Trusted Agent profile · Milton Keynes

Under 1 Roof Milton Keynes reviews

4.0

★★★★★ Great

761 reviews across 2 platforms

51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX

Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 761 reviews on two platforms, including 41 Google reviews rated 3.9.

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3.9 / 5

41

Reviews on Google

This office

Trustpilot logo

720

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have dealt with Chris...

We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.

Kate · 13 November 2020

Agent replied · 22 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Very responsive and active in dealing…

Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.

Tamer · 15 September 2026

1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.

Marc · 3 October 2020

Agent replied · 22 November 2024

It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, email your contact details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Vivian

Vivian, thank you very much for your support throughout this whole time! It was such a pleasure to communicate with you in the past 2 years.

Laura · 11 June 2026

Agent replied · 23 June 2026

Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Mark was great from the start of my…

Mark was great from the start of my buying process, I had always been told to be wary of estate agents but from day one mark always made me feel comfortable, very happy new home owner!

Crystal · 18 October 2024

Agent replied · 22 November 2024

Thank you, Crystal, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Listed Mill

Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.

Rosemary · 3 August 2020

Agent replied · 22 November 2024

We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

4/5

Trustpilot

Sale of 1 Ullswater Drive, Alderley Edge, Cheshire

The process of finding a buyer for the property, photos, managed viewing, advice was first class. The early management of the sale probably didn't go so well, but after discussions early in Sept the dedication and hard work by Anna Stocks was exemplary. So many calls chasing up everyone involved, advising how to solve issues, keeping people informed - would not have happened without her. Thanks Rob

Rob · 11 October 2022

Agent replied · 22 November 2024

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.Regards,Anna

5/5

Trustpilot

Very prompt and helpful assistance from…

Very prompt and helpful assistance from my property manager, Nya Goodings at the Richmond branch.

John · 19 August 2026

Agent replied · 23 September 2026

Thank you for taking the time to review our service, John - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

Perfect renting experience!

I had the pleasure of working with Bea Elliott on finding and renting my new flat. It is so hard (especially in a pandemic!) to find somewhere remotely but Bea was SO helpful and I really appreciated her going to the extra effort of sending me lots of videos and photos so I could see everything. She has been a dream to work with and I am so happy with my experience - thank you Bea! :)

Issy · 18 March 2021

Agent replied · 22 November 2024

Hi Issy, thank you so much for your kind review, it was my pleasure too. Wish you all the best!Regards,Bea

5/5

Trustpilot

George was fantastic at managing a very…

George was fantastic at managing a very tricky sale - we used other agents for over a year that didn’t deliver the same great efforts that George put forward. He managed the process so closely and made sure it was very well processed. Highly recommend.

Matthew · 3 May 2024

Agent replied · 22 November 2024

We really appreciate your kind feedback, Matthew. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Google

No. Just no. Constant trespassing on property by teens, old enough to know better, have led us to complain - to no avail.l, so must go civil, apparently. They wait until we are not home, throwing balls at house, or playing on our patio, uninvited and while we are out, until one of them gets hurt on our owned property, we are left responsible. Countless emails to this agent, and videos. Was asked by police if I wanted to file a formal report and said no, thinking this agent would be reasonable as in, how would he like it if this were happening to him? A decision I regret, but now see this is harassment of us, as two older women living together, alone, perhaps, to regard us with interpreted LGBT discrimination? Or probably seen as vulnerable? Not sure which…because I cannot understand why an agent wouldn’t want to ensure the peace and safety of surrounding properties, and their owners. Makes no sense. Also, These are Not children - teens, old enough to know better. Tried speaking, kindly, to one of the mothers of these kids only to be sworn at for all neighbourhood to hear. Sent to agent - nothing. Rules for freehold property ownership not being upheld, and intimidation and harassment of two older women living alone.

