Taylors Countrywide Milton Keynes reviews

★★★★★ 1/5

Google

Harassing! 5 times they have sent us letters after we put our house on the market with another agent a few months ago. Our house SSTC 3 weeks ago. Since I received 2 letters. The last the wording in the letter I thought was rude and unprofessional “ Ive written to you 5 times and I still haven’t heard from you!” After 5 letters I thought they would of got the hint I’m not interested, and shows they don’t do their research before sending letters. This has confirmed I would not and will not use them to sell my house in future.

Amy · 30 July 2022

★★★★★ 1/5

Google

At first Taylor’s seemed helpful. They arranged a viewing over the phone and said they would ask the landlord if they would accept pets and that they can still arrange a viewing for us. We did not receive any form of confirmation until my partner called up the next day to find out our viewing had not been booked on the system so they put us in for another one. When we went to the viewing, the landlord was friendly, no issue with them. The agent gave us their card and told us to email them and that she would get back to us the next morning to fill out forms to be considered. My partner and I emailed straight away as we got home after the viewing. We didn’t receive anything from the agent the next day. My partner tried calling several times and couldn’t get through so decided to send another email. Two days later, the agent eventually came back on email and said sorry the landlord has chosen someone. We don’t have any issue with not being chosen, we are annoyed and frustrated that the agency messed us around twice. First, messing up our viewing then giving us their card to email them to provide us forms which they did not do. They could not be bothered to reach out to us to let us know that we were not chosen and there is no need to fill out forms. We only found out because we kept on chasing. Completely wasted our time!

Emily · 30 July 2022

★★★★★ 5/5

Google

Around a month ago I got in touch with Taylor’s looking for a place to rent. Mel dealt with me and my partner from start to finish helping us secure a lovely two bed home with a quick move in date. The service we have received from Mel and James at Taylor’s letting has been phenomenal. Their kindness and support made the move into our new rental property hassle and stress free, two things we all know moving can be. Taylor’s really went the extra mile for us! everyone we have been in contact with were extremely professional and friendly by far the best letting agents I’ve been in contact with.

Jemma · 30 July 2022

★★★★★ 5/5

Google

Having a very poor landlord experience with another Estate Agent, I decided to look at Taylors as an alternative property letting company. I was so pleased that I took the decision early... From dealing initially with Nicole, it was totally clear that Taylors were a highly professional agency that cares about their landlords and tenants. Currently being in Australia. managing logistics was a challenge with the time differences and other commitments. This is where I was extremely lucky to work directly with Chloe as my key lettings negotiator for the letting of my property. From the minute I spoke to her, Chloe's enthusiasm to support shone through. Chloe managed the letting seamlessly, and always maintains the highest levels of support expected, for supporting myself as a first time landlord. Thanks Chloe, Lauren, Nicole and all at the Lettings team directly ! Thanks Kind Regards. Mr B Whiteley

B · 31 July 2017

★★★★★ 1/5

Google

I have interacted with 3 separate agents. One of them was alright, with the other two completely ridiculous. On top of the fact that I had to call the office 20 times until they answered, they simply don't get back to you. You email? No reply. You call them and leave a message? No call back. You get in touch with them, give them your details and they promise you to call you back? You won't hear from them again. I had to call them for 3 days straight to get a hold of a virtual viewing (they promised to send it and then simply didn't), and then 2 more days to ask them to book the property. In the end, I was casually told the property was let. Thanks a lot I guess, it's famously hard to send a text. Worst agency I ever interacted with.NegativeResponsiveness, Professionalism

Mihail · 20 June 2022

★★★★★ 5/5

Google

The guys at Taylors are such a great team. I personally had Millie. She is always so positive, knowledgeable, helpful and really brightens up your day! She arranged my entire move for me and I couldn't have asked for a more accommodating agent. The professionalism and quality of service extends outward to the wider team and even to the Taylors Cleaners. Ann and her cleaning team were absolutely incredible. They literally went above and beyond my requirements and I could not have asked for a more thorough job. I also actually felt safe and comfortable with having them in my apartment without me being there too, which is not a preference I would normally choose. I would love to have them back throughout the year. 6 out of 5 stars. Thanks again to Millie and the extended Taylor's team!PositiveResponsiveness, Quality, Professionalism

Impact · 20 June 2022

★★★★★ 5/5

Google

Very professional and helpful. We had few issues recently with plumbing and Emma managed these excellently. She was completely on top of the issues and promptly coordinated with the contractor to get the work done. She has been very helpful in getting things resolved.

Sunil · 1 November 2024

★★★★★ 5/5

Google

Nikolina was of prompt assistance and response. I appreciate her help. For this I am glad to have worked with Taylors

Audreynyasha · 1 May 2023

★★★★★ 1/5

Google

Worst, third class, cheap service by them. They scam in the name of cleaning. We have to keep sending followup mails and call multiple times to get our deposit back. Even then, they took almost 3 months to return it. @Taylors: I am not expecting your zero value sorry and response.

Manjunath · 29 May 2024

★★★★★ 5/5

Google

The sales team at Taylors went above and beyond on our sale. The agent was the only person in the entire chain who communicated with us and the sellers. He took full responsibility for the entire chain, communicating almost daily with all the buyers, sellers and chased all the conveyancers for months to ensure things weren't forgotten. Without him holding the chain together it surely would have collapsed. Even working over the Christmas holiday while on annual leave to keep things progressing. If we ever sell or are asked for recommendations I will always say to go with Taylors.PositiveResponsiveness

Mark · 27 August 2021

★★★★★ 5/5

Google

I sold my maisonette through Taylors who were fantastic through out the whole process of the sale. They really went above and beyond and I can highly recommend them. A special thank you to Simon, Darren, Kishan & Elliot!

