Trusted Agent profile · Milton Keynes
★★★★★
334 reviews across 2 platforms
188 Queensway, Bletchley, Milton Keynes, MK2 2SW, MK2 2SW
Connells's office in Milton Keynes, at 188 Queensway, is rated 3.4 out of 5 across 334 reviews on two platforms, including 218 Google reviews rated 4.2.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleMe and my gf recently took mortgage and Mr.Ali Khan was our mortgage brooker and we have to say that he is very profesional,well organized,he always had time for us,always had answers and good advice for all my questions in the morning,during the day and evening.We are very happy to have our new home thanks to Connells but most of it going to Ali Khan.Thank you Ali.
5/5
TrustpilotGreen lane Wigan visit
Good morning just a review on connells surveying team excellent internals team on appointment processing very easy to work with
5/5
TrustpilotEllen Gynn
We received excellent advice from Ellen Gynn at the Wellesbourne branch, she made the whole journey pleasant and extremely easy.
5/5
GoogleAs a landlord, the lettings team have always delivered high quality tenants consistently and went above and beyond in moving in my latest tenant. Eliot was particularly very helpful, awaiting delivery of new furniture and moving it into the top floor property when the delivery men refused to. It wasn't his job to and it is most appreciated.PositiveResponsiveness
5/5
GoogleHad a valuation on my house. Naresh was brilliant explaining everything in simple terms and was very professional and easy to talk to. I would definitely go with connells when I decide to sell my house
5/5
GoogleHaving had my property on the market with another agent for many months, I decided to list with Connells. They secured me a buyer on my first viewing. We had a long process, with difficult solicitors, resulting in a last minute exchange and completion, but James supported me through every stressful step.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleCaitlin and Wiktoria in the lettings team have been absolutely amazing throughout the whole process. I’ve consistently received outstanding service, and even after I moved into the property, they’ve continued to go above and beyond to help. Their support, professionalism, and dedication really set them apart. Highly recommend!
5/5
GoogleI used Connells to buy my first home and couldn’t be happier, James explained the whole process and was on hand every step of the way, helping to chase solicitors and paperwork, particularly helpful with my tight deadline. Not planning on moving again soon but will definitely use Connells again
Thank you James for your kind 5* review! - Best wishes, Scott @ Customer Care
1/5
TrustpilotConnells Bletchley - scammers
Connells Bletchley the worst estate agent I have dealt with over 20yrs
3/5
TrustpilotNot bad.Poor communication via email…
Not bad.Poor communication via email and phone.Would not recommend.
1/5
GoogleThey don’t even deserve the 1 star. We have rented the same property through connells for 10 years. Their service from start to finish is shocking. Thankfully we had a brilliant landlady who always made sure things were sorted. The staff don’t answer phones and never reply to messages. You report issues and they don’t do anything about it. They leave you without heat and water and lockable doors. They treat tenant's like they are bottoms of the pile. It has taken over two months to get our deposit back and we had to threaten legal action. If you are thinking of renting avoid these agents. The right hand doesn’t know what the left hand is doing.
5/5
GoogleGreat Service and customer support
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotThey will promise the earth and not deliver
I signed up with Connells expecting proactive support, marketing expertise, and clear communication. I was sold the dream at the valuation. Instead, I faced several issues:
1/5
TrustpilotI am a domestic abuse survivor
I am a domestic abuse survivor.
1/5
TrustpilotConnells never respond to email…
Connells never respond to email enquiries and when I call, they tell me someone would call back but I never get a call.
4/5
TrustpilotGood
Was worried after reading reviews. house values exactly what I thought and approved for my additional mortgage borrowing which helped me get out of a tough financial situation and lie back on track. South west Scotland.
5/5
GoogleConnells Lettings team did a quick work to ensure Tenants are identified and moved in asap, saving a great amount of time and costs for me as the first time Landlord. There was minimum effort from me and they managed the whole process asap.
4/5
GoogleDemi was a great help throughout the buying process, she was always ready to answer any questions we had and we really enjoyed working with her to get to completion. I would recommend Demi and the rest of the helpful team at Connell's
1/5
Trustpilot- Unreliable communication
1/5
GoogleTerrible customer service, lackadaisical and unbothered. A few of the ladies at this branch (Claire, Chloe and I've forgotten the other name(s)) are pretty rude on the phone, then switch their demeanor when in person. They don't pass messages on to other staff, so you have to explain everything repeatedly. One of them is a very pushy sales representative, who takes personal offence when you decline her services. This just makes for flawed system when it comes to booking viewings, putting down offers. Wouldn't buy/sell with them if you paid me, unfortunately cannot rate less than 1 star.
5/5
TrustpilotExcellent experience
Excellent experience. Arrived promptly, inspected property thoroughly. Polite, courteous and kept to the allotted time slot.
4/5
GoogleTaken me a while to get round to posting this but would like to thank James and the team for the great work they did in helping in the house hunt and purchase. Always prompt on keeping me updated and following up on any queries.
5/5
GoogleHad a great, stress-free experience as a first time landlord while working with the lettings team, especially Poppy, Elliot and Marko, who provided continued advice and prompt support on any concerns. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLet me recommend Connells but especially our mortgage advisor Jolanta Szymkowiak who helps us a lots and supports us all the time if we have any question. Thank you for the help.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Milton Keynes office has 334 reviews across two platforms: 218 on Google, 116 on Trustpilot (across the whole business).
Connells Bletchley is rated 3.4 out of 5 across all 334 reviews, and 4.2 out of 5 on Google from 218 reviews.
Connells Bletchley, 188 Queensway, Bletchley, Milton Keynes, MK2 2SW, MK2 2SW.
