1/5
GoogleNo one replies to your emails, you have to go in person and still nothing gets resolved.
Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
Lenwell Property Services Milton Keynes reviews
★★★★★
348 reviews across 3 platforms
302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Milton Keynes, Buckinghamshire, at 302 South Row, is rated 4.3 out of 5 across 348 reviews on three platforms, including 333 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
333
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
7
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords6 reviews
A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ...Read all 6 from landlords
Tenants1 review
Always very helpful and provide a professional service.Read the review from tenants
About Lenwell Property Services Milton Keynes
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
Google5/5
GoogleDenni was an excellent help. She was very accommodating and professional. Would highly recomend this company.PositiveResponsiveness, Quality, Professionalism, Value
1/5
FacebookOne of the most dishonest, unprofessional and incompetent letting agencies ever. Trying to claim I haven’t paid my 12 month rent upfront despite it being in black and white on the agreement because their finance department and system are completely incompetent. Never get back to you even when you’ve been promised by a senior partner. (Andrew...still waiting for that call!). To top it off they will not conduct an end of notice inspection with me present. Lenwell I paid for new carpets in this property paid for new curtain rails throughout installed a new shower.....let’s see you try keep my deposit. TPO needs to start an investigation.
5/5
GoogleDenni was extremely helpful and patient. She provided a very comfortable experience that I would recommend highly.
5/5
GoogleWould highly recommend renting a property from Matt and the team at leaders. Extremely professional
5/5
GoogleReally easy process and great communication. Denni was so helpful and super supportive throughout.
5/5
GoogleI had a very smooth experience with Lenwell. I interacted with Kelsey, who was the property manager. She was very patient with all my queries and very helpful. Lenwell is a professional letting agent who made our moving process hassle free. Highly recommend!
Agent replied
That is lovely the hear Kelsey looked after you well. Thank you for the 5 star review
5/5
GoogleChloe was brilliant in helping us find a new property. She was professional and nothing was too much to ask :)
1/5
GoogleHad issues with our property over in winslow and our 'property manger' couldn't manage a pissup I brewery, I'm still awaiting a response and help from my initial complaint and phone call and we've already over out of the property. Absolutely useless service! Go direct to the Buckingham branch, they are a million times more professional and better in every way.
5/5
GoogleShannon Bowerman is very professional. The way of talking was very impressive.
5/5
GoogleIsabelle gave me some great advice on a property and was very patient with me. 100% would recommend.
Agent replied · 30 July 2023
Dear Zoe Oliver Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe team are brilliant and professional. Thank you to Abbey and Lauren, you girls are stars 🌟. …
5/5
GoogleThe best experience, very helpful team, especially Chloe! Thank you.
5/5
GoogleHad a viewing with Matthew, he was extremely helpful and listened to my requirements. Abbi dealt with me via our phone conversation, she was very kind and sent over properties we might be interested in, which helped.
Agent replied
Great to hear Gia, thank you
1/5
GoogleExtremely unprofessional they don’t reply to emails despite several requests and threats to report to the regulatory body. I certainly would not recommend them.
Agent replied · 30 July 2023
Dear Eman Omar, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleMe and my partner are to buy a house, we had with viewings with Lauren. Being first time buyers we are new to the whole process but Lauren, our estate agent has been very informative and responsive throughout the whole process. We hope we will find our forever home soon. So far the properties have been really promising.PositiveResponsiveness
5/5
GoogleFantastic team! Thanks Matt for all of your help!
5/5
GoogleAbbi from Lenwell helped me a lot in renting and moving into the new house. Responds quickly and solving my problems in a short time. I am quite happy to state her as a high standard staff.
Agent replied
Excellent, thank you Ding :-)
5/5
GoogleThank you to the extremely helpful and polite employee named Zain who helped me today over the phone.
Agent replied · 30 July 2023
Dear Lewis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad Shannon come round to value my property, very professional service from the start. She had done alot of research on my property and the surrounding area, the presentation pack she bought with her was excellent and even had information I myself did not know. Will be using her 100% in the future.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLenwell has been the letting agent of our property in Stony Stratford for several years. The service they provide is good, clear and efficient and the newsletters provide additional insight and expertise on the evolving letting market.
Agent replied
Dear Tim I hope you are well. Thank you so much for the review and trusting us with your business. We are pleased to hear our newsletters are of interest to you. It really does mean a lot.
5/5
GoogleThe team have been great in the process of renting a flat - I have primarily discussed with Lauren who has been awesome and answered my queries professionally and clearly, no matter how silly some of them may have seemed! I am very happy with the service I have recieved and looking forward to the time in the new flat!PositiveResponsiveness, Professionalism
5/5
GoogleA* Service. Abbi was particularly helpful throughout the process. I would definitely recommend. Thanks!
5/5
GoogleAngel by name...........Thanks for making it a smooth successful let. See you for the next one x
Agent replied · 30 July 2023
Dear Mat & Jen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lenwell Property Services Milton Keynes
What do landlords say about Lenwell Property Services Milton Keynes?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Tony wrote: "A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Milton Keynes won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent.
