Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThe app is very difficult for older people who don’t live on computers and even worse that you can’t use your big computer to do it. It took me three days and two loads of tears to get through it but once I spoke to Drew, it was easy as he guided me through it and may considerations of what didn’t matter and what did. Hopefully never again. !!
Carole · 2 February 2026
★★★★★ 5/5
GoogleTrying to find a new place to live with very little notice is incredibly stressful.Many thanks to Dawn for her professional approach, helpful assistance, and her friendly attitude. In a short period of time, she gave the opportunity for myself and my son to start a new beginning.
Keith · 20 October 2025
Agent replied · 20 March 2026
Hi Keith
Thank you for your review. Dawn and the dedicated team in our Midsomer Norton office are hugely appreciative of your kind words and positive feedback. … More
★★★★★ 5/5
GoogleGreat experience using Your Move Bailey & Bryant to sell my house.
The attention to detail and care put forward during the valuation really stood out, and following instruction to proceed they acted promptly and professionally to get my home on the market.
Really impressed with how my property appeared on the listing and the marketing overall.
A sale was agreed (offer accepted, sale still in progress) within days of my house going on the market, with the first viewer putting an offer in!
Would highly recommend if looking to use an estate agent in the Midsomer Norton area.
Thomas · 9 March 2026
Agent replied · 20 March 2026
Hi Mr Hale
Many thanks for taking the time to write your review. Your positive feedback is hugely appreciated by myself and our dedicated team in our Midsomer Norton office.
Kind regards
Tracey Bailey
Your Move Bailey & Bryant
★★★★★ 5/5
GoogleDuring my recent property viewing, David guided me through the house. He was courteous, professional, and highly informative, making the visit very positive. Thanks David.
Emma · 2 May 2026
Agent replied · 2 July 2026
Thank you for your kind feedback. We’re pleased to hear you had a positive viewing experience. We appreciate you taking the time to share your comments.
★★★★★ 5/5
GoogleThe whole team and Jay are very supportive, helpful and very kind. They all helped us with our purchase.Thank you Jay and the team. ❤️❤️
Rita · 2 May 2026
Agent replied · 2 July 2026
Thank you, Rita! It was our absolute pleasure to help with your purchase. Jay and the rest of the team will be so happy to hear your kind words!
★★★★★ 5/5
GoogleAbsolutely brilliant service Dawn and the team goes out of their way for customer satisfaction. They are helpful attentive, and will even keep a look out for properties to suit the persons needs. Excellent service. Highly recommended.
Dave · 20 January 2026
Agent replied · 20 March 2026
Hi Dave
We are hugely grateful that you have taken the time to write your great review which is much appreciated by the whole dedicated team in our Midsomer Norton … More
★★★★★ 1/5
GoogleAs first-time buyers, we expected guidance and clear communication throughout the process, unfortunately, our experience with Your Move Midsomer Norton was the opposite. The agent we dealt with was extremely pushy from the start, and when …
Amy · 9 January 2026
Agent replied · 20 March 2026
Hi Amy
Thank you for taking the time to write your review and we are very saddened to understand that our service to you has fallen short on this occasion. We will … More
★★★★★ 5/5
GoogleWe have recently let a property through Your Move. Wow what can I say Dawn has been amazing nothing was too much trouble for her she helped us every step of the way from viewing the property to securing us a rental. The turn around time was …
Craig · 4 October 2025
Agent replied · 9 December 2024
Hi Craig
Thank you so much for the great review which is hugely appreciated by Dawn and the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleI received a call earlier this afternoon and didn't catch the name of the first guy I spoke with, but he transferred me over to Phil. I'm usually pretty organised when it comes to moving, but there were a couple of things that were pointed out that I hadn't even considered, like income protection. Both very friendly guys and they didn't hesitate to see what they could offer to help out.
Jamie · 4 May 2026
Agent replied · 4 June 2026
Dear Jamie,
Thank you for your thoughtful review. We are pleased to hear that your experience highlighted additional areas that can sometimes be overlooked during a move, and that the team were able to provide helpful guidance.
It is especially great to know that Phil and the wider team provided friendly and proactive support throughout. We appreciate you taking the time to share your feedback.
Kind regards,
Danielle
★★★★★ 5/5
GoogleEasy and very helpful. Thank you to Lyndon for his help and making the whole process smooth and easy
Emilie · 1 June 2026
Agent replied · 4 June 2026
Dear Emilie,
Thank you for your review. We are pleased to hear that you found the service both easy to use and helpful throughout your experience.
Making the moving process simpler and more manageable is exactly what we aim for, so we appreciate you taking the time to share your feedback.
