Trusted Agent profile

Taylors Lettings reviews

3.5

★★★★★ Good

180 reviews across 1 platform

Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes MK9 2EA

Taylors Lettings's Milton Keynes office at Central Business Exchange is rated 3.5 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 3.5. Checked 9 October 2026.

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3.5 / 5

180

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Google

I have had such fantastic and professional service from everyone I've had interactions with at Taylors, from start to finish its been smooth and trouble free, Many Thanks to Hussain Miah, Sonali Das & the whole team. Thank You.

Paul · 10 August 2025

Agent replied · 9 September 2025

Thank you for such kind words! It's our pleasure to provide excellent and hassle-free service. We are grateful for your support and will continue to provide top-notch service. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I should publicly like to give enormous thanks to Rob and his team for providing incredible support during the recent sale and purchase of two flats. I can honestly say that I have never received such amazing support from an estate agent and would not hesitate to use Taylors again. Of all the house moves in my life, this was the most traumatic, yet Taylors were highly professional in overcoming every obstacle we met. Thank you so much Rob and team

John · 18 November 2023

Agent replied · 15 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

My experience with Taylor’s was seamless and speedy a massive thank you to Ariana Nedelcu who has reassuring, supportive and communicated with me through the whole process. Would highly recommend her.

Tsitsi · 16 October 2025

Agent replied · 23 October 2025

Thank you so much for your kind words! We're happy to hear that Ariana provided you with a seamless and speedy experience. We strive to provide excellent customer service and we're grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had an issue with the boiler in my property, and Emma Brooke managed the situation exceptionally well. She responded quickly, both through emails and calls, ensuring that the problem was addressed promptly. The work done to fix the boiler was satisfactory, and I was impressed with how efficient and responsive Emma Brooke was throughout the process. Overall, a very positive experience!

Muneeba · 2 October 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Muneeba! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

These have been the worst property management I have ever used to manage my property. I do not advise you use them to manage your property. You will have problem after problem and be charged exorbitant fees. Then they will refuse to pick up your calls and reply emails b If I could give zero or negative stars. I would.

Seun · 26 March 2026

Agent replied · 16 April 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Abigail was great - fast-acting, ready to do whatever needed to be done to keep the processes involved in moving moving! After a pandemic it can be difficult to 'keep things moving' because the processes in many systems are affected by staff shortages, backlogs and delays. Taylors like everyone is dealing with this new normal and they are doing a great job to deliver brilliant customer service. Also thank you to Alice. Alice explained everything that needed to be done. Alice got a viewing organised at high speed and in this post (mid?) pandemic climate, speed is sometimes the only way.

Robert · 16 June 2023

Agent replied · 15 June 2024

Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Ariana was very knowledgeable and has made the renting process very smoothly

Libby · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so happy to hear that Ariana was able to provide you with a smooth and knowledgeable rental experience. Our goal is to always make the process as easy as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Taylors managed the letting of my home and eventually the sale of my home. They sold the property quickly at the value I wanted. This was especially helpful due to my relocation outside of the UK. The communication was brilliant, with continual updates on the progress. The sale process time was very quick and professionally handled. Special thanks to Elliott, for his hardwork and efforts. Also congratulations and good luck with your newborn, it's tiring work but worth it!

Phil · 16 June 2023

Agent replied · 15 June 2024

Many thanks Phil for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Having battling issues of delays due to the Vendor Sonali took over and with her knowledge and sheer solution driven approach we have what we want...Thank you Sonali

Kayode · 3 September 2025

Agent replied · 9 September 2025

Thank you for your kind words! Our team is dedicated to providing solutions and efficient service for our customers. We are glad to hear your positive experience with Sonali and look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Katie Ambler from Talor Lettings during a particularly stressful time, and I genuinely couldn’t have asked for better support. Katie was incredibly helpful, empathetic, and went above and beyond to resolve all matters swiftly and with care. Her professionalism and kindness made a real difference, and I’m truly grateful. Thank you so much Katie

Umar · 23 August 2025

5/5

Google

My portfolio manager is Trinity and she is such a professional responsive person. She always goes above and beyond in helping me resolve any issues I have with the property I rent. For example this morning I phoned with an issue I had and by 1 Trinity had someone out. This is a personal thanks to Trinity for the support she gives me as a tenant, who always goes above any beyond

Sarah · 19 September 2023

Agent replied · 15 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

We have a property managed by Taylors for over 8 years. Our current property manager, Emma Brooke is probably one of the best we have had. She has been very efficient, always helpful and keeps you fully informed of all that is going on with your property. Wokd highly recommend her.

