Trusted Agent profile · Mold

NewHome4U Ltd Mold reviews

★★★★★ Excellent

349 reviews across 1 platform

16-18 Chester Street, Mold, CH7 1EG

NewHome4U Ltd's office in Mold, at 16-18 Chester Street, is rated 4.9 out of 5 across 349 reviews on 1 platform, including 349 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

349

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for NewHome4U Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mold office, from every platform, shown as written. First names only.

5/5

Google

An amazing company to work with from start to finish. Rich was a genuine character who couldn't do enough for us in finding our perfect home! Highly recommend them to anybody who wants a friendly estate agent who goes that extra mile.

James · 6 July 2022

Agent replied · 6 July 2023

Thanks so much James, it was great meeting you and I do hope we can have that drink some day.....take good care and I hope you love your NewHome - enjoy it and take good care

5/5

Google

Fantastic service from start to finish! Nothing was too much trouble for Rich and his team. We can't thank them enough, Rich was always super quick to get back to us and made the whole process a lot easier. We would highly recommend!

Jenny · 27 July 2024

5/5

Google

Property was sold subject to contract within a week of the details being posted. The was due to the excellent description and the breadth of their reach in traditional websites and social media. We dealt with Arwel who was extremely professional and knowledgable and priced the property realistically. Overall very hugely recommended.

Andrew · 7 July 2019

Agent replied · 6 July 2023

Thanks so much Andrew for the lovely review, it really means a lot. Kettle is always on when you're passing.

5/5

Google

Fantastic service from newhome4u. My house sold within 4 days and everything ran smoothly and quickly up to completion. Ashley was fab, always at the end of the phone if I had any questions and kept me up to date with everything going on behind the scenes. Thanks guys!

Chloe · 6 July 2020

Agent replied · 6 July 2023

Thanks for the lovely review Chloe, means a lot - always nice to get feedback, I'll make sure Ashley gets the pat on the back that he deserves - you know you must pop in for a cuppa when you're next in Mold.....have a fab Christmas in your NewHome

5/5

Google

Rich was really easy to deal with, and talk to on a level. Like an actual human being not like your usual estate agents. Answered any questions outside of usual working hours! A true gent, would highly recommend.

Jakes · 6 July 2022

Agent replied · 6 July 2023

Jake, you are the true gent, thanks so much for taking the time out to leave this lovely review, means so much to us. Good luck with your purchase and I'm here if you need any help or advice in the future - be safe my friend.

5/5

Google

Purchased our new home via NewHome4U - Rich and Arwel were both really helpful throughout and effectively dealt with any queries we had. The purchase went smoothly and we found the team friendly and helpful at all times.

Steve · 6 July 2022

Agent replied · 6 July 2023

Thanks Steve, really appreciate the time you have taken out of your life to write this, I know how busy you are and it means a lot. As I said, if you need any help with trades people just let me know - remember don't mention my name until they tell you how much it is, then tell them you know me, if they don't give you a discount call me up and I'll get you one :) All the best and great dealing with you.

1/5

Google

A house went up for sale near me with their board 3 months ago and it still isn't on their website. In answer to NH4U's reply, my wife emailed them a couple of weeks after the board went up and was told they would be taking pictures in a further couple of weeks before putting it on their site - no mention was made that it had already been sold. Furthermore, it IS now on your site so it isn't sold! I left a review because Google asked me to. I gave an honest review based on my attempts (as a potential buyer) to find information.

Ron · 6 February 2023

Agent replied · 6 July 2023

My reply to your ridiculous response.... Mr Shepherd, Why would GOOGLE ask you for a review if you clearly DO NO RESEARCH on the subject. I am going to take it up with GOOGLE, because as I see it, until you have facts, you shouldn’t be allowed to comment. Let me give you some insight into how our business works as you clearly do not follow the procedures. Our client asked us to put a board up outside their home before it came to market to generate interest. From that interest, before we took pictures or did a write-up, we had an offer on it. The sale was proceeding very nicely but unfortunately, due to the climate, it was down-valued and the buyer decided not to proceed with the purchase, hence we did photos and marketed it. NewHome4U have over 300 amazing 5 star reviews, for an Estate Agent that’s unheard of, and then a minority of people, who think you know best, come along with your 2 pence worth of unless incorrect information, and think that you can comment on something you know NOTHING ABOUT!! ** JUST FOR THE RECORD WE HAVE WON AWARDS FOR THE PAST 5 YEARS IN A ROW FROM RIGHTMOVE AND THE BEST ESTATE AGENCY GUIDE, WHO ARE 2 RECOGNISED INDUSTRY PROFESSIONALS AND NOT SOME HERBERT WITH NOTHING BETTER TO DO WITH THEIR LIFE! INDUSTRY PROFESSIONALS, DID YOU TAKE NOTE OF THAT RON ** Why on earth would GOOGLE allow you or even want your inaccurate comment. I hope this clears up your boring life as obviously, you have nothing better to do than twitch that curtain, may I suggest you get a better hobby and a more productive life!

5/5

Google

Amazing service from start to finish!! Rich was great at helping us get over the line, he responded at all hours of the day (not that we expected him to) and made the process of buying our dream home even better!

