Every review we hold for the Mitcham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat agency. Fast responses and very proactive. They were a great help and managed to push the sale through from start to finish in under 3 months.PositiveResponsiveness, Quality, Professionalism, Value
Olivier · 5 June 2022
Agent replied · 4 June 2024
Dear Olivier, thank you for posting this review , we are really pleased that you felt able to write these very kind words as with the Stamp Duty holiday it wasn't always easy to deliver a great service but you have summed up your experience beautifully. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleI have had the pleasure to be supported by Reece in buying a new property. He's been very helpful and professional. Thank you so much for your help! Highly recommended agency
Marco · 15 April 2022
Agent replied
Dear Marco , your choice of words really captures what our service is all about. Well done to Reece in providing such great service we are delighted to have you on the team. Thank you Marco for such a great review. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleI highly recommend Goodfellows Estate Agents in Mitcham for Buying, selling or renting and aftersales service is impeccable with the help of Reece and Nelson..... 5 StarsPositiveResponsiveness, Quality, Professionalism, Value
Timbero · 31 May 2022
Agent replied · 30 May 2024
Dear Timbero tt, thank you for your 5 STAR review , it is always great to read a review where two of our services get highlighted by the same client . Well done yo Nelson and Reece for providing you with a service they can be proud of. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleI bought my property through Goodfellows. Musa handled everything from me. Great all round service. The way he handled everything worked very well always responsive and always available. Nothing was too much very happy with the service.
Gavin · 29 March 2021
Agent replied
Dear Gavin, Musa will be delighted to read this as indeed are we. To know that the service was great all round and that he was responsive and always available is a great testament to him as an estate agent. Great work Musa , well done. Kind regards Goodfellows Mitcham
★★★★★ 5/5
GoogleFantastic Service from the firm. Very professional and prompt in answering my queries and providing me with any information i need. Special Thanks to both Cathi and Elizabeth for their help and services provided throughout the process. We definitely recommend to others.
Victor · 16 September 2019
Agent replied
Thank you very much Victor for taking the time to leave a positive review for us.
★★★★★ 5/5
GoogleGareth at Goodfellows, has successfully helped me to find suitable tenants to rent out my one bedroom flat to. He dealt with queries and requests promptly and efficiently, ensuring everything ran smoothly. I found him to be very helpful, friendly and personable.
Kathy · 16 September 2019
Agent replied
Dear Kathy, We are delighted to read that our Mitcham lettings team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the service you received from Gareth. We like to pride ourselves on the service we deliver. We would like to wish you all the best for the future.
★★★★★ 5/5
GoogleI have reported a boiler issue to the agency and Jeff was very helpful in responding to my request. i'm very thankful to him
Maiza · 18 April 2020
★★★★★ 1/5
GoogleBooked an appointment in writing for a valuation but sadly they didn't bother to turn up. Assuming this is how they will approach the tenant finding process so can't see it being a quality service. The kind of frustration you don't need in life.
T · 16 September 2017
Agent replied
I am sorry that you have been let down at this time - unfortunately due to a lack of communication at our end our Business Development team booked in the meeting without realising that the manager was on leave. He did try to contact you on the day to confirm the meeting prior to leaving home but this proved quite difficult. Please accept our apologies.
★★★★★ 5/5
GoogleAn absolutely exceptional service provided by Maria Morgan. She has a very strong work ethic and is always willing to go the extra mile to ensure customers receive an exceptional service. I am eternally grateful for all her support. Definitely recommended
Nabil · 16 September 2019
Agent replied
Thank you Nabil for leaving us a 5 star review and mentioning the service you received from Maria.
★★★★★ 5/5
GoogleJust to say thanks to SHYVONNE , she was very helpful showing me the property with an big smile and always prompted to help me with any enquiries that i had! Will always recommend this very professional agent and agency!
Thanks again for all your efforts!
Fernando · 23 September 2023
★★★★★ 5/5
GoogleFantastic experience with Mr. Reece! He was professional, responsive, and truly understood our needs. His knowledge and attention to detail made the process smooth and stress-free. Highly recommend!
Iryna · 16 September 2024
★★★★★ 1/5
GoogleAs a landlord I would NOT recommend this company as the accounts team will send you an invoice after one year of you moving away from them stating money is outstanding. They also hold payments on account and don't release it.
