Trusted Agent profile

NewHome4U Ltd Mold reviews

★★★★★ Excellent

349 reviews across 1 platform

16-18 Chester Street, Mold CH7 1EG

NewHome4U Ltd's Mold office at 16-18 Chester Street is rated 4.9 out of 5 across 349 reviews on 1 platform, including 349 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

349

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for NewHome4U Ltd. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mold office, from every platform, shown as written. First names only.

5/5

Google

By far the most friendliest, personable, bespoke and results driven estate agents I have interacted with. They really are different to the rest and that's noticeable from the start. Unlike other firms, I don't feel like I have to be wearing a shirt and tie when I'm on the phone to their office. Their casual yet professional approach helps you to relax during such a stressful process, as well as filling you with confidence on achieving the shared objective. Dan, who I spoke to a lot during our sell/purchase over the last few months, is an asset to the company. Very friendly, solution orientated and persistent in customer satisfaction. Rich is also a delight to talk to, very personable, funny and ensures your needs are factored in when taking away any requests you have. B&G kept me well informed and set realistic expectations during my transaction, which for me shows great integrity. I will for sure be recommending them to family and friends.

Saeedur · 18 November 2024

Agent replied · 9 December 2024

Thank you so much for this fabulous review Saee, above and beyond as far as reviews go, thank you so much, we really appreciate the time and effort that you put in to leave this. You were an absolute delight to deal with from start to finish and we're looking forward to eating in the restaurant in Chester. I can't wait for the Summer pool party at yours next year - take good care and catch up again soon I hope. Best wishes from us all @Berry and George

5/5

Google

We can’t thank Rich and his team enough for selling our house. Rich was able to get our house on the market quicker than any other estate agent. Rich really took his time photographing our home which was done to a high standard. Rich also gave an amazing detailed write up about our home, rather than the standard write up you get with other estate agents. Nothing was too much trouble and they always gave updates throughout the journey of selling our house. They were always on the other end of the line at any point also after working hours. They are a very friendly professional estate agents, that we would highly recommend.

Kirsty · 8 November 2024

Agent replied · 8 November 2024

Thank you very much for your amazing reply, I couldn't have written that better myself, we all feel honoured that you left this, thank you so much and it was a pleasure dealing with you - we hope that you love your new home and look forward to catching up again some day, when you're passing pop in for a nice cuppa with us, always good to see you. Best wishes Rich and all @ B&G

5/5

Google

A refreshingly different and hard working estate agent who quickly sold my late father’s bungalow for a price within his estimated range. Very efficient and personal service. Excellent drone photos. I particularly appreciated the sensitive way in which everything was handled, it was described as a home not just another bungalow. Everything handled smoothly, nothing is too much trouble (Rich even came out with keys when I forgot mine!). A big thank you to Rich and team, highly recommended. Carole

ULTIMATE · 1 November 2024

Agent replied · 8 November 2024

Thanks so much Carole for your lovely review, it really means so much to all of us at Berry and George. It was so nice helping such lovely daughters out at such a tragic time as your fathers passing, the least I could do for a hero like your Dad was treat his home with the respect it deserved. We wish you both all the best for the future and as I said, when you're next passing in the area, call before you pop in so we can get the kettle on for you. Enjoy the rest of 2024 and have an even better 2025. Best wishes and thanks again, Rich

5/5

Google

Thank you to Rich and his team for selling our home in less than 24 hours! The pictures taken and the drone shots used were an absolute credit to our house, done at a much higher standard than any other estate agents I’ve ever seen. Rich answered any and all of our concerns (no matter how ridiculous) quickly and efficiently! The whole team are approachable, understandable and friendly, making a painfully stressful process that little bit easier. Thank you to everyone.

Megan · 27 July 2024

Agent replied · 26 August 2024

Thanks Meg and James for this fabulous review - as I always say, we all here @Berry and George appreciate the time taken out to leave such a nice and kind and appreciative email. I look forward to seeing you guys again some day in the future - kettle is always on if you're passing - good luck in your New Home and for 2024 (and ever on)

5/5

Google

Honestly cannot thank Rich enough. If it wasnt for him we would still be waiting! He worked weekends, after hours, 24-7, dealt with extremely difficult sellers to give us the house of our dreams in the time frame we had! Highly recommend! 15 weeks from viewing to moving in (inc Christmas). Thank you again!

