Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI run a well-known gym franchise and keeping up with inquiries used to be a real challenge. Since we've introduced Lead Hero AI, the difference has been night and day. Their AI chatbot works across all our messaging platforms and has brilliantly automated our sales process. It's like having an extra team member who's always on and never misses a beat. Our response times have improved dramatically, and our staff can now focus on what they do best, helping our clients succeed. If you're looking to streamline your communications and give your sales a boost, I can't recommend Lead Hero AI enough!
Torban · 27 May 2024
Agent replied · 27 May 2026
I'm thrilled to hear how Lead Hero AI has transformed Energie Fitness' operations! It's fantastic that our AI chatbot has effectively become a vital part of your team, enhancing your sales and marketing automation efforts. By improving response times and streamlining communication across all messaging platforms, it sounds like our technology not only supports your staff but also elevates your client's experience. Thank you for sharing your success, and for recommending Lead Hero AI to others looking to boost their sales process and enhance their marketing strategies. Keep up the great work, and here's to continued success in your business!
★★★★★ 5/5
GoogleWe recently dealt with Francis at Lead Hero AI for our new Lead CRM system and I must say, the experience was outstanding. From the outset, it was evident that Lead Hero's commitment to understanding our business needs and delivering tailored automation solutions was exceptional. They demonstrated an impressive depth of knowledge in automation software and its applicability across our industry, and their ability to grasp the nuances of our business processes and pinpoint areas for enhancement was very useful.
Throughout the implementation process, they were readily available to address any queries or concerns, offering prompt and insightful guidance. Their proactive approach to customer service facilitated a seamless and stress-free implementation process. Thanks to the Lead Hero team, we've been able to streamline our operations, boost efficiency, and ultimately drive greater success for our business. I highly recommend Lead Hero to any business looking to harness the power of automation.
Aunkher · 27 May 2024
Agent replied · 27 May 2026
Thank you for your glowing review! We're thrilled to hear that your experience with Francis Rodino at Lead Hero AI met your expectations. Our team strives to deliver personalised, effective automation solutions that not not only understand and enhance business operations, but most importantly increase your sales conversions. Your success is our priority, and it's fantastic to know we could help streamline your processes and boost your efficiency. We appreciate your recommendation and look forward to continuing our partnership. If there’s anything else you need, we're always here to help.
★★★★★ 5/5
GoogleClaire was very friendly and helpful and easy to talk to. She was very professional and took an interest in our concerns .
Simon · 27 March 2026
Agent replied · 27 May 2026
Thanks for the 5 stars, Simon! It’s great to hear Claire took such good care of you. We'll be sure to pass your kind words on to her.
★★★★★ 5/5
GoogleI am known to be a bit of a "Karen" and I expect good service. I have to say that Dawn and the team in Midsomer Norton surpassed my expectations with their service levels! High recommended! I popped into the offices uninvited and they could not have been more accommodating!
Grey · 20 July 2025
Agent replied · 20 March 2026
Hi
Thank you so much for your kind review of our service and am delighted to hear that we were helpful and exceeded your expectations. … More
★★★★★ 5/5
GoogleThe approach was swift & simple.
It was right moment to get the call.
1 thing was really unique which I have observed is each & every step was clearly informed to me, there are very few such company & "Just move in" is one of it.
Hope I will get the same service in future as well if I need some help related to same.
Manoj · 4 May 2026
Agent replied · 4 June 2026
Dear Manoj,
Thank you for your detailed feedback. We are delighted to hear that you found the process simple and well-timed, and that each step was clearly explained throughout your experience.
Providing transparency and clarity is something we place great importance on, so it is especially rewarding to hear this stood out to you. We look forward to supporting you again should you need us in the future.
Kind regards,
Danielle
★★★★★ 5/5
GoogleYour Move Estate Agents are amazing!! Dawn was fab, when I couldn't get the first flat I viewed, she helped me find another one almost immediately which I did get! The communication was great, and so far have had no issues since moving in! Thank you so much Dawn and the rest of the staff at Your Move Midsomer Norton!!
