Taylors Lettings Milton Keynes reviews

★★★★★ 1/5

Google

I am sorry but I don't recommend this estates agent, they don't care about customers, just using all sorts of excuses about the delay of conveyancing process. I wasted so much money on all the withdrawn offers from the so called prospective buyers. They have not much sympathy for you as a client.

Carmen · 19 December 2024

★★★★★ 5/5

Google

I have used Taylor’s to sell my mother in law property , they have been amazing , professional and helpful . The property sold I. 2 weeks . Thank you to Darren Reynolds and Roger for all their help can wholeheartedly recommend them

Irene · 16 June 2022

★★★★★ 5/5

Google

Really helpful team. Get exactly what you're looking for always

Lizzie · 16 March 2026

★★★★★ 1/5

Google

At first Taylor’s seemed helpful. They arranged a viewing over the phone and said they would ask the landlord if they would accept pets and that they can still arrange a viewing for us. We did not receive any form of confirmation until my partner called up the next day to find out our viewing had not been booked on the system so they put us in for another one. When we went to the viewing, the landlord was friendly, no issue with them. The agent gave us their card and told us to email them and that she would get back to us the next morning to fill out forms to be considered. My partner and I emailed straight away as we got home after the viewing. We didn’t receive anything from the agent the next day. My partner tried calling several times and couldn’t get through so decided to send another email. Two days later, the agent eventually came back on email and said sorry the landlord has chosen someone. We don’t have any issue with not being chosen, we are annoyed and frustrated that the agency messed us around twice. First, messing up our viewing then giving us their card to email them to provide us forms which they did not do. They could not be bothered to reach out to us to let us know that we were not chosen and there is no need to fill out forms. We only found out because we kept on chasing. Completely wasted our time!

Emily · 16 June 2023

★★★★★ 1/5

Google

I spoke with a senior member of the MK team who ticked all our boxes in terms of experience and understanding our needs. We put our apartment on the market in 2021. Our case was passed onto the younger newer recruits which unfortunately showed in their investment and professionalism when handling our home. They were late on more than 2 of the showings, shared sensitive data with viewers regarding our timeline and situation which I'm convinced influenced the offers we received. Very nice guys, but not what you want with a major investment. Additionally, on multiple occasions showed impatience and irritation about listing price. On the initial listing they even listed the property at our lowest discussed takeaway price instead of the starting priced that had been discussed, thank goodness I caught it and they corrected the listing, however theres no telling how many people would have seen it. The senior members were often too busy or away to deal with the property. If you are dont mind losing out on 10-20k then Taylor's will do you just fine.

Janie · 16 June 2023

★★★★★ 5/5

Google

Recently moved into my home all thanks to the amazing team at Taylors sales and lettings. I was nervous and unsure on the process but from my very first encounter with Katie, I was put at ease straight away! All of my questions were answered and from the first viewing I was reassured with the professional but friendly service! This service carried all the way through to move in day with all the help from Katie during the weeks between I am so pleased I decided let with Taylors!

Yiu · 16 June 2023

★★★★★ 1/5

Google

Do not rent with this agency. They are incompetent, unprofessional, they don’t respond to phone calls and not only did they take 5 months to return my deposit (which I had to chase relentlessly with weekly phone calls) they also came up with a ridiculous reason to not repay the full amount. I have never had this issue with any other property I have rented and I’ve been renting for the past 8 years. Avoid at all costs.

Selina · 16 June 2023

★★★★★ 5/5

Google

Chris E was a pleasure to work with. He was kind, efficient, and completely reliable. He listened to my needs and perspective, and offered helpful advice throughout.

Rebecca · 2 September 2025

★★★★★ 5/5

Google

James and his team have just successfully completed the letting of a flat for us in the centre of MK. So positive, solution driven, friendly and easy to deal with, whilst maintaining high professional standards. Many thanks James!

Des · 16 June 2022

★★★★★ 1/5

Google

They are irresponsible. They never give you the correct answer. It's almost impossible to reach the person you need to talk about. They kept my key after handover time and never opened the phone, leaving me and my family such a hard condition. I needed to search and find someone who helped me. A guy from a different company helped me to take my new house key.

Zuleyha · 13 May 2025

★★★★★ 5/5

Google

Really friendly company and Ariana especially was extremely friendly and knowledgeable. Very easy to deal with. Thank you

Anthony · 5 November 2025

★★★★★ 5/5

Google

This was my first contact with the Taylors Agents ......and I will say, I will like to contact them again during my mortgaging. Niki, Katie , Natasha and anyone who have responded to me when ever i called were such a kind and diligent workers who portrait and show value to clients. You guys were exceptional! Well done!

Juliet · 25 May 2024

★★★★★ 5/5

Google

Swift and speedy communication and actions by Eilish Summertown, glad to have such a hands off feel trusting Taylors to manage everything. Thank you

Kishan · 26 August 2025

★★★★★ 1/5

Google

I had an awful experience with Taylors, as a landlord. One member of staff who was assigned to me, went on holiday for approximately a month and had no out of office e-mail, with no member of staff directed to contact. Other members of staff never called back or e-mailed when said, and I was left to chase for the majority of my time with them. Lastly, they pushed responsibilities to myself to deal with, providing very minimal support.NegativeResponsiveness, Quality, Professionalism

Y · 27 August 2022

★★★★★ 5/5

Google

Fantastic efficiency understands clients needs. Thank you Nikolina and Ollie!

