Every review we hold for the Middleton office, from every platform, shown as written. First names only.
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1/5
TrustpilotPoor Hand over from you Catherine
Poor Hand over from you Catherine, I should be picking up keys from Estate Agents yet I am left with back and forth with Seller and excuses.
Sheriff Β· 27 May 2026
Agent replied Β· 2 June 2026
Hi Sheriff,
Thank you for taking the time to speak with me today. As discussed, whilst the completion day is ultimately a legal matter for the solicitors, we do accept that we could have done more in the days running up to completion to help try and avoid the situation you ended up facing and we apologise for the inconvenience you experienced which was not acceptable.
Catherine also passes on her sincere apologies to you, especially as you both had a really good relationship throughout.
Kind regards,
Jake Rowson, Sales Director,
Ryder & Dutton
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5/5
GoogleDecided on using Ryder and Dutton due to their knowledge of the local area and it was definitely a great choice. From the brochure they produced to providing accompanied viewings and the constant feedback there was nothing we could fault. Bryony is definitely a credit to the company and again a big thank you for everything.
Judith Β· 20 March 2025
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5/5
TrustpilotProfessional from start to finish andβ¦
Professional from start to finish and wonderfully assuring which was a great help during a stressful time .Sale was very easy with assisted viewings and I must say Jessica was outstanding in her communication, would definitely recommend them
Frances Β· 29 August 2024
Agent replied Β· 25 October 2024
We're so glad to hear you had a positive experience! We strive to make the process as smooth and stress-free as possible. We're thrilled you found Jessica to be helpful. We appreciate your kind words and recommendation. - Tony and the Oldham team
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5/5
TrustpilotGreat team of experienced people.
Great team of experienced people.
Communication is excellent and queries are handled efficiently and promptly.
Recommended
Mathew Β· 12 August 2026
Agent replied Β· 14 August 2026
We're so pleased to hear that our experienced team provided excellent communication and handled your queries efficiently and promptly. Thank you for your recommendation!
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4/5
TrustpilotWhen Rachel took over as salesβ¦
When Rachel took over as sales negoiator viewings were quickly arranged. Rachel updated me of who was viewing my property and gave detailed feedback of the potential tennants.
Hp Β· 19 May 2026
Agent replied Β· 20 May 2026
We're so happy to hear that the viewing process was efficient and that we found suitable tenants quickly for you. We appreciate your positive feedback!
Gareth
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5/5
TrustpilotCatherine Salisbury became my moveβ¦
Catherine Salisbury became my move manager after Iβd accepted an offer on my property. She is the only reason Iβve given 5 stars, they are all for her.
SIAN Β· 18 May 2026
Agent replied Β· 20 May 2026
We are so pleased to hear about your positive experience with our move manager, Catherine. It is wonderful to know that her dedication and clear communication made a challenging situation much more manageable for you. We appreciate you sharing your valuable feedback.
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5/5
TrustpilotFab customer service
Just bought a house Ryder and Dutton had on the market , the service I got from Geraldine was really good nothing was to much trouble and she kept me upto date every step of the way. Fab !
Mrs Β· 9 August 2024
Agent replied Β· 24 August 2024
Thank you for taking time to leave us a review! We hope you enjoy your new home π
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5/5
GoogleRyder and Dutton were absolutely amazing from start to finish when I sold my house recently. From the organising of the viewings, to the chasing of paperwork and legal requirements I could not have asked for more.
A first sale fell through due to a change in mind of a buyer and Richard was on the case straight away and within a few weeks I had a new buyer which completed in a really good timescale.
I seriously think they are worth every penny of their fees.
Orlaith Β· 24 December 2019
Agent replied
Thanks for doing this review Annie, I know this sale wasnβt always straight forward so thanks for being so patient. I would like to wish you all the best for the future !
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5/5
TrustpilotThe Professionalism of all the staffβ¦
The Professionalism of all the staff starting with the Valuation and Presentation by Alice Rimmer right the way through to the staff dealing with organising viewings and the updates provided. (Zoe, Kirsten, Amber and Georgia). The thoroughness of all the information providided at the outset and throughout the whole process. Geraldine Marsden was extremely helpful and particularly Instrumental in helping to move things along quickly Totally happy with our choice of Estate Agent.
Nancy Β· 2 July 2024
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5/5
TrustpilotHouse sale Mossley
We were supported by Ryder and Dutton Mossley to sell our house. From start to completion we were so well supported by Alice, Zoe and the team. They couldn't do enough to help and went above and beyond! I would recommend to anyone wanting to sell their home. Thank you team Mossley π
Mrs Β· 25 October 2023
Agent replied Β· 4 February 2024
Hi Claire. Thank you for your feedback. we wish you and your family all the best. Kind regards
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5/5
TrustpilotWe recently sold and purchased a homeβ¦
We recently sold and purchased a home with Ryder and Dutton. Ada as the Move Manager facilitated the correspondence between the buyers and sellers once the offer was accepted. She was incredibly attentive, had brilliant communication and we felt like we were always put first. We canβt recommend enough.
Rosie Β· 3 August 2026
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5/5
GoogleCan't thank the team at Ryder & Dutton enough, especially Lisa Royle, she has been so helpful and responded so quick to all my queries & there was quite a few, its our first time selling a property so we was a little over whelmed especially during the pandemic, but our minds was put at ease and constant updates definitely helped, would recommend and will be using Ryder & Dutton in the future,
Kathryn Β· 19 September 2021
Agent replied
Thank you Kathryn I have been more than happy to help, I hope your new purchase goes just as well . All the best from me and the team here at Middleton.
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5/5
TrustpilotArrived on time
Gabrielle was knowledegable in determining the rent we would achieve in renting our property. She arrived on time and was very professional. I feel confident that we will find the right tenant for our property which is very important to us.