Aislinn · 20 March 2025
Agent replied · 28 December 2024
Hi Aislinn
Thank you so much for taking the time to write your kind review which is hugely appreciated by Dawn and all the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleDawn has been fantastic in ensuring we found our perfect rental property she has been communicative from the beginning, guiding us step by step through the process of a rental property. Dawn has always kept me updated and helped with any …
Michelle · 4 October 2025
Agent replied · 20 March 2026
Hi Michelle
Thank you so much for your kind review which is hugely appreciated by Dawn the the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleWe had a great experience with the lettings team. Emily was always quick to answer the phone and help. Robynn was a superstar, she really advocated for us as a family to ensure we relocated to be closer to our children’s school, nothing was too much for her. Thanks again guys, we are so grateful! ☺️
Angelina · 6 March 2026
★★★★★ 5/5
GoogleI've had the pleasure of working with Francis and the Lead Hero AI team, and not only has it been such a great experience, it's also stepped up our agency growth.
They really helped us refine our strategy, get clearer understanding on new market trends, streamlined our messaging, and revised our target customer avatars.
What stood out for me the most, was how they completely changed our existing customer journey... they mapped every touchpoint, showed exactly where the bottlenecks were, and helped tighten up the stages that was costing us lost opportunities.
And in addition, they’ve helped us generate more leads and automate a large part of our sales process... which has made our follow-up more efficient, more consistent, and much easier to manage.
I really appreciate how committed the Lead Hero team are, especially as they’re very proactive, communicative, and clearly invested in long-term success... not just short-term wins.
If you’re looking for a team that can help you build a scalable system and break your current glass ceiling - I highly recommend working with Francis and the Lead Hero team.
Thomas · 27 December 2025
Agent replied · 27 May 2026
Thank you, Thomas, for your glowing review! We’re thrilled to hear that our collaboration has positively impacted your agency’s growth and efficiency. It’s our mission to provide proactive support and help our clients navigate market trends effectively. We appreciate your recommendation and look forward to continuing to support your success. Your success is our priority, and we are excited to see what you achieve next!
★★★★★ 5/5
GoogleI am so delighted with the outstanding service I received from Dawn Frankham from Your Move (Lettings) whilst finding a new home to rent. Dawn was absolutely amazing throughout the process, and explained all the steps so clearly I felt …
Margaret · 4 October 2025
Agent replied · 2 September 2025
Hi Joy
Dawn and the team in our Midsomer Norton office are delighted to read your kind review and are hugely appreciative that you have taken the time to give us your … More
★★★★★ 5/5
GoogleLisa was always helpful when we had questions for the seller. Overall a smooth experience. Thanks!
Cellardore · 5 May 2026
Agent replied · 7 May 2026
Hi
Many thanks for taking the time to give your positive feedback on our service provided by Lisa and the dedicated team in our Midsomer Norton office.
Kind regards
Tracey Bailey
Your Move Bailey & Bryant
★★★★★ 5/5
GoogleBrilliant experience selling with Mark,Tracey and the team. The great communication really makes the difference when doing something you don't do every day. Highly Recommend!
Matthew · 20 February 2026
Agent replied · 20 March 2026
Hi Matthew
Thank you so much for the positive review and taking the time to give us feedback. This is hugely appreciated by myself and the dedicated team in our Midsomer Norton office.
Kind regards
Tracey Bailey
Your Move Bailey & Bryant
★★★★★ 5/5
GoogleFantastic service from the team especially Dawn. She made the whole experience of renting privately for the first time less daunting at a time when I was feeling very overwhelmed. Dawn happily lead me through the process answering the many questions that I had. I appreciate the help that you gave me and I love my new flat.
Amanda · 20 March 2025
Agent replied · 20 March 2026
Hi Amanda
Thank you so much for taking the time to write your kind review which is hugely appeciated by Dawn and the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleHad a very helpful conversation with Lyndon, regarding my new move. He was extremely helpful and upfront about costs and was happy to make sure that I knew what I was signing up for.
The company for the service they provide does not take a large cut. And to my knowledge definitely worth the price.
Thanks for all the help!
WilliamSeeley · 30 May 2026
Agent replied · 4 June 2026
Dear William,
Thank you for your thoughtful review. We are delighted to hear that Lyndon was able to provide clear, honest guidance and ensure you felt fully informed throughout the process.
Moving home comes with plenty of decisions, so it is great to know that the information provided helped you feel confident about your choices. We appreciate your kind words and are grateful that you took the time to share your experience with us.
