Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to thank Lavinia Barz for her excellent work and highly recommend her to anyone looking for a reliable and conscientious mortgage adviser. From the very beginning, she earned our trust with her professional attitude and helpfulness. She does her job very thoroughly, is always available when we have questions, and has been extremely supportive throughout the entire process. Thanks to her, we were able to save a significant amount of money, for which we are especially grateful. It is clear that she truly loves her job and genuinely cares about her clients. We highly recommend her service
Tamás · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Lavinia provided excellent service and helped you save money. Our team takes pride in providing top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an outstanding experience with Emma Sands from Taylor’s. As a newcomer to the UK, navigating the rental market was a bit overwhelming, especially with the language barrier. Emma was incredibly patient and supportive throughout the process. We exchanged nearly 40 emails, and she answered every single question I had with great detail. Her dedication made me feel much more confident and secure. I cannot thank her enough for her professional and kind service!
Edmond · 19 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words and choosing Taylor's! We are delighted to hear that Emma provided exceptional service and made your transition to the UK rental market smoother. We are proud to have her on our team and will definitely pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExceptional Service, Couldn’t Recommend More!
I’m incredibly grateful to Hussain Miah for the outstanding support and guidance he provided throughout my mortgage process. From our very first conversation, he was professional, approachable, and fully committed to finding the best possible deal for me.
What really impressed me was his attention to detail and constant communication. Hussain kept me updated at every step, clearly explaining each stage and making sure I fully understood all my options. He was always available to answer questions and made what could have been a stressful experience feel smooth and straightforward.
Thanks to his expertise and genuine dedication, I secured a fantastic mortgage deal that suited my needs perfectly. If you want an advisor who truly goes the extra mile, I wholeheartedly recommend Hussain, a top-class service from start to finish!
Iuliana · 16 October 2025
Agent replied · 23 October 2025
Thank you for your glowing review! I'm thrilled to hear that you had an exceptional experience with us and that Hussain went above and beyond to support and guide you in your mortgage process. We pride ourselves on providing top-class service and it's great to know that we have exceeded your expectations. Thank you for choosing us and for recommending Hussain to others - we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can’t recommend Sonali Das highly enough. After speaking with several mortgage advisors, no one seemed able to find the right product for my situation. Sonali not only took the time to really understand my needs, but also went the extra mile to research options that others had overlooked.
Thanks to her expertise, she secured a fantastic product that none of the other advisors could offer. The whole process was handled with professionalism and clear communication. I’m truly grateful for her support and wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor.
Vignesh · 23 September 2025
Agent replied · 23 October 2025
"Thank you so much for your glowing review! It's always our top priority to find the best solution for our clients, and we're so happy we were able to do just that for you. Your satisfaction means everything to us and we appreciate the opportunity to serve you. Thank you for recommending us, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSonali is absolutely amazing at her job! The most down to earth, reassuring, attentive and lovely person to deal with throughout the most stressful process- what more could you ask for. Thank you, thank you, thank you for everything and all the support you gave us. I’m so so pleased we found you and will continue to use and recommend you to everyone we know!
Thanks again, the Adams family! X
Phoebe · 5 November 2025
Agent replied · 12 November 2025
Thank you so much for your kind words! We are thrilled to have provided you with a stress-free experience. We truly appreciate your support and look forward to continuing to serve you and your family. Thank you for choosing us and recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience selling our property. Chris Ekomisa is an amazing salesman, kind, polite, communicates well. He ensured the process of viewing was straight forward yet went over and above right through to handing over the keys on the day of completion. There isn't anything negative that I could say. Chris deserves a great commission for the sale of my property. Well done and keep being you.
Kelly · 23 September 2025
Agent replied · 23 October 2025
Thank you for your kind words! It was a pleasure working with you and I am so happy that you had a positive experience selling your property. Chris truly goes above and beyond for his clients, and I'm glad that he could make the process smooth for you. Congratulations on the successful sale and thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAriana made my search for 2 properties enjoyable, she was very nice and found very nice properties for my family. When I moved in there was a small issue with my heating. I called property management and Eilish Summerton had to deal with my case. She kept me updated, constantly checking on me until the contractor came and fixed it. Thank you Ariana and Eilish.
Fiona · 2 October 2025
Agent replied · 23 October 2025
Thank you for choosing us for your property search! We're thrilled to hear that Ariana made the experience enjoyable and that Eilish took excellent care of you after your move-in. Our team is committed to ensuring a smooth and hassle-free experience for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent experience with Ariana Nedelcu from Taylors. She guided us step by step through the entire process of renting our beautiful new flat. Ariana was incredibly helpful, always quick to respond to our messages, and very punctual at every stage. Her professionalism, clear communication, and kindness made everything smooth and stress-free. We truly appreciated her support and dedication. Highly recommend working with her!