Victoria · 14 May 2025

Agent replied · 14 April 2026

Thanks for your review - all I can say is I'm glad it's over.......words can't describe that person....thanks for your lovely review, what a 15 weeks that was, behind the scenes more!!! Loooking forward to catching up with you some day soon … More

5/5

Google

Posting on behalf of a family member who sold his house with the help of Rich and his team. Absolutely amazing from start to finish with my uncles house sale. From the moment we meet Rich he put my uncle at ease and made him feel very …

Helen · 14 June 2025

Agent replied · 14 April 2026

Helen, it was an absolute pleasure, your uncle Peter is a top man, I wish him all the best with his health in the future, you know if there is anything I can do to help, please just ask. Take goiod care and I hoep to see you soon.

5/5

Google

We put up our House for sale with these guys in May 2023 thinking the market was quiet and there would be little interest. Wow how wrong we were! Within first week of putting our house up for sale we had 10 viewings scheduled. We had three offers out of 5 viewings which took place. We agreed a price and sale completed at end of September. There was a delay in sale. Nothing to do with these estate agents though. Rich and his gang were very professional and always courteous. The whole process with them went smoothly and they were always confident that we would get a good price for our house. Thanks Rich and the gang!

Philip · 29 January 2024

Agent replied · 26 August 2024

Thanks so much for taking the time out to leave that lovely review Phil, means a lot. I hope you and Lois are happy in your NewHome, I know that Tom who bought yours is absolutely made up and is so excited to move in. You know where we are when you're in Mold, pop in and have a nice cuppa with us. Have a fab 2024 and thanks again for using Berry and George

5/5

Google

Rich and the whole team were helpful and professional from our very first meeting. The photos added to Rightmove, including those from a drone, were taken with care so as to maximise the positives of my property. Viewings were lined up quickly and it wasn’t long before a sale was agreed. Further good communication right up to completion. Thank you.

Martin · 25 November 2024

Agent replied · 9 December 2024

Thanks so much Martin, glad it all went through smoothly - I can't thank you enough for the fabulous review that you left Berry and George, I can't thank you enough for taking the time out of your day to write this - we all really appreciate it so much. Hop[eyou love your new homeand have a fabulous new year. Hope to see you again some day - pop in for a cuppa when you're passing by next.

5/5

Google

We sold our property and brought our new home with the help of Rich and his team last year. We couldn't be happier with the service! Rich was very down to earth and approachable, with no hard sell at any time, which was refreshing and the photographs were superb! Dan was always at the end of the phone for any queries and reassurance. They wrote the most brilliant 'write up' which read more like a story than a 'Property description' which made it stand out from 'the rest'. All in all a fantastic service and we would highly recommend their services. Thanks Rich, Dan & team. Bev & Jason

Beverley · 8 March 2025

1/5

Google

Extremely unhappy… We booked in a viewing with Rich which my partner had travelled up from London for. He no showed and then when continuously ringing with no answer he finally called back and said his colleague Arwel was meant to be doing the viewing. He then went on to blame it on the clocks going forward and then tried pinning the blame on us saying that my partner wasn’t there when she’d got there 5 minutes early and sat on the wall outside the house for half an hour. After that excuse didn’t work he said he’d booked it in the calendar for 10 not 10.30, but if this was the case didn’t think to ring to ask if we were turning up or not. No wonder the house has been on the market for 7 months if this is the unprofessionalism of the company trying to sell it.