Kind regards,
Danielle
★★★★★ 5/5
GoogleClaire was very helpful , respectful and nice during the inspection , a good listener too.
Bayo · 29 April 2026
Agent replied · 27 May 2026
Thank you for your kind feedback! We’ll be sure to pass your lovely comments on to Claire!
★★★★★ 5/5
GooglePhil is a professional who knows what he’s doing. Great customer service.
Nicolina · 28 May 2026
Agent replied · 4 June 2026
Dear Nicolina,
Thank you for your kind review. We are pleased to hear that Phil’s professionalism and customer service made such a positive impression during your experience with us.
Providing knowledgeable support and making the process straightforward for our customers is always our goal, so we greatly appreciate your feedback.
Kind regards,
Danielle
★★★★★ 5/5
GoogleDawn was very good even though let Alliance had us jumping through all the biggest hoops. Dawn was really calm all the way through. Thank you Dawn for keeping my spirits up. 5 out of 5 very nice.
Trisha · 20 October 2025
Agent replied · 20 March 2026
Hi Trisha
Thank you so much for your kind review. This is hugely appreciated by Dawn and the dedicated team in our Midsomer Norton office. … More
★★★★★ 5/5
GoogleTom was really helpful and saved me a lot of potential stress. Excellent customer service.
Simon · 4 May 2026
Agent replied · 4 June 2026
Hi Simon,
Thank you for the kind words - we're really pleased to hear the experience was a positive one.
Tom will be delighted to know he helped take some of the stress out of moving. That's very much what we aim for.
Wishing you a smooth and settled move.
Kind regards,
Steph
★★★★★ 5/5
GoogleShania is my letting property manager and she's always prompt and helpful. Highly recommended
Jayne · 10 May 2026
Agent replied · 10 July 2026
Thanks for the positive review and that's great to hear.
★★★★★ 5/5
GoogleI can’t speak for the company as a whole but shania I can and she is absolutely wonderful, if you get the privilege of having dealings with her you will not be disappointed, she’s friendly, down to earth and so helpful if there is a problem it’s never too big honestly the whole renting process is so easy with having her around❤️
Kirsty · 10 May 2026
Agent replied · 10 July 2026
Thank you thats lovely to hear and we do appreciate you taking the time to leave a review.
★★★★★ 5/5
GoogleDawn has been absolutely brilliant with helping me move house, always reply’s very quickly and has just done a fantastic job, many thanks Dawn!!
Jack · 20 February 2026
Agent replied · 20 March 2026
Hi Jack
Many thanks for taking the time to write your review which is hugely appreciated by Dawn and the dedicated team in our Midsomer Norton office.
Kind regards
Tracey Bailey
Your Move Bailey & Bryant
★★★★★ 5/5
GoogleAmazing support, staff absolutely happy to help and guide you in order to get the best value for your money Tom one of the staff members help me with my account and all the bills and get the best. Tom I really appreciate your support. Thank you all team members for their dedication and support. Keep it up guys your the best
Ramona · 7 May 2026
Agent replied · 4 June 2026
Hi Ramona,
Thank you so much for leaving us such a warm review - it's really lovely to read.
It sounds like Tom went above and beyond to make sure everything was in order for you, and that's exactly the kind of service we always aim to provide. I'll make sure he knows how much you appreciated his help.
Wishing you all the best in your new home.
Kind regards,
Steph
★★★★★ 1/5
GoogleInitially, Dawn was very nice to deal with. However, when she went on holiday, Tracey took over. We put in for a flat and passed all the references and credit checks. Our guarantor passed the references and credit checks. Our guarantor is …
Hidden · 22 August 2025
Agent replied · 22 August 2026
Hi James
I am sorry that we have been unable to proceed with your tenancy application to rent a property through ourselves and am saddened to read your review. … More
★★★★★ 5/5
GoogleVery professional Philip Murphy 👏 👌 and definitely recommend Just Move In services. …
Joseph · 4 May 2026
Agent replied · 4 June 2026
Hi Joseph,
Thank you for the wonderful review and for recommending Just Move In.
Philip takes real pride in the service he provides, and it's great to know that came through in your experience. We'll be sure to pass your kind words on to him.
Kind regards,
Steph
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
