this thank you and next time your in the vicinity pop in and say hi. Take Care, Emma & the team (Morriston Lettings)
5/5
GoogleFantastic service and very professional, Aled Williams from lettings couldn't do enough to help and made our move a lot less stressful.
Hi Craig, Thank you so much for taking the time to leave Aled a 5-star review and some really kind words we really appreciate your feedback and will be sure to pass it on to him. We are really pleased we were able to make your move a lot less stressful, thank you for choosing Dawsons. Kind Regards, Emma and the team at Morriston Lettings.
5/5
GoogleExcellent customer service from Grazy. Was able to fully answer all my questions and was speedy with his replies to my emails
Good Afternoon Ed, Thank you so much for leaving this lovely 5-star review for Grazy in our accounts team. We are pleased that we were able to assist with your questions in a speedy manner and if we can be any further assistance at any time please dont hesitate to come back to us. Kind Regards Nichola & the accounts team at Dawsons.
5/5
GoogleBeen a pleasure using this service. Easy to get a hold of and been provided with a lot of information.
Hi Amber Thank you so much for taking the time to leave our Morriston office with a lovely 5-star review. We are so pleased we have been able to assist you. If we can be any further assistance please don't hesitate to come back to us. Thank you once again Kind Regards Emma and the team at Morriston Lettings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Gemma wrote: "I was really happy with the service Sarah provided, not once have I had to chase on anything and she always provided me with regular updates and responded ..."
11 reviews from tenants, rated 4.6 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
