Trusted Agent profile · Mole Valley
★★★★★
713 reviews across 2 platforms
279 High Street, Dorking, RH4 1RL, Mole Valley, RH4 1RL
Jackson-Stops Dorking's office in Mole Valley, at 279 High Street, is rated 4.8 out of 5 across 713 reviews on two platforms, including 267 Google reviews rated 5.0.
Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional with good…
Very professional with good communication. Nice people to deal with.
Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson-Stops (Anthony and Neil in…
Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.
Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops were a pleasure to deal…
Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended
Dear Cecilia, thanks so much for taking the time to praise the service you received from us.
5/5
GoogleHaving just sold my house and brought through the Dorking branch I cannot recommend them highly enough. Darrell and the team are professional, personable individuals that made the whole process easy, and trouble free.
5/5
GoogleHave recently sold our house under difficult circumstances but Darrell, Nicki and the team did a superb job to keep things on track. A thoroughly professional crew and I would not hesitate in recommending their services.
5/5
TrustpilotMidhurst JSS
Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.
Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops Newmarket
Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!
Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThanks Margaret, you are a star!
We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!
Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThree Cs
Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K
Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.
5/5
GoogleFrom our first meeting with Darrell and subsequent dealings with Lucy, David, Chris, Nicki and Raine, we cannot speak highly enough about the professionalism and enthusiasm of the Dorking team. The valuation was very realistic and the most accurate compared to other estate agents. They took time to understand our property so that they were well informed when purchasers asked questions. Communication was excellent and nothing was too much trouble. Overall, a very positive experience!PositiveResponsiveness, Professionalism
1/5
TrustpilotOur rental was not as described
Our rental was not as described The agents took so long to rectify the problemsThey are never passed on the exact facts to the landlady, who was not a very nice personThe facts were twisted by both parties to their advantage A very unhappy period in our lives
Dear Sandra, we are really sorry to hear of your experience, if you'd like to email further details, we will investigate - social.media@jackson-stops.co.uk.Best wishes, Jo from the Jackson-Stops marketing team
5/5
TrustpilotThey did a good job selling our house
They did a good job selling our house, a good team.
Dear Thomas, thank you very much for your five-star review of our Bridport & Dorchester team and we wish you well in your new home. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotFabulous at communication ....
Fabulous at communication at every stage of the selling and buying process; they did what they said they were going to do and when they said they would - making the whole moving journey a little less stressful. Thank you hugely.
Dear Mads, we're delighted our staff took the stress out of your move. Best wishes from us all at Jackson-Stops.
5/5
GoogleWe have used JSS in Dorking for both selling and purchasing, they are a credit to their profession I can not recommend them enough. Nothing is too much trouble for Alan, Darrell and the team. First class
5/5
TrustpilotJackson-Stops in Pimlico
Harry Buchanan and his energetic team at Jackson-Stops are all consummate professionals with whom we have had a number of years' experience. We have bought through them, very nearly sold through them until we decided to withdraw and are now investigating the merits of renting with them. Their knowledge of the area and its market is unrivaled and we have every confidence that they will be there to guide us successfully when we take the next steps in our journey with them for a new home.
1/5
TrustpilotThe worst agency company
The worst agency company which I was dealing in my whole life. Very unfair company who don't care about any one who is renting houses from them. Very unhelpful , never dealing with any problems , just taking money for everything whatever they can.Avoid them to have easier life
We're sorry to see your review, please email social.media@jackson-stops.co.uk with the name of the branch you contacted and we will pass on the feedback to our Director.
5/5
TrustpilotSelling a Cottage during lockdown!
I recently sold my home in St Clement through Jackson-Stops. I was very satisfied with their professional service and their prompt responses to any queries I had. The consistent efforts, friendliness and support from the team were also very much appreciated.I would highly recommend Jackson-Stops.
Dear IIse, thank you for your kind words, it means a great deal to us to be described in this way. Kind regards from us all at Jackson-Stops.
5/5
TrustpilotFreddie exudes exactly what you want…
Freddie exudes exactly what you want from an estate agent. He’s polite, responsive, and effective, and he managed the entire process of buying the house from start to finish without any issue.
Dear Patrick, we're delighted that you had a responsive and effective service from Freddie at Jackson-Stops Chester. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotHome letting
We've been very happy with the Newmarket team at Jackson-Stops.They rented the home extremely quickly, having initially suggested a rent we thought might be hard to achieve. The fact they achieved their target rent and so quickly was very pleasing. Professional, knowledgeable and happy to recommend.
Dear Alistair, thank you for reviewing our Newmarket branch from the point of view of a landlord. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotGreat communication and honest…
Great communication and honest efficient staff . Very accommodating when we wanted to visit the property at odd times. Would thoroughly recommend
Dear Barbara, thank you for leaving a review and we are delighted that you would throughly recommend Jackson-Stops. Best wishes from everyone at Jackson-Stops.
5/5
GoogleThe team at Jackson-Stops Dorking were a huge support when selling our house. They achieved a swift offer and ensured the whole process ran smoothly and professionally from start to finish. They were always on hand to offer help and advice with our house move. We were confident they had our best interests at heart, which was hugely reassuring when re-locating home, family and work.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotProblem with Bolier sorted
Loren Pogue sorted out problem with boiler on our rental flat. The work was done speedily and we were very grateful.
Dear Robert, we are pleased to hear that the issue you had with your rental property was resolved speedily, and thank you for leaving a review. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotIs this agent underhand????
Second occasion contacting these agents ref a building plot that had fell through before in Wyverstone Suffolk. First time round I was told a certain chap/agent I needed to speak to was not available and he would call back. No call back I then phoned again to be told plot was under offer. Plot came back on the market last week end of June 2020, so my wife called as we were in the car driving past the plot. No call back again a couple of days later my wife contacts them online got live reply saying they would get back to her with info. Guess what no call back. So I phoned up on the 3/7/20 a couple of days later to be told plot under offer. Told we have your number if it falls through. Something not right with this agent be aware!!!!
5/5
GoogleJackson Stops is the best estate agent in Dorking. Honest, reliable and a pleasure to deal with. I special shout out to Chris who was awesome!
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