Trusted Agent profile
★★★★★
724 reviews across 2 platforms
17 Newgate Street, Morpeth NE61 1AW
Rook Matthews Sayer's Morpeth office at 17 Newgate Street is rated 4.8 out of 5 across 724 reviews on two platforms, including 111 Google reviews rated 4.8. The 613 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
5/5
TrustpilotHigly Recommended
Higly Recommended. Selling our Cafe with RMS was a great experience, great customer service from start to finish. THANK YOU.
Good afternoon, thank you very much for taking the time to leave our commercial team 5 shiny stars. We're so glad Michael and his team were able to achieve you a selling price you were happy with. Many thanks again!
5/5
TrustpilotGreat Mortgage advice
Great advice and service during my recent house purchase. Would definately use again.
Dear Phil, thank you so much for taking the time to leave a 5 star review. We believe your review is for Alistair Bowman who is our Mortgage advisor from RMS Ashington and we're thrilled you would use our services again.
5/5
TrustpilotGreat understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
5/5
GoogleWe had a few little niggles . And the purchase took longer than we expected because of details with some paperwork. But girls were fab helping me
Hi Anne, thanks very much for recognising the girls in the Morpeth branch!
5/5
TrustpilotThank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
5/5
TrustpilotI can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
5/5
GoogleExcellent service from RMS staff Morpeth , weekly updates from staff , very helpful, professional service , definitely recommend .
Hi Lynda. Thanks so much for taking the time to leave this fantastic review. We are so pleased to hear from you and to have you share your wonderful recommendation with the google community.
5/5
TrustpilotEfficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
5/5
TrustpilotRook Matthews Sayer, Great service
Rook Matthews Sayer, Morpeth branch have been very helpful throughout my house purchase. Professional, informative and friendly.
Dear Mr.Gilmore, thank you very much for taking the time write a review and leave a 5* review for our Morpeth branch. We hope to be of assistance to you again in the future!
5/5
TrustpilotFenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
5/5
TrustpilotPleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
5/5
TrustpilotExcellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
5/5
TrustpilotVery professional and highly trained…
Very professional and highly trained people.
Thanks for the 5*s Saki, we really really appreciate it!
5/5
TrustpilotFrom the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Thank you for great feedback, it really means a lot.
5/5
TrustpilotLetting
Fantastic agency to let my flat.They were really helpful even out ofhours. I would definitely recommend it.
Dear Bianca, thank you for leaving our lettings team a lovely review. I am glad our contractors were able to assist you fully during an out of hours emergency call out. Thank you for the future recommendation, it really is appreciated.
5/5
TrustpilotHad a fantastic experience with…
Had a fantastic experience with Danielle - best estate agent to work with in the north east!
Dear Joel, thank you for your kind words about Danielle and your 5 star review, it's lovely to read such nice words!
5/5
TrustpilotVery helpful and supportive in letting
Very helpful and supportive in letting. Nothing was too much trouble for Gordon in dealing with this.
Thank you for the great feedback, it really means a lot.
5/5
TrustpilotAmazing service from Alistair
Amazing service from Alistair. Very knowledgeable and very efficient. I would highly recommend.
Dear Sara, thank you for leaving a lovely review for Alistair, we really appreciate the recommendation.
5/5
TrustpilotDealt with commercial team very…
Dealt with commercial team very friendly and helpful rented my property with ease.
Dear Farooq, thank you for taking the time to leave 5 shiny stars and a review for our commercial team.
5/5
TrustpilotOur new home.
Our experience of selling was quite stressful at times, however if it wasn't for Barbara Storey at the branch, who kept the process running, we may not have ended up with our new home. We are very grateful for the support we received throughout the whole process.
5/5
Trustpilotvery helpful
very helpful, made the process very straight forward
Dear Shelia, thank you for the review and 5 stars!
4/5
GoogleHelpful, would recommend - particularly good when house sale was going through at keeping us informed.
Thank you for the kind words Karen!
5/5
GoogleAlways professional friendly service, feedback given, kept updated at all times
Hi Eileen, thank you for taking the time to leave us 5*s and a lovely review!
5/5
TrustpilotExcellent service throughout
Excellent service throughout. All questions answered with poise, perseverance and proper communications.
Dear Amrik, We're very pleased that you were happy with our service. We hope to be of assistance to you again in the future! Thank you, again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Morpeth office has 724 reviews across two platforms: 111 on Google, 613 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Rook Matthews Sayer is rated 4.8 out of 5 across all 724 reviews, and 4.8 out of 5 on Google from 111 reviews, checked 9 October 2026.
Rook Matthews Sayer, 17 Newgate Street, Morpeth NE61 1AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.