Trusted Agent profile Β· Mold

NewHome4U Ltd Mold reviews

β˜…β˜…β˜…β˜…β˜… Excellent

349 reviews across 1 platform

16-18 Chester Street, Mold, CH7 1EG

NewHome4U Ltd's office in Mold, at 16-18 Chester Street, is rated 4.9 out of 5 across 349 reviews on 1 platform, including 349 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

349

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for NewHome4U Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mold office, from every platform, shown as written. First names only.

5/5

Google

Rich and his team have always exhibited professionalism, expertise, generosity, availability and support, and I cannot recommend their competitively priced services more highly. …

Indeg Β· 14 June 2025

Agent replied Β· 14 April 2026

Indeg, that is so kind of you to leave such a lovely review - thanks so much for your kindness and it was an absolute pleasure dealing with you - I do hope that our paths cross again in the future. Take good care and again, many thanks, it really means so much to us all here at Berry and George.

5/5

Google

I cannot thank NewHome4U enough. After a stressful time with a time limit on completing, Arwel went above and beyond to make sure that everything went through smoothly and as quickly as possible. Thanks to you all we got the keys on time and could settle in before our little arrival :) Nothing was too much to ask, we appreciate everything and we’ll definitely be coming back when we have the need in future.

Bethan Β· 9 September 2022

Agent replied Β· 6 July 2023

Thank you for this lovely 5 star review Bethan, it means so much to us all, especially Arwel as he built up such a great relationship with you. We all wish you happiness and success for the future and look forward to seeing you again some day soon.

5/5

Google

We moved from a house in Ireland during the pandemic, because of the exchange rate as we were cash buyers we needed to sell first which basically left us homeless. We found a house with another estate agent then realised it was too small. Totally stressed and panicking as we had a container full of furniture due to arrive in Wales my daughter found a house with Newhomes4U. They allowed my daughter to video the house so we had an idea of the rooms and space, They found us a solicitor and Ashley was available to take my call every time I rang them. They even went so far as to contact the owner and ask them to allow us to store all our belongings in the house. This all happened Christmas week only four weeks after we put the offer in. Thanks to everyone at Newhomes4U, Rich, Arwel and especially Ashley for making such a stressful time bearable and special thanks to Ashley who always went out of his way to help when I rang with a problem.PositiveResponsiveness, Quality, Professionalism, Value

Susan Β· 27 August 2021

Agent replied Β· 6 July 2023

Hello Susan, thanks for the great review, really appreciate the time that you've taken to leave it, that really means a lot to us. So glad we could help and that it all worked out in the end - there was nothing simple about this, but as you say, we managed to find a solution to make it fit. Ashely will be made up with your kindness, he's a great guy and really does go above and beyond, same as Arwel too - we've very blessed at NewHome4U with the people that work here - let's not forget to mention Phil who does a wonderful write-up :) I hope we can catch up when this nightmare is over, and you can pop by and have a nice cup of tea with us. All the best and stay safe

5/5

Google

Definitely the people's estate agents. Very friendly but professional staff. Extremely helpful and always polite and informative. Me and my wife were first time buyers. We had 2 show arounds with Phil (I appologise if I've gotten your name wrong!) He was extremely helpful and knowledgeable and even guided us in our property search, which was great because turns out he recommended us to view our now first home! Ashley was also brilliant, always updating us and giving us information when needed. It's also important to have fun and feel comfortable when going through such a stressful process and it's definitely easier with someone like Ashley on the other end of the phone! Having had a terrible first experience with a different estate agent which included getting gazumped! It was comforting to know we were in safe hands this time. Thank you all very much! I will toast to you in my new home.PositiveQuality

Casey Β· 27 August 2021

Agent replied Β· 6 July 2023

That is so kind of you Casey, Ashely said that you and your wife were a dream couple to deal with, thanks for leaving such a lovely review it really does mean a lot. We hope you love you NewHome and make many happy there also - good luck in 2021 and be safe most of all

5/5

Google

Our home had previously been on the market with another estate agents. I couldn't understand how we hadn't had any offers despite a number of viewings. We changed to New Home4U and from the outset they were fab. Arwel marketed the property, what I liked was the professional photographs they take. Ashley was brilliant never any issues. From changing to this estate agents we sold our home in 4 days. Unfortunately our sale fell through, not an issue it went back on the market and within 3 days we had two more offers and sold for full asking price. If you are serious about selling your home don't hesitate on using New Home4UPositiveProfessionalism

Kelly Β· 27 August 2021

Agent replied Β· 6 July 2023

Hello Kelly, thanks for the great review, this is why we started the company to try and assist where the others can't. So glad you are happy and I bet you're looking forward to your new start in your NewHome - take good care and hopefully we'll catch up again in the year if you're passing the office - kettle always on :) Stay safe and take good care.

