Jackson-Stops Dorking Mole Valley reviews

★★★★★ 5/5

Google

Jackson-Stops are without doubt, the best estate agents in the area and I state this based on our own house sale experience recently and also previously in the late 1990s with my father's property. Our house was under offer within 2 weeks of the board going up (JS got the price absolutely at the sweet spot) and the entire process was managed seamlessly. The regular checks by Nicki P with both parties solicitors, often with little nudges to remind of timelines, took a huge weight off our shoulders as she ensured that everyone stayed on track. All the staff were involved at some stage and the JS teamwork, good humour and professionalism meant that there was practically no stress for my family. A huge THANK YOU to all at JS Team Dorking!

Janine · 10 February 2018

★★★★★ 5/5

Trustpilot

The big move!

This was my first time moving out from home so it was a momentous occasion for all involved. Our estate agent, Jon Sowton, was excellent and made sure everything ran smoothly and has kept in regular contact since to make sure we are ok. Everyone that myself or my mate have been in contact with at Jackson-Stops has been really helpful and professional. I would recommend this company to anyone looking to rent or buy properties in the South-West of London. Jolly good show!

Jimmy · 31 January 2018

★★★★★ 5/5

Google

Extending a BIG THANK YOU to the Dorking team esp Chris for all his patience in helping me find my new home. I really appreciated his professionalism, friendly approach & attention to detail. At no point did I ever feel pressured to buy; so I could make my decision at my pace. Nothing was too much trouble & Chris stayed on top of the transaction from start to finish. I highly recommend the Dorking office of Jackson-Stops.

Jean · 27 October 2019

★★★★★ 4/5

Trustpilot

Efficient and professional estate agents.

They handled the viewings and negotiations professionally and efficiently. Kept us informed at every stage and helped get the sale through very quickly against a very tight deadline.

Margo · 22 December 2022

★★★★★ 5/5

Google

Darrell Hughes and the entire Dorking team are fantastic. Always positive, happy, hard working and professional. Every stage was easy. We worked with them for the sale of our house, and purchase of the new house. The photographs and brochure of our home was excellent. They had numerous positive viewings within a few days of going on sale, and were always courteous about when to conduct the viewings. At no point did I feel stressed, or wish for better communication. They were quick to take my calls, or follow up when needed. We love our new home. Thank you.

Andrew · 27 October 2017

★★★★★ 5/5

Trustpilot

First Class Service

From start to the finish the service we received was first class. Would 100% recommend Jackson-Stops and Ed Russell.

Graham · 7 September 2023

★★★★★ 5/5

Trustpilot

Loren

Loren at Jackson - Stops has been great. Always attentive and prompt in her responses and service

Stephen · 25 October 2023

★★★★★ 5/5

Google

Found the communication of David and Nicki to be outstanding. Kept us informed throughout the very stressful process of entering a bid stage in a property purchase, offer, completion and follow-up. Always very friendly, responsive and informative of the entire chain process and connecting us with legal representation. Can't recommend them highly enough. Thanks guys and keep up the great work!

Aletha · 26 October 2022

★★★★★ 5/5

Trustpilot

Just completed our sale

Just completed our sale. Very impressed by the professionalism of Karl throughout the sale process. Always available, would highly recommend him to any vendors.Victoria Road Formby.

John · 8 February 2023

★★★★★ 1/5

Trustpilot

Unprofessional Conduct

This is a complaint with a solid foundation. My partner and I wasted over a week negotiating to rent a property and the Associate Director with whom we were dealing with, never once returned our calls or called back when he said he would.We spent over 6 hours travelling to and from where we live to do viewings and on the final viewing we even took my step - daughter and step son to show them this is where we are going to live!The Associate Director told us on our final call with him he would call us back by the end of the day (Friday 10thFebruary or Monday morning 13th Feb) When we didn't hear from him, my partner called the office and was told, he is out of the office for a week on holiday! So he had no intention of calling back, this is so unporfessional and for this reason it is indivduals like this, that get estate agents a bad name!

Les · 16 February 2017

★★★★★ 5/5

Trustpilot

What an amazing team at Jackson-Stops…

What an amazing team at Jackson-Stops in Dorking. I can highly recommend them if you are selling a property. Nothing was too much trouble and they were all very understanding as we were selling our mothers house. Thanks all !

