Trusted Agent profile · Mole Valley

Jackson-Stops Dorking Mole Valley reviews

4.8

★★★★★ Excellent

713 reviews across 2 platforms

279 High Street, Dorking, RH4 1RL, Mole Valley, RH4 1RL

Jackson-Stops Dorking's office in Mole Valley, at 279 High Street, is rated 4.8 out of 5 across 713 reviews on two platforms, including 267 Google reviews rated 5.0.

Google logo

5.0 / 5

267

Reviews on Google

This office

Trustpilot logo

446

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

4/5

Trustpilot

Would recommend this agent for Lettings in Wimbledon

This agent has been managing the rent of some of our properties for almost 10 years. The Lettings team in Wimbledon have always been proactive and helpful. One of the best agents in Wimbledon based on our experience.

Wissam · 19 March 2023

Agent replied · 26 October 2024

Dear Wissam, thank you for leaving a review for our Wimbledon team, and it's very good to read that you feel they have always been proactive and helpful. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops highly recommended

Jackson-Stops provided an excellent service from start to finish. Excellent communication throughout what was a long process due to COVID, Lottie (who was outstanding) clearly has excellent relationships with local solicitors and invests time with all in the chain to keep things moving.My second move with them and would certainly use them again.

Sara · 3 March 2021

Agent replied · 26 October 2024

Dear Sara, we are delighted to read your review, thank you for taking the time to acknowledge the five star service you received from Jackson-Stops. Best wishes from us all.

5/5

Trustpilot

Lovely team

Our experience with Siobhan from the maintenance team has been great. She’s always very quick to respond and handles our concerns with great efficiency. Very much appreciated!

Aby · 21 May 2025

5/5

Trustpilot

Best agents I have ever used

I had tried 2 other agents before Jackson Stops who had achieved nothing. Jackson Stops were terrific. They arranged lots of viewings, kept in touch with me and were a huge help finalising the eventual sale. I can't recommend them highly enough.

Frances · 15 October 2022

Agent replied · 26 October 2024

Dear Frances, thank you for taking the time to leave a review and we are pleased to hear that you highly recommend Jackson-Stops. Best wishes from us all at Jackson-Stops.

5/5

Google

We recently bought our house through Jackon-Stops and cannot recommend them enough. Chris was a pleasure to deal with at every stage and went above and beyond what I would expect from an Estate Agent. The team are all super friendly and knowledgable.

Sarah · 27 October 2018

5/5

Trustpilot

I've known the team at Jackson Stops…

I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!

S · 27 April 2024

Agent replied · 26 October 2024

Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.

5/5

Google

Jacksons were fantastic dealing with the sale of our family home in Dorking. Great attention to detail and very efficient with ensuring the sale went through to completion as quickly as possible. Always chasing when needed. Polite and friendly staff. Highly recommend

Sarah · 27 October 2018

5/5

Google

Jackson Stops were the selling agents of the property we purchased recently in Dorking. I can honestly say that without the efforts of Chris Fairclough and the Dorking office team, I doubt whether the purchase would ever have gone through. They were 'on the case' every step of the way and found a way round all the hiccups that cropped up. I have no plans to move again for a few years but if we ever sell, I'll be doing it through Jackson Stops!PositiveProfessionalism

Hugh · 26 October 2021

5/5

Google

All the team at JS Dorking were very professional and caring during a protracted sale and purchase of our lovely new forever home in Dorking. Although we had the added problems of Covid restrictions and the closing end date of the stamp duty holiday, the team guided us through this time to reach our goal. Although we have no intention of moving again for quite a few years we wouldn't hesitate to employ them again or recommend them.PositiveResponsiveness, Quality, Professionalism