5/5

Google

Absolutely outstanding service. If it was possible to give 100 stars I would. Initially having received 3 quotes from other local estate agents, we decided to try Rich and co. What a breath of fresh air! Friendly, honest, clued up and highly knowledgeable regarding current housing market. Within a week of property going live it was sold for full asking price. The other estate agents had undervalued the property by tens of thousands! Had a couple of problems with solar panels along the way. Thanks to Anwel, Ashley and Rich's professionalism it was smoothed over. Selling mum's house was emotionally tough for myself and my siblings as it was a family home and had been in the family for fifty years. Thankfully all the team are wonderful empathic people and gave us the time we needed to talk. This was very important to us. Not surprisingly newhome4u win so many award's. Without question these are the best in the business. I fully recommend them unreservedly. Thank you newhome4u for all of your support and help. Very much appreciated πŸ’“PositiveResponsiveness

Amanda Β· 27 August 2021

Agent replied Β· 6 July 2023

Thanks Amanda for this great review, wow, that really means a lot, thanks. I know it was a difficult time for you and your family but I'm glad we made things better for you. I look forward to catching up with you for a coffee some day real soon - give my best to your brother and sister in Australia when you next speak - you take care too and stay safe, here if you need anything ok.

5/5

Google

Thank you so much to Rich, Arwel, Beth, Ashley and all the team at New Home4U who have definitely gone above and beyond to help us out, even to the point of answering calls and texts after work has finished, i don't know of any other company who would respond to you after office hours were closed😊. We would definitely 100% recommend that anyone selling there house gives them a call. You will not be sorry best estate agents around. Got us a great price on our house and dealt with all problems during the sale and also helped us buy our dream home too. A huge thank you to you all.PositiveProfessionalism

Carla Β· 27 August 2021

Agent replied Β· 6 July 2023

Thanks so much for your lovely review, means a lot to us. We appreciate you using NewHome4U and are so happy that you managed to find your dream home through us - it's going to be an amazing Christmas for you no matter what Boris decides, because you New Home is gorgeous - you're a very lucky family - hope to see you in 2021, pop in for a cuppa anytime, you're always welcome. All the best and thanks again for using us.

5/5

Google

I cannot praise NewHome4U highly enough. We had our property on the market with another estate agents for 6 months with very little interest. We contacted NewHome4U and they were exceptional in every department. From first point of contact, Ashley (who is an absolute credit to the company along with Arwel) was super helpful, enthusiastic and efficient. We don't live locally to the property so we relied on good communication. Communication was excellent! We received an offer after only 2 weeks. Yes 2 weeks! We were lucky enough to make a quick sale and Rich was instrumental in making it a smooth process. Don't use any other estate agent, highly doubt they'd come even remotely close to the professionalism and competency of NewHome4U. Thank you to all involved, we will forever sing your praises!PositiveResponsiveness, Quality, Professionalism, Value

Meredith Β· 27 August 2021

Agent replied Β· 6 July 2023

Well thank you so much Meredith, it was our pleasure to help you out and sell that beautiful home. Ashley and Arwel are made up with your lovely comments and to be honest, so am I, especially that you even took the time out to mention me. As I told you from the start, we sell houses 'like no-other' and from your review, I think you made that pretty clear - so thank you so much and thanks for choosing NewHome4U. If you ever come back this way, make sure you pop in for a nice cuppa - take care and I think you'll now relax and have an even better Christmas - stay safe and take good care :)

