5/5
GoogleExcellent and efficient. Always willing to help. Gareth is First rate.
Agent replied
Thank you Tristan for your review.
Trusted Agent profile · Mitcham · Surrey
Verified
Goodfellows Mitcham reviews
★★★★★
549 reviews across 1 platform
7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
Part of Goodfellows, see every office.
Goodfellows's office in Mitcham, Surrey, at 7-8 Fairgreen Parade, is rated 4.7 out of 5 across 549 reviews on 1 platform, including 549 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Mitcham office, from every platform, shown as written. First names only.
Google5/5
GoogleHuge thanks to the Goodfellows Mitcham sales team - James, Damian, Cathy, Kieron and Sales Manger Jamie! Our sale and purchase was smooth and everything was done so quickly and proficiently. I never had to chase anything as i was regularly kept informed throughout the process. I would highly recommend them. Thank you all for such a great service!!!
Agent replied · 20 November 2023
Thanks for the awesome review, Bea! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
5/5
GoogleSo helpful. We had a really tricky sale due to factors outside of our control but Jamie and Reece both worked really hard on our behalf to push the sale through. Right from the point of the initial quote visit they struck the right balance between making recommendations as market experts and making sure we felt comfortable to make the decisions that were right for us. Would use again if I were ever buying in the area again.
5/5
GoogleHuge thanks to the Goodfellows Mitcham sales team - James, Damian, Cathy, Kieron and Sales Manger Jamie! Our sale and purchase was smooth and everything was done so quickly and proficiently. I never had to chase anything as i was regularly kept informed throughout the process. I would highly recommend them. Thank you all for such a great service!!!
Agent replied
Thanks for the awesome review, Bea! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
5/5
GoogleHad a fantastic experience with the the help of James - really brilliant. We're first buyers and didn't have a clue... but he made the experience easy, explaining what was needed and offering advice. Helped us push everything through on time and even looked at boiler to make sure it was working for our move in. Great experience would recommend to all.
5/5
GoogleWant to thank Gareth Vaughan for not only helping us find a home in time but for also finding the nicest landlord for helping me with my paperwork and always staying on top of everything. Couldn't thank him enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAt a time when I really needed find a place before Christmas and move in, all the agents I called said it was impossible BUT then I got in contact with Goodfellows in Mitcham and spoke with Gerald Afriye and all I can say is that he clicked his fingers and I had the keys in my hand within two days. He was incredibly professional, friendly and very responsive. He made the impossible happen and on top of that he made it so easy for me. He is an absolute star, thank you so much for everything. Happy New years to you all.
5/5
GoogleVery good team and quick response for all the questions, thanks Gareth
Agent replied
Thank you for taking the time to review our service - we look forward to helping you again in the future.
5/5
GoogleGood company. Gareth is quick, responsive and efficient in his job.
Agent replied
Ludo - we at Goodfellows love it when people take the time to review our service and especially mention our staff in person. Thank you
5/5
GoogleAwesome welcoming, excellent marketing strategy, ready to see me through the process, infact the service makes renting looks easy. Thank you so much for making my renting possible and quick.
5/5
GoogleWould very much recommend Goodfellows Estate Agents - Mitcham, particularly Nelson Samuel-Onyugo who was extremely helpful, diligent, and efficient in assisting with my tenancy application all within a very short time framePositiveResponsiveness, Professionalism
5/5
GoogleAfter having my flat up for sale with another estate agent for over a year and only having 4 viewings I decided to try Goodfellows. Omar Shosanya visited to do the valuation and I signed the documents for them to sell the property. After 10 days the flat was sold
5/5
GoogleJonathan Walugembe. I had a great experience when Jonathan steered a protracted sale through to completion with great patience and skill. He is professional, friendly, polite and knowledgeable. No hesitation in recommending him and giving him a well-deserved 5 star review.
5/5
GoogleI've very happy with the service I received from the team at Goodfellows in Mitcham. I mainly dealt with Kollis who was particularly helpful and professional.
5/5
GoogleJonathan helped me to secure the property and he ensured for a smooth process and did a numerous number of followups from both the parties. Appreciate your servive.
5/5
GoogleExcellent service from Reece for showing me around a property and keeping me updated on any other properties during my search always staying in contact and updating me accordingly. Highly recommend.
5/5
GoogleI recently purchased a repossessed flat via Goodfellows Mitcham. Repossessions are high pressure transactions with a tight schedule. Both Jonathon, the agent, and Liz, the sales development manager, who handled the sale, provided a prompt and excellent service throughout the transaction ensuring the process completed at the earliest possible time. Thanks guys.
Agent replied · 9 January 2025
Thank you Greg for sharing your experience and our team were provided an excellent level of customer service.
5/5
GoogleSpoke to a person called Reece on the phone. he was so polite and was really helpful and knowledgeable when answering my questions, he clearly knows what he’s talking about and cares about his job and customers. would definitely recommend, he’s brilliant.
5/5
GoogleI recently purchased a repossessed flat via Goodfellows Mitcham. Repossessions are high pressure transactions with a tight schedule. Both Jonathon, the agent, and Liz, the sales development manager, who handled the sale, provided a prompt and excellent service throughout the transaction ensuring the process completed at the earliest possible time. Thanks guys.
Agent replied
Thank you Greg for sharing your experience and our team were provided an excellent level of customer service.
5/5
GoogleGareth at your branch in Mitcham - an true credit to your Company. Professional and approachable. Made the whole process so easy and stress free for us. And very accommodating. Will highly recommend not only your services as a business, but his approach to ensure customer satisfaction is guarantee. Great job Gareth!!!
Agent replied
Thank you Miguel for taking the time to review our service from our Mitcham branch - especially mentioning the excellent service you received from Gareth.
5/5
GoogleI recently had the pleasure of working with Reece at Goodfellows in Mitcham, and I can't recommend him highly enough. From the moment I walked in, he made me feel welcome and understood my needs right away.
5/5
GoogleWe were fully supported when buying a new over 55’s retirement flat for my mother. Goodfellows are brilliant communicators and were able to help us complete contracts smoothly
5/5
GoogleUsed Gareth to find a new home - his service was really efficient and found him easy to deal with. Overall service has been fantastic. Unlike a lot of other agencies who seem to ignore your requirements, Gareth and Goodfellows only sent properties that met our criteria. Will use again and highly recommended.
Agent replied
Liam, thank you for taking the time to review our service, especially mentioning Gareth in your review.
5/5
GoogleGreat service from Goodfellows, from start to finish, thanks to their team, Maisie, Omar, Jonathan. Received regular updates at all stages, well done.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows Mitcham
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, Mitcham won Trusted Agent; Goodfellows, Morden won Gold; Goodfellows, London won Gold.