Tayo · 2 October 2024

Agent replied · 23 October 2024

Hi Tayo, thank you for your kind words and for being with us for over 8 years. We're delighted to hear that Emma has been efficient and helpful in managing your property. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

My partner and I had a great experience with Hussain Miah, who was professional, knowledgeable, and always happy to explain things clearly. He made the whole process feel straightforward and stress-free, keeping us informed every step of the way. We wouldn’t hesitate to recommend him to anyone looking for reliable mortgage advice.

Macy · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! It was a pleasure helping you and your partner with your mortgage needs. We're thrilled to hear that Hussain provided such excellent service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hussain was extremely supportive during our mortgage application process. Provided us with all the information needed with all available options. Highly recommended

Jme · 2 September 2025

Agent replied · 9 September 2025

Thank you so much for your kind words, we strive to provide excellent service to all our customers and we're glad to hear Hussain was able to support you during your mortgage application. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Dealt with James Richens in the office. 1st property as a Landlord so little bewildered with the whole notion, but... 1/ Phoned on a Thursday pm 2/ Property on website on Friday am 3/ Property viewed by client on Saturday pm, and client offered full price 4/ Monday - Thursday paperwork and emails 5/ Friday pm client moved in Crazy ride but James was very professional and so was Katie. Superb interaction, and clarity. Taylors should be proud to have them in the team at MKPositiveResponsiveness, Professionalism

Brian · 16 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Since moving in to our flat a couple of months ago, a few issues have cropped up and I've been really pleased with how Emma has handled sorting them out. She is super quick at moving things along and gives us regular updates. Thank you Emma!

Marwa · 23 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review Marwa. Kind regards, Lucy, Customer Relations.

5/5

Google

A great service by the team. Chris is a very knowledgeable agent who went above and beyond for us. I do not plan to move again anytime soon but Taylor’s would be my first choice when I do!!

Man · 3 January 2025

Agent replied · 9 January 2025

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I contacted Taylors office when I was looking for a house to rent and I had a pleasant time as one of a kind Madam Natasha was very helpful true to her word she delivered what she promised. ie prompt and detailed response and queries. Thank you Taylor’s sales and letting agents.

Joshua · 16 April 2024

Agent replied · 15 June 2024

Many thanks Joshua Kamau for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I am very delighted with the assistance i received from Natasha Lucas in my search for a property. She made sure we stayed upto date with our application process. I do hereby recommend anyone looking for a trusted agent to use Taylors you wont regret. Thanks Natasha a million times!!

Brendon · 16 May 2024

Agent replied · 15 June 2024

Thank you for leaving us your superb 5* review and recommendation Brendon Sanangurai. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant service throughout. Nikki secured a tenant for our property in under a week, took care of the full tenancy agreement, and continues to manage the property with professionalism and attention to detail. We’re extremely pleased with the support and overall experience.

Edwin · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Nikki and our team. It's our goal to provide excellent service and make the rental process as smooth as possible. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly recommended - Elliott of Taylors in CMK was the selling agent for the property my elderly Mum recently bought. He was proactive and helpful every step of the way and gently nudged the sale along. Communication was excellent, always responding quickly to any emails and returning calls promptly - he is an absolute credit to the company. Thank you Elliott!

H · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

Sheet staff and company.They took out money from my account and after they told me so they can return just 50%. I don't now why owner paying salary?? for what?? My opinion to give % from deal and all agent will start to work. I was as well agent in Dubai,i now how is running this business.Taylor is ...... --1000.

Ivan · 16 June 2023

Agent replied · 15 June 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

They dont even deserve a 1star communication is bloody poor they dont reply and when they do they say they will get a manager to call you back went to purchase a repossessed house and then the mother in law was able to be told by …

James · 16 December 2025

Agent replied · 23 November 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Having recently been through the process with Taylor’s of buying a property as a first time buyer I can say the following. The service desk team I.e Ankit and Mitchell are exceptional and provide wonderful service. However my experience was ruined by Guaruav Sharma, he was not helpful,unprofessional, rude and very hard to get a hold of. He would often lie to me so that I would use his service and when I informed him I wouldn’t be using him anymore he started making rude unnecessary comments. His behaviour needs addressing and his wholly unacceptable, I have dealt with many brokers but by far Guarav is the worst I have come across.

Charles · 16 June 2020

Agent replied · 15 June 2024

Hi Charles, I am very sorry to read that this way and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.

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Read Taylors Lettings's Google reviews

Questions about Taylors Lettings

How many reviews does Taylors Lettings have?

Taylors Lettings's Milton Keynes office has 180 reviews across 1 platform: 180 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Taylors Lettings's rating?

Taylors Lettings is rated 3.5 out of 5 across all 180 reviews, and 3.5 out of 5 on Google from 180 reviews, checked 9 October 2026.

Where is Taylors Lettings's Milton Keynes office?

Taylors Lettings, Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes MK9 2EA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.