Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Sales Experience
Excellent sales experience in 2021/22 with The Blyth Branch from start to conclusion with successful sale of our property. Great marketing advice, related legal and conveyancing support. They were able to assist with all viewings and kept us in the loop at all times. I have used them before for sale of our main property in 2019 and would definitely recommend to others.
AL · 10 March 2022
Agent replied · 17 June 2024
Good morning, thank you for leaving our Blyth team 5 shiny stars and a lovely review. We're so glad the team were able to provide you with such good service in 2019 that you chose to instruct us again. We hope to work with you again in the future, many thanks for the recommendation to others.
★★★★★ 5/5
TrustpilotFeel like a valued customer
Branch Manager Steven Douglass of the Forest Hall branch is friendly, positive, encouraging, and responsive. I have appreciated his wisdom (as I am a first time seller) and feel like my house and my experience actually matter to him.
Amy · 18 March 2024
Agent replied · 17 June 2024
Thank you so much Amy for leaving such a kind review for Steven in our Forest Hall branch, we really appreciate it!
★★★★★ 5/5
GoogleDear Cheryl,
we would just like to express our warmest thanks for all your help and support in selling 14 Southgate mews .You and Rook Matthews have been amazing and I would certainly recommend your services to other people.I honestly felt I would not be able to sell the house but as soon as you became involved all my worries were alleviated !
Thanks again ,best wishes Jane and Mike Briggs
Mike · 16 June 2020
Agent replied · 15 June 2024
Hi Mike (and Jane). What a lovely review to read! We will make sure your kind comments are passed on to Cheryl!
★★★★★ 5/5
Trustpilot2nd time I’ve used Alistair for buying…
2nd time I’ve used Alistair for buying a house and both times he has been superb. Very informative and patient. Would highly recommend
Dan · 10 December 2024
Agent replied · 23 December 2024
Thank you so much for your recommendation Dan, we really appreciate you highlighting our Mortgage Advisor Alistair.
★★★★★ 5/5
TrustpilotFirst class communication.
First class communication.Great initial experience and photos on right move .Very helpful when dealing with solicitors . Friendly and supportive at all times .
Jill · 24 November 2024
Agent replied · 17 June 2024
Thank you so much for taking the time to leave Steven, Faith and the rest of our team in Forest Hall a 5 star review, we really appreciate it!
★★★★★ 5/5
TrustpilotRook Mathew’s Blyth
The staff at Blyth Rook Mathew’s are amazing, Michelle, Gemma, Dawn & Alayna all have helped with letting over the years and the recent sale of my house 2 weeks ago.
Leanne · 22 September 2025
★★★★★ 5/5
GoogleWe purchased a property through RMS and I'd highly recommend them. They kept us updated frequently and were contactable when needed. The team at Morpeth are very friendly. We're hoping we won't need them but we would use them in the future if we did!
Gill · 19 October 2023
Agent replied · 15 June 2024
Dear Gill, thank you for such a great review of RMS Morpeth, we really appreciate it!
★★★★★ 5/5
TrustpilotPainless process.
The staff in Fenham branch were extremely helpful, and kept us informed at every stage of the process until the eventual sale. Many thanks.
Steven · 18 November 2024
Agent replied · 23 December 2024
Thank you so much Steven for taking the time to leave this lovely review for our team in Fenham, we really appreciate it!
★★★★★ 5/5
TrustpilotFantastic Estate Agents
Rook Matthews Sayer were fantastic. Everyone knows that selling a house is stressful however RMS made the whole process so easy. Sadly our chain broke a couple of times however RMS were quick in re-marketing our home and we ended up getting a great price. Excellent communication throughout and the staff in the Blyth office are clearly passionate and are really good at what they do.
Jonny · 17 June 2021
Agent replied · 17 June 2024
Dear Jonny, We're very happy that after a few hurdles we were able to secure you a buyer for your house and at a price you were happy with. Thank you for taking the time to leave 5 stars and write such a kind review.
★★★★★ 5/5
GoogleThe ladies at RMS were always happy to help and nothing was too much trouble for them. Always kept us in the loop about everything that was happening and when, more so than our solicitor.
Thank you ladies.
Judith · 17 March 2024
Agent replied · 15 June 2024
Dear Judith, thank you so much for leaving this lovely 5 star review for our team of Estate Agents in RMS Morpeth, we really appreciate it!
★★★★★ 5/5
TrustpilotEveryone I dealt with though your amble…
Everyone I dealt with though your amble office helped me a great deal through the whole process of buying my flat, can’t thank them enough.
Mrs · 30 October 2024
Agent replied · 23 December 2024
We're thrilled to know that you felt supported throughout your purchase. Thank you so much for taking the time to leave this 5 star review for our team in RMS Amble.
★★★★★ 5/5
TrustpilotGood, professional estate agents
Excellent experience of selling a property. It wasn't a straightforward sale but it was handled with tact and understanding. All the people in the office were professional, friendly, efficient and honest. They kept in touch and I never felt like I was being ignored. I have used them before and would definitely use them again
Private · 4 December 2022
Agent replied · 17 June 2024
Hi, thank you so much for leaving this 5* review. Please could you let us know which branch you dealt with so we can share your kind words with them? marketing@rmsestateagents.co.uk
★★★★★ 5/5
TrustpilotBlyth Branch
The Blyth staff have been very supportive during the sale of my home. Communication has been good, although there were times that I had to wait for updates via email due to the team being extremely busy, which I could cope with. The staff are very friendly, and always picked up the phone if I had any queries or questions. Thanks for all your help guys!