MrsP · 8 February 2021

★★★★★ 5/5

Google

We recently bought a house and sold a house via JSS Dorking and once again was very impressed with their approach. Professional yet friendly, open and honest, supportive especially when the process invariably becomes stressful. From Alan and the whole team including Corinne, Chris, Darryl each one of them clearly valued our business and did their utmost to support us through the process. I have not found a better agent in the local area that really understands the market, knows the area in depth and can communicate effectively.

Grant · 27 October 2016

★★★★★ 5/5

Google

The Jackson Stops, Dorking team are without doubt the best local team to sell your house. Their systems are more efficient than others I have experienced but they are also relentlessly professional, courteous and good humoured. My house took a while to sell but their effort remained at 100% until the job was done. The selling chain further down the line was problematical but they went above and beyond with constant phone calls to all concerned. I think the chain may have collapsed without the efforts of the Dorking team. On the subject of 'teams', everyone in the office is involved with every sale, so you are never without an instant contact. Worth every penny of their fee.

Jonathan · 27 October 2016

★★★★★ 5/5

Google

We both sold and bought through Jackson Stops in Dorking and found the whole team extremely professional. The sales team handled both the sale and purchase extremely professionally and sorted the inevitable issues that arose with calm and efficiency. The back office team were also spot on with all the admin and paperwork. In addition the team were friendly and personable. We spent some time interviewing 5 other agents before putting our house on sale and have not been disappointed with our choice of appointing Jackson Stops in Dorking.

Anita · 27 October 2016

★★★★★ 5/5

Trustpilot

An excellent service!

Jackson-Stops Chipping Campden provide a very professional and friendly service. The team kept me informed and update throughout the whole process. I had many questions which were always answered and any next steps clearly explained. An excellent overall service!

Esme · 7 March 2021

★★★★★ 5/5

Trustpilot

Jackson Stops, first class execution …

Jackson Stops aimed high on the valuation and delivered. Very determined / hands-on approach. Attracted a lot of interest and numerous visits. Well done to the Bridport & Dorchester team!

Julian · 4 August 2022

★★★★★ 5/5

Google

Exceptionally effective at getting me the best price in selling a property despite a very tight time frame. They did a great job at organising viewings and when there was so much interest adjusted the plan to sealed bids. Most satisfying of all, they were so good to get hold of when I needed to contact them: phoning back with no delay - friendly and very professional.

Rich · 26 October 2021

★★★★★ 5/5

Google

Great experience buying a property through Jackson Stops, Dorking. Nicki was very helpful throughout the whole process, chasing things along and keeping us very well informed.

Liliana · 10 February 2020

★★★★★ 5/5

Google

We found JS to be a professional team who saw us through a long, frustrating sales process. Friendly, knowledgeable and literally pulled out all the stops, over & above the call of duty, to expedite the deal. Excellent teamwork & highly recommended.

Mark · 12 January 2020

★★★★★ 5/5

Google

Outstanding service from the first contact to the completion of the sale. Darrell took the stress out of the sale, dealing with solicitors and buyers in a timely and professional manner. The Dorking team achieved the asking price in a falling market. I couldn't be more pleased.

Peter · 26 October 2023

★★★★★ 5/5

Google

From start to finish we received very professional and enthusiastic support in selling our home during the current very difficult times. Always engaged and active in trying to find buyers and helpful during the inevitable dips. A personalised experience that warrants a big thank you to everyone that made our move possible and Darrell, Chris and Lucy in particular. Thoroughly recommended. Thank you. Brian and Debbie.

Brian · 26 October 2021

★★★★★ 5/5

Google

The service that we received from the whole team at J-S, from start to finish, purchase to sale, could hardly have been better. They smoothed the process, made helpful recommendations and were proactive in delivering a successful outcome. Chris deserves particular credit for his role in pre-empting and overcoming any little wobbles along the way. Thank you from one very happy family!PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 26 October 2021

★★★★★ 5/5

Trustpilot

Very happy customer

Fantastic help and attention to detail. Couldn't ask for a better service.

Roderick · 24 November 2023

★★★★★ 5/5

Trustpilot

Thank you Jackson - Stops

Excellent service . Property beautifully presented . Efficient Staff . A satisfactory commercial outcome.Had a Buyer on Day one !Thank you all .Would not hesitate to use your company again .

TC · 4 February 2022