Jordan · 7 April 2023

Agent replied · 6 July 2023

Jordan - as usual, completely taken out of context. Let me clarify this for anyone interested….. You’re an absolute liar, I never once tried to pin the blame on Lauren saying she’d turned up late, that is an absolute lie and you should be ashamed of yourself. Your girlfriend didn't travel all the way up from London for this one viewing (and by the way, no other estate agent is open on a Sunday to get you viewings). Your girlfriend was here all weekend, so please don't try and make us look bad. I was originally doing the viewing for you but it is my sons first birthday and so I asked Arwel to do the viewing for me. Unfortunately, I told Arwel the viewing was at 10am and not 10.30, so it was my fault, and I did put my hands up. Unfortunately, you were calling my mobile when I was driving but I called you back as soon as I stopped, within 5 minutes. You were asking why I’m not there and I explained that Arwel was meeting Lauren. As I hadn’t spoken to him, I said the only reason I can think for him being late, was the clocks going forward. I then said, let me get hold of him and I’ll call you back. After speaking with Arwel, he was there at 10am which I’d put in the diary and not the 10.30 that it was supposed to be. No one was making things up or using excuses, it was a genuine mistake, which I’m sure you have made from time to time, unfortunately, I can’t mark you 1 out of 5 for the mistakes you make 😉 Oh, and the reason this house has been on the market for 7 months is, it’s had 2 sales on it and each one has fallen through because of chain issues……nothing to do with NewHome4U, but thank you for your smart conclusion, because you really know us that well. I took time out to text you from my mobile, I took time out to call you back on my day off and sons birthday, but you don’t mention that, you just want to point out one mistake, and when I said we can do later on, you told me you couldn’t do it. I even offered to pay for any fuel used to and from the journey, I couldn’t have done any more to try and make things better. We do everything we can to make this business great, one little mistake and you want to penalize us…….just shows your character and when I called you back after leaving this review, you were sulking like a 2 year old child. God help the future businesses.

5/5

Google

Recently sold & bought through NH4U. Good experience from start to finish. Rich is very proactive & passionate about selling your property & will do all he can to get the best deal. All the office staff are very helpful & knowledgeable. Property details & photography far better than other estate agencies in the area & option of overhead, drone images was a real bonus. We’ve used other estate agents in the past and your property is just another photo on their shelves; NH4U will actively sell your property for you. I’d recommend anyone use NH4U and will be using them in the future.

S · 10 December 2022

Agent replied · 9 December 2024

Thanks so much for this lovely review Simon - it was an absolute pleasure for us all to deal with you and your lovely family. The fact that we found your dream home and sold your stunning other home was an absolute bonus. We appreciate just how busy you and taking the time out to leave this great 5 star review - means so much to us all. Take good care and we hope to see you in the not to distant future.

5/5

Google

Our dream family home made possible thanks to NewHome4U. Rich and his team proved a pleasure to work with on our house move earlier this year. Nothing was too much trouble for Richard he went above and beyond to ensure we got the property we wanted! He also assisted us with the Sale of our old property, he took his time getting the best pictures possible and showed great attention to detail on the right up that we felt triggered instant interest. Our house was sold within the first week of being on the market thanks to newhome4u. Thanks Rich for providing a great service! We would highly recommend

Ryan · 9 October 2022

Agent replied · 6 July 2023

Hello Ryan, thanks for taking the time out to leave this lovely review - it was an absolute pleasure helping you buy your dream home and selling your other house - thank you so much for choosing us to sell your home too. Look forward to catching up some day soon in the future.

5/5

Google

Recently sold & bought through NH4U. Good experience from start to finish. Rich is very proactive & passionate about selling your property & will do all he can to get the best deal. All the office staff are very helpful & knowledgeable. Property details & photography far better than other estate agencies in the area & option of overhead, drone images was a real bonus. We’ve used other estate agents in the past and your property is just another photo on their shelves; NH4U will actively sell your property for you. I’d recommend anyone use NH4U and will be using them in the future.

Simon · 9 October 2022

Agent replied · 6 July 2023

Thanks so much for this lovely review Simon - it was an absolute pleasure for us all to deal with you and your lovely family. The fact that we found your dream home and sold your stunning other home was an absolute bonus. We appreciate just how busy you and taking the time out to leave this great 5 star review - means so much to us all. Take good care and we hope to see you in the not to distant future.

5/5

Google

We have just moved into our new home and we can honestly say that New Home 4 U have been brilliant thw whole way through. The whole team have delighted us with their friendly manner and caring attitude. Arwel helped us to begin our journey and guided us well. We have had many ups and downs on this process but Ashley has been an absolute shining star. He has kept me sane through all the jargon and solicitor delays and has explained anything that I was unsure of. I know this team has worked hard to communicate effectively and efficiently throughout.PositiveResponsiveness, Quality, Professionalism, Value

Faith · 27 August 2022

Agent replied · 6 July 2023

Thank you so much for the fantastic review Faith, I say it time and time again but we all really appreciate the time and effort you took out of your life to say such nice thigs, it really means so much to us. We hope you have a fantastic rest of 2021 in your New Home and forever after that......well until you're ready to move again anyway :) All the best