Tara · 30 April 2021
Agent replied · 17 June 2024
Dear Tara, thank you for taking the time to leave our Blyth branch five shiny stars and a lovely review. We're glad you're happy with the service we provided and understanding of the covid-19 constraints we faced. Thank you again
★★★★★ 5/5
TrustpilotProfessional local experts
All the staff at RMS were excellent throughout our house sale. They kept in touch at regular intervals and helped guide us through our first sale. Very reasonable fees and highly professional.
Joe · 23 June 2024
Agent replied · 24 August 2024
Thank you very much Joe for taking the time to leave us such a great review, we really appreciate it!
★★★★★ 5/5
TrustpilotAmazing mortgage advisor services and…
Amazing mortgage advisor services and experience. Could not fault at any point from start to finish. Able to be put at ease with every step, very knowledgeable and able to answer any questions or concerns. Very professional and a pleasure to deal with.
Miss · 3 November 2023
Agent replied · 17 June 2024
Thank you Emily for taking the time to leave this 5 star review for our Mortgage Advisor service, we really appreciate it.
★★★★★ 5/5
TrustpilotWent into RMS Gosforth one day
Went into RMS Gosforth one day, looking for a flat in my desired area. Ellie took my details and as if by magic, the next day, she was showing me around my new home to be.Now, if that not fast and efficient, what is.Also thanks to the rest of the Gosforth Team, who have been excellent.
J · 30 September 2022
Agent replied · 17 June 2024
Thank you so much for this fantastic 5* review! The team in Gosforth will be thrilled to see your feedback.
★★★★★ 5/5
TrustpilotOutstanding service & support from Blyth Team
Dawn & Alayna from the blyth team were absolutely fabulous throughout the entire process of selling our family home which was a family home for 58 years so a rather emotional time for all.
JN · 7 May 2024
Agent replied · 17 June 2024
We are so thrilled to receive your 5 stars for RMS Blyth. Our team work tirelessly to get the sales over the line, especially Dawn who spends countless hours back and forth with solicitors. We want to thank you for choosing RMS to sell your precious home and for highlighting Dawn & Alayna to us. Best wishes, RMS.
★★★★★ 5/5
GoogleRMS Morpeth found a buyer quickly for my property, and followed through keeping me informed throughout the process. It seemed a long time, but in fact was just under 3 months, which in the current climate was excellent. I wouldn’t hesitate to recommend them.
Kim · 19 September 2023
Agent replied · 15 June 2024
Thank you so much for the kind recommendation of our branch in Morpeth! We really appreciate you taking the time to leave this review.
★★★★★ 5/5
TrustpilotBlyth office is awesome
The people are absolutely amazing. It's not often you find helpful people who genuinely care and go out of their way help, but Dawn from the Blyth office was incredible in sorting things for me with a very stressful and lengthy house purchase. I need 5 additional stars to give an accurate rating as it should be 10/10
Ros · 22 May 2022
Agent replied · 17 June 2024
Dear Ros, thank you for leaving our Blyth team and specifically Dawn 5 stars and a lovely review. We really hope the stress and time was worth it and you're making lots of happy memories in your new home!
★★★★★ 5/5
TrustpilotFirst-time Buyer
Neil and the rest of the team at Rook Matthews Sayer in the Gosforth branch were superb in guiding me through my purchase as a first-time buyer. I was particularly assured by their advice on obtaining a suitable mortgage.
Taylor · 3 January 2024
Agent replied · 17 June 2024
Thank you for taking the time to leave our Mortgage Advisor Neil and our Gosforth team a 5 star review, we really appreciate it!
★★★★★ 5/5
GoogleWe used Rook Matthews Sayer for my fathers house sale. It was a complicated sale as my dad passed away after we had accepted an offer. The branch kept us up to date at all times and the communication was excellent.
Stephanie · 18 November 2023
Agent replied · 15 June 2024
Dear Stephanie, thank you for taking the time to leave this 5 star review for our team of estate agents in RMS Morpeth, we really appreciate it. We're glad that our team were able to guide and communicate with you effectively in such a emotional time for yourself and your family.
★★★★★ 5/5
GoogleThank you to the team in the Morpeth office for their professional service and help in selling the house. I was kept up to date and well informed throughout the sale. I thoroughly recommend them if you are looking for an estate agent.
Sue · 19 September 2023
Agent replied · 15 June 2024
Dear Sue, thank you so much for taking the time to leave this lovely review for RMS Morpeth and for your recommendation, we really appreciate it!
★★★★★ 5/5
TrustpilotThe Gosforth team are very helpful and …
The Gosforth team are very helpful and keep you posted and updated all the way from start to finish . Would highly recommend them and would definitely use them again if I was to sell.
YL · 9 March 2024
Agent replied · 17 June 2024
Thank you so much for taking the time to leave this 5 star review for our team in RMS Gosforth. We really appreciate your recommendation.
★★★★★ 5/5
GoogleVery pleased with the service we received from the Morpeth branch of Rook Matthew Sayers.
We had a buyer for our property in a matter of days.
They kept us up to date with the progression of the sale.
Staff friendly and professional at all times.
Barbara · 16 June 2023
Agent replied · 15 June 2024
Dear Barbara, thank you so much for taking the time to leave this lovely 5* review for RMS Morpeth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
