Trusted Agent profile · Morpeth
★★★★★
733 reviews across 2 platforms
17 Newgate Street, Morpeth, NE61 1AW
Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 733 reviews on two platforms, including 111 Google reviews rated 4.8.
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
5/5
TrustpilotRMS Jesmond branch
The team at the Jesmond branch of RMS are always really friendly, professional and helpful. It is their excellent customer service and honest approach which drew me to choosing them to help find tenants for student properties. Thank you so much.
Hi, Thank you for taking the time to leave us a review. It's great to hear how accommodating and helpful our Jesmond team were. I hope we can be of assistance to you again in the future!
5/5
TrustpilotHighly Recommended - Alnwick Office
Claire, at the RMS Alnwick office has been terrific throughout the purchase process. She stayed in regular contact and could not have been more helpful, from first viewing (in the middle of a pandemic) to handing over the keys. Highly recommended.
Hi, thanks very much for leaving us this great review and the recommendation. we're delighted that you're happy. Thank you
5/5
TrustpilotSold business very quick
Sold business very quick. Was informed regularly of people viewing etc
Thank you for leaving our Commercial team a 5 star review Andrew, we really appreciate it!
5/5
GoogleRMS Morpeth communicated with us really well during the process of buying our first home. They responded quickly to any issues or queries.
Dear Amy, thank you for your 5* rating of RMS Morpeth. We really appreciate you taking the time to leave this.
5/5
TrustpilotGreat service - helpful & professional
We purchased a property in Morpeth via RMS. We were very happy with the service we received, at all times professional, and helpful. We were constantly updated with progress. We would recommend RMS to anyone buying/selling a property.
Dear Ken, Thank you for leaving our team 5 shiny stars. We're very glad our Morpeth girls were able to secure you your next property while maintaining professionalism throughout the sale. Thank you very much for the recommendation.
5/5
TrustpilotExcellent service once again from RMS…
Excellent service once again from RMS Ryton. The entire sales process was seamless, even in these peculiar times! Cannot praise Victoria, Emma and Julie enough. The level of communication was perfect. Well done RMS Ryton. Couldn't recommend enough.
Dear Helen, thank you very much for leaving a really lovely review for our Ryton team. We are so glad that the girls were able to continue providing you with the 5* excellent service you've had from RMS before. We hope to be able to assist you again in future!
5/5
TrustpilotWest Denton Branch excellent service
excellent service, found a buyer for our property within 2 days. Good communication and always available Would definitely recommend
Thank you for the 5*s for RMS West Denton, we really appreciate you taking the time to leave this review.
5/5
TrustpilotSimply the best…
Simply the best estate agent in Morpeth. They were excellent and during the extremely challenging times that we are living through they provided the most professional and personal serviceI I would only expect to receive from John Lewis!
Dear David, thank you for leaving our Morpeth branch five gold stars and writing such kind words, we really enjoyed the comparison to John Lewis! We hope you will consider us again in the future, should you require our services. Thanks again!
5/5
TrustpilotNichola Bruford- excellent customer service
I have used Nichola Bruford for a couple of years now as both a financial and mortgage advisor. Her customer is service is always above and beyond. Making what can often be a stressful task, a smooth one! Thank you!
Hi Jill, thank you for taking the time to leave us 5*s and a very kind review! We're very glad to hear the transaction went smoothly for you and we hope to be of assistance to you again in the future!
5/5
TrustpilotI highly recommend them.
What a fantastic estate agent for my house purchase. Always helpful, gave any information I requested in a timely manner. Both the seller and I couldn't fault them on their communication all the way through. I would highly recommend.
Dear Kieren, thank you very much for leaving our team 5 stars and a really nice review. We really appreciate the recommendation and hope to be able to assist you in future, should you require it!
5/5
TrustpilotHouse sale
A very professional service from start to finish, the whole team were very helpful and friendly and made the whole process stress free, we would definitely use Rooks again
Dear Gillian,Thank you so much for this lovely 5* review for RMS Blyth. We're thrilled to know you would use us again!
5/5
TrustpilotAlistair arranged my mortgage
Alistair arranged my mortgage and has provided a first-class service. He has kept me fully updated throughout the process and I would not hesitate to recommend his service.
Dear Jon, thank you for taking the time to leave this fantastic 5* review for our mortgage advisor Alistair.
5/5
GoogleExcellent service and staff were extremely helpful throughout the process. We would recommend RMS to anyone. Thanks again for your help.
Thank you for giving RMS Morpeth 5 stars George!
5/5
TrustpilotGosforth flat purchase
The Gosforth office (Natalie, in particular) were excellent in chasing up progress and keeping in touch with us, to help bring our flat purchase to a successful conclusion.
Thank you for leaving RMS Gosforth a lovely 5* review, we will definitely pass on your comments to Natalie. We hope you're settling into your new home nicely.
5/5
GoogleStaff were very polite and would regularly update during the whole process of the move.
Thank you Liam, for taking the time to leave this review for RMS Morpeth, we really appreciate it!
5/5
TrustpilotRook Matthew Sayer
Rook Matthew Sayer were brilliant when I recently purchased a flat. They rang and e mailed regularly to keep me updated. I would highly recommend their services. Laura (Gosforth office) was amazing, I can’t thank her enough!
Dear Mrs Macdonald, thank you for taking the time to leave our Gosforth office a review. We're very glad they provided you with 5 star service. We hope you're very happy in your new flat. Thanks again!
5/5
GoogleBought our house through RMS in morpeth, friendly staff, house sale was very smooth with no issues
Thank you for leaving RMS Morpeth a five star review Tom, we really appreciate it!
5/5
TrustpilotExcellent customer service, professional and friendly staff. I would definitely recommend using RMS. Made my move seamless, stress free and easy. Thank you to the whole team
Excellent customer service
Thank you so much Dianne for your kind recommendation for our team, we really appreciate it!
5/5
TrustpilotExcellent Service
Received excellent service from the staff at Rook Matthews Sayer in Ryton.Julie and Victoria could not have been more helpful and went beyond my expectations to assist in ensuring everything went as smoothly as possible.
Dear Barry, thank you very much for taking the time to leave our Ryton team, especially Julie and Victoria such a lovely review. We're so glad they were able to provide you with 5* service! Thank you again
5/5
TrustpilotThank you.
Thank you for providing an excellent service. All members of your team have been very helpful and efficient and we will definitely use Rook Matthew Sayer again and will certainly recommend your company to our friends and associates.
First of all thank you very much for your kind words, it is very important to us to have good relationships with members of the community. We hope to continue to provide you with professional and efficient five star service for many years to come.
5/5
TrustpilotHse sale
Had great service from start to completion.
Thank you Norman for giving us a 5 star rating, we really appreciate it!
5/5
TrustpilotBrilliant team
Sold 3 properties for us in a year! All the staff were so helpful and friendly, nothing was a bother to them. Would highly recommend!
Dear Karen, this is wonderful to read - thank you so much for taking the time to leave this 5* review. We're so glad to read you'd recommend us.
5/5
GoogleWe bought a property in Ulgham sold through RMS the staff in the Morpeth office were friendly and helpful
Hi Amanda, Thank you so much for the 5 shiny stars and for taking the time to write the review for Rook Matthews Sayer Morpeth. It really is appreciated. We wish you all the very best in your new home
5/5
TrustpilotHighly recommend using Alastair bowman…
Highly recommend using Alastair bowman and this company,used them a few times with the same level of service 5star
Dear Gary, thank you for the kind words - especially for Alistair our Mortgage Advisor. We really appreciate you taking the time to leave this review.
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