Mrs Β· 27 June 2024
Agent replied Β· 24 August 2024
Thank you for leaving a review of our service, I am pleased that you are happy with the service provided. Kind Regards,Gabrielle Wray MARLALettings Valuer
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5/5
TrustpilotHad fantastic service from Catherine
Had fantastic service from Catherine, from start to finish, great communications and although things went wrong along the way she helped push us through and see light at the end of the tunnel. Thanks Catherine !!!
Markus Β· 19 September 2024
Agent replied Β· 25 October 2024
We're so glad to hear you had such a positive experience with Catherine. It's wonderful to know she went above and beyond to ensure your satisfaction. We're proud to have such dedicated team members who are committed to providing excellent customer service.
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5/5
Trustpilotπ«Fantastic service at Ryder and Dutton Shaw Branchπ«
We have had a brilliant experience selling our property with Ryder and Dutton. In particular a huge shout out to Conor and Michaela for their hard work. They kept us in the loop at all times with where our sale was up to. All queries were responded to within a matter of hours and all calls are followed up with voicemails and emails which is ideal for me working in a job where I can't always access my phone. Amazing service definitely recommend to others selling their house! Thankyou so much for all your help! Shannon and Michael
Shannon Β· 9 February 2024
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5/5
GoogleThanks Keira for being very professional and making the buying process super easy.
Marcus Β· 19 July 2025
Agent replied Β· 19 July 2026
Thank you Marcus for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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4/5
TrustpilotGreat service
Catherine was great at keeping me informed on progress from both sides of our property chain. She was really helpful and helped progress our house purchase in line with our expectations
Stephanie Β· 3 December 2024
Agent replied Β· 23 December 2024
We appreciate your kind words about Catherine's efforts. We're glad she was able to provide helpful guidance and keep you informed throughout the process. We strive to ensure our customers have a positive experience, and we're pleased to hear that your expectations were met.
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5/5
TrustpilotExcellent customer service
We bought our new home from Ryder and Dutton and our contact there was Lacey Williams. She was super informative throughout the whole process and made us feel at ease throughout the ups and downs of our purchase. We have finally got the keys and could not be happier with the service she provided!
Summan Β· 26 June 2026
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5/5
TrustpilotExcellent customer service
Gemma Horn and Moira Cording from Ryder & Dutton were both extremely helpful throughout my first individual rental experience. They made the whole experience super easy to complete and understand. I would recommend using them to anyone looking for rental properties in the area.
Will Β· 30 July 2025
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5/5
GoogleWe worked with Lisa Royle to purchase our dream home and she was beyond amazing. Lisa would respond immediately to emails, she would spot delays and sort them out as soon as she can. She was on the ball and helped us make sure the sale went through smoothly and at a decent time! We had nothing but good experiences working with Lisa!PositiveResponsiveness, Quality, Professionalism, Value
Hajra Β· 26 August 2022
Agent replied
Thank you Hajra , its exciting times for you both and we wish you all the best and look forward to meeting you. Good Luck from Lisa and the team at Middleton
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5/5
GoogleJust completed on a property with Ryder and Dutton and after dealing with other agencies in Manchester. Ryder & Dutton is deffinitely the best. We have dealt mostly with Elizabeth Powell and i would 100% recommend her and her team. She was always there for us and swiftly resolved any questions or requests weβve had.
VojtΔch Β· 20 March 2025
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5/5
GoogleI purchased a house recently through Ryder-Dutton in Middleton and I could not recommend them highly enough. I have dealt in the past with other estate agents and the service I got from Ryder-Dutton was incomparable.
Lisa was always available to talk to and proactive all way through the process of buying the property. Communication was excellent. I was kept informed at all stages and all queries were dealt professionally. Overall, I am extremely pleased with the service provided by R-D and I can confidently recommend them to friends and family.
Aleksander Β· 22 August 2019
Agent replied
Thank you, we are glad you were happy with the service and look forward to working with you again in the future from all the team at Middleton Ryder and Dutton.
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5/5
GoogleThis was the third time we have appointed Ryder & Dutton to undertake the selling of our property, again from the initial contact to the final completion date we were extremely impressed with the professional services from all the team. The property description wording and in particular the photos were high quality. It showed off our house to itβs maximum potential. In particular we wish to express our gratitude to Lisa Royle our main contact in the team for her professional friendly manner as she guided us through the entire process of selling our property. Lisa kept us fully informed at each stage giving us guidance and support when required. Many thanks to all the Ryder & Dutton team who we had contact with throughout the process and we fully appreciate the knowledgeable and outstanding service we received.
Best Regards
Jackie & Steve Marney
Stephen Β· 22 August 2019
Agent replied
Dear Steve and Jackie we would like to thank you for the kind words it wasnβt plain sailing but we got there and appreciate your patience and understanding all the way through the sale, you were lovely to work with and we would all like to wish you the very best for the future in your new home. Lisa
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5/5
GoogleRyder & Dutton took on a big job selling my home, but Holly - my negotiator - was persistent, understanding, and incredibly helpful in her role. She secured ten-times as many viewings than I had experienced with the last two estate agents I'd used, and the whole team worked hard to find me a buyer. Their service, however, didn't stop there.
Following a family tragedy during a critical part of the sale, Ryder & Dutton went above and beyond what was ever expected of them. I couldn't recommend them highly enough, and their friendly, considerate, and thoughtful staff are to be commended.
Thank you Ryder & Dutton, I'm eternally grateful for the wonderful service you provided.
Vihscari Β· 22 August 2019
Agent replied
Thank you for your lovely review, Iβm really pleased you were happy and wish you all the best for the future. Kind Regards, Holly and the Middleton team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.