Elevation Milton Keynes reviews

★★★★★ 5/5

Google

Elevation Estate Agents were a pleasure to deal with during the sale of our property. Terry, Amy, David, Tavon and Jennie ensured the whole process was as stress free as possible from the initial valuation, through viewings and eventually the sale. We cannot recommend them highly enough.

Paul · 14 June 2020

★★★★★ 5/5

Google

I recently purchased a home via Elevation and I have to say they were brilliant. I had regular contact with Izzy and Jennie. They made the process very easy and simple. I had a small snag at the start which was not Elevation fault but they helped and advised me to get it sorted. Also if I had any questions they were answered quickly. I would highly recommend Elevation and would look to use them next time I have to move

Dave · 24 November 2024

★★★★★ 4/5

Google

Used their whatsapp feature to enquire about a house. No reply for two days so i rang them a few times and went to voicemail everytime. Left a voicemail, no reply. Sent an email, no reply. Its been over 2 weeks and no ones got back to me UPDATE - had a call today and have a viewing booked for this Saturday so have updated my rating

Anon · 9 December 2023

★★★★★ 5/5

Google

Jacob from Elevation Estate Agents was incredibly helpful, answering all my questions and guiding me through the process. His support made everything easier, and I highly recommend Jacob and Elevation Estate Agents.

Iggy · 17 November 2024

★★★★★ 1/5

Google

I would urge anyone avoid elevation lettings, especially if you are renting. We rented with them two years ago, and there was no professional conduct or integrity in the way they operate. On the day we collected the keys, the property was in an awful condition and we immediately addressed this in person with our agent. We then followed this up with Laura Burford, a property manager, via email correspondence and images. We were told it would be recorded and an end of tenancy clean would be provided free of charge, for the inconvenience when we moved in. Despite Laura being included in the email chains she denied all knowledge of this, and stated she wasn’t working for elevation at the time we took on the property. As a result our deposit would be held to cover the cost of an end of tenancy clean. Fortunately I keep a record of correspondence, so I was able to forward emails to Laura, of the previous conversations we had both been included in. After a series of back and forth emails, a SAR, and conversations with a director, they agreed to refund our deposit in full. They did not manage the property well, and we often had to get into prolonged conversations before repairs and complaints were addressed. In one instance, our shower/bathroom was leaking heavily into the kitchen, so we raised a support request. When we called to request an update the receptionist advised we pour mr muscle into the shower drain. We then later found out she’d closed our request because she deemed her advice to have solved our leak. Due to this an other unresolved issues I escalated matters to the landlord directly out of concern the agency were not managing their property to any standard and a cowboy approach was taken to repairs. Shortly afterwards we were served an eviction notice.. I urge anyone to look up their rights and seek support before entering in a conversation or agreement with this agency. They do not act with honesty, integrity or human to human decency. I sincerely hope no one else would have to encounter the same level of poor management and intimidation tactics as myself and partner did.

Sasha · 4 November 2024

★★★★★ 5/5

Google

We bought our property through Elevation and they were extremely efficient and helpful throughout the whole process. Jenni was especially good at making sure things went smoothly and liaising with everyone to keep things moving and chasing solicitors etc. Thank you!!

Victoria · 14 June 2021

★★★★★ 4/5

Google

My experience with Elevation has been positive. Ismena provided valuable assistance at the beginning and end of the purchase process. Although I would have appreciated responses without having to wait so long, especially as a first time buyer. Jenny Folks, who managed the post-sale process, was always attentive and professional to any queries I had and kept me informed of progress with weekly updates. Overall I must say that the Elevation team did a good job. Thank you.

Elianeth · 24 November 2024

★★★★★ 5/5

Google

We rented through Elevation, and whilst they didn't manage the property, they went above and beyond at both ends of our contract. We always found Peter and his team to be very responsive, polite and professionalPositiveResponsiveness, Quality, Professionalism, Value

Will · 25 August 2021

★★★★★ 1/5

Google

Worst property agents ever!! Money grabbing, everything was cleaned to perfection but still claimed money from the deposit! On top of that tried to charge us to change the light bulb in the oven when it worked perfectly fine. Who even touches the light bulb in the oven? Staff are absolutely incapable of reading emails and I think they do this on purpose to long out whatever they want to claim from the deposit. Ended up having to go down there to sort it out as Bev was incapable of reading, replying to emails and sorting things out. They tried to charge us for a stain on the carpet that was there before we moved in. We ended up not paying over £100 of what they tried to claim. I would advise to go through the inventory and the state of any rented property with a fine tooth comb before even considering to rent through elevation. They expect all tenants to be in full time professional employment which is standard and fine however got rude when we didn't answer phones during the working day for them to carry out viewings when we moved out. Absolutely ridiculous. We even told them that it would be better to email and they still called leaving rude messages on our phones when we were at work and after work they were closed so absolutely no sense of logic either. I for one will never ever use their services again, super unprofessional, rude and I don't understand how they can have such incapable staff that can't read and reply to a simple email. properly.