Kind regards,
Danielle
★★★★★ 5/5
GoogleThe team at Your Move Midsomer Norton managed the letting of our rental property. Mark and Dawn were both fantastic, from the first call to the signing of the new tenancy they were proactive, professional and brilliant communicators. We …
Rosie · 9 December 2025
Agent replied · 20 March 2026
Hi Rosie
Thank you so much for your positive feedback which means a great deal to Mark, Dawn and the whole dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleMark, Tracey and team are totally fantastic, not just there to sell your house but are there on the phone as councillors, advisors and therapists when things are not looking straight forward. They are so good at communicating (and …
Raife · 9 December 2025
Agent replied · 20 March 2026
Hi Raife
Thank you so much for taking the time to write your great review which is hugely appreciated by myself and the whole team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleMark and the team were absolutely fantastic in helping us sell our home. Mark is very professional and gave great advice on how to make our house look good for the pictures as well as advice on how to market our house. We were thrilled that …
Sara · 4 October 2025
Agent replied · 20 March 2026
Hi Sara
Thank you so much for taking the time to write your great review which is hugely appreciated by Mark, myself and our dedicated team in our Midsomer Norton … More
★★★★★ 5/5
GoogleEffective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.
Linda · 27 March 2026
Agent replied · 27 May 2026
Hi Linda, thank you for the feedback. We understand how important prompt and informed management is for our Landlords, especially when issues arise. It’s wonderful to hear that Bethany and our Property Management team have provided the sound advice you need.
★★★★★ 5/5
GoogleWe have had the team at Bryant & Bailey / Your Move helping and supporting us with letting our property for 10 years, we have now decided to sell and the superb service has been fantastic. We cannot thank Tracey, Mark, Dawn And Lisa enough …
Roger · 10 October 2025
Agent replied · 20 March 2026
Hi Roger and Carol
Thank you so much for you great review which is hugely appreciated by myself and the whole of the team in our Midsomer Norton office. We have really enjoyed … More
★★★★★ 5/5
GoogleWe rented for many years with Your Move and eventual purchased our home with them aswell. Dawn was hands down the best letting agent we have ever had and we have had a lot! Dawn always communicated in a fast and efficient way, nothing was …
Rebecca · 4 October 2025
Agent replied · 4 May 2025
Morning Rebecca
Thank you so much to taking the time for your kind review. The whole team in our Midsomer Norton office are delighted with your great review. We wish you well … More
★★★★★ 5/5
GoogleFantastic friendly and efficient service, would definitely recommend Tracey and the team.
Jade · 10 July 2026
Agent replied · 12 July 2026
Hi Jade
Thank you so much for taking the time to write your review which is greatly appreciated by myself and the dedicated team in our Midsomer Norton office.
Kind regards
Tracey Bailey
Your Move Bailey & Bryant
★★★★★ 5/5
GoogleWe have had a great experience with YourMove. We’ve had issues throughout the process outside of our control and Lisa has been great at helping us stay in the loop with the sellers of our house and their solicitors. No question was silly …
Jasmine · 10 October 2025
Agent replied · 20 March 2026
Hi Jasmine
Thank you so much for your kind review which is hugely appreciated by Lisa and the team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleExcellent from Bria and the team. Secured me a competitive property. Thank you so much🙂 …
K · 2 June 2026
Agent replied · 2 July 2026
Thank you for your wonderful review. We are so glad that the team could help you secure the property!
★★★★★ 5/5
GoogleI’m so grateful to Dawn for all her help in finding me a home. She made the whole process so much easier and was supportive every step of the way. Dawn is not only professional and knowledgeable, but also incredibly kind and approachable. …
Trish · 4 October 2025
Agent replied · 2 September 2025
Hi Trish
Many thanks for taking the time to write your great review which is hugely appreciated by Dawn and the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleWe have had a fantastic experience from beginning to end with Your Move while looking to rent a property. Dawn has been absolutely incredible. I really struggle with the stress of moving home but Dawn managed to take all the stress away and …
Vikki · 4 October 2025
Agent replied · 20 March 2026
Hi Viki
Many thanks for your great review. Dawn and the dedicated team in our Midsomer Norton office are delighted that you have been happy with our service. … More
★★★★★ 5/5
GoogleThomas was excellent, very friendly and knowledge and had everything sorted within 15 minutes. Would definitely recommend
Katie · 21 May 2026
Agent replied · 4 June 2026
Dear Katie,
Thank you for your lovely review. We are pleased to hear that everything was arranged so quickly and that the process felt friendly and straightforward throughout.
It is especially wonderful to know that Thomas provided such knowledgeable and efficient support. We appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
Danielle
★★★★★ 5/5
GoogleWe let a property through Your Move Bailey & Bryant Midsomer Norton, Our first Contact was Dawn Frankham who took through the whole process smoothly and efficiently and was always on hand whenever we needed over our three year tenancy big thanks to Dawn and the team for the great service
Kevin · 20 July 2025
Agent replied · 20 March 2026
Hi Kevin
I am delighted to understand that you have been pleased with the service provided by Dawn and the team in our Midsomer Norton office and wish you well in your … More
★★★★★ 5/5
GoogleReally lovely helpful staff
Got everything sorted with a bills package and broadband
Thank you Phil
Eszter · 21 May 2026
Agent replied · 4 June 2026
Dear Eszter,
Thank you for your lovely feedback. We are so pleased to hear that everything was arranged smoothly for your bills package and broadband.
It is especially wonderful to know that Phil provided such helpful support throughout the process. We truly appreciate your kind words.
Kind regards,
Danielle
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