Trusted Agent profile · Dorking
★★★★★
731 reviews across 2 platforms
279 High Street, Dorking, RH4 1RL, RH4 1RL
Jackson-Stops's office in Dorking, at 279 High Street, is rated 4.8 out of 5 across 731 reviews on two platforms, including 268 Google reviews rated 5.0.
Every review we hold for the Dorking office, from every platform, shown as written. First names only.
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
5/5
GoogleJackson-Stops were fantastic from start to finish on helping us sell our property. They were proactive in sourcing our eventual buyer and actively managed dialogue between us and our buyers. Thank you very much Jackson Stops, we would highly recommend you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJackson-Stops were very easy to work with handling my recent purchase, the whole process being surprisingly smooth and straightforward. They were friendly and professional and I would have no hesitation in approaching them in the future.
5/5
GoogleWe would highly recommend Jackson Stops in Dorking. The staff are professional and very experienced. We used them to sell our property and they gave us regular up-dates and advice. Moving home can be stressful but Jackson Stops made the experience as smooth as possible by continuously chasing solicitors and other buyers in the chain.
5/5
GoogleWe had quite a wait to sell our house as our first buyers had to pull out, but we soon got more interest and eventually the sale we wanted. All the team were very enthusiastic, hardworking and helped smooth things along so we could exchange and complete in the right timscale. Would recommend them.
5/5
GoogleOnly if all estate agents were like Jackson Stops Dorking - so professional, so committed, fantastic communication throughout and above all really nice people to do business with - I don’t think we will need to move again - but if we did I would not use another estate agent
5/5
GoogleHaving had some bad experiences with estate agents on a failed house purchase, we were relieved and so impressed to find the quality of service and professionalism shown to us by Darrell Hughes at Jackson Stops. We’ve talked about this with many friends and will be happy to in the future.
5/5
GoogleAs a buyer, an excellent experience with Jackson -Stops Dorking. Friendly, courteous, knowledgeable and helpful. First class service from Lucy and colleagues.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
GoogleOur experience of Jackson Stops Dorking confirmed our belief that high street estate agents are still worth their weight in gold. JS were brilliant from start to finish; their in-depth knowledge of the local market and potential purchasers was vital in helping us sell our house. Thank you very much!
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleFrom our first meeting it was great to work with such a positive and enthousiastic team. They really work together, are always willing to help and were especially considerate towards my mother.
5/5
GoogleRecently purchased a property from Jackson-stops, i was very impressed with the service David & his team in the Dorking office provided, i would thoroughly recommend them. A truly 5 star service
5/5
GoogleJackson Stops were fantastic when we were buying our house. Acting as the agents for our vendor, they were helpful and calm through a complicated transaction and provided wise advice throughout the process, both to us and to their client. We would not hesitate to recommend them.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
5/5
GoogleJackson Stops understood the brief for our unusual home and focused on sending people to view who fitted the profile that the house would appeal to. We sold it within months in a difficult market. Our dealing with all of the staff were extremely friendly but very professional throughout.
5/5
GoogleCouldn't fault Jackson Stops Dorking for their professionalism in handling our (tricky) purchase. Lucy did everything she could to make it happen. An honest, professional and experienced approach. I am not sure we would be here without her!PositiveProfessionalism
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
5/5
GoogleRe our purchase: happy with the negotiation & following up during the survey, contracts process etc.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleNicki at JS was excellent at managing our move. It was a large chain (9 properties), but she took the stress out of the process and the chain was able to complete successfully. I would highly recommend her and her team at Jackson Stops Dorking.
5/5
GoogleExcellent service from corinne and the team at Jackson stops Dorking. Our house move had its ups and downs but j-s were invaluable in helping guide us through the process, proactively chasing up the lawyers etc. i would definitely recommend j-s Dorking based on this experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