Maria · 23 November 2024

Agent replied · 10 November 2024

Yet more false accusations of a neighbour’s child playing out. Nothing to do with the company at all. The tenant in question has had police called on her and nothing found. Maria again trying to make someone’s life a misery.

5/5

Trustpilot

Professionalism and persistence.

The sale of our family home took 8 months and was a drawn-out and complex experience. Sophie Norris from the Islington office was fantastic throughout, she was tenacious, thorough and I always knew exactly what was going on. There were some unexpected barriers in the way but Sophie dealt with them all expertly and she always made me feel that the sale was her top priority.

Victoria · 9 September 2022

Agent replied · 22 November 2024

Thank you, it was our pleasure. We know that selling a home can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Wishing you the best of luck!Regards, Sophie & Savills Islington

5/5

Trustpilot

We let our house in Ealing

We let our house in Ealing, West London through Savils who were extremely professional with us and the tenants they found us from the outset of the search through to completing the let and now to managing it. Our key contact from the outset was Paul Leslie who was actually the key reason we decided to work with Savils. Refreshing to see such a high level of professionalism and follow through. Would not hesitate to recommend Paul and Savils to any other homeowner who are looking for a professional team to let their property.

Robert · 20 November 2019

Agent replied · 22 November 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.

1/5

Trustpilot

WARNING

WARNING - DO NOT USE THIS COMPANYI was asked to be a guarantor so i agreed. This awful, arrogant, ignorant, OTT company sent me a link to add info they supposedly require. I cant believe what they have asked for me to supply? very intrusive to say the least, almost everything except my inside leg measurement or is that to come? They state that you can ring or email them but you can never get through or a reply. I think they only exist because people have no choice, DISGUSTING!!!!!!!!!!!!!!!

B · 11 November 2024

Agent replied · 22 November 2024

Thank you for sharing your experience with us, we can assure you we do operate within the requirements of guarantor acceptance, but would like to find out more about your experience. Please email additional detail to socialmedia@savills.com so we can thoroughly investigate the situation.

5/5

Trustpilot

An experience all landlords should encounter

Adam and Morgan worked extremely hard to let my property and understood the current market. Against all odds, finally, the rental value increased, which I had not seen for several years. They both were in contact with me on numerous occasions, over different matters, as Adam is the Manager and Morgan the negotiator of the Battersea Branch on the Northcote Road. Both with an immense amount of knowledge and experience, I can't thank them enough.

Annette · 25 March 2021

Agent replied · 22 November 2024

Thank you for your review and kind words. We are glad to have got you the increase in rent for you and look forward to the continuation of working together.Regards, Adam and Morgan

5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

Agent replied · 22 November 2024

Thank you for taking the time to review our service, Jenny - feedback is always incredibly helpful.I’m delighted that we meet your expectations.

2/5

Trustpilot

Communication is appauling

Communication is appauling. I have been promised a call back on 4 occasions from the same person about a property that was viewed.

MSLW · 9 June 2026

Agent replied · 23 June 2026

Thank you for your feedback, and we’re very sorry to hear about your experience. We completely understand how frustrating it must be to be promised call backs and not receive any updates, especially after viewing a property. We would like to understand more about this, could you please provide more detail to socialmedia@savills.com so we can investigate how this has happened?

