Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
348 reviews across 3 platforms
302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
Part of Lenwell Property Services, see every office.
Lenwell Property Services's office in Milton Keynes, Buckinghamshire, at 302 South Row, is rated 4.3 out of 5 across 348 reviews on three platforms, including 333 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ...Read all 6 from landlords
Always very helpful and provide a professional service.Read the review from tenants
Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleContacted Lenwell via email requesting additional information regarding letting a property, Kelsey replied promptly although we had already found a property really quickly. Professional service and prompt communications, thank you for your reply.
Thanks for the kind words Matthew we hope you enjoy your new property and if you ever need us again please give us a call
5/5
GoogleGreat services. My deal was seen by Abbigail Bell and she has been very polite and helping. She provided me with all information regarding all different phases through the deal. Recommended .
Thank you for the review Apruv.
5/5
GoogleGreat Company and highly professional staff. Excellent customer service and great delivery time.
Dear Etop Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA pleasure to deal with.
Dear Officialdad 71 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have dealt with Lenwell for quite a while and have always found them to be efficient friendly and professional. Thanks guys. It's a pleasure to do business with you. The Blind Man
Hi Murray, thank you so much for the positive feedback which I will be sure to pass onto our Milton Keynes team.
5/5
View AgentsProfessional friendly property management
I have been a landlord with Lenwell (and their previous incarnation Oakhill) for almost 10 years now. Friendly staff and a great local knowledge, means my properties are well looked after and never empty for long.
Thank you Peter, we look forward to being of service to you for many years to come. Kind regards
5/5
GoogleAmazing and excellent service
Dear Hari Krishna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleWaste of time. Wayne didn't turn up to show us a flat. "Forgot to put it in his diary" even after sending out emails and had a call Monday about it .
Dear Joseph Wayne very much apologises for missing the appointment as per his conversation with you on the day. During that conversation Wayne offered to rearrange the viewing at a date and time that suited you which you seemed to accept, you then said you will be back in touch. Please let us know if there is anything further we can do to assist you.
1/5
GoogleWaste of time. Wayne didn't turn up to show us a flat. "Forgot to put it in his diary" even after sending out emails and had a call Monday about it .
Dear Joseph Wayne very much apologises for missing the appointment as per his conversation with you on the day. During that conversation Wayne offered to rearrange the viewing at a date and time that suited you which you seemed to accept, you then said you will be back in touch. Please let us know if there is anything further we can do to assist you.
5/5
GoogleVery happy with the service I received from Matt at the team. I would strongly recommend to both Landlords and tenants as they deal with issues quickly and efficiently
Thank you for the recommendation we are very glad to hear you are happy with our service.
5/5
GoogleWe have been with Lenwell for many,many years and again our property has been speedily let.The level of service and professional advice we receive is extremely good,very refreshing .these days
That is about the best review we can ask for, thank you David. Providing a good service to our clients is extremely important.
5/5
GoogleExtremely Professional, Efficient, Competent and Good Customer Service a across the entire organisation. I have used the company for a number of years and highly recommend Lenwell Property Services.
Dear Roger, thank you so much for the review and trusting us with your business. It really does mean a lot.
5/5
GoogleWe have worked with Lenwell numerous times for company lets. They have always been simple, well-organized, and efficient. Matt or one of the team are always very helpful throughout.
Thank you for the lovely 5 start review. I will pass on your comments to the branch.
5/5
GoogleGreat experience... Chloe in particular, was extremely helpful, and professional from start to finish! :)
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleLenwell's agent, Abbi, was very personable, professional and supportive with my registering, application and subsequent move into a flat in Kent's Hill.PositiveProfessionalism
Thanks for the lovely review Tom
5/5
GoogleI had the pleasure of meeting Lauren while she was showing me around a house i was thinking of purchasing. Although i decided against it, i found Lauren extremely helpful and knowledgable throughout. Thanks again, and hopefully the right house comes up soon enough!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI had a very good experience with Lenwell. They give a very good service. Especially, "Kelsey Pecco" assisted my whole letting process. very pleased overall.
Great to hear Eren and love your user picture!
5/5
GoogleDealt with Chloe and would recommend
1/5
Facebookone of the worst property agency . we waited 2months to be fixed our electricity and last time they told fix it by your self ! So rude
The same problem ! Is the worst agency ever !
5/5
GoogleThey were very gentle and efficient when doing the inspection. They also asked for any issue we had in the flat so they could assist if required.
Good morning Ruben. Thank you for the great review. I'm pleased your inspection went well and its good to know Liz is doing a good job.
4/5
GoogleGood communication, but not perfect.
4/5
GoogleKelsey very helpful and great service from start to finish. Answered all questions and emails promptly which is quite rare these days! Would recommend.
Thank you Tim for giving Kelsey a great review. We will be sure she hears about it. Have a lovely weekend.
5/5
GoogleI am very happy with Abbi's attention. She is always on top of the issues, providing rapid responses and feedbacks. I really appreciate it.
Thank you for the review. It’s great to hear abbi is doing a good job
5/5
GoogleMatt and Abbi have been extremely helpfull. It has been a delight dealing with them and would definitely recommend for a letting agents
Thanks for the recommendation Shannon. We appreciate you taking the time to do a review for us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Tony wrote: "A very professional and helpful office who go out of there way to be of service. The office manager Janet is always on hand to advised and help in any issues ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Milton Keynes won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent.
