Trusted Agent profile
★★★★★
323 reviews across 2 platforms
188 Queensway, Bletchley, Milton Keynes, MK2 2SW, MK2 2SW
Connells's Milton Keynes office at 188 Queensway is rated 3.5 out of 5 across 323 reviews on two platforms, including 218 Google reviews rated 4.2.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleThe process was smooth and unproblematic. Very professional and friendly.
Thank you for sharing your positive experience with us! We strive to make our processes as smooth and hassle-free as possible, while maintaining a high level of professionalism and friendliness. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotHad my survey today and honestly…
Had my survey today and honestly couldn’t have felt more at ease. Super kind and polite throughout, even complimented my home. Came prepared with ladders for the loft, wore shoe protectors, and even helped put the hatch back that I couldn’t.
5/5
GoogleI ended up outside Connells several times this evening when I could not find my car in CMK. Marco was really helpful, looking up the meter where I'd paid and offered to walk with me to find it. I said no and later on he saw me in his car still looking around... He offered me a lift to try and locate my car which I gratefully took as I was loaded down with shopping. 2 minutes later we found it. He was definately my hero tonight. What a fantastic service from Marco and Connells. I'll definately recommend him and Connells whenever I get the opportunity. Thanks so much Marco. JennyPositiveProfessionalism
5/5
GoogleWe have been working with Marco and Elliot for just over a year, for the lease up of our MK development and could not have done it without them. Elliot is a fantastic asset to Marco's team - reliable, professional and works extremely hard to ensure our future tenants are a perfect fit for Solstice. I have full trust and faith in both Marco and Elliot and cannot wait to have them on board for our future developments in MK.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotPoor at communication
Poor at communication, you have to chase them for feedback on your viewing. When you do you are chasing for days for a call back.
1/5
TrustpilotTreat tenants poorly
Treat tenants poorly. Had to chase for over a month at the end of tenancy to get 3 months over paid rent refunded to me!!!
5/5
TrustpilotI had a very good experience with…
I had a very good experience with Connells. The team was very professional, helpful, and friendly throughout the whole process. They worked very fast and made everything easy and stress-free for me.
5/5
GoogleExcellent job from connells and it’s team specially Laura Tomes. She is really very professional and very dedicated throughout the process to get our new home. She always update us with every single stages and contact us promptly. She is so friendly and supportive and did a great job to get mortgage soon. We are very please to say thankful to Laura and wish her all success for future endeavours. We strongly recommend Laura Tomes.PositiveResponsiveness, Professionalism, Value
5/5
GoogleChido was amazing throughout the whole process, excellent communication throughout and extremely professional, cannot recommend enough!
Many thanks Bradley Cooper for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotShockingly poor experience across sales and lettings lack of care
My experience with Connells has been shockingly poor across both its sales and lettings services.
5/5
GoogleFrom day 1, my conversation with Marco gave me confidence. Here was a person who was going to deliver! Well he did! In matter of 1day of the property going on the market he managed to secure tenants. Initially there was some hurdles to cross but Marco and his team were fully supportive with whatever decision we made. I know we made the right decision as my tenants who are also great have moved in within 2 weeks of seeing the property and I am happy landlord thanks to Connolls. Thanks guys, thoroughly recommended👍🏼👍🏼👍🏼
1/5
TrustpilotI would not recommend this company to…
I would not recommend this company to anyone. They took my deposit after assuring me I would get the apartment, fully knowing my situation. Once they had my money, the communication became almost impossible you can’t reach them after 12pm, and they completely stopped responding to messages and calls.
1/5
TrustpilotAnother gazumping incident
Placed a purchase offer on of their properties listed in Cambourne, Cambridge as a first time buyer.
5/5
GoogleI have dealt with Ali Khan for a couple of our mortgages and he has been extremely helpful. Always he has the right information and no doubt that he is very good with numbers. What I like most about him is that he doesn't give up on difficult / complicated mortgage cases. He has sorted one of our complicated mortgage and we are extremely happy about it. Without any hesitation, I would recommend Ali for your mortgages (residential or Buy-to-lets)
5/5
GoogleI cannot put into words how thankful my fiance and I were to have worked with Connells agency, especially Ali, on helping us to buy our very first home. From the very beginning, Ali was just on top of EVERYTHING. We had an initial sit down to talk about the whole process, our budget, etc. and he worked to put together a plan that felt so us, so personalized and yet so professional. Also, Ali was always available when you have questions, he is always one text away. He guides us ultimately in this home buying process and he makes it easy and kept us informed of every step. On top of everything else, Ali guided us through the entire process with a smile. Besides his sharp professionalism and attention to detail, he brought personality, humor and levity to every single day, something that two nervous first-time buyers appreciated so much. I guess it goes without saying, but Ali will be our agent of choice for all of our future real estate endeavour. Thank you once again & all the best. Disna & Mantas
5/5
GoogleI had the pleasure of dealing with Ali Khan for our mortgage. He was very friendly and professional and I always felt welcomed and valued. The service was phenomenal without a doubt due to the fact he helped solve problems outside of his remit. The most I like about him is that he completes tasks with perfection and in a timely manner. I will confidently recommend Ali Khan to anyone who wants to be took care of throughout the mortgage process. We love Ali 😊👌
1/5
TrustpilotAvoid
Lack of communication. Making up conversations, I wish I recorded them as well. Doing price reductions without permission. Avoid.
1/5
TrustpilotMost stupid people working in this…
Most stupid people working in this Connells agency. unprofessional. In fact, they are also Childish. Non-serious including the letting and complaint department.
5/5
TrustpilotDelivered on promises to get viewers…
Delivered on promises to get viewers into the door. I like other local agents they had a high flow of viewings resulting in a rapid sale of my house at a very competitive sale price. Easy to deal with good communication throughout and advice.
5/5
GoogleMany thanks to James & his great team for a job well done!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotPoor they do not contact you
Poor they do not contact you.
1/5
TrustpilotStaff
Total lack of professionalism and respect for the client's time
1/5
TrustpilotUseless
Useless. Don’t want to help or speak to you unless it is regarding you paying rent.
5/5
GoogleA very supportive and Professional service received from Naresh at this branch. Helpful with every aspect of the sale of my property.
Thank you for the kind words! We're thrilled to hear that Naresh provided you with top-notch support and professionalism during the sale of your property. We take pride in our team's dedication to providing excellent service to all of our valued customers. Kind regards, Lucy Mawer, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Milton Keynes office has 323 reviews across two platforms: 218 on Google, 105 on Trustpilot (across the whole business).
Connells Bletchley is rated 3.5 out of 5 across all 323 reviews, and 4.2 out of 5 on Google from 218 reviews.
Connells Bletchley, 188 Queensway, Bletchley, Milton Keynes, MK2 2SW, MK2 2SW.