SUsan · 16 April 2024

★★★★★ 5/5

Google

Having a very poor landlord experience with another Estate Agent, I decided to look at Taylors as an alternative property letting company. I was so pleased that I took the decision early... From dealing initially with Nicole, it was totally clear that Taylors were a highly professional agency that cares about their landlords and tenants. Currently being in Australia. managing logistics was a challenge with the time differences and other commitments. This is where I was extremely lucky to work directly with Chloe as my key lettings negotiator for the letting of my property. From the minute I spoke to her, Chloe's enthusiasm to support shone through. Chloe managed the letting seamlessly, and always maintains the highest levels of support expected, for supporting myself as a first time landlord. Thanks Chloe, Lauren, Nicole and all at the Lettings team directly ! Thanks Kind Regards. Mr B Whiteley

B · 17 June 2017

★★★★★ 1/5

Google

The worst letting agents I have ever come across. I spoke to someone from there team and from the moment I got on the phone he was negative very unprofessional!!!!!!! rude and judgmental. The guy had an issue with my pay check and I told him it was a joint application he was making fun of my earnings and keep on going on and on and was laughing on the phone please don’t use these people as they are very unprofessional and don’t even answer there phone you have to ring them for like a week before they pick up

Mary · 16 June 2022

★★★★★ 1/5

Google

I wish I could give 0... From the very beginning awful customer service, impossible to reach them, everything takes ages to sort, gave away a flat covered with mould, took months to repaint it, gave zero information about the flat, electric cupboard, water or gas meter location, no information about bin collection, 9 months later still waiting for a fob to be able to access to the electricity meter, been promised to be looked up, nothing happened, neighbours complaining about the same issues with them, left us with water leak and flodded flat for days, if you go with them you can only count on yourself unless you frighten them with the ombudsman, worst experience I ever had, cannot wait to move out...

Rebeka · 16 June 2022

★★★★★ 1/5

Google

Harassing! 5 times they have sent us letters after we put our house on the market with another agent a few months ago. Our house SSTC 3 weeks ago. Since I received 2 letters. The last the wording in the letter I thought was rude and unprofessional “ Ive written to you 5 times and I still haven’t heard from you!” After 5 letters I thought they would of got the hint I’m not interested, and shows they don’t do their research before sending letters. This has confirmed I would not and will not use them to sell my house in future.

Amy · 16 June 2022

★★★★★ 1/5

Google

I have interacted with 3 separate agents. One of them was alright, with the other two completely ridiculous. On top of the fact that I had to call the office 20 times until they answered, they simply don't get back to you. You email? No reply. You call them and leave a message? No call back. You get in touch with them, give them your details and they promise you to call you back? You won't hear from them again. I had to call them for 3 days straight to get a hold of a virtual viewing (they promised to send it and then simply didn't), and then 2 more days to ask them to book the property. In the end, I was casually told the property was let. Thanks a lot I guess, it's famously hard to send a text. Worst agency I ever interacted with.NegativeResponsiveness, Professionalism

Mihail · 16 June 2022

★★★★★ 5/5

Google

Around a month ago I got in touch with Taylor’s looking for a place to rent. Mel dealt with me and my partner from start to finish helping us secure a lovely two bed home with a quick move in date. The service we have received from Mel and James at Taylor’s letting has been phenomenal. Their kindness and support made the move into our new rental property hassle and stress free, two things we all know moving can be. Taylor’s really went the extra mile for us! everyone we have been in contact with were extremely professional and friendly by far the best letting agents I’ve been in contact with.

Jemma · 16 June 2022

★★★★★ 5/5

Google

The guys at Taylors are such a great team. I personally had Millie. She is always so positive, knowledgeable, helpful and really brightens up your day! She arranged my entire move for me and I couldn't have asked for a more accommodating agent. The professionalism and quality of service extends outward to the wider team and even to the Taylors Cleaners. Ann and her cleaning team were absolutely incredible. They literally went above and beyond my requirements and I could not have asked for a more thorough job. I also actually felt safe and comfortable with having them in my apartment without me being there too, which is not a preference I would normally choose. I would love to have them back throughout the year. 6 out of 5 stars. Thanks again to Millie and the extended Taylor's team!PositiveResponsiveness, Quality, Professionalism

Impact · 16 June 2022

★★★★★ 5/5

Google

Nikolina was of prompt assistance and response. I appreciate her help. For this I am glad to have worked with Taylors

Audreynyasha · 16 June 2023

★★★★★ 5/5

Google

Very professional and helpful. We had few issues recently with plumbing and Emma managed these excellently. She was completely on top of the issues and promptly coordinated with the contractor to get the work done. She has been very helpful in getting things resolved.

Sunil · 4 November 2024