Badminton · 27 July 2024

5/5

Google

Rich was great to deal with, friendly & helpful and just what you need when making the biggest purchase of your life… everything went smoothly and he was on hand for support the entire time,,, highly recommend

Sally · 6 July 2022

Agent replied · 6 July 2023

Thank you Sally for taking the time out to leave such a kind review - I hope you love your NewHome and the bar in the garden.....I'm looking forward to having a G&T in there with you some day - all the best for 2022 and stay safe.

5/5

Google

Excellent service from start to finish Can not fault this company in anyway All the staff go out of there way to help you and our genuinely interested in making your purchase as smooth as possible

Thomas · 14 May 2025

Agent replied · 14 April 2026

Very kind of you Thomas to leave this lovely review, I also say that it genuinely means so much to us that you even bother to leave one - so thank you - have the best 2025 and years after - catch up again I hope - pop in for a cuppa, kettle always on.

5/5

Google

What a brilliant bunch Rich and the team are, they work tirelessly to help you, Nothing is too much trouble for them and there always there at the end of the phone. Would highly recommend them, they are the best estate agent around. Special thanks to Rich, Arwel, and Shelly.

Carol · 7 July 2019

Agent replied · 6 July 2023

Was great meeting you Carol - don't be a stranger, you know we love a cuppa in this office :)

5/5

Google

Rich and the team at NewHomes4U offer a refreshingly honest and helpfull service at a stressful time when buying\selling a property they have a wealth of local knowledge and are at the end of the phone 7 days a week a rarity this day and age

Andrew · 6 July 2020

Agent replied · 6 July 2023

I remember our first phone call Andrew - seems like yesterday - I knew you'd love that home and I wasn't wrong - what a place, I love the area as I know you will too - I know loads of people around there, if you need anything just ask - remember to pop back for a cuppa any time - be happy and I know you'll love it there - thanks for the review - although it is NewHome4U and not Newhomes4U....but whats an S between friends huh ;) Take good care

5/5

Google

Can't thank Rich and staff enough for the excellent and friendly service we received when they were selling our house.We had plenty of viewings and it was sold within a coupe of weeks.We did have some problems with other properties in the selling chain,but Shelly from Newhome4U was amazing and certainly went the extra mile to get the problems sorted and kept not only us,but others in the chain informed of all progress. I would highly recommend Newhomes4U to anyone buying or seling a property.

Coral · 7 July 2019

5/5

Google

If you want to sell your property, New Home 4U is the only sensible choice. They may be newer to the area than some, but their energy and drive is equalled only by their in-depth knowledge of the trade and the wealth of experience gleaned from the fast-moving housing markets of the South. Rich and his team will do precisely what you instruct them to do...sell your home for exactly what it is worth rather than a figure designed to make a sale at the standard ‘market value.’ If you know that your home is superb and worth more than the ‘average’.....it undoubtedly is. Please do not make the mistake we did by inviting a longer established Hawarden agent into our home, listening to ‘Mr Reads’ bleating on about statistics for an hour and a half (I kid you not) before even discussing what we wanted to achieve. To add insult to injury he subsequently valued our home at thousands less than it sold for with NewHome4U just two weeks later. Thankfully we put our trust in the person who we instinctively felt was the right man for the job and who did not disappoint on any level. Great guy, cares about his clients and keeps a cool head throughout. We must mention Shelley too and the monumental effort she put in, herding third parties’ solicitors and agents towards completion. Happy New Year to you all. Wishing you continued success in 2019. We cannot thank you enough. The Forrests

Gillian · 7 July 2019

5/5

Google

If you are looking for the suited and booted approach this isn't the place for you. If you want a friendly relaxed approach look no further. 😊 Rich and his team work hard to deliver a service that is second to none! They have recently sold two properties for myself and husband in record time. I have no hesitation in recommending New home4U so don't dither around give them a call and you won't be sorry. Many thanks to you all.

Linda · 7 July 2019

5/5

Google

This has taken me a while to do. Bought our house last year with the help of Rich and the team Beth handled all the issues with the mortgage for us. Rob handled evert little worry we had. But what Rich did to us at the start is something you won't get anywhere else. Someone tried to outbid us, he refused it as we had already agreed to the sale Highly recommend this team .. They go above and beyond for your

Josh · 7 July 2019

5/5

Google

Truly amazing!! We had our property on the market with another local estate agent for two and half years and only had 14 viewings in all that time. Totally fed up, I went into NH4U on the Monday and spoke to Shelly. The next morning Rich [the boss] came to view our property; straight away his passion convinced me that if anyone could sell our property, this was the guy to do it. Rich then arranged for a photographer to come that afternoon. Things were moving fast! But then, even better, Phil [NH4U] phoned to say we had a viewing lined up for the next day … Woah! This is where it got even more amazing as, the next day, Arwel [NH4U] phoned to say we had an offer for exactly the asking price. Done deal!! The speed at which all this happened is all down to Rich and his amazing team who, without any doubt, share the same passion as himself - an amazing guy. A massive thanks for all your hard work!! Now we’ve sold and are moving on, we might even be looking at a property in Spain. Guess who we want to handle our search? Of course it’s got to be Rich with his new Spanish estate agency. Terry & Sue

