Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
166 reviews across 1 platform
4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Milton Keynes, Buckinghamshire, at 4 Barnsdale Drive, is rated 3.3 out of 5 across 166 reviews on 1 platform, including 166 Google reviews rated 3.3.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
1/5
GoogleTried to call a few times as we'd seen a property we were interested in, however they keep disconnecting after picking up the phone, seems like they don't want to help which is a shame for both buyer and seller.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleIf I could give it zero star, I will. They let a house and never thought to call me to cancel my viewing for the same house. I traveled for 2hrs to get there only to be told "we're sorry". I am very disappointed.
I am sorry if this has been your experience. Please contact us directly via review@countrywide.co.uk should you wish to discuss further your concerns. Kind regards, Scott
1/5
GoogleThey never contact you back. You can't call them. Never reply to emails And they hold on to your deposit for over 1.5 months.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Lettings team at Taylors always finds first class tenants for my properties and I recommend them to any landlord who is looking for reliable tenants who pay on time and treat the property with respect.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleI was shown around by Chloe Morrell and she was super friendly, professional and very knowledgeable
1/5
GoogleAwful, awful company.
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter a very stressful interaction with another agent, meeting with Poppy and Lauren at Taylor's was such a pleasure. They were extremely helpful and we left feeling much less stressed. Thank you ladies.
Good Afternoon, Thank you for taking the time to leave this review, It is always great to see comments like this as it confirms to us that we are delivering the excellent customers service that we always aim to provide to all of our customers.We will ensure that Poppy and Lauren get this positive feedback. Many thanks again
5/5
GoogleThank you very much james and melanie. Really quick services and really helpful. Our pleasure to work with you.
Thank you for your glowing 5* review . Kind regards, Lucy, Customer Relations.
1/5
GoogleAvoid at all costs. Incompetent and unprofessional with no care attitude to their clients. No wonder they have so many bad reviews.NegativeResponsiveness, Professionalism
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am very happy with the customer service provided by Taylors, very specifically, Darren and Elliott during the process of purchase of a house. I will highly recommend to my friends.
Thank you for your wonderful 5 start review and recommendation! It's great to see the team at Taylors Milton Keynes priveded a great customer experience for you. Best of luck settling into your new home. Kind Regards Tracey
1/5
GoogleAvoid at all costs. Incompetent and unprofessional with no care attitude to their clients. No wonder they have so many bad reviews.NegativeResponsiveness, Professionalism
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
GoogleAvoid at all costs. Incompetent and unprofessional with no care attitude to their clients. No wonder they have so many bad reviews.
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
1/5
GoogleThe most incompetent lettings agent in the business. Avoid at all cost! You are going to lose your sanity, money and home. Never again.
Thank you for taking the time to leave us your feedback. I am really sorry to hear about experience. Please contact us at review@countrywide.co.uk and we can talk about your experience further as all customer feedback is very important to us. Kind regards, Lucy
1/5
GoogleHad an appointment today 11am to view a property on sale and no one has turned up. I've just called and they've told me it was already sold, and no one has phoned me to cancel the appointment.
1/5
GoogleNever got back to me after e mailing them if they could help. A bit disappointed.
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic customer care from James, fast and effective service every time.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe best experience, very helpful team, specially Faye! Thank you.
Hey Catalin, thank you for your fantastic 5* review and we (especially Faye) really appreciate your kind words. Best wishes, Graham, Customer Relations.
5/5
GoogleI bought a flat through this team and found them fast, efficient and friendly. Highly recommended.
Brilliant to read Michael that you found the whole team at Taylors, Milton Keynes, fast, efficient and friendly. Thank you for your 5* review and recommendation! Kind regards, Scott
1/5
GoogleJust a difficult experience.NegativeResponsiveness, Professionalism
Hi Waseem, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
1/5
GoogleVery difficult to contact. I have tried various numbers etc
Hi Kevin, Apologies for any inconvenience caused but we have had phone issues affecting our entire branch network today. Please be assured we are trying to fix this as fast as we can. Please feel free to try again tomorrow should you wish to talk to a member of our team.
5/5
GoogleSuperb service from start to finish. Got me more than I wanted for my house and sold it within one week! Thank you guys!
1/5
GoogleUseless. Don’t answer the phone and don’t return calls.
Hi P.Harrison Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleIeva best agent in this agency
Thank you for taking the time to leave this fantastic 5 star review for Taylors in Milton Keynes. Regards, Maryjane.
4/5
GoogleVery helpful team. Thanks!
Hi Jon, thank you for your wonderful four star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of their team's brilliant service. However please feel free to let us know how we can go that extra mile to turn this into a 5 star service. Many thanks, Taylors.
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