Jan · 26 October 2021

5/5

Google

J-S was selected because the firm has a very good market reputation but we had no previous contact with the Dorking branch. We chose very well - our experience can only be described as outstanding. Our home was always going to be challenge to sell because of location so this was not a simple case of advertise and it would fly off the books in a few days and the agent would quickly earn a fat commission for doing very little. The process had to be worked professionally and indeed it was. This was a superb J-S Dorking team effort but we would also single out Chris Fairclough who was exceptional as our principal point of contact. Never did we feel we were being treated as "just another client"; Chris at no time gave the impression that he was juggling lots of priorities and we were just one of those sales to spend a few minutes on from time to time before moving onto someone else. He was always proactive, immensely effective and very personable. An all round outstanding performance by him and the Dorking team.PositiveResponsiveness, Quality, Professionalism, Value

David · 26 October 2021

5/5

Google

We sold our house via the Dorking office and throughout the process dealt with the majority of the team - all of whom were delightful to deal with. Extra thanks must go to Chris, for playing a pivotal role during exchange and completion. His professionalism was exemplary and he worked tirelessly with all other agents involved in a particularly long chain. He was a fantastic sounding board too, when things became involved with solicitors etc. I would not hesitate in recommending JS to anyone.PositiveResponsiveness, Quality, Professionalism

Paula · 26 October 2021

5/5

Google

I was in need of an exceptional team of professionals to help me through the very difficult process of administering my late father’s estate and selling my childhood home. I was lucky to find the perfect team at Jackson Stops. Their courteous, well co- ordinated staff offered me encouragement with considered and honest advice throughout. Everyone at Jackson Stops stayed positive and cheerful even when the market outlook looked bleak to me. They were pro-active and persistent in attracting potential buyers. This helped me, against all odds during a pandemic, to secure completion of the sale of my father’s house. They went over and above keeping me updated outside normal office hours and no matter who I spoke to at their Dorking office they were fully up-to-date with the latest situation - most definitely a great team effort! I am so grateful to Jackson Stops

Janice · 26 October 2021

5/5

Google

We recently purchased our house in Westhumble through Jackson Stops in Dorking. David Baillie who we mainly dealt with was absolutely brilliant. He always kept us informed and up date on how the purchase and chain were progressing. He was always so friendly and helpful and was a pleasure to talk to. When we spoke to other members of the team we also found them to be excellent too. We would have no hesitation in recommending Jackson Stops an excellent and professional company.

Colin · 26 October 2021

5/5

Google

Jackson-Stops in Dorking have been brilliant at handling the sale of my house. They worked incredibly hard at making sure that everything came together, especially when one buyer dropped out and they immediately found another one. The whole team have been very professional and managed the many viewings without a hitch. Nicki and Lucy in particular have kept in contact all the way through, keeping me updated as to the progress of my sale and making sure I knew what was happening with the rest of the chain. I thoroughly recommend them. Thanks all!PositiveResponsiveness, Professionalism

Victoria · 26 October 2021

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 26 October 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Justine and John at the Weybridge…

Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !

Hani · 26 May 2023

Agent replied · 26 October 2024

Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.

5/5

Google

David was professional and extremely helpful throughout the sale. He made the buying of the property a lot easier than it could have been.

Diana · 26 October 2022

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 26 October 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 26 October 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 26 October 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Google

An excellent service throughout. There were problems on throughout the chain and I am sure Jacksons diligence & professionalism through the whole process was essential to keeping the whole thing together. I would not hesitate in recommending them or using them again.

DAVID · 27 October 2016

5/5

Google

I would like to say i would recommend the whole team at jackson -stops to any one who is selling there property, They were a pleasure to deal with there feed back was good and they was on the ball at all times great team and thank all for what you did for us

Terry · 27 October 2019

Agent replied · 25 October 2024

Thank you so much for your feedback. We're thrilled that you would recommend our services. Best wishes from the team at Jackson-Stops Dorking.

5/5

Trustpilot

Finding a new home is never easy

Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.

T · 19 August 2021

5/5

Trustpilot

Great service from Jackson Stops

Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.

Mrs · 3 October 2021

Agent replied · 26 October 2024

Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.

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