Sue · 7 July 2019

5/5

Google

If you want an estate agent who will work for you, be available (basically 24/7) any time you call, be friendly, helpful and most importantly sell your house in a timely fashion then chose NH4U. The whole process was quick, simple and easy; Rich and the team are a pleasure to work with, they cut through all the pomp and formality and simply get on with selling your house, no messing around, no contract(s), just a quick phonecall and the process starts (my house was live within 2 days and sold within 10). Look around the local N.Wales area and see how many NH4U signs you can see, there is a reason more and more people are choosing them and I shall recommend all my friends and family too! Finally, we also bought a house through NH4U, Rich personally went well above and beyond any expectation to help us to secure our new home and we weren't even living in the country at the time and put in an offer without viewing! I honestly do not think we would have been able to secure it without the help of the NH4U team nor that of Beth (their internal mortgage advisor LoveMortgages).

Scott · 7 July 2019

5/5

Google

Brilliant team that go that extra mile to match people with homes. Through one reason or another I've helped family members to buy and sell 3 houses over the last year, each time Rich and his team have gone that extra mile - sold the properties within 7 days of going to market (in one instance it never got to market). They're always there 7 days a week to help out with any query, and don't seem to be worried about how many times you ring them and pester them. Thanks guys, I would wholeheartedly recommend you to anyone and everyone, if they needed to sell their house or buy a new home.

Jane · 7 July 2019

5/5

Google

I used NewHome4U when selling my home earlier in 2018. They were friendly, keen and helpful and attended most of the viewings. The house sold quite quickly and at a price within the range they proposed. Their photographs of the house on Rightmove were of extremely good quality, presenting the house in the best possible way. The company is independently run, so I believe Richard and his staff work harder for their clients compared to the larger companies and their charges lower. I would certainly recommend NewHome4U to anyone thinking of selling their home in the Mold area.

Colin · 7 July 2019

5/5

Google

Love this estate agent. They have helped me so much, I can really say they do go the extra mile. The best thing is I am not even selling my house with them. I contacted them due out of sheer frustration of not knowing what was happening with the delay of my sale. They were really friendly and kept to their promises of ringing me back. I would really like to thank Shelley and Ardwell they have been great. Thank you guys and please keep up the good work

Zobia · 7 July 2019

5/5

Google

Richard and the team sold my property in Mold in just one month! Very friendly service, and are on hand everyday of the week. Not like most estate agents. They took care of all the viewings, which was a great help. I decided to use Newhome4u after purchasing a property that was for sale with them a year previously, and was impressed then by their service. If I sell my home in the future, these guys will be my first port of call. Highly recommend. Thanks and keep up the good work!

Fiona · 7 July 2019

5/5

Google

July 2018 - Just used Newhome4u for a second time as was so pleased with them the first time. Brilliant team! Rich is always on hand to answer any queries and always delivers what he promises! Sold house very quickly again...Thanks Rich! Oct 2016 - Thank you so much to Rich and Beth for selling my house within 5 days! They are both extremely friendly and nothing is too much trouble, nothing and nobody they don’t know! They definitely have a very different approach to your normal estate agents which is refreshing and offered a relaxed but professional service. Rich did viewings for me which was a great help and being able to contact them outside normal working hours is fantastic compared to the normal 9-5! Very approachable at any time of the day or night! They also make a great cup of coffee :-) Lovely people!

Hayley · 7 July 2019

5/5

Google

We were very pleased with the service NEWHOME4U provided in selling our home. It was a unique property for the area and 3 of the 4 agents who valued it were a long way out with their valuations, some as much as £200,000 less than the final figure! When Arwel came to look round, he admitted that the property was not what he had expected and would need to go away and do more research. He came back with a realistic valuation and it was sold within a month. Rich spent a long time taking numerous photos and creating an impressive drone video. Rea patiently sat with us to choose and organise the photos and Phil produced his usual interesting description. A great friendly team which we wholeheartedly recommend.

Andrew · 9 October 2022

Agent replied · 6 July 2023

Thanks so much for your fabulous review Andrew - I think when people read this they'll think it's made up....other agents valued your home £200,000 LESS than we SOLD it for.....I may have to be passing your details on to people so they can verify this for themselves :) You had a stunning home and we are all so glad we sold it for the right money. Hopefully you and your family are happy in your NewHome. Take great care and catch up again some day.

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Questions about NewHome4U Ltd Mold

How many reviews does NewHome4U Ltd Mold have?

NewHome4U Ltd's Mold office has 349 reviews across 1 platform: 349 on Google.

What is NewHome4U Ltd Mold's rating?

NewHome4U Ltd Mold is rated 4.9 out of 5 across all 349 reviews, and 4.9 out of 5 on Google from 349 reviews.

Has NewHome4U Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: NewHome4U Ltd, Mold won Trusted Agent.

Where is NewHome4U Ltd's Mold office?

NewHome4U Ltd Mold, 16-18 Chester Street, Mold, CH7 1EG.

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