Roshdel · 15 June 2017

★★★★★ 5/5

Google

My experience with Elevation was really good. My consultant was Madison and she was very helpful and friendly. If I ever had a problem or a question, I could ring up and get an answer quickly and easily. I would highly recommend.

Liam · 20 December 2024

★★★★★ 1/5

Google

Avoid at all costs for shared ownership. They discriminate against single applicants/owners. I was the first person viewing a shared ownership new build property on Saturday. Made a written offer just before I left the property. Hadn't heard anything by Tuesday, so rang them up to check and was told they were going through a list and prioritising people with children and it'd be unlikely they'd sell me a house, which isn't part of the shared ownership rules or legislation as far as I know. Wouldn’t use again as the stress they cause isn't worth it. There's better estate agents out there.

Patrícia · 14 June 2022

★★★★★ 5/5

Google

Had an outstanding experience with elevation estate agents. Initially I was feeling bit disappointed regarding delay in getting the flat but after confirmation and each and every process was very quick . Mostly I appreciate that for Jacob Foster who was there with us always to sort out everything. He helped out us with the full determination and having patience towards us. Responding each every single calls even if for asking a single doubt.

Ashna · 1 December 2024

★★★★★ 4/5

Google

Used their whatsapp feature to enquire about a house. No reply for two days so i rang them a few times and went to voicemail everytime. Left a voicemail, no reply. Sent an email, no reply. Its been over 2 weeks and no ones got back to me UPDATE - had a call today and have a viewing booked for this Saturday so have updated my rating

Jade · 19 July 2023

★★★★★ 5/5

Google

Five stars for Gail at Tempus House :) I recently purchased my first property and Gail did her upmost to ensure that my buying process was as timely and as smooth as possible. Gail chased my solicitors/conveyancer when they were not communicating with me and went out of her way to ensure that the process was as stress-free as possible. Gail remained calm, honest and extremely professional throughout the process and my partner also found this to be the case when he purchased a property in the same building last year. Thank you for your support Gail - it is much appreciated!

Eleanor · 18 August 2024

★★★★★ 5/5

Google

Very Prompt Service ! :) Thank you Jacob , Laura and team behind such wonderful service !

Edwin · 18 August 2023

★★★★★ 1/5

Trustpilot

Discriminating against the disabled

This is another lettings company who shouldn't be operating. They slyly discriminate against the disabled by not allowing local housing allowance tenants rent their properties. They've got a listing for a 1 bedroom house £1,100 pcm and they say "- Applicants must meet a household income criteria equivalent to 30 times the monthly rent.'' They then say ''- Employment/self employment references required on all applications'' As this letting agent would know, the disabled aren't going to be earning 30 times the monthly rent and then that's why they say employment references will be required, it's their way to prevent the unemployed from applying even though I've done my calculations and this property is affordable. They presume somebody's spending as if after the yearly rent £13,800 has been paid off, they think every other outgoing cost for the year is going to equal £20,700!

Anonymous · 1 August 2024

★★★★★ 5/5

Google

Thanks Kamile and Amy for helping me to complete the purchase with the new property. It’s really appreciated.

Yajju · 14 June 2023

★★★★★ 5/5

Google

Elevation is a very professional Estate Agent. I had a good experience with all the girls who works with Elevation, particulary Gail in the new builds property department. I bought a nice flat and she was very helpful and always had time for me. Very nice to get to know her.

Fariba · 14 May 2024

★★★★★ 5/5

Google

I would highly recommend Elavation Lettings and especially Jacob who made the process of moving less stressful. Jacob was extremely helpful throughout the whole process.

Tina · 28 October 2024

★★★★★ 5/5

Google

First class experience with Jason Maresca at Elevations. From our first phone call, he organised and handled my viewings, is excellent at responding to texts, calls and emails ! It was reassuring to know he was always reachable and not someone unknown in an office team. Jason is an asset to his company- the perfect blend of professional and friendly and is unfailingly helpful and cheerful

Kalika · 14 June 2021

★★★★★ 5/5

Google

Sophie was pleasant and professional despite some challenges in the process

Geoff · 16 November 2023

★★★★★ 5/5

Google

Everything was smooth and cooperative.Jacob was helpful sarting from booking a viewing on the same day of call and simple process of letting and move in.

Punit · 3 October 2024

★★★★★ 5/5

Google

Great experience selling our home through Elevation - we wanted a quick sale and the property was sold for near asking price the next day! Jason Maresca was fantastic throughout - a really genuine guy who always took the time to explain the ins and outs of the industry jargon and helped each step of the way from sale through to completion.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 14 June 2021

★★★★★ 5/5

Google

Elevation have been great with my sale of my flat in MK, in particular, Elise, Amy and Craig have all been very helpful.

Kirill · 2 April 2026