Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy nice fixed rate mortgage was due to end and I needed to arrange a new one - the best possible under the current circumstances. Mortgage advisor Jolanta Szymkowiak worked wonders to get this. Not easy because my requirements and income structure were complex. Even better, she got all this arranged in double quick time to beat the 0.5% base rate increase.
Dave · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAbsolutely appalling experience
Absolutely appalling experience, avoid Connells if you value honesty and transparency.
Mohammed · 14 July 2026
★★★★★ 1/5
TrustpilotReported damp couple of times and a…
Reported damp couple of times and a year later still nothing, when trying to speak to people it's impossible to get a reply from them. I tried to leave my tenancy and couldn't get a reply from them. Wouldn't suggest going with them
Steffan · 6 November 2025
★★★★★ 5/5
GoogleThe man showing us round the property and the woman who rang to confirm our acceptance were very friendly and professional
Joe · 28 July 2025
Agent replied · 26 October 2025
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS
I am currently renting a property in Derby city centre managed by Connells/Burchell Edwards, and my experience has been extremely disappointing and, more recently, unacceptable.
Benji · 28 March 2026
★★★★★ 4/5
GoogleI have been quite satisfied with Marco and his team. I really appreciate for giving me regular feedback. However I did not like a one year Tenancy agreement with the 'Break Clause' especially when I heard from my tenant that her initial decision was to move out after 6 months. I think informing the landlord of Tenant's intention about the length of the contract is more realistic.PositiveResponsiveness, Quality
Golrokh · 26 October 2020
★★★★★ 5/5
GoogleFirst class service from Ali Khan. A very friendly person that went above and beyond to help us seal the right mortgage. We found him to be professional and approachable at all times and explained to us every step of the way. He succinct and transparent.
I will use him for the rest of my life and would recommend Ali to anyone.
Great job and keep up the excellent work!
Berlinda · 27 October 2019
★★★★★ 5/5
GoogleCurrently in the process of purchasing my first property and having Ali from Connells Mortgages has been a huge support. Finding me the best mortgage with the best rates and highest lending. I could not do this process without him, as it requires allot of time, experience and has alleviated the stress. I will be a long-term client with Ali for as the insight and information he provides is exceptional.
Ricky · 27 October 2019
★★★★★ 5/5
GoogleMy review is actually about Andy Goodhand, the mortgage advisor from the Bletchley branch. He has been brilliant, doing more than his share, helping me out when the conveyancers or other parties were slow to respond or take action, and explaining everything relating to the mortgage very clearly.
Anca · 28 May 2024
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Anca Ivona Anghelescu. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThe surveyor was punctual amicable and…
The surveyor was punctual amicable and friendly.
Andrew · 22 July 2026
★★★★★ 4/5
GoogleMe and my partner had 2 weeks to find a new rental and move in. I explained the stressful situation to David Courtney-Couch and he was amazing and communicated at each stage. Unfortunately there were a few delays but David was always on hand and supported us through the process.
Thank you so much
Nitasha · 26 October 2022
★★★★★ 1/5
TrustpilotI had to take some time to calm down…
I had to take some time to calm down before writing this review.
Andy · 3 June 2026
★★★★★ 5/5
GoogleNice experience overall.
Friendly agents , never hesitated to arrange viewings. Got some really good advise from mortgage advisor.
Negotiations experience is must as we will be dealing with professional negotiators.Nothing wrong, its their job.
General suggestion would be that , seller and buyer should do their own research as well if they are first time buyers
Ramalingeswararao · 26 October 2023
Agent replied · 25 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had excellent service from our mortgage advisor Ali Khan at Connells.
As we are first time buyers we didn't know much about the process but he explained everything throughly but in a simple way. He's very approachable and nothing was too much for him. He was always there to help and often going way over and above his duties.
I would strongly recommend Ali to anyone.
Sania · 27 October 2019
★★★★★ 1/5
GoogleTo tell an elderly woman that you're not interested in helping to sell her flat unless she sells to an investor, nearly 25-30k below the market value is disgusting..
Just because you wanna make a quick buck instead of waiting as apparently it takes too long
Aaron · 28 May 2024
Agent replied · 25 October 2024
Aaron Thompson please do contact us via complianceresidential@connells.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotVery bad property management service
Very bad property management service . It has been six months and they are not fixing the house repair .
Eagle · 31 March 2026
★★★★★ 5/5
GoogleMe and my gf recently took mortgage and Mr.Ali Khan was our mortgage brooker and we have to say that he is very profesional,well organized,he always had time for us,always had answers and good advice for all my questions in the morning,during the day and evening.We are very happy to have our new home thanks to Connells but most of it going to Ali Khan.Thank you Ali.
Long · 27 October 2019
★★★★★ 5/5
TrustpilotGreen lane Wigan visit
Good morning just a review on connells surveying team excellent internals team on appointment processing very easy to work with
Julie · 28 March 2026
★★★★★ 5/5
TrustpilotEllen Gynn
We received excellent advice from Ellen Gynn at the Wellesbourne branch, she made the whole journey pleasant and extremely easy.
Christine · 24 March 2026
★★★★★ 5/5
GoogleAs a landlord, the lettings team have always delivered high quality tenants consistently and went above and beyond in moving in my latest tenant. Eliot was particularly very helpful, awaiting delivery of new furniture and moving it into the top floor property when the delivery men refused to. It wasn't his job to and it is most appreciated.PositiveResponsiveness
O'Femi · 26 October 2021
★★★★★ 5/5
GoogleHad a valuation on my house. Naresh was brilliant explaining everything in simple terms and was very professional and easy to talk to. I would definitely go with connells when I decide to sell my house
Mary · 26 October 2023
★★★★★ 5/5
GoogleHaving had my property on the market with another agent for many months, I decided to list with Connells. They secured me a buyer on my first viewing. We had a long process, with difficult solicitors, resulting in a last minute exchange and completion, but James supported me through every stressful step.
Jemma · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCaitlin and Wiktoria in the lettings team have been absolutely amazing throughout the whole process. I’ve consistently received outstanding service, and even after I moved into the property, they’ve continued to go above and beyond to help. Their support, professionalism, and dedication really set them apart. Highly recommend!
Rawail · 19 May 2025
★★★★★ 5/5
GoogleI used Connells to buy my first home and couldn’t be happier, James explained the whole process and was on hand every step of the way, helping to chase solicitors and paperwork, particularly helpful with my tight deadline. Not planning on moving again soon but will definitely use Connells again
James · 26 October 2023
Agent replied · 25 October 2024
Thank you James for your kind 5* review! - Best wishes, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.