5/5

Google

The day we instructed New Home 4 U to sell our property, Ashley helped get the process started very quickly and has been very helpful and professional throughout. The house was on the market straight away, we then we had a call from him the following afternoon with 4 viewings booked within 24 hours. This was followed by another 4 viewings booked the following couple of days. Phil carried out the viewings and we had good feedback from every one conducted. We accepted an offer within 10 days and got the price we wanted for our property. Arwel and Ashley were excellent in the after sale period between myself, the buyer and the solicitors. Thanks to everyone at New Home 4 U for your exceptional service! I will be recommending you to anyone who wants to sell their home around this area!PositiveResponsiveness, Quality, Professionalism

Michael Β· 27 August 2021

Agent replied Β· 6 July 2023

Fantastic review Michael, thanks so much for taking the time out. So happy that we sold your home quickly and for more money than you were expecting too......Ashley, Phil and Arwel will be made up with your comments and are always pleased to get noted in reviews as it shows that their hard work is recognised. Good luck in your NewHome and we hope to see you again someday in the future - you know once this pandemic is over, to pop round and have a cuppa. Good luck and stay safe in 2021

5/5

Google

Having been in the difficult position of having to sell the Family home on behalf of my Mother and Covid stopping all the 'big name' estate agents from answering the phone, one agent NewHome4U were able to help with a realistic valuation which was realised and accepted in just over 1 week and the whole process completing within 7 weeks using their recommended solicitor. Many thanks to Rich, Beth and all the Friendly, Knowledgable and contactable team at NewHome4U for everything you have done, I have and will continue to recommend you to anyone thinking of selling or buying property.

Phil Β· 6 July 2021

Agent replied Β· 6 July 2023

Thanks Phil for your lovely review - it was an absolute pleasure dealing with you, just wish it had been easier times for you to be selling - you're an absolute credit to your father. I look forward to seeing you again once this lockdown is over for a nice cuppa - until then, stay safe and again, thanks for choosing NewHome4U

5/5

Google

We sold our house with New Home 4 U before Christmas. Everyone who works there could not be more helpful. We did sell our house and unfortunately this fell through- but we had already set our hearts on a home and has put an offer in. Nothing was too much for Ashley and the rest of the team who got to work straight away on booking more viewings and the house sold the next day. You made selling our first home a pleasant experience. Thanks πŸ‘πŸ»

Matthew Β· 6 July 2021

Agent replied Β· 6 July 2023

Cheers Matthew & Claire, thanks for the lovely review and hope you are very happy in your NewHome - appreciate the time you both took to leave this review, it really means a lot. Stay safe and we hope to see you again for a cuppa, once this nightmare is over - until then stay safe and well

5/5

Google

I am most impressed with this Estate Agency and my dealings with Rich and his team have been nothing less than wonderful. I love the personable approach, speed of service and the unique way each home is described in a way a buyer can truly relate to. Thank you so much!

Jackie Β· 29 March 2024

Agent replied Β· 26 August 2024

Thanks Jackie that’s very kind of you, was great to meet you and I hope to see you again some day….always pop in for a cuppa when you’re passing

5/5

Google

Rich has been fantastic from start to finish. He promised and delivered, what more can I ask for? Rich gave me constant reassurance throughout the sale and adds a very personal touch to his communications because he genuinely cares. I couldn't have asked for a better service.

Stephanie Β· 28 April 2024

Agent replied Β· 26 August 2024

Thanks so much Stephanie, that's really very kind of you, you were an absolute pleasure to deal with and I look forward to a glass of wine at your new home in the summer months....hint hint! Hope you love that amazing home you've bought, and welcome back to Wales. All the best and thanks again

5/5

Google

Due to the current situation it was a daunting prospect putting my house in Wales up for sale - especially as I now live in Portugal. I needn’t have worried! Rich and his team gave me an honest and realistic appraisal of its prospective market and value and I received an acceptable offer within 10 days. The sale was completed within 6 weeks and I was kept informed throughout the whole process. Many many thanks to all at NewHome4U.PositiveResponsiveness, Professionalism

Kate Β· 27 August 2020

Agent replied Β· 6 July 2023

Thanks so much for your lovely review Helen (I know your daughter kindy wrote this for you) we really appreciate the time you took to write this, it means a lot. I'm hoping we'll meet one day when you come back to the UK or failing that, I'm bringing my family to Portugal.....Take good care and stay safe - all the best and thanks for selling through us.