5/5

Google

World Class Service! Throughout our house hunting journey we had encountered mixed experience's with other estate agents. It was then refreshing, the house we eventually decided to purchase was through the company that proclaim to be the people's agent, and that they very much were and beyond. Initially we were not planning on selling our property, however given the nature of the housing market, Rich convinved us he would get a record price for our location. Boy was he true to his word, and we more than delighted at the price acquired. They say first impressions count for a lot and in this instance it definately did. We were so impressed with Rich and his team we decided to keep everything in house and use the mortgage service they provide through Love Mortgages. During the whole process it was very evident from the begining this firm is not your typical estate agent. The transparencey and professionalism shown throughout was excellent. Even after we had completed our purchase and sale, New Home 4U were more than happy to help us with any questions we had. It's no surprise to see based on our experience the awards they have won in the short space of time they have been operating. We have recommended this firm to friends and family. If you decide to sell your house, then look no further than this organisation. Many thanks to Rich and his team.PositiveResponsiveness, Quality, Value

Abu · 27 August 2022

Agent replied · 6 July 2023

You are a top man sir for leaving such an amazing review - it was an absolute pleasure selling your home and assisting you to buy your new, rather splendid home. I look forward to seeing you again some day and you know where I am if I can ever help. Take good care of you and your delightful family and stay safe. Thanks again for using NewHome4U

5/5

Google

My husband and I recently decided to sell our house through Rich and his team because of Rich’s friendly approach and because he convinced us he could get us far more than had been suggested by others. In the end he was proved absolutely right. Throughout the sale Rich and his team gave us a first class service including excellent advertising, and at a very competitive cost. Nothing was too much trouble and all of his staff were lovely and very helpful. I mention in particular Ashley who is usually the first point of contact in the office. Ashley was entirely outstanding and always had time to offer help, good sound advice and reassurance in abundance on every aspect of the sale (and purchase) - having had his ear bent on multiple occasions. Selling a home and moving house can be so very stressful but Ashley was on hand every step of the way and I cannot sing his praises highly enough. Only lack of time post-move has delayed writing this review but I would now like to thank Rich and his team for doing such a good job, and give them my highest recommendation. Do not hesitate to use them and put your faith in Rich to come up with the goods, you will not regret it!PositiveResponsiveness, Quality, Professionalism, Value

Michele · 27 August 2022

Agent replied · 6 July 2023

Michele, thanks for the lovely review, means a lot to us all, so glad we got you £40,000 more than the highest agent quoted you, so glad you believed in us - even better that we delivered throughout. It was great to meet you and Mark and I hope that we catch up again in the future. Take good care of yourselves and remember the kettle is always on when you're passing. Alll the best for 2021 and beyond.

5/5

Google

Fantastic service from Rich, Arwel and their team at NH4U. We spoke to Arwel on Tuesday, marketed by Friday, and sold on Saturday!! After a few hiccups along the way from buyers within our chain, but they sorted everything without any issues, all on time, and we got an extra £16,000 compared to the valuations of another local agent and our fees still came in cheaper!!!! Their prices are competitive, well below the market average, and the service is second to none. I do not believe you can get this level of service or the selling prices we achieved by using other agents. You become a part of their family, to the point that Rich is visiting our new location with his family, and we are meeting for drinks to celebrate. What more could you ask for?

Jonathan · 10 August 2022

Agent replied · 6 July 2023

Jonathan, thanks for this beautiful review, it means a lot to, not just me, but the whole gang in the office. It sure was eventful our little journey, what with us selling 4 houses in the chain, but we got there in the end and to be honest, it was all pretty painful. Hopefully you're all now settled in Yorkshire, and we look forward to that beer very soon. You take good care my friend, stay safe and look after your beautiful family

5/5

Google

I would highly recommend Arwel and his amazing team, my and my partner chose to sell with new homes 4 u in 2020, with COVID restrictions they did everything they could to help us sell, I would like to thank Simon also for helping us with our mortgage application, I was always kept in the loop regarding the application and also had courtesy call from Ashley every now and then to see how everything was, safe to say the team were amazing from start to Finish. Thank you all again for your help

Molly · 6 July 2022

Agent replied · 6 July 2023

Thanks so much for this lovely review Molly it really means a lot, Arwels head won't fit out the door now :) Pop by anytime for a cuppa it was an absolute pleasure having you in our lives - stay safe and have a great 2021

5/5

Google

Really impressive customer service and open 7 days a week! I sold my home with newhome4u and loved how on the ball they were. I had a constant flow of viewings (with updates after every viewing on how the viewers found the property). They even suggested potential properties for myself before they reached the market. Phil was occasionally late for viewings due to traffic/ doing other viewings so if possible would suggest doing viewings yourself however nearly all other estate agents who came to value the property would not even offer to do viewings. Ashley/Arwel are very knowledgeable and just brilliant on the phone - exactly what was needed to get my house sold!