Georgiana · 11 July 2025
Agent replied · 9 September 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent experience working with Temi throughout the entire process of securing my current property. From the very first viewing all the way through to the final paperwork and handover of keys, she was consistently professional, attentive, and incredibly supportive.
She paid close attention to every detail and ensured that all logistics were handled smoothly and efficiently. What really stood out was her clear communication and reassurance at every stage. She made sure I was informed and comfortable with each step of the process.
Although there were moments when things felt a bit stressful, her calm approach and ability to manage every stage so effectively made the experience much more manageable. She truly went above and beyond to ensure everything stayed on track.
I’m sincerely grateful for all her hard work and dedication, and I wouldn’t hesitate to recommend her to anyone looking for a reliable and committed estate agent.
Ayooluwa · 2 April 2026
Agent replied · 16 April 2026
Thank you for your amazing review! It was our pleasure to assist you in securing your current property. We take pride in providing professional, attentive, and supportive service to all our clients. We are glad that our clear communication and efficient handling made the process smoother for you. It was a pleasure to go above and beyond for you. Thank you for your trust and recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleAVOID THIS. I recently rented a property through Taylor’s and had a very disappointing experience. During the renting process, I specifically asked the agent multiple times whether all utilities were included. Each time, she assured me that they were. Even when I received the contract, I asked again to confirm that utilities were included, and once more, I was told that everything was covered.
However, after moving in, I was informed by the landlord (who lives nearby) that the internet was not included. When I approached the agent, she simply pointed to the contract and explained that the internet wasn’t part of the utilities. This was extremely frustrating because she had never mentioned this crucial detail during the contracting process, despite my repeated questions.
What makes this situation even more frustrating is that, even in the contract, the definition of utilities clearly includes electricity, gas, water, and internet. Now, I’m stuck in a six-month lease, but all broadband plans in the area are for 18 or 24 months. Who is going to cover this extra cost? Had I known from the start that internet wasn’t included, I would have reconsidered my options and possibly rented for a longer term to align with the broadband plans.
I’m left questioning if this constitutes some form of deception, as the agent deliberately withheld important information to mislead me into renting the property. It feels dishonest and manipulative, and I strongly urge others to avoid dealing with this company. Very disappointing and unprofessional.
Xiaoyuan · 17 October 2024
Agent replied · 23 October 2024
Hello Xiaoyuan,
Thank you for sharing your experience with us. I am truly sorry to hear about the confusion and frustration you encountered regarding the utilities. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI can’t thank Lavinia enough for her guidance with my mortgage protection. From day one she took the time to understand my situation, walked me through all my options, and explained every step in a way that made sense. She was patient, …
Millie · 16 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Lavinia provided such exceptional guidance and support throughout your mortgage protection journey. We pride ourselves on delivering … More
★★★★★ 5/5
GoogleWhere do I start, apart from my opinion of estate agents has massively changed during our recent house sale/purchase. We've had bad experiences in the past, with agents seemingly content to lie, cheat and fluke their way through property sales.
Well, I can say without a shadow of a doubt, Taylors are not like this! Calls are answered, when messages are left, they return your calls. People are knowledgeable, thorough and seem to actually care about their jobs AND their customers. Special mention to Rob and Chris, who handled the majority of our case, although there are others who have assisted and have also been wonderful. An absolute credit to the industry and will 100% be our go to for future house moves, although we've said we aren't moving again now after Taylor's found us an absolute beauty of a property!
Do not hesitate to use Taylor's, they are fantastic!
Matthew · 2 October 2024
Agent replied · 23 October 2024
Thank you so much for your glowing 5* review Matthew! We're thrilled to hear that Rob, Chris, and the rest of our team were able to change your opinion of estate agents and help you find your dream property. We truly appreciate your kind words and look forward to assisting you in the future.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleTaylor's looked after me really well. Emma was kind, helpful, and kept me updated every step of the way. She was also flexible about my move-in date, which made things so much easier. I would definitely recommend her to anyone.
Rukhsar · 11 December 2025
Agent replied · 25 December 2025
Thank you for your kind words! We are thrilled that Emma provided you with excellent service and made your move-in experience smooth and stress-free. Thank you for recommending us, we truly appreciate it! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleAvoid. Terrible management of the property I'm renting.
The lift has been out of service for 2 months now.
I have a window that is stuck shut (and has been since day one). Someone was supposed to come in and fixed it numerous times, but of course nobody ever showed up.
All windows make a loud cracking noise (loud enough to wake me up at times) numerous times a day when the temperature changes. All I got from the agents was "We know what noise you mean". Nobody ever showed up to fix it.
Intercom hasn't been set up yet, I don't think it ever will be. I'm not even mentioning the state the flat was in on move-in day.
