5/5
TrustpilotBlyth
Blyth - Professional with a positive attitude from all the staff
Agent replied · 24 August 2024
Thank you for leaving RMS Blyth a 5 star rating, we really appreciate it!
Trusted Agent profile · Morpeth
Rook Matthews Sayer Morpeth reviews
★★★★★
733 reviews across 2 platforms
17 Newgate Street, Morpeth, NE61 1AW
Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 733 reviews on two platforms, including 111 Google reviews rated 4.8.
Reviews
Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlistair Bowman
We used Alistair the financial advisor at RMS Bedlington for our mortgage. His customer service was second to none, explained every step and happy to help any way he could. I will be recommending Alistair to all of my friends and family. Very trusting and friendly.
Agent replied · 17 June 2024
Hi John, Thank you for the great review, Alistair is a highly valued member of the team. Thank you for the recommendations and lovely words.
5/5
TrustpilotGreat Help
Very helpful from the start. Supportive and informative. Kept me up to date with progress and always pleasant.
Agent replied · 17 June 2024
Thank you for taking the time to leave us a 5 star review Ronnie, we really appreciate it!
5/5
GoogleExcellent service! Kept up to date with the sale, staff extremely helpful with any questions I had, always polite and friendly. I would definitely recommend. Many thanks.
Agent replied · 15 June 2024
Dear Julie, thank you so much for taking the time to leave this review for RMS Morpeth. We really appreciate your 5*s!
5/5
TrustpilotExcellent service since day 1
Excellent service since day 1. Very pleasant staff. We were in communication with Ellie since the beginning and she has been very helpful and easy to contact too. Overall, we’ve had no problems and are very happy. Thank you!
Agent replied · 17 June 2024
Dear Joanne, thank you for the 5 shiny stars and lovely words regarding the team, specifically Ellie. We hope to assist you again in the future. Many thanks
5/5
TrustpilotThe staff at RMS Ponteland are amazing
The staff at RMS Ponteland are amazing. The customer service is excellent and attention to detail is exceptional. The assistance provided was second to none. I highly recommend RMS Ponteland
Agent replied · 17 June 2024
Dear Erika, thank you so much for taking the time to leave this lovely five star review for RMS Ponteland.
4/5
TrustpilotBenwell
Helpful and responsive
Agent replied · 30 October 2024
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again.
5/5
GoogleRook Matthew Sayer Gosforth staff always go the extra mile to find the perfect property then see you through to completion with effortless professionalism and always a friendly manner. I can't speak highly enough of them.
Agent replied · 15 June 2024
Dear Cindy, thank you very much for leaving our Gosforth team a lovely review. We're so glad that they were able to find you the perfect property and get it over the completion line. We hope you're very happy in your new home!
5/5
GoogleRMS were acting for the seller but as buyer they kept us fully informed of progress on a regular basis rather than leaving us in the dark. Absolutely excellent and would not hesitate to recommend.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Dear David, we are so glad to read about your 5 star experience with our Morpeth branch and hope you're very happy in your new home. We would really appreciate if you were to keep us in mind you if you ever decide to expand and downsize! Many thanks again!
5/5
TrustpilotVery professional but friendly
Very professional but friendly. Kept us informed throughout.
Agent replied · 24 August 2024
Thank you Deb for leaving us a 5 star rating!
5/5
GoogleProtecting my interests at every point , totally professional, honest , transparent , incredibly patient.. Cheryl has a great team , literally the best estate agent in Morpeth by far .Thank you for your service and kindness .PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hi Joanne, thank you for taking the time to leave us five shiny stars! We thoroughly enjoyed reading your review and we're sure Cheryl & the rest of the team did too. Many thanks again
5/5
TrustpilotSian Harrison & the team at the…
Sian Harrison & the team at the Ponteland branch of RMS were very helpful and friendly thank you so much.
Agent replied · 17 June 2024
Thank you Lisa for taking the time to leave this 5 star review for RMS Ponteland, we really appreciate it!
5/5
TrustpilotRMS Blyth offer a brilliant, professional service
Just completed a purchase of a flat through RMS Blyth office& wanted to congratulate the whole team on giving brilliant service. The team were really helpful & nothing was too much trouble. Would highly recommend.I will definitely use them again.