5/5

Google

We bought our first home from Rich and the team a year ago and thought it was about time we left a review! We first met Rich when receiving mortgage advice from Love Mortgages and really got on with him from the start. After working out our budget and talking about what we were looking for in a home, we were talked through a list of possibilities and booked in for a couple of house viewings. They say you know what your looking for when you find it and we sure did with the second house we went to see, the estate agent that showed us round was incredibly knowledgable and extremely friendly, making us feel really relaxed. From start to finish, NewHome4U made the whole experience smooth and hassle free and we would recommend anyone looking to buy or sell a property to really consider these guys! 10/10 experience and service.

Grant Β· 6 July 2020

Agent replied Β· 6 July 2023

Hey Grant, sorry for the late reply but life is very strange at the moment, I hope you are making the most of lockdown in your NewHome - thanks for the lovely kind words, means a lot and it's so nice that you appreciate what we do - look forward to catching up once this madness is all over - until then stay safe

5/5

Google

We sold our house through New Home 4u. Brilliant service from start to finish, Rich and his team are all so dedicated and passionate about the business. All of the staff are excellent and went that extra mile. I would never go anywhere else now, New Home 4u are by far the best estate agent in the local area. The photography was such amazing quality and could not fault the service. To top it all off, I was lucky enough to win New Home 4u/ Just Steak Facebook competition of a £50 meal at Just Steak, was a perfect way to celebrate our wedding anniversary and moving house!! Thanks again to Rich, Beth, Phil, Arwel and the rest of the amazing team at New Home 4u! 😊

Jenny Β· 7 July 2019

Agent replied Β· 6 July 2023

Jenny my lovely, thanks so much for this cracking review - sorry it's taken me a while to respond - hope you had a great anniversary and enjoyed the meal - hope to see you again someday soon when you're passing for a cuppa - enjoy Christmas in your NewHome 4U ;)

5/5

Google

We bought our new home through New Home 4U. A big thank you to the team, especially to Shelley who was fantastic. She quickly arranged a viewing for us for a property they had just put on the market and assisted us to ensure we had a sale agreed promptly. Shelley is very proactive and went above and beyond when a firm of solicitors at the start of our chain was delaying completion. Great work, thanks again for all your assistance.

Vanessa Β· 7 July 2019

Agent replied Β· 6 July 2023

Thanks Vanessa for your lovely review, we hope you are having an amazing 2020 in your NewHome - kettle always on whenever your in Mold pop by.

5/5

Google

Absolutely fantastic team at NewHome4U, cannot rate highly enough. Sold and purchased through Richard who I must express is a credit to what he does best.... people first then buying and selling. Richard marketed our home which we were possibly thinking of selling elsewhere to only sell it in less than 24 hours but not only that with a substantial price more than originally advised by another agent. We also purchased our dream home through Richard and his team who dealt with all matters in a very open and professional manner, liaising between all people involved personally and was available at any time during this process. No high street agent comes anywhere close to the service level and personal touch to which Richard, Beth and Shelley have to offer. If you need to buy or sell your property these are the guys to do it for you. 11/10 πŸ‘πŸ‘πŸ‘

Brian Β· 7 July 2019

Agent replied Β· 6 July 2023

Cheers Brian, means a lot. You have a gorgeous family and it was my pleasure to help you out. There's a place in the office for you whenever you are passing by - keep living the dream - best wishes to you all :)

5/5

Google

Rich and the team dealt with both our sale and purchase. Our house sold, for the full asking price, in less than 24 hours. The whole team were amazing! Our purchase went smoothly, with help from the team who worked tirelessly and resolved any hiccups without fuss. Beth dealt with our mortgage and having the whole thing dealt with by the one place was fabulous. We completed the whole process within 8 weeks! Rich, Shelly, Beth & Simon (who kept me laughing throughout) are second to none. I can’t recommend them highly enough. Our sincere thanks! Christie Jenkins & Family

I Β· 7 July 2019

Agent replied Β· 6 July 2023

Thanks so much for the review Christine, it really means a lot - hope you love your NewHome - all the best for 2019 - Simon says pop in any time for a cuppa and a laugh ;)