I kept reporting all those issues but there is no point anymore, nobody cares. The landlord doesn't feel they have a responsibility, and Taylors are happy with the current state of things because they get the money regardless.
My advice would be to rent with someone else.
Dariusz · 5 August 2024
Agent replied · 26 August 2024
Hello Dariusz, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to thank Ariana at Taylor’s for her exceptional service. She was consistently helpful, quick to respond, and incredibly kind throughout my entire experience. She explained everything clearly, kept me updated at every step, and made …
Maria · 16 December 2025
Agent replied · 25 December 2025
Thank you for your kind words! Our team takes great pride in delivering exceptional service to our customers just like you. We're thrilled to hear that Ariana's assistance made your experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHussain Miah was our mortgage advisor who we worked with closely on the purchase of our new property. Hussain was pleasant, transparent, extremely knowledgeable and really responsive to all of our queries (both via email and phone). He presented us with a number of creative options for our eventual mortgage. I would highly recommend working with Hussain as he gets the job done and really understands his clients.
Nabeel · 2 January 2025
Agent replied · 9 January 2025
Thank you Nabeel for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’d like to thank Ariana for her brilliant customer service, really is the best I have ever experienced first hand she has gone above and beyond helping me and couldn’t appreciate it more.
Shakira · 16 January 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Ariana's exceptional customer service! We strive to go above and beyond for our customers and we are grateful for your kind words. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTemi was incredibly helpful throughout my letting process. She was professional, responsive, and made securing my new place quick and stress-free. Every step was handled efficiently, and she kept me updated with clear communication from …
Isaac · 16 December 2025
Agent replied · 25 December 2025
Thank you for your kind words, we are thrilled to hear that Temi provided such a positive experience for you! Our team takes great pride in making the letting process stress-free and efficient for our clients. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding Service, Highly Recommended!
I cannot thank Hussain Miah enough for the exceptional service he provided in helping me secure my mortgage. From start to finish, he went above and beyond, exploring every possible option and channel to ensure I got the best deal.
What truly stood out was his dedication and communication. He kept me informed at every stage of the process, explaining things clearly and making sure I felt confident and supported. No question was ever too much trouble, and his professionalism and expertise shone through at all times.
If you’re looking for a mortgage advisor who is thorough, proactive, and genuinely committed to getting you the best outcome, I cannot recommend Hussain enough. Simply exceptional!
Brainfoods · 6 August 2025
★★★★★ 5/5
GoogleWe want give our heartfelt THANKS to whole Taylors MK team. I have to specially call out Regan and Rob. Both of them helped me the way that any words will be less to describe. They are passionate, polite, down to earth, extremely helpful and goes way n beyond every single second. We have been blessed enough to get a change to work with Regan and Rob. They have become like a family with the help they have provided. BIG THANKS Regan and Rob ! You are SAFE with Taylors and they will keep your dream alive !
Kuntal · 16 May 2024
Agent replied · 15 June 2024
Kuntal Nandy thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAriana Nedelcu was super lovely and helpful during my search. She was always quick to respond to my questions and made me feel a lot more at ease with the whole move! Thanks again, Ariana! I would definitely recommend!
Shai · 21 October 2025
Agent replied · 23 October 2025
Thank you for your kind words! We are so happy to hear that Ariana provided exceptional service and made your move less stressful. We will be sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been renting with Taylors for close to a year now and I wanted to make special mention for all the help and support we have received from Nikolina and Katie through this time. They have both gone out of their way a number of time through the past year to help us out with issues that possibly don't even fall under their remit. We have had some issues with the property but I genuinely feel that they have both tried their absolute best and more to help fix these. Thank you so much Nikki and Katie! :)
Siddhant · 16 April 2024
Agent replied · 15 June 2024
Thank you for your glowing 5* review Siddhant Mitra. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAriana was super helpful throughout and made the process of renting easy and enjoyable! Thanks so much for your help!
Rachele · 26 March 2026
Agent replied · 16 April 2026
Thank you for the positive feedback! We strive to make the renting process a smooth and enjoyable experience for all our customers. We appreciate your business, Ariana is a valued member of our team! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA 5 star review for our mortgage advisor Curtis Green. We were first time buyers and didn’t know much about the process, Curtis was extremely friendly and professional from the start, helping us a lot along the way. He was there to answer any questions we had, even if not directly related to his services but the process with solicitors and kept in contact with us often. He also called our solicitors to chase the progress for us without us even having to ask and updated us on a weekly basis. Would highly recommend anybody to use Curtis’ services as we will definitely be back when the time comes to re-mortgage. He is an asset to any company he works for. Thank you Curtis.
Emily · 17 January 2024
Agent replied · 15 June 2024
Thank you Emily for your 5* review and fantastic comments! Best wishes, Scott @ Customer Care
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