1/5

Trustpilot

Saville’s

I needed to rent a big property then what I’ve been with for the last 6 years with marshals in Windsor so I found I property with Saville done the viewing lovely just what me and my son needed after loosing my husband few years ago it’s been very hard being a single parent but I’ve worked very hard to give my son what he needs with his father not with us. So Saville started the process for my job I’m a female taxi driver for cooperate clients/ personal clients and also started working with Uber as a second job with the cost of living was getting harder. They firstly email what kind of client I had and stated that I can not allow Uber drivers to pk on the property grounds? I just about have 2 awkward parking space outside a 4 bed hse that I was interested in so I don’t know were my guests were to pk anyway I didn’t understand why they were saying this to me anyway I continued few days later I get a email from a member of staff very late asking me to pay deposit of £600 which I did the next day then the references stated me & my son both were renting the property so everything was all gone through with my son and my reference took longer being self employed so in the beginning I told then my tax return I submitted in January 2025 but it will not show what I’ve been earning from April 2024 that’s were I’ve can show I earn enough to rent the property I was told tax return is no issue it’s just a tick mark for the referencing. its been hard since Covid to get back on track with taxing also my license finished jan 24 and DBS took nearly 4 month to complete with back logs.The reference company also stated they can just look at my bank details for income for last 6 months which shows enough income We had another hse we also like in process if this one was not possible.Cut a long story short my reference was decided as only because of my tax return didn’t showed enough earnings for 23/24Saville’s were only interested in seeing my tax return they didn’t care about my sons earnings/ my earnings from bank details they had which show more then enough.I actually thought about all that had happened they actually wasted our time the made said and done unfairly to me and my son and I found this is because they WERE ACTUALLY RACIST.I’m glad it didn’t all go through I don’t want to deal with people like Saville’s/racist I’ve seen plenty of that all my life and especially in Windsor.We actually found a beautiful property with a lovely estate agent who in a better area and we are happy.But another lesson learned for the books who not to deal with again !

Gold · 23 October 2024

Agent replied · 22 November 2024

Thank you for your feedback, and we are sorry to hear that you were unsatisfied with the service you received. Savills has zero tolerance to any form of racism and racial discrimination, so to hear of your experience we would sincerely like to find out more as a matter of priority. Please email additional detail to socialmedia@savills.com so we can investigate further.

1/5

Trustpilot

Saville’s

I needed to rent a big property then what I’ve been with for the last 6 years with marshals in Windsor so I found I property with Saville done the viewing lovely just what me and my son needed after loosing my husband few years ago it’s been very hard being a single parent but I’ve worked very hard to give my son what he needs with his father not with us. So Saville started the process for my job I’m a female taxi driver for cooperate clients/ personal clients and also started working with Uber as a second job with the cost of living was getting harder. They firstly email what kind of client I had and stated that I can not allow Uber drivers to pk on the property grounds? I just about have 2 awkward parking space outside a 4 bed hse that I was interested in so I don’t know were my guests were to pk anyway I didn’t understand why they were saying this to me anyway I continued few days later I get a email from a member of staff very late asking me to pay deposit of £600 which I did the next day then the references stated me & my son both were renting the property so everything was all gone through with my son and my reference took longer being self employed so in the beginning I told then my tax return I submitted in January 2025 but it will not show what I’ve been earning from April 2024 that’s were I’ve can show I earn enough to rent the property I was told tax return is no issue it’s just a tick mark for the referencing. its been hard since Covid to get back on track with taxing also my license finished jan 24 and DBS took nearly 4 month to complete with back logs.The reference company also stated they can just look at my bank details for income for last 6 months which shows enough income We had another hse we also like in process if this one was not possible.Cut a long story short my reference was decided as only because of my tax return didn’t showed enough earnings for 23/24Saville’s were only interested in seeing my tax return they didn’t care about my sons earnings/ my earnings from bank details they had which show more then enough.I actually thought about all that had happened they actually wasted our time the made said and done unfairly to me and my son and I found this is because they WERE ACTUALLY RACIST.I’m glad it didn’t all go through I don’t want to deal with people like Saville’s/racist I’ve seen plenty of that all my life and especially in Windsor.We actually found a beautiful property with a lovely estate agent who in a better area and we are happy.But another lesson learned for the books who not to deal with again !

Gurvinder · 23 October 2024

Agent replied · 23 December 2024

Thank you for your feedback, and we are sorry to hear that you were unsatisfied with the service you received. Savills has zero tolerance to any form of racism and racial discrimination, so to hear of your experience we would sincerely like to find out more as a matter of priority. Please email additional detail to socialmedia@savills.com so we can investigate further.