Lisa · 6 July 2022

Agent replied · 6 July 2023

Hello Lisa, sorry it' taken me so long to get back to you after you took the time out to leave this wonderful review. We appreciate the time and trouble that you've taken to leave it, it really does mean so much to us. Good luck with your onward purchase, you know where we are if we can ever help. Take good care and stay safe :)

5/5

Google

Advertised our property with NewHome4U and it was best best decision we made. From start to finish the whole process went smoothly, the friendly and helpful staff were always on hand to help when required Estate agent fees were the most reasonable in our area the service was outstanding, they even achieved more than the asking price of our property We couldn’t be happier and we will be using this estate agent in the future Thanks again Rich and the team for everything

Andy · 6 July 2022

Agent replied · 6 July 2023

Fabulous review Andy, thank you so much for taking the time out to leave it, I know how manic your world is, so it is really appreciated, means a lot to us all. Looking forward to catching up over a beer some day when the sun is out or if you're passing Mold, pop in for a cuppa anytime - all the best for 2022

5/5

Google

Rich and his fabulous team actually sold both my house and my partners, achieving a great price for both and carried out the whole process with no problems or stress whatsoever. His enthusiasm and passion for what he does certainly makes all the difference, from the high quality listing, all the way through to completion Thanks Rich 👍🏻

Steven · 28 February 2024

Agent replied · 6 July 2023

Thank you Steve for leaving this very kind review, it was fun dealing with you and I am sure we'll see you again some day in the future - take good care of you and the boys - all the best for 2022

5/5

Google

Rich as always was incredibly helpful, approachable and friendly. We have bought and sold a few properties over the past 30 plus years, Rich and his team are definitely the best estate agents we have ever dealt with. We especially felt very valued and respected every step of the way. If you are buying, selling looking for a mortgage or just need some general advice. You won’t go wrong because these are the best guys in the business!

Estelle · 6 July 2022

Agent replied · 6 July 2023

Wow, thanks so much to you and Steve, I feel as if I should be meeting you in a carpark somewhere with a brown paper bag to say thanks - that really is very kind of you to leave such a beautiful review, thank you so much for taking the time out of your day as I know how busy you both are. Many thanks again and I hope to catch up with you both very soon - you know where we are when you are in Mold and fancy a cuppa :)

5/5

Google

Excellent and smooth process throughout. All the staff we spoke to were very helpful and knowledgable - always quick to answer if we had any questions (thanks Rich 👍🏻) Would highly recommend to anyone, we’ve previously used other estate agents in the area and were let down with the poor service and knowledge. If you’re looking for the best estate agents, NH4U is the one, plus the photographs they take are amazing! Thank you!

Amber · 8 November 2022

Agent replied · 6 July 2023

Thanks so much for your lovely review Amber - hardest instrustion I've ever had to do was at your home (emotionally that is) - your father would be so proud of you and your family - I wish you all the best for the future and hopefully see you some day soon. Take good care Rich

5/5

Google

After 14 months of fallen sales and people in the chain pulling out, berry and George have always been persistent and confident ! Rich has become a very close friend over the past 3 years after meeting him in broughton, His team and knowledge is outstanding we have now sold and moved into our forever home ! I cannot emphasise how good this company is and thank you all from me and my family for your efforts and support!

4483 · 14 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about NewHome4U Ltd Mold

How many reviews does NewHome4U Ltd Mold have?

NewHome4U Ltd's Mold office has 349 reviews across 1 platform: 349 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is NewHome4U Ltd Mold's rating?

NewHome4U Ltd Mold is rated 4.9 out of 5 across all 349 reviews, and 4.9 out of 5 on Google from 349 reviews, checked 9 October 2026.

Has NewHome4U Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: NewHome4U Ltd, Mold won Trusted Agent.

Where is NewHome4U Ltd's Mold office?

NewHome4U Ltd Mold, 16-18 Chester Street, Mold CH7 1EG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.