Trusted Agent profile · Dorking

Jackson-Stops Dorking reviews

4.8

★★★★★ Excellent

731 reviews across 2 platforms

279 High Street, Dorking, RH4 1RL, RH4 1RL

Jackson-Stops's office in Dorking, at 279 High Street, is rated 4.8 out of 5 across 731 reviews on two platforms, including 268 Google reviews rated 5.0.

Google logo

5.0 / 5

268

Reviews on Google

This office

Trustpilot logo

463

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorking office, from every platform, shown as written. First names only.

5/5

Google

The team at Jackson-Stops made selling as stress free as possible. They were all very pleasant to deal with and answered any queries, however small. They were very helpful and attentive throughout the process. I would recommend them to anyone else wanting to sell their house.

Leonie · 26 October 2022

5/5

Trustpilot

Excellent Agency

We were given valuable advice and excellent service throughout the sale and marketing of our cottage

Sophie · 2 August 2022

Agent replied · 26 October 2024

Hi Sophie, it's very good to hear that you felt the advice you received from Jackson-Stops was valuable, and that the service was excellent. Thank you for taking the time to leave a review. Best wishes from us all at Jackson-Stops.

5/5

Google

Darrell, Lucy, David and the entire team were great to work with. We bought a house with them and also subsequently instructed them to sell our house. They were all very professional and empathetic and even when things got a bit challenging, handled the pressure calmly. We would recommend JS to anyone!PositiveQuality

Joost · 11 January 2022

1/5

Trustpilot

Poor negotiators

Poor negotiators, more for buyers than sellers as only after the commission which is high. Placed a family barn on the market & they won with high value then drop 7% after a year not selling then another 3% for good measure, whilst issuing buyer demands for un needed repairs etc-still unsold and the owner, my widow stressed. Avoid.

Andrew · 8 June 2020

5/5

Google

What a friendly ,professional , attentive service you get from all the guys at Jackson-Stops . We bought and sold through them and would certainly recommend them to anyone who wants to buy or sell in the Dorking or surrounding area they certainly know there stuff !!PositiveResponsiveness, Quality, Professionalism, Value

Jill · 9 February 2022

5/5

Trustpilot

Very helpful

Very helpful , professional and proactive

Ian · 5 May 2023

Agent replied · 26 October 2024

Dear Ian, thank you taking the time to leave a review about the service you received. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

A very professional service supporting…

A very professional service supporting both my sale and purchase . Would recommend.

Robert · 31 August 2022

Agent replied · 26 October 2024

Hi Robert, thanks for taking the time to leave a positive review for us - it really does help others to see that you received a very professional service. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Fantastic

Fantastic. The best estate agents for properties in Dorset. Very professional and efficient service throughout.

Hannah · 30 May 2022

Agent replied · 26 October 2024

Dear Hannah, thank you for such a gracious review of our services. Best wishes from us all at Jackson-Stops.

5/5

Google

We would 100% recommend buying a home through Jackson-Stopps. They were professional, always contactable and their knowledge of the area was second to none. We are very happy in our new home!

Justin · 10 October 2023

5/5

Google

We found Jackson Stops Dorking to be highly professional throughout our buying process, they were highly competent in handling negotiations and were proactive in all aspects of the buying process. I would not hesitate to recommend them or use them again in the future. Thank you team Dorking!PositiveProfessionalism

Peter · 9 February 2022

5/5

Google

The team in Dorking worked seamlessly together, when ever we called somebody in the team was able to help and was updated with the latest stage in the purchase. Very helpful at all times and very supportive through the process.....well donePositiveResponsiveness, Professionalism

Martin · 26 October 2022

5/5

Trustpilot

Fantastic service

My experience with Jackson-Stops has been great. Very efficient and friendly. Both Paula and Jodie been fantastic. Thank you.

Liesel · 15 July 2021

Agent replied · 26 October 2024

Dear Liesel, thank you for your lovely review. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Very handled sale by Jamie of the…

Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple

Rory · 11 January 2022

Agent replied · 26 October 2024

Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.

5/5

Google

I had a very good experience in dealing with the Jackson Stopp Dorking branch recently when purchasing my current house. The professionalism and dedication the team showed towards what could be at times a complicated sale proved second to none. I would not hesitate in recommending the Dorking team for any purchasing or selling of property in the area.

Jonathan · 27 October 2018

5/5

Google

A real pleasure to deal principally with Nikki Perrin, together with others at the branch , who couldn’t do more to find the perfect house for us and then ensure that the purchase went through smoothly and efficiently, keeping us and the vendors fully informed at all stages.PositiveResponsiveness, Professionalism

Paul · 26 October 2021

5/5

Google

Having just completed on a delightful property in Mickleham, Jackson Stops in Dorking we're fantastic from start to finish. I can't speak highly enough of Nicki for her professionalism & determination to get our purchase over the line!

James · 9 February 2023

5/5

Google

Friendly, totally professional and right on top of their game. Filled us with confidence from first meeting to when they closed the sale.

Simon · 12 January 2020

Agent replied · 10 January 2025

Such lovely words - thank you! Our service is only as good as our clients' experiences, so we are thrilled that you felt you had such a positive experience with us. Best wishes from the team at Jackson-Stops Dorking.

4/5

Trustpilot

Newmarket team

Polite staff that are willing to help their customers in a timely manner. Very happy with the service.

Niall · 4 April 2021

Agent replied · 26 October 2024

Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.

5/5

Google

I was so impressed by how everyone at Jackson -Stops , work together as such a great team . They were completely supportive throughout the whole process of selling my house and I am grateful for their genuine caring approach throughout . I cant recommend them enough and I would happily use them again

Emma · 10 February 2020

5/5

Google

A very friendly, efficient, down-to-earth service in all respects from marketing, viewings, feedback, administration and progress-chasing, with asking price achieved. First class communication at all times, and the checking & multiple re-checking of the chain after offer acceptance was exemplary. Hard to see how they could improve on their service.PositiveProfessionalism

Q · 9 February 2021

5/5

Google

I highly recommend Jackson-Stops in Dorking. I found them to be friendly, efficient & professional. They were on the ball from the beginning to end. Helping with what can be a difficult & stressful process to be more smooth and problem free. Particularly thanks go to Nicki and Chris who I had most contact with.

Lorraine · 10 February 2019

5/5

Trustpilot

From the beginning of the process to…

From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.

Jamal · 5 March 2021

Agent replied · 26 October 2024

Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Underhand

Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!

Jp · 9 July 2020

5/5

Google

The professialism of the whole team was grest. Thir communication was first class through the whole process, their valuation was spot on and we ended up with several bidders and an excellent offer which was all completed within weeks. A really impressive service.PositiveResponsiveness, Quality, Professionalism

Tim · 26 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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