Trusted Agent profile · Mitcham · Surrey
Verified
★★★★★
549 reviews across 1 platform
7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
Part of Goodfellows, see every office.
Goodfellows's office in Mitcham, Surrey, at 7-8 Fairgreen Parade, is rated 4.7 out of 5 across 549 reviews on 1 platform, including 549 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Goodfellows won in 2026.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mitcham office, from every platform, shown as written. First names only.
5/5
GoogleI had a really great experience letting a property with Goodfellows. Suzanne was so welcoming and was excellent helping us. Her communication was always really clear and let us know where we were in the process. Sanya was also so helpful with all the documents. Letting was a breeze!
5/5
GoogleOutstanding service from this agency, especially Jonathan who is very professional and knowledgeable, one of the best sales person I’ve met while searching for my dream house. Thank you
Thank you Yulia for rating our service and leaving us a positive review.
1/5
Googlei don't know, somehow staff at this branch never calls back, even if you are calling them day after day to get a viewing in to see a property on sale. It happened now twice to me and I guess next time I see a property on sale by Goodfellows Mitcham I will just skip it.
We sincerely apologise...We did manage to call you back (on the 24th) and you are booked in for the 29th to see Orchid Lodge. You have also been sent properties for two others we have in the area on the (26th). Still not good enough and we acknowledge your unhappiness. Kind regards Goodfellows Mitcham.
5/5
GoogleJamie was extremely helpful and supportive. He couldn't do enough for us and was there to help with any issues that we had. I cannot recommend him enough.
Thank you James for leaving us a five-star review and mentioning the excellent service you received from Jamie and the Mitcham team.
5/5
GoogleThe team and Reece was very professional and dealt all things in an organised manner
5/5
GoogleThroughout our time dealing with Goodfellows, my partner and I have nothing negative to say. From our first phone call, viewing and later on in the process of letting a property, the service has been magnificent. Gerald in particular has been extremely helpful and superbly welcoming. Someone give that guy his own talk show, he has the gift of the gab.PositiveResponsiveness, Quality, Professionalism
Dear Keziah , we love this review and well done Gerald for getting noticed!! We want tenants to know that we are there to help and get them the property that they really want. Thank you for using us. Kind regards Goodfellows Mitcham.
5/5
GoogleThanks to Carlene and the whole team we are moving very smooth into our new property. Thank you very much and God bless you guys! Angel, Mariya and Alex
We at Goodfellows love to receive great feedback, especially taking the time to mention our staff and the service they provide.
5/5
GoogleGareth has been very helpful from the beginning. They found me tenant in January very quickly and being a first time landlord have helped me with lots of questions!
We take pride in giving outstanding service to every customer at Goodfellows. Thank you for taking the time to review our service of Gareth in our Mitcham Goodfellows branch.
5/5
GoogleJonathan was both professional, honest and charming throughout the whole process. I would definitely recommend Goodfellows to any first time buyers who are looking for honest advice.
Thank you for leaving us a 5 star review and sharing the excellent service you received from Jonathan.
5/5
GoogleOmar Shosanya was initially my main contact when I arranged to view a property that was advertised by the Mitcham office of Goodfellows Estate Agents. Omar was very professional and also a pleasure to work with, from the initial viewing to keep us updated throughout the process. Will definitely recommend him and his team at Goodfellows.
5/5
GoogleThird time using Goodfellows so must be good - Gareth is always available or promptly calls back :)PositiveResponsiveness, Professionalism, Value
Dear Raewyn, three times is so brilliant to know. Thank you for your positive review and Gareth is delighted with the feedback. Kind regards Goodfellows Mitcham
5/5
GoogleJack & Cathi were amazing from start to finish chasing up on our behalf, and helping to complete in a good time frame. Thank you to the both of them. Highly recommend!
5/5
GoogleShyvonne Clarke has been amazing at helping us in our property search! She has ensured that it's been a smooth process and has been very communicative throughout. I would highly recommend her and Goodfellows!
5/5
GoogleUsed Goodfellows when we had to move in a hurry after our landlord sold up. Gerald at the Mitcham branch has been fantastic, answered all our question and responded to all our nit picking emails quickly. In short he made the process as smooth as possible and got us into the property with minimal fuss!
Dear Freddie , thank you for your very kind and very well received five star review. Gerald will be delighted with your kind words and this will motivate us to keep up the good work. Kind regards Goodfellows Mitcham.
5/5
GoogleReece was professional and helped me during my property search, would happily deal with him again
5/5
GoogleNelson has been amazing throughout the entire lettings process. A funny & friendly guy & a true asset to goodfellows!
Dear Isobel , thank you for this lovely 5 STAR review , we didn't realise that Nelson has such a great sense of humour ...or did we !! We also agree that he is a great asset to Goodfellows. Kind regards Goodfellows Mitcham.
5/5
GoogleMoving house can be daunting but Gerald has been very helpful and he has supported us through the transition between house viewings, referencing and collecting the keys. He was always on time to our appointment and kept the Communication fluid . Thank you
5/5
GoogleThank you Reece for great customer support and engagement. I would recommend always. Thanks, Carlos
5/5
GoogleCan't fault the service I received when looking for a flat. Gareth was absolutely brilliant and arranged everything really quickly. I would definitely recommend.
Thanks for the great rating. We greatly appreciate the support.
5/5
GoogleWe contacted the Goodfellows staff on Rightmove, and then the friendly Keyley contact us and showed us the house. As an international student, we were not fluent in English, but Keyley was patient enough to answer our questions, which was a great experience.
5/5
GoogleThis is our first time renting a house through an agency, Gerald was a great help and assisted us through the whole process in a very professional manner. We love our new house and really appreciate the help and can only recommend goodfellows.
5/5
GoogleSarmilan's service was first class. Fantastic experience all round.
5/5
GoogleAmazing team who always gonna support you and give you the right answers and advices . Special thanks to James who find our dream house!
Thank you Steliqn for your kind review. We hope you will be happy in your new property.
5/5
GoogleHi All I would like to say Goodfellows has been great with me and my wife with the purchase with our first house,I would like to say Omer shosanya has been good with us and was very helpfull with any enquiries that we needed, Thank you Omer shosanya and wish you all the best!!! Kwan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Goodfellows, Mitcham won Trusted Agent; Goodfellows, Morden won Gold; Goodfellows, London won Gold.