Mahinthan · 31 July 2019

★★★★★ 1/5

Google

I called about a property that was up for rent and was told that they will send me a video of the property 'immediately'. I waited, but having received no video, called again and was told the same thing. I waited the rest of the day but got no video. Called again but no one picked up. Called again the next day and explained the situation to someone else; they took all my personal details and told me they will send me the video right away. It's now 3 days later and I've received no response. Safe to say I won't be contacting them again.NegativeResponsiveness, Professionalism

Lilly · 20 June 2021

★★★★★ 1/5

Google

*LANDLORDS AND TENANTS BEWARE* These clowns advised me that a reputable contractor was attending the property for repairs they have failed to carry out for well over a year period. This was a problem of when it rained outside, it was also raining inside our conservatory. I was then surprised to be verbally abused by the landlords who turned up with their mate who was asking me how I think it should be repaired. There have been no periodic inspections of the property so they are unaware of the disrepair in the property and equally don't know if I've trashed the place. Avoid at all costs as a landlord or tenant.NegativeResponsiveness, Professionalism

David · 20 June 2021

★★★★★ 5/5

Google

had an excellent recent experience with Emma Brooke, very quickly resolved a plumbing issue at my property and helped fix a previously unresolved issue in just a couple of days. Very grateful for her quick and professional assistance

Thomas · 1 November 2024

★★★★★ 5/5

Google

Had a great experience working with Taylors, I would highly recommend working with Natasha, she was very helpful and professional through out and made the entire rental process as comfortable as possible. Great attitude also and had a lot of knowledge about the properties and locations, 10 stars id give her alone, I highly recommend.

Hydri · 12 May 2025

★★★★★ 1/5

Google

I will not use these Agents again as they do not look after your property at all. Their management service is so poor my tenant resorted to the Housing council and things have got worse. Dealing with repairs, council, and the agents have been a real nightmare.

Ashwin · 20 May 2024

★★★★★ 4/5

Google

Had the pleasure of working with Katie today. Ensured I got all the information I needed in a prompt manner and through her assistance was able to secure a property to rent… all within a day! A huge thank you to her for both her professional and friendly manner. Great experience with this estate agent company so far :)

Precious · 23 July 2023

★★★★★ 1/5

Google

A very, very irresponsible agency with an extremely poor experience, never recommended. A series of utility accounts were opened without authorization before moving, and bills were issued. What’s more, the deposit should be returned was delayed for month without refund.

Mabel · 19 August 2024

★★★★★ 5/5

Google

It was clear from the first phone call I placed with Taylors that they are committed to getting it done. I had phoned with the intention of viewing the property the following day but Bailey told me she could organize a viewing within the hour as the property I was looking at was hot and wouldn't stay vacant long,she believed that a few checks on my behalf could see me habited in days(yeah right) She was right..I had the keys within a week. So nice to do business with a lovely young lady that has a head to get things done.thank you again for all your hard work...you need a pay raise.

William · 17 October 2019

★★★★★ 1/5

Google

I had an appointment booked in for 1o.45, waited for half hour after making a 2 hour journey from London. I called the estate agent who then informed me that "someone would be on there way". Very frustrated and in a rush to get to work I asked I'd they could come to the property as planned, she then suggested I wait for half 5mins. I explained the importance of getting back to work, and she then said she will be there in 5 minutes. Another 15minutes went past and I called back. no one came. At this point I realised she was wasting my time. We will not be using this company for the sale of our current property due to their incompetence and lack of integrity.

Nura · 29 July 2019

★★★★★ 1/5

Google

Totally rubish , bunch of doing NOTHING ppl £700 for checking after that , I don’t know what thay taking money for . Checking takes longer than it should for start , I had stay in hotel for 3 days Promise that they will call you back they never do . Extansion agreemeant left it on the desk in office , never send of to a head office , putting Me 3 month later on rolling contract . Fixing a toilets takes a month , water was flowing constantly , thay told me ...yeaaa but it still works ... It’s just a small sample h good ppl they are My advice is ,dont step in this s...t ! 102 Countess way Mk107dx The worste agency ever dealt with

Gamoniu123 · 31 July 2018

★★★★★ 1/5

Google

The absolute worst. Disappointed I couldn't leave zero stars. They would send me eviction notices without first asking if I wanted to extend my lease. They then kept my deposit for a flat I had left absolutely spotless and for a chip in the kitchen tile that was there when I moved in. Ignored me when I appealed. Absolute crooks. Avoid at all costs.

Sarah · 30 July 2022

★★★★★ 5/5

Google

Thanks for Hussain. He is very helpful and provide me mortgage advice and efficiency in arranging my mortgage offer. And active response my questions.

Allen · 8 January 2025

★★★★★ 1/5

Google

terrible service i would give a zero.but its not an option! viewed a property in mk put in offer was declined as 1st time buyers offered the same so were in better position we increased offer but never heard anything back disgusting way to treat customers when dealing with property worth over £330k. Wouldn't sell or buy with these agents and wouldnt recommend, mind you with only 3.8 stars out of 5 that says enough!

Alison · 29 July 2019