5/5

Google

I would definitely recommend New Home 4U if you are looking to sell your home, or infact buy a new home. Rich and his team are all really nice people and they have a genuine passion for finding the right buyers for the houses that they sell, and most importantly they enjoy what they do and this shows. I have spoken to Rich on several occasions regarding property and I find his approach to selling houses totally refreshing. He is completely honest and open about his valuations and he will give you a genuine and realistic opinion on what your home is worth, rather than telling what you want to hear about the value of your home like some other estate agents do. He has an excellent grasp of the Mold & surrounding area housing market, and I would say that his valuations are spot on. The amount of properties on his books that result in a successful sale are testimony to this fact. Rich and his team put a lot of hard work and effort into building relationships with potential buyers in order to help people find the right home for them, and also sell the houses that they have on their books through successful negotiation, they have the balance just right, hence why they are so successful in what they do. I would highly recommend to anyone looking to sell or buy a house to use New Home 4U because they are friendly, helpful and without a doubt they know their stuff and will sell your house for you at the right price.

Lydia Β· 7 July 2019

Agent replied Β· 6 July 2023

Lydia my lovely, thanks so much for this amazing review - I can't thank you enough - I couldn't have written this better myself - appreciate your kind words and the time it must have taken you to write - very thoughtful - hope to catch up again when you're around in Mold for a nice cuppa - take good care

5/5

Google

The BEST agents ever! I have moved 41 times so have a lot of experience with agents but Rich was just outstanding. He joked he would sell it in a week and he did! The best thing about this agents is the friendly team but particularly the quick response. If you text Rich day or night he responds within minutes. He got our buyers a great mortgage deal , he has the gift of the gab, and recommended solicitors which are both efficient and reasonable price. He is there every step of the way. I need to compliment the photographer who was also lovely..she made our house look so good we nearly never wanted to sell ! Efficient, friendly and go the extra mile...cannot compliment them enough..feel like I made a friend... oh and Eddie the dog is just gorgeous

Sue Β· 7 July 2019

Agent replied Β· 6 July 2023

Sue, what can I say but thanks so much for this review - I feel that it is so well written that people will think I wrote that myself - so I may have to bring people round to your NewHome to prove it's real - you were a delight to deal with and I hope that you are now happy back where you should be - if you're ever in Mold, you know the kettle is on and Eddie will be waiting for a cuddle (he's the dog in case anyone reading thinks differently) - take good care and thanks again :)

5/5

Google

I loved the enthusiasm of this team and, most importantly, they never lost sight of the fact that we are the customer. Rich and Arwel went above and beyond in making sure things happened, keeping me informed and delaing with the inevitable hiccups that always happen with house purchases. Good humoured, patient and honest - NewHome4U restored my faith in estate agents! Thanks guys.PositiveResponsiveness

Pam Β· 27 August 2022

Agent replied Β· 6 July 2023

Pam, thanks so much for taking the time out of your very busy schedule to leave such a lovely review, we really appreciate it, it means so much to us all. It was a pleasure having you as a customer, and I am looking forward to seeing the finished project and having a nice cup of tea in the glorious gardens when it's complete. Take great care and hopefully see you soon

5/5

Google

Fantastic experience with New Homes 4 U. We had lots of interest in our home as a result of their professional approach to advertising but no time wasters! Arwel made sure that all those viewing the property were in a position to move which made the process easy and stress free. I would highly recommend the team if you’re looking for a considered and personalised approach to selling your house. They make it seem so easy!

Lucy Β· 6 July 2020

Agent replied Β· 6 July 2023

Thanks for you lovely review Lucy, we really appreciate the time and effort you put in to leave it.......good luck for 2020 in your New Home 4U (not homes lol) - hope to see you in the New Year for a nice cuppa when you're passing - all the best from all of us and thanks again :)

5/5

Google

Our house was on the market for 2 months with another Estate Agent with no interest from any potential buyers. We felt let down and frustrated so looked at putting our property with another local agent. From the moment I spoke to Rich I …

Elspeth Β· 14 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about NewHome4U Ltd Mold

Has NewHome4U Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: NewHome4U Ltd, Mold won Trusted Agent.

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