Hinal · 24 December 2023
★★★★★ 5/5
GoogleFantastic experience with Mr. Reece! He was professional, responsive, and truly understood our needs. His knowledge and attention to detail made the process smooth and stress-free. Highly recommend!
Irena · 24 August 2024
★★★★★ 5/5
GoogleGreat service received from Cathy, Reece, Musa ,Jamie and the rest of the team that helped with the sale of a house. Great communication received and would recommend the team. Thank you !,PositiveProfessionalism
Susan · 2 June 2021
Agent replied · 1 June 2024
Dear Susan , thank you for your 5 STAR review. It really means a lot to the team to get a vote of confidence from you the client. We certainly feel that great communication is the key and your review says that . Kind regards Goodfellows Mitcham.
★★★★★ 5/5
GoogleReece done some viewings with me and was excellent with advice in helping me find the right property, I would definitely recommend as an agent in Mitcham
Shammai · 1 September 2024
★★★★★ 4/5
GoogleVery friendly and smooth experience. My only issue is that when we went to collect the keys on Saturday no one was in the office, although it was listed as open on Google. I think it would help if it states "telephone branch before making your way here."
Ed · 3 June 2023
★★★★★ 5/5
GoogleHad a great experience with Goodfellows in purchasing my property, specifically with Reece Garcia who was my estate agent. Would highly recommend.
Jasdeep · 11 November 2022
Agent replied · 24 June 2023
Dear Jasdeep , Reece will be delighted to get his name mentioned on your great 5 Star review ... thank you for sharing your experience with us . Kind regards Goodfellows Mitcham.
★★★★★ 5/5
GoogleThank you Reece & Jamie great service and communication
Sue · 24 June 2022
★★★★★ 1/5
GoogleThe manager (Nelson Samuel-Onyugo) is greedy and twist his tongue with different tactics and methods. I my case the landlord agreed with me but the manager wanted him to charge higher rent so he didn’t give me the house!
Farhan · 16 September 2018
Agent replied
Dear Farhan Bhutta
Thank you for responding and supplying the information needed to investigate. Following the accusations in the review I contacted the landlords and they informed me that they were made aware of your offer via Goodfellows, however felt it was too low and have since let the property for more. They also informed me they had never been in contact with any potential tenants and your claims are unfounded. I apologize if you felt the staff were siding with the Landlord, but Goodfellows has a duty of care to both the Landlords & Tenants and part of that care is being honest with all parties as to what we believe a property can achieve. I hope you have been more successful elsewhere.
Regards
Stephen Offield
★★★★★ 5/5
GoogleWe just bought a new home through Goodfellows, and they were great throughout the process. Our purchase was managed by Jonathan - he was really friendly, clear and responsive.PositiveResponsiveness, Professionalism
Barnaby · 27 June 2021
Agent replied · 26 June 2024
Dear Barnaby , thank you for taking time to post this review. We really do appreciate the 5 stars that you have awarded to Jonathan for his service and I am sure that he will be extremely pleased to have those three words (Friendly , clear and responsive ) associated with the service he gave you. Kind regards Mitcham Goodfellows
★★★★★ 5/5
GoogleGood Agent, with a passion for customer service! They've helped with two of our family sales now and both have been relatively smooth rides. Undoubtedly the best in Mitcham! Jamie also has a lovely personable approach.
Ramzee · 16 September 2019
Agent replied
Thank you Ramzee for your excellent review.
★★★★★ 5/5
GoogleWe had good with you guys , specially dear GARETH , thanks for your help, that was first time experience with GOODFELLOWS , and so happy, we found good place with really good landlord , thanks
Shahoo · 16 September 2019
Agent replied
Thank you Shahoo for your extremely positive review. We were all very pleased to have been able to support you through the process of finding a new home.
★★★★★ 5/5
GoogleGreat experience with Ms Shyvonne Clarke. Very friendly and her level of professionalism and dedication towards her work is outstanding. I will recommend her for anyone who is looking to rent a property with Goodfellows Estate Agent. Absolutely fantastic experience!
Lizzy · 30 October 2023
★★★★★ 5/5
GoogleI had the pleasure of working with Jonathan to purchase my flat. We had a lots of challenges for many months but he would never stop being professional and friendly at the same time. Very responsive always, never needed to chase for anything, regularly checking in to update me on everything. I cannot recommend him enough, it was an absolute pleasure to deal with Jonathan!
Eszter · 16 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