5/5

Trustpilot

My key contact is Deanna and my…

My key contact is Deanna and my experience and interactions with her have always been positive. Deanna is very customer focused, the consummate professional and a great communicator i.e. always keeping you updated if there is a matter to be resolved.

Concept · 21 May 2024

Agent replied · 22 November 2024

Thank you so much for your review, Concept. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Lettings Property Management - Gus Young

The lettings team has managed my property for a number of years now and I've always found the team to be professional and responsive, taking a lot of care to understand any concerns I have had as a landlord and handled issues with diligence and consideration for all parties. Particularly in recent years, I would highlight Gus Young, who as my property manager I have been really impressed with the level of service, support and attitude that he exhibits in all our interactions and efficient way he deals with day to day property challenges. Would definitely recommend him to other landlords as a great manager.

Luke · 18 October 2024

Agent replied · 22 November 2024

Thank you for taking the time to review our service, Luke - feedback is always incredibly helpful.I’m delighted that we meet your expectations.

1/5

Trustpilot

By far the worst horrendous frustrating…

By far the worst horrendous frustrating experience while letting my property out at Sevenoaks Kent, UK. The team is never available and always on holiday. When you do reach the top management they are not interested either. Either it’s a lazy bunch of people or a badly run organization however I pay the management fees per month and in return they are not even able to get my tenant to give access to property to repair something that is overdue for months and I am keen to pay and fix. Not only am I paying them but I’m also a landlord who wants to make sure her property is well looked after and all they care about is to collect the money and keep the tenant happy and the landlord in utter frustration. Do not deal with this company. I’m an international Renter and I wrongly chose them because I live in Dubai and they have an Office here. But the standards of service are below a Third World country level.

Gabrielle · 18 October 2024

Agent replied · 22 November 2024

Thank you for getting in touch, Gabrielle. We are very sorry to hear of your experience, this is not the customer service we aspire to.We would very much like to hear more about this in order to learn how we can improve. Please email any additional information, including property address and any individual contact detail, to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Caring, considerate property managers

I experienced an accidental injury as our communal area light was broken. Aliya C our property manager is always super helpful, positive & quick to respond to any problem no matter how big or small. Within a few hours, we already had an electrician confirmed to come resolve the problem & within 3 days the issue was rectified completely and shockingly at no cost. Really impressed with the timely delivery as always. We’re lucky to have her as our property manager 🙂‍↕️

Mei · 17 October 2024

Agent replied · 22 November 2024

We are so pleased that everything worked out successfully for you, Mei. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Appreciation to Mr. George Pride

I would like to take this opportunity to thank Mr. George Pride for his services to me and my family on the management of the apartment 3.3 Percivall House in all the tenancies in the unit. I appreciate his prompt response to questions and problems from both the tenants and me, the ability to offer solutions to solve the problems and issues by mobilizing appropriate contractors and services. I would like to extend my special appreciation for his help during the period this summer when my family stayed in the apartment temporarily before the next tenant moved in. His professional help for me has been outstanding and I don't see any aspect that needs to be improved. I hope I will continue to enjoy the professional help George could offer.

Kin · 2 October 2024

Agent replied · 22 November 2024

Thank you so much for your review, Kin. It's much appreciated. If you need anything further please don’t hesitate to contact us.

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Questions about Under 1 Roof Milton Keynes

How many reviews does Under 1 Roof Milton Keynes have?

Under 1 Roof's Milton Keynes office has 761 reviews across two platforms: 41 on Google, 720 on Trustpilot (across the whole business).

What is Under 1 Roof Milton Keynes's rating?

Under 1 Roof Milton Keynes is rated 4.0 out of 5 across all 761 reviews, and 3.9 out of 5 on Google from 41 reviews.

Where is Under 1 Roof's Milton Keynes office?

Under 1 Roof Milton Keynes, 51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX.

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