Agent replied · 17 June 2024
Dear DD, thank you for leave 5 shiny stars for our Blyth branch. We're so glad they provided you with brilliant service while buying your flat. We hope you're very happy in your new home!
5/5
Trustpilot10/10 Service
10/10 Service, best in Newcastle to sell your property. Can't fault them.
Agent replied · 17 June 2024
Thank you so much for giving RMS Gosforth a 5 star review Georgina! We really appreciate your kind words.
1/5
Trustpilot11 Years - NOT one viewing.
We were on the market for 11 years with Rook Mathews and NOT one Viewing. They did absolutely nothing they said they would do on initiation back in 2008. Lucky we were not desperate to move. Months and years would go by without contact from them. I paid them upfront for advertising which I would advise against. Avoid this company for sure. They valued the property, initially, then gradually convinced me to lower the price to quicken the sale, that inevitably did not happen. I changed to another agent, and had 5 views in 3 months.
5/5
TrustpilotExcellent service from Michelle and all…
Excellent service from Michelle and all the team from start to finish. Highly recommend.
Agent replied · 17 June 2024
Thank you so much for leaving Michelle and our team in RMS Blyth a 5 star review!
4/5
GoogleRook, Mathews, Sayer provided a friendly efficient service. We were especially grateful for their provision of staff to show the property to prospective buyers
Agent replied · 15 June 2024
Dear Colin, thank you for leaving RMS Morpeth a review, Is there anything we could work on that would have made this a 5 star? If you have time, please let us know at marketing@rmsestateagents.co.uk
5/5
TrustpilotRook Matthews Sayer provides excellent…
Rook Matthews Sayer provides excellent service throughout. From arranging the photos, placing the ad, arranging viewings through to the sale. I was kept well informed throughout and felt that RMS were always available to answer my queries. Would highly recommend. Thanks again!
Agent replied · 17 June 2024
Hi Ronan, thank you ever so much for taking the time to write such a kind, detailed review. It was a pleasure to read. We're very pleased that the whole process ran smoothly for you. We hope to be of assistance to you again in the future! Thank you, again.
5/5
TrustpilotWent to see mortgage advisor to renew…
Went to see mortgage advisor to renew mortgage. Brilliant service and swapped over to new mortgage within the week.
5/5
TrustpilotGreat service
Great service, everything was handled fast and professionally. Helped the sale go through in under 2 months
Agent replied · 17 June 2024
Dear Rob, thank you for leaving us 5 stars! We really appreciate it.
5/5
TrustpilotExcellent Service
RMS Commercial sold our business recently and we could not have been happier with the service provided by GordonCannot recommend them highly enough
Agent replied · 17 June 2024
Dear Paul, thank you so much for taking the time to leave this great five star review for RMS Commercial, we shall pass on your kind comments to Gordon.
5/5
GoogleGreat! Always very helpful and kept us in the loop. Thank you
Agent replied · 15 June 2024
Thank you for taking the time to leave this 5 star review for RMS Morpeth, we really appreciate it!
5/5
TrustpilotEasy to deal with
Chris at Rook Matthews Sayer helped us with the sale of some land. He was on the case straight away and the land was sold promptly and without issue. Would use again in the future.
Agent replied · 17 June 2024
Hi Peter, Very kind of you to recognise Chris and his hard work. We look forward to welcoming you back in the future!
5/5
TrustpilotWorked with Ellie
Worked closely with Ellie. The experience couldn’t have went any better. A wonderful mix of friendly and professional.Thank you.
Agent replied · 17 June 2024
Thank you for the 5 stars Carl, we really appreciate it. We're sure Ellie in RMS Gosforth will be thrilled with this feedback too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Rook Matthews Sayer Morpeth
How many reviews does Rook Matthews Sayer Morpeth have?
Rook Matthews Sayer's Morpeth office has 733 reviews across two platforms: 111 on Google, 622 on Trustpilot (across the whole business).
What is Rook Matthews Sayer Morpeth's rating?
Rook Matthews Sayer Morpeth is rated 4.8 out of 5 across all 733 reviews, and 4.8 out of 5 on Google from 111 reviews.
Where is Rook Matthews Sayer's Morpeth office?
Rook Matthews Sayer Morpeth, 17 Newgate Street, Morpeth, NE61 1AW.
